[core] ChatWoot - brazil phone number

fix #1261

.env.example

@@ -8,6 +8,7 @@
 # ==================
 # Base URL for the API (used for webhooks, file URLs, etc.)
 WAHA_BASE_URL=http://localhost:3000
+# WAHA_PUBLIC_URL=http://localhost:3000
 
 # Server configuration (if you need to customize hostname/port)
 # WHATSAPP_API_SCHEMA=http

.eslintignore

@@ -1,2 +1,3 @@
 src/core/engines/gows/grpc/*
 src/core/engines/gows/proto/*
+src/core/engines/webjs/_lodash.js

.eslintrc.js

@@ -1,36 +0,0 @@
-module.exports = {
-  parser: '@typescript-eslint/parser',
-  parserOptions: {
-    project: 'tsconfig.json',
-    sourceType: 'module',
-  },
-  plugins: ['@typescript-eslint/eslint-plugin', 'simple-import-sort'],
-  extends: [
-    'plugin:@typescript-eslint/eslint-recommended',
-    'plugin:@typescript-eslint/recommended',
-    'prettier',
-    'prettier/@typescript-eslint',
-  ],
-  root: true,
-  env: {
-    node: true,
-    jest: true,
-  },
-  rules: {
-    'simple-import-sort/imports': 'error',
-    'simple-import-sort/exports': 'error',
-    '@typescript-eslint/interface-name-prefix': 'off',
-    '@typescript-eslint/explicit-function-return-type': 'off',
-    '@typescript-eslint/explicit-module-boundary-types': 'off',
-    '@typescript-eslint/no-inferrable-types': 'off',
-    '@typescript-eslint/no-explicit-any': 'off',
-    '@typescript-eslint/ban-ts-ignore': 'off',
-    '@typescript-eslint/ban-ts-comment': 'off',
-    '@typescript-eslint/no-unused-vars': 'off',
-    'lines-between-class-members': [
-      'error',
-      'always',
-      { exceptAfterSingleLine: true },
-    ],
-  },
-};

.oxlintrc.json

@@ -0,0 +1,15 @@
+{
+  "$schema": "./node_modules/oxlint/configuration_schema.json",
+  "plugins": ["typescript"],
+  "env": {
+    "builtin": true
+  },
+  "rules": {
+    "@typescript-eslint/explicit-function-return-type": "off",
+    "@typescript-eslint/explicit-module-boundary-types": "off",
+    "@typescript-eslint/no-inferrable-types": "off",
+    "@typescript-eslint/no-explicit-any": "off",
+    "@typescript-eslint/ban-ts-comment": "off",
+    "no-unused-vars": "off"
+  }
+}

.pre-commit-config.yaml

@@ -17,18 +17,12 @@ repos:
         language: python
         stages: [commit-msg]
 
-  - repo: local
-    hooks:
-      - id: lint
-        stages: [pre-commit]
-        name: lint
+      - id: oxlint
+        name: oxlint
+        entry: npx oxlint --fix --deny-warnings
         language: system
-        entry: bash -c '$HOME/.nvm/nvm-exec npm run lint-cache'
-        pass_filenames: false
-        files: |
-          (?x)^(
-              src/.*|
-          )$
+        pass_filenames: true
+        files: \.(ts|tsx|js|jsx)$
 
   - repo: https://github.com/pre-commit/mirrors-prettier
     rev: 'v3.1.0'

Dockerfile

@@ -162,7 +162,7 @@ RUN if [ "$USE_BROWSER" = "chromium" ]; then \
 # Install Chrome
 # Available versions:
 # https://www.ubuntuupdates.org/package/google_chrome/stable/main/base/google-chrome-stable
-ARG CHROME_VERSION="137.0.7151.103-1"
+ARG CHROME_VERSION="140.0.7339.80-1"
 RUN if [ "$USE_BROWSER" = "chrome" ]; then \
         wget --no-verbose -O /tmp/chrome.deb https://dl.google.com/linux/chrome/deb/pool/main/g/google-chrome-stable/google-chrome-stable_${CHROME_VERSION}_amd64.deb \
           && apt-get update \

Makefile

@@ -35,13 +35,13 @@ for-swagger:
 	WHATSAPP_SWAGGER_CONFIG_ADVANCED=true . ${NVM_DIR}/nvm.sh && nvm exec yarn start
 
 up-noweb:
-	. ${NVM_DIR}/nvm.sh && nvm exec yarn up @adiwajshing/baileys@github:devlikeapro/Baileys#fork-master-2025-07-04
+	. ${NVM_DIR}/nvm.sh && nvm exec yarn up @adiwajshing/baileys@github:devlikeapro/Baileys#fork-master-2025-09-21
 
 up-noweb-libsignal:
 	. ${NVM_DIR}/nvm.sh && nvm exec yarn up libsignal@github:devlikeapro/libsignal-node#fork-master
 
 up-webjs:
-	. ${NVM_DIR}/nvm.sh && nvm exec yarn up whatsapp-web.js@github:devlikeapro/whatsapp-web.js#fork-main-2025-06-09
+	. ${NVM_DIR}/nvm.sh && nvm exec yarn up whatsapp-web.js@github:devlikeapro/whatsapp-web.js#fork-main-2025-09-10
 
 start-proxy:
 	docker run --rm -d --name squid-container -e TZ=UTC -p 3128:3128 ubuntu/squid:5.2-22.04_beta

docker-compose.yaml

@@ -36,7 +36,7 @@ services:
 # NOTE: Only if you're using PostgreSQL to save sessions
 # https://waha.devlike.pro/docs/how-to/storages/#media---postgresql
 #  postgres:
-#    image: postgres:17
+#    image: postgres:17.6
 #    restart: always
 #    environment:
 #      POSTGRES_USER: postgres

docker-compose/chatwoot/.chatwoot.env

@@ -1,6 +1,10 @@
 # Learn about the various environment variables at
 # https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables/#rails-production-variables
 
+# Increase rack default timeout (30s) to avoid timeout errors
+# Workaround for https://github.com/devlikeapro/waha/issues/1389
+RACK_TIMEOUT_SERVICE_TIMEOUT=60
+
 # Used to verify the integrity of signed cookies. so ensure a secure value is set
 # SECRET_KEY_BASE should be alphanumeric. Avoid special characters or symbols. 
 # Use `rake secret` to generate this variable

docker-compose/chatwoot/.waha.env

@@ -8,6 +8,7 @@
 # ==================
 # Base URL for the API (used for webhooks, file URLs, etc.)
 WAHA_BASE_URL=http://waha:3000
+WAHA_PUBLIC_URL=http://localhost:3000
 
 # Server configuration (if you need to customize hostname/port)
 # WHATSAPP_API_SCHEMA=http

docker-compose/chatwoot/docker-compose.yaml

@@ -24,10 +24,12 @@ services:
       - 8.8.8.8
 
   base: &base
-    image: chatwoot/chatwoot:v4.3.0
+    image: chatwoot/chatwoot:v4.5.2
     env_file: .chatwoot.env ## Change this file for customized env variables
     volumes:
       - chatwoot_storage:/app/storage
+    extra_hosts:
+      - 'host.docker.internal:host-gateway'
     logging:
       driver: 'json-file'
       options:

nest-cli.json

@@ -7,7 +7,8 @@
       "dashboard/**",
       "core/engines/webjs/*",
       "plus/engines/webjs/*",
-      "apps/chatwoot/i18n/*.yaml"
+      "apps/chatwoot/i18n/locales/*.yaml",
+      "apps/chatwoot/i18n/locales/*.yml"
     ],
     "watchAssets": true
   }

package.json

@@ -14,8 +14,8 @@
     "start:debug": "nest start --debug --watch",
     "start:prod": "node dist/main",
     "start:prod-exit": "node dist/main",
-    "lint": "eslint \"{src,apps,libs,test}/**/*.ts\" --fix --max-warnings=0",
-    "lint-cache": "eslint \"{src,apps,libs,test}/**/*.ts\" --fix --cache --max-warnings=0",
+    "lint": "oxlint --deny-warnings",
+    "lint-fix": "oxlint --fix --deny-warnings",
     "test": "jest",
     "test:watch": "jest --watch",
     "test:cov": "jest --coverage",
@@ -26,7 +26,7 @@
     "gows:proto": "yarn gows:proto:fetch && yarn gows:proto:build"
   },
   "dependencies": {
-    "@adiwajshing/baileys": "github:devlikeapro/Baileys#fork-master-2025-07-04",
+    "@adiwajshing/baileys": "github:devlikeapro/Baileys#fork-master-2025-09-21",
     "@adiwajshing/keyed-db": "^0.2.4",
     "@aws-sdk/client-s3": "^3.633.0",
     "@aws-sdk/s3-request-presigner": "^3.633.0",
@@ -71,6 +71,7 @@
     "fs-extra": "^11.2.0",
     "google-protobuf": "^3.21.4",
     "https-proxy-agent": "^7.0.0",
+    "ical.js": "^2.2.1",
     "ioredis": "^5",
     "joi": "^17.13.3",
     "knex": "^3.1.0",
@@ -90,7 +91,7 @@
     "pino-pretty": "^11.2.1",
     "pretty-bytes": "5.6.0",
     "promise-retry": "^2.0.1",
-    "puppeteer": "^24.10.0",
+    "puppeteer": "^24.19.0",
     "qrcode": "^1.5.1",
     "qrcode-terminal": "^0.12.0",
     "reflect-metadata": "^0.1.13",
@@ -100,7 +101,7 @@
     "sqlite3": "^5.1.7",
     "swagger-ui-express": "^4.1.4",
     "ulid": "^2.3.0",
-    "whatsapp-web.js": "github:devlikeapro/whatsapp-web.js#fork-main-2025-06-09",
+    "whatsapp-web.js": "github:devlikeapro/whatsapp-web.js#fork-main-2025-09-10",
     "write-file-atomic": "^6.0.0",
     "yaml": "^2.7.1"
   },
@@ -110,7 +111,7 @@
   "resolutions": {
     "bufferutil": "^4.0.8",
     "ws": "^8.18.0",
-    "puppeteer": "^24.10.0",
+    "puppeteer": "^24.19.0",
     "whatwg-url": "13.0.0",
     "libsignal": "github:devlikeapro/libsignal-node#fork-master",
     "axios": "^1.9.0"
@@ -124,23 +125,20 @@
     "@types/express": "^4.17.3",
     "@types/jest": "26.0.10",
     "@types/node": "^18.14.2",
+    "@types/node-fetch": "^2.6.13",
+    "@types/semver": "^7.7.0",
     "@types/supertest": "^2.0.8",
-    "@typescript-eslint/eslint-plugin": "3.9.1",
-    "@typescript-eslint/parser": "3.9.1",
-    "eslint": "7.7.0",
-    "eslint-config-prettier": "^6.10.0",
-    "eslint-plugin-import": "^2.20.1",
-    "eslint-plugin-simple-import-sort": "^10.0.0",
     "grpc-tools": "^1.13.0",
     "jest": "^29.7.0",
+    "oxlint": "^1.13.0",
     "prettier": "^1.19.1",
     "protoc-gen-ts": "^0.8.7",
     "supertest": "^4.0.2",
     "ts-jest": "^29.1.3",
     "ts-loader": "^6.2.1",
-    "ts-node": "^10.9.1",
+    "ts-node": "^10.9.2",
     "tsconfig-paths": "^4.1.0",
-    "typescript": "^4.8.4",
+    "typescript": "5.9.2",
     "yargs": "^17.7.2"
   },
   "jest": {

src/api/chats.controller.ts

@@ -1,4 +1,3 @@
-import { isJidGroup } from '@adiwajshing/baileys';
 import {
   Body,
   Controller,

src/api/lids.controller.ts

@@ -1,4 +1,3 @@
-import { isLidUser } from '@adiwajshing/baileys/lib/WABinary/jid-utils';
 import {
   Controller,
   Get,
@@ -22,6 +21,7 @@ import {
 import { PaginationParams, SortOrder } from '@waha/structures/pagination.dto';
 
 import { SessionManager } from '../core/abc/manager.abc';
+import { isLidUser } from '@waha/core/utils/jids';
 
 @ApiSecurity('api_key')
 @Controller('api/:session/lids')

src/apps/app_sdk/JobUtils.ts

@@ -50,3 +50,18 @@ export function HasBeenRetried(job: Job): boolean {
   const attemptsMade = job.attemptsMade + 1;
   return attemptsMade > 1;
 }
+
+let base =
+  process.env.WAHA_PUBLIC_URL ||
+  process.env.WAHA_BASE_URL ||
+  'http://localhost:3000';
+// cut / at the end
+base = base.replace(/\/+$/, '');
+
+export function JobLink(job: Job): { text: string; url: string } {
+  const text = `${job.queueName} => ${job.id}`;
+  const url = `${base}/jobs/queue/${encodeURIComponent(job.queueName)}/${
+    job.id
+  }`;
+  return { text: text, url: url };
+}

src/apps/app_sdk/api/apps.controller.ts

@@ -48,10 +48,17 @@ export class AppsController {
     return await this.appsService.create(this.manager, app);
   }
 
+  @Get('/:id')
+  @ApiOperation({ summary: 'Get app by ID' })
+  @UsePipes(new WAHAValidationPipe())
+  async get(@Param('id') id: string): Promise<App> {
+    return await this.appsService.get(this.manager, id);
+  }
+
   @Put('/:id')
   @ApiOperation({ summary: 'Update an existing app' })
   @UsePipes(new WAHAValidationPipe())
-  async update(@Param('id') id: string, @Body() app: App): Promise<void> {
+  async update(@Param('id') id: string, @Body() app: App): Promise<App> {
     if (!app.id) {
       app.id = id;
     } else if (app.id !== id) {
@@ -60,7 +67,7 @@ export class AppsController {
       );
     }
 
-    await this.appsService.update(this.manager, app);
+    return await this.appsService.update(this.manager, app);
   }
 
   @Delete('/:id')

src/apps/app_sdk/auth.ts

@@ -4,19 +4,21 @@ import { parseBool } from '@waha/helpers';
 import * as basicAuth from 'express-basic-auth';
 
 export function BullAuthMiddleware() {
-  let username = process.env.WAHA_DASHBOARD_USERNAME;
-  let password = process.env.WAHA_DASHBOARD_PASSWORD;
-  const enabled = parseBool(process.env.WAHA_DASHBOARD_ENABLED);
-  if (!enabled) {
-    // Generate a random uuid4 username /password to prevent access
-    username = 'admin';
-    password = crypto.randomUUID();
+  let username = process.env.WAHA_DASHBOARD_USERNAME || '';
+  let password = process.env.WAHA_DASHBOARD_PASSWORD || '';
+  if (process.env.WAHA_DASHBOARD_ENABLED) {
+    const enabled = parseBool(process.env.WAHA_DASHBOARD_ENABLED);
+    if (!enabled) {
+      // Generate a random uuid4 username/password to effectively disable access
+      username = 'admin';
+      password = crypto.randomUUID();
+    }
   }
 
   return basicAuth({
     challenge: true,
     users: {
-      [username]: password,
+      [String(username)]: String(password),
     },
   });
 }

src/apps/app_sdk/dto/app.dto.ts

@@ -1,6 +1,13 @@
 import { ChatWootAppConfig } from '@waha/apps/chatwoot/dto/config.dto';
 import { Type } from 'class-transformer';
-import { IsEnum, IsString, ValidateNested } from 'class-validator';
+import {
+  IsBoolean,
+  IsEnum,
+  IsOptional,
+  IsString,
+  ValidateNested,
+} from 'class-validator';
+import { ApiExtraModels, ApiProperty } from '@nestjs/swagger';
 
 export type AllowedAppConfig = ChatWootAppConfig;
 
@@ -8,6 +15,7 @@ export enum AppName {
   chatwoot = 'chatwoot',
 }
 
+@ApiExtraModels(ChatWootAppConfig)
 export class App<T extends AllowedAppConfig = any> {
   @IsString()
   id: string;
@@ -19,6 +27,16 @@ export class App<T extends AllowedAppConfig = any> {
   @IsEnum(AppName)
   app: AppName;
 
+  @ApiProperty({
+    description:
+      'Enable or disable this app without deleting it. If omitted, treated as enabled (true).',
+    required: false,
+    default: true,
+  })
+  @IsOptional()
+  @IsBoolean()
+  enabled?: boolean = true;
+
   @ValidateNested()
   @Type((options) => {
     if (options && options.object && options.object.app) {

src/apps/app_sdk/migrations/002_add_enabled_to_apps.ts

@@ -0,0 +1,26 @@
+import { Knex } from 'knex';
+
+exports.up = async function (knex: Knex) {
+  // Add a boolean column 'enabled' defaulting to true and not nullable.
+  const hasColumn = await knex.schema.hasColumn('apps', 'enabled');
+  if (!hasColumn) {
+    await knex.schema.alterTable('apps', (table) => {
+      table.boolean('enabled').defaultTo(true);
+    });
+    // Ensure existing rows have enabled=true
+    await knex('apps').update({ enabled: true });
+    // Make the column NOT NULL
+    await knex.schema.alterTable('apps', (table) => {
+      table.boolean('enabled').notNullable().defaultTo(true).alter();
+    });
+  }
+};
+
+exports.down = async function (knex: Knex) {
+  const hasColumn = await knex.schema.hasColumn('apps', 'enabled');
+  if (hasColumn) {
+    await knex.schema.alterTable('apps', (table) => {
+      table.dropColumn('enabled');
+    });
+  }
+};

src/apps/app_sdk/services/AppsDisabledService.ts

@@ -21,11 +21,15 @@ export class AppsDisabledService implements IAppsService {
     throw new AppsIsDisabledError();
   }
 
+  async get(manager: SessionManager, appId: string): Promise<App> {
+    throw new AppsIsDisabledError();
+  }
+
   async create(manager: SessionManager, app: App): Promise<App> {
     throw new AppsIsDisabledError();
   }
 
-  async update(manager: SessionManager, app: App) {
+  async update(manager: SessionManager, app: App): Promise<App> {
     throw new AppsIsDisabledError();
   }
 

src/apps/app_sdk/services/AppsEnabledService.ts

@@ -58,15 +58,32 @@ export class AppsEnabledService implements IAppsService {
     }
 
     const service = this.getAppService(app);
-    await service.beforeCreated(app);
+    service.validate(app);
+    // Only run beforeCreated when app is enabled (default true if omitted)
+    if (app.enabled !== false) {
+      await service.beforeCreated(app);
+    }
 
     const result = await repo.save(app);
-    await this.restartIfRunning(manager, app.session);
+    if (app.enabled) {
+      await this.restartIfRunning(manager, app.session);
+    }
     delete result.pk;
     return result;
   }
 
-  async update(manager: SessionManager, app: App) {
+  async get(manager: SessionManager, appId: string): Promise<App> {
+    const knex = manager.store.getWAHADatabase();
+    const repo = new AppRepository(knex);
+    const app = await repo.getById(appId);
+    if (!app) {
+      throw new NotFoundException(`App '${appId}' not found`);
+    }
+    delete (app as any).pk;
+    return app;
+  }
+
+  async update(manager: SessionManager, app: App): Promise<App> {
     await this.checkSessionExists(manager, app.session);
     const knex = manager.store.getWAHADatabase();
     const repo = new AppRepository(knex);
@@ -86,11 +103,26 @@ export class AppsEnabledService implements IAppsService {
     }
 
     const service = this.getAppService(app);
-    await service.beforeUpdated(savedApp, app);
+    service.validate(app);
+
+    const hasEnabledChange = savedApp.enabled !== app.enabled;
+
+    if (hasEnabledChange) {
+      if (app.enabled) {
+        await service.beforeEnabled(savedApp, app);
+      } else {
+        await service.beforeDisabled(savedApp, app);
+      }
+    } else {
+      await service.beforeUpdated(savedApp, app);
+    }
 
     await repo.update(app.id, app);
     await this.restartIfRunning(manager, app.session);
-    return;
+
+    const updated = await repo.getById(app.id);
+    delete (updated as any)?.pk;
+    return updated!;
   }
 
   async delete(manager: SessionManager, appId: string) {
@@ -110,7 +142,7 @@ export class AppsEnabledService implements IAppsService {
   async beforeSessionStart(session: WhatsappSession, store: DataStore) {
     const knex = store.getWAHADatabase();
     const repo = new AppRepository(knex);
-    const apps = await repo.getAllBySession(session.name);
+    const apps = await repo.getEnabledBySession(session.name);
     for (const app of apps) {
       const service = this.getAppService(app);
       await service.beforeSessionStart(app, session);

src/apps/app_sdk/services/IAppService.ts

@@ -5,8 +5,20 @@ import { WhatsappSession } from '@waha/core/abc/session.abc';
  * Exact App service
  */
 export interface IAppService {
+  validate(app: App): void;
+
   beforeCreated(app: App): Promise<void>;
 
+  /**
+   * Called only when the app transitions from disabled -> enabled.
+   */
+  beforeEnabled(savedApp: App, newApp: App): Promise<void>;
+
+  /**
+   * Called only when the app transitions from enabled -> disabled.
+   */
+  beforeDisabled(savedApp: App, newApp: App): Promise<void>;
+
   beforeUpdated(savedApp: App, newApp: App): Promise<void>;
 
   beforeDeleted(app: App): Promise<void>;

src/apps/app_sdk/services/IAppsService.ts

@@ -7,9 +7,11 @@ import { Knex } from 'knex';
 export interface IAppsService {
   list(manager: SessionManager, session: string): Promise<App[]>;
 
+  get(manager: SessionManager, appId: string): Promise<App>;
+
   create(manager: SessionManager, app: App): Promise<App>;
 
-  update(manager: SessionManager, app: App): Promise<void>;
+  update(manager: SessionManager, app: App): Promise<App>;
 
   delete(manager: SessionManager, appId: string): Promise<void>;
 

src/apps/app_sdk/storage/AppRepository.ts

@@ -16,7 +16,7 @@ export class AppRepository {
    * Saves an app to the database
    */
   async save(app: Omit<App, 'pk'>): Promise<AppDB> {
-    const appToSave = { ...app };
+    const appToSave: any = { ...app };
     if (appToSave.config && typeof appToSave.config === 'object') {
       appToSave.config = JSON.stringify(appToSave.config);
     }
@@ -29,7 +29,25 @@ export class AppRepository {
   private deserialize(app: AppDB): AppDB {
     const parsedConfig =
       typeof app.config === 'string' ? JSON.parse(app.config) : app.config;
-    return { ...app, config: parsedConfig };
+
+    // Ensure 'enabled' is boolean (SQLite may return 0/1)
+    let enabled: boolean;
+    switch (app.enabled as any) {
+      case undefined:
+      case true:
+      case 1:
+      case '1':
+        enabled = true;
+        break;
+      case false:
+      case 0:
+        enabled = false;
+        break;
+      default:
+        enabled = true;
+    }
+
+    return { ...(app as any), enabled: enabled, config: parsedConfig } as AppDB;
   }
 
   private serialize<T extends Partial<App>>(app: T): T {
@@ -51,6 +69,20 @@ export class AppRepository {
     return this.deserialize(app);
   }
 
+  /**
+   * Gets an enabled app by id, or null if not found or disabled.
+   */
+  async findEnabledAppById(id: string): Promise<AppDB | null> {
+    const app = await this.knex(this.tableName)
+      .where('id', id)
+      .andWhere('enabled', true)
+      .first();
+    if (!app) {
+      return null;
+    }
+    return this.deserialize(app);
+  }
+
   /**
    * Gets all apps
    */
@@ -62,11 +94,26 @@ export class AppRepository {
       .then((apps) => apps.map((app) => this.deserialize(app)));
   }
 
+  /**
+   * Gets only enabled apps for a session.
+   */
+  async getEnabledBySession(session: string): Promise<AppDB[]> {
+    return this.knex(this.tableName)
+      .select('*')
+      .where('session', session)
+      .andWhere('enabled', true)
+      .orderBy('id', 'asc')
+      .then((apps) => apps.map((app) => this.deserialize(app)));
+  }
+
   /**
    * Updates an app
    */
   async update(id: string, app: Partial<Omit<App, 'id'>>): Promise<void> {
-    const appToUpdate = this.serialize(app);
+    const appToUpdate: any = this.serialize(app);
+    if (appToUpdate.enabled === undefined) {
+      delete appToUpdate.enabled; // keep current value
+    }
     await this.knex(this.tableName).where('id', id).update(appToUpdate);
   }
 

src/apps/chatwoot/api/chatwoot.locales.controller.ts

@@ -1,6 +1,7 @@
 import { Controller, Get } from '@nestjs/common';
+import { sortBy } from 'lodash';
 import { ApiOperation, ApiSecurity, ApiTags } from '@nestjs/swagger';
-import { LOCALE_NAMES } from '@waha/apps/chatwoot/locale';
+import { i18n } from '@waha/apps/chatwoot/i18n';
 
 interface LanguageResponse {
   name: string;
@@ -17,9 +18,14 @@ export class ChatwootLocalesController {
     description: 'Get available languages for Chatwoot app',
   })
   getLanguages(): LanguageResponse[] {
-    return Array.from(LOCALE_NAMES.entries()).map(([locale, name]) => ({
-      name,
-      locale,
-    }));
+    const locales = i18n.available();
+    const priority = ['en-US', 'pt-BR', 'es-ES'];
+    return sortBy(locales, [
+      (x) => {
+        const idx = priority.indexOf(x.locale);
+        return idx === -1 ? Number.MAX_SAFE_INTEGER : idx;
+      },
+      'locale',
+    ]);
   }
 }

src/apps/chatwoot/api/chatwoot.webhook.controller.ts

@@ -1,15 +1,26 @@
-import { Body, Controller, Param, Post } from '@nestjs/common';
+import {
+  Body,
+  Controller,
+  NotFoundException,
+  Param,
+  Post,
+} from '@nestjs/common';
 import { ApiOperation, ApiTags } from '@nestjs/swagger';
 import { FindChatID } from '@waha/apps/chatwoot/client/ids';
 import { EventName, MessageType } from '@waha/apps/chatwoot/client/types';
 import { INBOX_CONTACT_CHAT_ID } from '@waha/apps/chatwoot/const';
 import { InboxData } from '@waha/apps/chatwoot/consumers/types';
 import { ChatWootQueueService } from '@waha/apps/chatwoot/services/ChatWootQueueService';
+import { SessionManager } from '@waha/core/abc/manager.abc';
+import { AppRepository } from '@waha/apps/app_sdk/storage/AppRepository';
 
 @Controller('webhooks/chatwoot/')
 @ApiTags('🧩 Apps')
 export class ChatwootWebhookController {
-  constructor(private readonly chatWootQueueService: ChatWootQueueService) {}
+  constructor(
+    private readonly chatWootQueueService: ChatWootQueueService,
+    private readonly manager: SessionManager,
+  ) {}
 
   @Post(':session/:id')
   @ApiOperation({
@@ -41,6 +52,14 @@ export class ChatwootWebhookController {
       body: body,
     };
 
+    // Skip if app is disabled or does not exist
+    const knex = this.manager.store.getWAHADatabase();
+    const repo = new AppRepository(knex);
+    const app = await repo.findEnabledAppById(id);
+    if (!app || app.session !== session) {
+      throw new NotFoundException(`App '${id}' not found`);
+    }
+
     // Check if it's a command message (sent to the special inbox contact)
     const sender = body?.conversation?.meta?.sender;
     const chatId = FindChatID(sender);
@@ -70,6 +89,7 @@ export class ChatwootWebhookController {
         return { success: true };
       default:
         // Ignore other events
+        await this.chatWootQueueService.addJobToQueue(body.event, data);
         return { success: true };
     }
   }

src/apps/chatwoot/cache/ConversationCache.ts

@@ -1,8 +1,7 @@
-import { public_conversation } from '@figuro/chatwoot-sdk';
 import { ChatWootAPIConfig } from '@waha/apps/chatwoot/client/interfaces';
 import * as NodeCache from 'node-cache';
 
-import { IConversationCache } from './IConversationCache';
+import { ConversationId, IConversationCache } from './IConversationCache';
 
 const cache: NodeCache = new NodeCache({
   stdTTL: 24 * 60 * 60, // 1 day
@@ -16,7 +15,7 @@ export function CacheForConfig(config: ChatWootAPIConfig): ConversationCache {
 class ConversationCache implements IConversationCache {
   constructor(private prefix: string) {}
 
-  fullKey(key: string) {
+  private fullKey(key: string) {
     return `${this.prefix}.${key}`;
   }
 
@@ -25,7 +24,7 @@ class ConversationCache implements IConversationCache {
     cache.del(fullKey);
   }
 
-  get(key: string): public_conversation | null {
+  get(key: string): ConversationId | null {
     const fullKey = this.fullKey(key);
     return cache.get(fullKey) || null;
   }
@@ -35,7 +34,7 @@ class ConversationCache implements IConversationCache {
     return cache.has(fullKey);
   }
 
-  set(key: string, value: public_conversation): void {
+  set(key: string, value: ConversationId): void {
     const fullKey = this.fullKey(key);
     cache.set(fullKey, value);
   }

src/apps/chatwoot/cache/IConversationCache.ts

@@ -1,8 +1,8 @@
-import { public_conversation } from '@figuro/chatwoot-sdk';
+export type ConversationId = number;
 
 export interface IConversationCache {
-  get(key: string): public_conversation | null;
-  set(key: string, value: public_conversation): void;
+  get(key: string): ConversationId | null;
+  set(key: string, value: ConversationId): void;
   has(key: string): boolean;
   delete(key: string): void;
   clean(): void;

src/apps/chatwoot/chatwoot.module.ts

@@ -1,4 +1,3 @@
-import { Module } from '@nestjs/common';
 import { RegisterAppQueue } from '@waha/apps/app_sdk/BullUtils';
 import {
   ExponentialRetriesJobOptions,
@@ -26,6 +25,8 @@ import { WAHASessionStatusConsumer } from './consumers/waha/session.status';
 import { ChatWootQueueService } from './services/ChatWootQueueService';
 import { ChatWootScheduleService } from './services/ChatWootScheduleService';
 import { ChatWootWAHAQueueService } from './services/ChatWootWAHAQueueService';
+import { ChatWootConversationCreatedConsumer } from './consumers/inbox/conversation_created';
+import { ChatWootConversationStatusChangedConsumer } from '@waha/apps/chatwoot/consumers/inbox/conversation_status_changed';
 
 const CONTROLLERS = [ChatwootWebhookController, ChatwootLocalesController];
 
@@ -66,6 +67,14 @@ const IMPORTS = lodash.flatten([
     name: QueueName.INBOX_MESSAGE_UPDATED,
     defaultJobOptions: merge(ExponentialRetriesJobOptions, JobRemoveOptions),
   }),
+  RegisterAppQueue({
+    name: QueueName.INBOX_CONVERSATION_CREATED,
+    defaultJobOptions: merge(NoRetriesJobOptions, JobRemoveOptions),
+  }),
+  RegisterAppQueue({
+    name: QueueName.INBOX_CONVERSATION_STATUS_CHANGED,
+    defaultJobOptions: merge(NoRetriesJobOptions, JobRemoveOptions),
+  }),
   RegisterAppQueue({
     name: QueueName.INBOX_MESSAGE_DELETED,
     defaultJobOptions: merge(ExponentialRetriesJobOptions, JobRemoveOptions),
@@ -80,6 +89,9 @@ const PROVIDERS = [
   ChatWootInboxMessageCreatedConsumer,
   ChatWootInboxMessageUpdatedConsumer,
   ChatWootInboxMessageDeletedConsumer,
+  // Conversation events
+  ChatWootConversationCreatedConsumer,
+  ChatWootConversationStatusChangedConsumer,
   ChatWootInboxCommandsConsumer,
   WAHASessionStatusConsumer,
   WAHAMessageAnyConsumer,

src/apps/chatwoot/client/ContactConversationService.ts

@@ -1,18 +1,20 @@
 import ChatwootClient, {
-  ApiError,
+  ApiError as ChatWootAPIError,
   public_contact_create_update_payload,
-  public_conversation,
 } from '@figuro/chatwoot-sdk';
 import { ILogger } from '@waha/apps/app_sdk/ILogger';
-import { ContactAPI } from '@waha/apps/chatwoot/client/ContactAPI';
+import { ContactService } from '@waha/apps/chatwoot/client/ContactService';
 import { Conversation } from '@waha/apps/chatwoot/client/Conversation';
-import { ConversationAPI } from '@waha/apps/chatwoot/client/ConversationAPI';
+import { ConversationService } from '@waha/apps/chatwoot/client/ConversationService';
 import { ChatWootAPIConfig } from '@waha/apps/chatwoot/client/interfaces';
 import { InboxContactInfo } from '@waha/apps/chatwoot/contacts/InboxContactInfo';
-import { Locale } from '@waha/apps/chatwoot/locale';
+import { Locale } from '@waha/apps/chatwoot/i18n/locale';
 
 import { CacheForConfig } from '../cache/ConversationCache';
-import { IConversationCache } from '../cache/IConversationCache';
+import {
+  ConversationId,
+  IConversationCache,
+} from '../cache/IConversationCache';
 
 export interface ContactInfo {
   ChatId(): string;
@@ -29,8 +31,8 @@ export class ContactConversationService {
 
   constructor(
     private config: ChatWootAPIConfig,
-    private contactAPI: ContactAPI,
-    private conversationAPI: ConversationAPI,
+    private contactService: ContactService,
+    private conversationService: ConversationService,
     private accountAPI: ChatwootClient,
     private logger: ILogger,
     private l: Locale,
@@ -40,7 +42,7 @@ export class ContactConversationService {
 
   private async upsertByContactInfo(
     contactInfo: ContactInfo,
-  ): Promise<public_conversation> {
+  ): Promise<ConversationId> {
     const chatId = contactInfo.ChatId();
 
     // Check cache for chat id
@@ -51,61 +53,70 @@ export class ContactConversationService {
     //
     // Find or create contact
     //
-    let contact = await this.contactAPI.searchByAnyID(chatId);
+    let contact = await this.contactService.searchByAnyID(chatId);
     if (!contact) {
       const request = await contactInfo.PublicContactCreate();
-      contact = await this.contactAPI.create(chatId, request);
+      contact = await this.contactService.create(chatId, request);
     }
 
     // Update custom attributes - always
     const attributes = await contactInfo.Attributes();
     this.logger.info(
-      `Updating contact custom attributes for chat.id: ${chatId}, contact.id: ${contact.data.id}`,
+      `Updating if required contact custom attributes for chat.id: ${chatId}, contact.id: ${contact.data.id}`,
     );
-    await this.contactAPI.updateCustomAttributes(contact.data, attributes);
+    await this.contactService.upsertCustomAttributes(contact.data, attributes);
 
     // Update Avatar if nothing, but keep the original one if any
     if (!contact.data.thumbnail) {
-      const avatarUrl = await contactInfo.AvatarUrl();
+      const avatarUrl = await contactInfo.AvatarUrl().catch((err) => {
+        this.logger.warn(
+          `Error getting avatar for chat.id from WhatsApp: ${chatId}`,
+        );
+        this.logger.warn(err);
+        return null;
+      });
       if (avatarUrl) {
-        this.contactAPI.updateAvatarUrlSafe(contact.data.id, avatarUrl);
+        this.contactService.updateAvatarUrlSafe(contact.data.id, avatarUrl);
       }
     }
 
     this.logger.info(
-      `Using contact for chat.id: ${chatId}, contact.id: ${contact.sourceId}`,
+      `Using contact for chat.id: ${chatId}, contact.id: ${contact.data.id}, contact.sourceId: ${contact.sourceId}`,
     );
 
     //
     // Get or create a conversation for this inbox
     //
-    const conversation = await this.conversationAPI.upsert(contact.sourceId);
+    const conversation = await this.conversationService.upsert({
+      id: contact.data.id,
+      sourceId: contact.sourceId,
+    });
     this.logger.info(
       `Using conversation for chat.id: ${chatId}, conversation.id: ${conversation.id}, contact.id: ${contact.sourceId}`,
     );
 
     // Save to cache
-    this.cache.set(chatId, conversation);
-    return conversation;
+    this.cache.set(chatId, conversation.id);
+    return conversation.id;
   }
 
   public async ConversationByContact(
     contactInfo: ContactInfo,
   ): Promise<Conversation> {
     const chatId = contactInfo.ChatId();
-    const publicConversation = await this.upsertByContactInfo(contactInfo);
+    const conversationId = await this.upsertByContactInfo(contactInfo);
     const conversation = new Conversation(
       this.accountAPI,
       this.config.accountId,
-      publicConversation.id,
+      conversationId,
     );
     conversation.onError = (err) => {
-      if (err instanceof ApiError) {
+      if (err instanceof ChatWootAPIError) {
         // invalidate cache
         this.cache.delete(chatId);
         this.logger.error(`ApiError: ${err.message}`);
         this.logger.error(
-          `ApiError occurred, invalidating cache for chat.id: ${chatId}, conversation.id: ${publicConversation.id}`,
+          `ApiError occurred, invalidating cache for chat.id: ${chatId}, conversation.id: ${conversationId}`,
         );
       }
     };
@@ -127,4 +138,26 @@ export class ContactConversationService {
   public async InboxNotifications() {
     return this.ConversationByContact(new InboxContactInfo(this.l));
   }
+
+  public ResetCache(chatIds: Array<string>) {
+    this.logger.info(`Resetting cache chat ids: ${chatIds.join(', ')}`);
+    for (const chatId of chatIds) {
+      this.cache.delete(chatId);
+    }
+  }
+
+  public ResetMismatchedCache(chatIds: Array<string>, value: ConversationId) {
+    for (const chatId of chatIds) {
+      if (!this.cache.has(chatId)) {
+        continue;
+      }
+      const current = this.cache.get(chatId);
+      if (current !== value) {
+        this.logger.info(
+          `Resetting cache for chat id: ${chatId}, value changed from ${current} to ${value}`,
+        );
+        this.cache.delete(chatId);
+      }
+    }
+  }
 }

src/apps/chatwoot/client/ContactService.ts

@@ -13,13 +13,14 @@ import { isJidCusFormat } from '@waha/utils/wa';
 import * as lodash from 'lodash';
 
 import { AttributeKey } from '../const';
+import { E164Parser } from '@waha/core/utils/PhoneJidNormalizer';
 
 export interface ContactResponse {
   data: generic_id & contact;
   sourceId: string;
 }
 
-export class ContactAPI {
+export class ContactService {
   constructor(
     private config: ChatWootAPIConfig,
     private accountAPI: ChatwootClient,
@@ -64,8 +65,8 @@ export class ContactAPI {
 
     if (isJidCusFormat(chatId)) {
       // Search by phone
-      let phone_number = chatId.split('@')[0];
-      phone_number = phone_number.replace('+', '');
+      const phoneNumberE164 = E164Parser.fromJid(chatId);
+      const phone_number = phoneNumberE164.replace('+', '');
       payload[payload.length - 1].query_operator = 'OR';
       payload.push({
         attribute_key: 'phone_number',
@@ -96,18 +97,22 @@ export class ContactAPI {
     };
   }
 
-  public updateCustomAttributes(
+  public async upsertCustomAttributes(
     contact: generic_id & contact,
     attributes: any,
-  ) {
+  ): Promise<boolean> {
+    if (lodash.isEqual(attributes, contact.custom_attributes)) {
+      return false;
+    }
     const update: contact_update = {
       custom_attributes: { ...contact.custom_attributes, ...attributes },
     };
-    return this.accountAPI.contacts.update({
+    await this.accountAPI.contacts.update({
       id: contact.id,
       accountId: this.config.accountId,
       data: update,
     });
+    return true;
   }
 
   public async create(
@@ -142,7 +147,7 @@ export class ContactAPI {
       })
       .catch((e) => {
         this.logger.warn(
-          'Error updating avatar_url for contact.id: ' + contactId,
+          `Error updating avatar_url for contact.id: ${contactId}`,
         );
         this.logger.warn(e);
       });

src/apps/chatwoot/client/ConversationAPI.ts

@@ -1,52 +0,0 @@
-import { public_conversation } from '@figuro/chatwoot-sdk';
-import { ILogger } from '@waha/apps/app_sdk/ILogger';
-import {
-  ChatWootAPIConfig,
-  ChatWootInboxAPI,
-} from '@waha/apps/chatwoot/client/interfaces';
-
-export class ConversationAPI {
-  constructor(
-    private config: ChatWootAPIConfig,
-    private inboxAPI: ChatWootInboxAPI,
-    private logger: ILogger,
-  ) {}
-
-  private async find(
-    contactIdentifier: string,
-  ): Promise<public_conversation | null> {
-    const request = {
-      inboxIdentifier: this.config.inboxIdentifier,
-      contactIdentifier: contactIdentifier,
-    };
-    const conversations = await this.inboxAPI.conversations.list(request);
-    if (conversations.length != 0) {
-      return conversations[0];
-    }
-    return null;
-  }
-
-  private async create(
-    contactIdentifier: string,
-  ): Promise<public_conversation> {
-    const conversation = await this.inboxAPI.conversations.create({
-      inboxIdentifier: this.config.inboxIdentifier,
-      contactIdentifier: contactIdentifier,
-    });
-    this.logger.info(
-      `Created conversation.id: ${conversation.id} for contact.id: ${contactIdentifier}`,
-    );
-    return conversation;
-  }
-
-  async upsert(contactIdentifier: string): Promise<public_conversation> {
-    let conversation = await this.find(contactIdentifier);
-    if (!conversation) {
-      conversation = await this.create(contactIdentifier);
-    }
-    this.logger.info(
-      `Using conversation.id: ${conversation.id} for contact.id: ${contactIdentifier}`,
-    );
-    return conversation;
-  }
-}

src/apps/chatwoot/client/ConversationService.ts

@@ -0,0 +1,57 @@
+import ChatwootClient, { contact_conversations } from '@figuro/chatwoot-sdk';
+import { ILogger } from '@waha/apps/app_sdk/ILogger';
+import {
+  ChatWootAPIConfig,
+  ChatWootInboxAPI,
+} from '@waha/apps/chatwoot/client/interfaces';
+import type { conversation } from '@figuro/chatwoot-sdk/dist/models/conversation';
+import { ConversationSelector } from '@waha/apps/chatwoot/services/ConversationSelector';
+
+export type ConversationResult = Pick<conversation, 'id' | 'account_id'>;
+
+export interface ContactIds {
+  id: number;
+  sourceId: string;
+}
+
+export class ConversationService {
+  constructor(
+    private config: ChatWootAPIConfig,
+    private accountAPI: ChatwootClient,
+    private inboxAPI: ChatWootInboxAPI,
+    private selector: ConversationSelector,
+    private logger: ILogger,
+  ) {}
+
+  private async find(contact: ContactIds): Promise<ConversationResult | null> {
+    const result: { payload: contact_conversations } =
+      (await this.accountAPI.contacts.listConversations({
+        accountId: this.config.accountId,
+        id: contact.id,
+      })) as any;
+    const conversations = result.payload;
+    return this.selector.select(conversations);
+  }
+
+  private async create(contact: ContactIds): Promise<ConversationResult> {
+    const conversation = await this.inboxAPI.conversations.create({
+      inboxIdentifier: this.config.inboxIdentifier,
+      contactIdentifier: contact.sourceId,
+    });
+    this.logger.info(
+      `Created conversation.id: ${conversation.id} for contact.id: ${contact.id}, contact.sourceId: ${contact.sourceId}`,
+    );
+    return conversation;
+  }
+
+  async upsert(contact: ContactIds): Promise<ConversationResult> {
+    let conversation = await this.find(contact);
+    if (!conversation) {
+      conversation = await this.create(contact);
+    }
+    this.logger.info(
+      `Using conversation.id: ${conversation.id} for contact.id: ${contact.id}, contact.sourceId: ${contact.sourceId}`,
+    );
+    return conversation;
+  }
+}

src/apps/chatwoot/client/CustomAttributesAPI.ts

@@ -1,53 +0,0 @@
-import ChatwootClient from '@figuro/chatwoot-sdk';
-import { ChatWootAccountAPIConfig } from '@waha/apps/chatwoot/client/interfaces';
-import {
-  CustomAttributeModel,
-  CustomAttributeType,
-} from '@waha/apps/chatwoot/client/types';
-
-export interface CustomAttribute {
-  key: string;
-  name: string;
-  type: CustomAttributeType;
-  description: string;
-  model: CustomAttributeModel;
-}
-
-export class CustomAttributesAPI {
-  constructor(
-    private config: ChatWootAccountAPIConfig,
-    private accountAPI: ChatwootClient,
-  ) {}
-
-  async upsert(attribute: CustomAttribute): Promise<void> {
-    const attributes = await this.accountAPI.customAttributes.list({
-      accountId: this.config.accountId,
-      attributeModel: String(attribute.model) as '0' | '1',
-    });
-    const existing = attributes.find((a) => a.attribute_key === attribute.key);
-
-    if (existing) {
-      await this.accountAPI.customAttributes.update({
-        accountId: this.config.accountId,
-        id: existing.id,
-        data: {
-          attribute_key: attribute.key,
-          attribute_display_name: attribute.name,
-          attribute_display_type: attribute.type,
-          attribute_description: attribute.description,
-        },
-      });
-    } else {
-      await this.accountAPI.customAttributes.create({
-        accountId: this.config.accountId,
-        data: {
-          attribute_key: attribute.key,
-          attribute_display_name: attribute.name,
-          attribute_display_type: attribute.type,
-          attribute_description: attribute.description,
-          attribute_model: attribute.model,
-        },
-      });
-    }
-  }
-}

src/apps/chatwoot/client/CustomAttributesService.ts

@@ -0,0 +1,68 @@
+import ChatwootClient from '@figuro/chatwoot-sdk';
+import { ChatWootAccountAPIConfig } from '@waha/apps/chatwoot/client/interfaces';
+import {
+  CustomAttributeModel,
+  CustomAttributeType,
+} from '@waha/apps/chatwoot/client/types';
+import type { custom_attribute } from '@figuro/chatwoot-sdk/dist/models/custom_attribute';
+
+export interface CustomAttribute {
+  key: string;
+  name: string;
+  type: CustomAttributeType;
+  description: string;
+  model: CustomAttributeModel;
+}
+
+export class CustomAttributesService {
+  constructor(
+    private config: ChatWootAccountAPIConfig,
+    private accountAPI: ChatwootClient,
+  ) {}
+
+  async upsert(attributes: Array<CustomAttribute>): Promise<void> {
+    const current: Record<CustomAttributeModel, Array<custom_attribute>> = {
+      [CustomAttributeModel.CONVERSATION]: [],
+      [CustomAttributeModel.CONTACT]: [],
+    };
+    const models = [
+      CustomAttributeModel.CONVERSATION,
+      CustomAttributeModel.CONTACT,
+    ];
+    for (const model of models) {
+      current[model] = await this.accountAPI.customAttributes.list({
+        accountId: this.config.accountId,
+        attributeModel: String(model) as '0' | '1',
+      });
+    }
+
+    for (const attribute of attributes) {
+      const existing = current[attribute.model].find(
+        (a) => a.attribute_key === attribute.key,
+      );
+      if (existing) {
+        await this.accountAPI.customAttributes.update({
+          accountId: this.config.accountId,
+          id: existing.id,
+          data: {
+            attribute_key: attribute.key,
+            attribute_display_name: attribute.name,
+            attribute_display_type: attribute.type,
+            attribute_description: attribute.description,
+          },
+        });
+      } else {
+        await this.accountAPI.customAttributes.create({
+          accountId: this.config.accountId,
+          data: {
+            attribute_key: attribute.key,
+            attribute_display_name: attribute.name,
+            attribute_display_type: attribute.type,
+            attribute_description: attribute.description,
+            attribute_model: attribute.model,
+          },
+        });
+      }
+    }
+  }
+}

src/apps/chatwoot/client/ids.ts

@@ -1,7 +1,7 @@
-import { isLidUser } from '@adiwajshing/baileys/lib/WABinary/jid-utils';
 import { AttributeKey } from '@waha/apps/chatwoot/const';
 import { WhatsAppMessage } from '@waha/apps/chatwoot/storage';
 import { buildMessageId } from '@waha/core/engines/noweb/session.noweb.core';
+import { isLidUser } from '@waha/core/utils/jids';
 
 export function GetJID(contact: any): string | null {
   return contact?.custom_attributes?.[AttributeKey.WA_JID];
@@ -15,6 +15,16 @@ export function GetChatID(contact: any): string | null {
   return contact?.custom_attributes?.[AttributeKey.WA_CHAT_ID];
 }
 
+export function GetAllChatIDs(contact: any): Array<string> {
+  const attrs = contact?.custom_attributes || {};
+  const ids = [
+    attrs[AttributeKey.WA_CHAT_ID],
+    attrs[AttributeKey.WA_JID],
+    attrs[AttributeKey.WA_LID],
+  ];
+  return ids.filter(Boolean);
+}
+
 export function FindChatID(contact: any): string | null {
   if (GetJID(contact)) {
     return GetJID(contact);

src/apps/chatwoot/client/types.ts

@@ -51,3 +51,10 @@ export enum CustomAttributeModel {
   CONVERSATION = 0,
   CONTACT = 1,
 }
+
+export enum ConversationStatus {
+  OPEN = 'open',
+  PENDING = 'pending',
+  SNOOZED = 'snoozed',
+  RESOLVED = 'resolved',
+}

src/apps/chatwoot/const.ts

@@ -1,4 +1,4 @@
-import { CustomAttribute } from '@waha/apps/chatwoot/client/CustomAttributesAPI';
+import { CustomAttribute } from '@waha/apps/chatwoot/client/CustomAttributesService';
 
 import { CustomAttributeModel, CustomAttributeType } from './client/types';
 

src/apps/chatwoot/consumers/QueueName.ts

@@ -18,6 +18,8 @@ export enum QueueName {
   //
   INBOX_MESSAGE_CREATED = 'chatwoot.inbox | message_created',
   INBOX_MESSAGE_UPDATED = 'chatwoot.inbox | message_updated',
+  INBOX_CONVERSATION_CREATED = 'chatwoot.inbox | conversation_created',
+  INBOX_CONVERSATION_STATUS_CHANGED = 'chatwoot.inbox | conversation_status_changed',
   //
   // ChatWoot Events - Artificial
   //

src/apps/chatwoot/consumers/inbox/base.ts

@@ -10,7 +10,6 @@ import {
   ChatIDNotFoundForContactError,
   PhoneNumberNotFoundInWhatsAppError,
 } from '@waha/apps/chatwoot/errors';
-import { TKey } from '@waha/apps/chatwoot/locale';
 import { WAHASessionAPI } from '@waha/apps/chatwoot/session/WAHASelf';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { RMutexService } from '@waha/modules/rmutex/rmutex.service';
@@ -18,6 +17,7 @@ import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
 
 import { AppRepository } from '../../storage';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
 
 /**
  * Base class for ChatWoot inbox consumers
@@ -58,13 +58,20 @@ export abstract class ChatWootInboxMessageConsumer extends AppConsumer {
     job: Job,
   ): Promise<any>;
 
+  protected GetConversationID(body) {
+    return body.conversation.id;
+  }
+
   /**
    * Process the job
    * This method is called by the queue processor
    */
   async processJob(job: Job<InboxData, any, EventName>): Promise<any> {
     const body = job.data.body;
-    const key = ChatWootConversationKey(job.data.app, body.conversation.id);
+    const key = ChatWootConversationKey(
+      job.data.app,
+      this.GetConversationID(body),
+    );
     return await this.withMutex(job, key, () =>
       this.ProcessAndReportStatus(job),
     );

src/apps/chatwoot/consumers/inbox/commands.ts

@@ -7,13 +7,15 @@ import { MessageType } from '@waha/apps/chatwoot/client/types';
 import { ChatWootInboxMessageConsumer } from '@waha/apps/chatwoot/consumers/inbox/base';
 import { QueueName } from '@waha/apps/chatwoot/consumers/QueueName';
 import { DIContainer } from '@waha/apps/chatwoot/di/DIContainer';
-import { Locale, TKey } from '@waha/apps/chatwoot/locale';
+import { Locale } from '@waha/apps/chatwoot/i18n/locale';
 import { WAHASelf } from '@waha/apps/chatwoot/session/WAHASelf';
 import { SessionStatusEmoji } from '@waha/apps/chatwoot/SessionStatusEmoji';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { RMutexService } from '@waha/modules/rmutex/rmutex.service';
 import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+import { ChatWootCommandsConfig } from '@waha/apps/chatwoot/dto/config.dto';
 
 @Processor(QueueName.INBOX_COMMANDS, { concurrency: JOB_CONCURRENCY })
 export class ChatWootInboxCommandsConsumer extends ChatWootInboxMessageConsumer {
@@ -36,11 +38,14 @@ export class ChatWootInboxCommandsConsumer extends ChatWootInboxMessageConsumer
       job.data.session,
       container.Locale(),
       container.WAHASelf(),
+      container.ChatWootConfig().commands,
     );
     return await handler.handle(body);
   }
 }
 
+const CommandServerPrefix = 'server ';
+
 enum Command {
   STATUS = 'status',
   RESTART = 'restart',
@@ -99,6 +104,7 @@ class SessionCommandHandler {
     private session: string,
     private l: Locale,
     private waha: WAHASelf,
+    private commands: ChatWootCommandsConfig,
   ) {}
 
   async handle(message: any) {
@@ -107,6 +113,13 @@ class SessionCommandHandler {
     this.logger.info(
       `Executing command ${command} for session ${this.session}`,
     );
+    const warning = this.commandDisabledWarning(command);
+    const conversation = await this.repo.InboxNotifications();
+    if (warning) {
+      const text = this.l.key(warning).render();
+      await conversation.incoming(text);
+      return;
+    }
     switch (command) {
       case Command.RESTART:
         await this.waha.restart(this.session);
@@ -117,7 +130,6 @@ class SessionCommandHandler {
       case Command.LOGOUT:
         this.logger.info(`Logging out session ${this.session}`);
         await this.waha.logout(this.session);
-        const conversation = await this.repo.InboxNotifications();
         const text = this.l.key(TKey.APP_LOGOUT_SUCCESS).render();
         await conversation.incoming(text);
         break;
@@ -128,7 +140,6 @@ class SessionCommandHandler {
       case Command.STATUS: {
         this.logger.info(`Getting status for session ${this.session}`);
         const session = await this.waha.get(this.session);
-        const conversation = await this.repo.InboxNotifications();
         const emoji = SessionStatusEmoji(session.status);
         const text = this.l.key(TKey.APP_SESSION_CURRENT_STATUS).render({
           emoji: emoji,
@@ -144,7 +155,6 @@ class SessionCommandHandler {
         this.logger.info('Getting server version and status');
         const version = await this.waha.serverVersion();
         const status = await this.waha.serverStatus();
-        const conversation = await this.repo.InboxNotifications();
         const text = this.l.key(TKey.APP_SERVER_VERSION_AND_STATUS).render({
           version: JSON.stringify(version, null, 2),
           status: JSON.stringify(status, null, 2),
@@ -154,7 +164,6 @@ class SessionCommandHandler {
       }
       case Command.SERVER_REBOOT: {
         this.logger.info('Rebooting server (graceful)');
-        const conversation = await this.repo.InboxNotifications();
         const text = this.l.key(TKey.APP_SERVER_REBOOT).render();
         await conversation.incoming(text);
         await this.waha.serverReboot(false);
@@ -162,14 +171,12 @@ class SessionCommandHandler {
       }
       case Command.SERVER_REBOOT_FORCE: {
         this.logger.info('Rebooting server (force)');
-        const conversation = await this.repo.InboxNotifications();
         const text = this.l.key(TKey.APP_SERVER_REBOOT_FORCE).render();
         await conversation.incoming(text);
         await this.waha.serverReboot(true);
         break;
       }
       case Command.QR: {
-        const conversation = await this.repo.InboxNotifications();
         const content = await this.waha.qr(this.session);
         const message = AttachmentFromBuffer(content, 'qr.jpg');
         message.message_type = MessageType.INCOMING;
@@ -178,7 +185,6 @@ class SessionCommandHandler {
       }
       case Command.SCREENSHOT: {
         this.logger.info(`Getting screenshot for session ${this.session}`);
-        const conversation = await this.repo.InboxNotifications();
         const content = await this.waha.screenshot(this.session);
         const message = AttachmentFromBuffer(content, 'screenshot.jpg');
         message.message_type = MessageType.INCOMING;
@@ -186,8 +192,9 @@ class SessionCommandHandler {
         break;
       }
       case Command.HELP: {
-        const conversation = await this.repo.InboxNotifications();
-        const text = this.l.key(TKey.APP_COMMANDS_LIST).render();
+        const text = this.l
+          .key(TKey.APP_COMMANDS_LIST)
+          .render({ commands: this.commands });
         await conversation.incoming(text);
         break;
       }
@@ -196,6 +203,17 @@ class SessionCommandHandler {
     }
   }
 
+  /**
+   * Check if the command allowed for this session
+   * Returns `null` if allowed or the message key to show as an error
+   */
+  commandDisabledWarning(command: Command): TKey | null {
+    if (!this.commands.server && command.startsWith(CommandServerPrefix)) {
+      return TKey.APP_COMMANDS_SERVER_DISABLED;
+    }
+    return null;
+  }
+
   findCommand(text: string): Command {
     // Remove empty from end
     text = text.trim();

src/apps/chatwoot/consumers/inbox/conversation_created.ts

@@ -0,0 +1,57 @@
+import { Processor } from '@nestjs/bullmq';
+import { JOB_CONCURRENCY } from '@waha/apps/app_sdk/constants';
+import { QueueName } from '@waha/apps/chatwoot/consumers/QueueName';
+import { ChatWootConversationKey } from '@waha/apps/chatwoot/consumers/mutex';
+import { ChatWootInboxMessageConsumer } from '@waha/apps/chatwoot/consumers/inbox/base';
+import { InboxData } from '@waha/apps/chatwoot/consumers/types';
+import { Job } from 'bullmq';
+import { GetAllChatIDs } from '@waha/apps/chatwoot/client/ids';
+import { DIContainer } from '@waha/apps/chatwoot/di/DIContainer';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+import { ContactConversationService } from '@waha/apps/chatwoot/client/ContactConversationService';
+import { SessionManager } from '@waha/core/abc/manager.abc';
+import { PinoLogger } from 'nestjs-pino';
+import { RMutexService } from '@waha/modules/rmutex';
+
+@Processor(QueueName.INBOX_CONVERSATION_CREATED, {
+  concurrency: JOB_CONCURRENCY,
+})
+export class ChatWootConversationCreatedConsumer extends ChatWootInboxMessageConsumer {
+  constructor(
+    protected readonly manager: SessionManager,
+    log: PinoLogger,
+    rmutex: RMutexService,
+  ) {
+    super(manager, log, rmutex, 'ChatWootConversationCreatedConsumer');
+  }
+  protected ErrorHeaderKey(): TKey | null {
+    return null;
+  }
+
+  protected GetConversationID(body) {
+    return body.id;
+  }
+
+  protected async Process(
+    container: DIContainer,
+    body: any,
+    job: Job,
+  ): Promise<any> {
+    const handler = new ConversationCreatedHandler(
+      container.ContactConversationService(),
+    );
+    return handler.handle(body);
+  }
+}
+
+class ConversationCreatedHandler {
+  constructor(private service: ContactConversationService) {}
+
+  async handle(body: any) {
+    const ids = GetAllChatIDs(body?.meta?.sender);
+    if (!ids || ids.length === 0) {
+      return;
+    }
+    this.service.ResetMismatchedCache(ids, body.id);
+  }
+}

src/apps/chatwoot/consumers/inbox/conversation_status_changed.ts

@@ -0,0 +1,62 @@
+import { Processor } from '@nestjs/bullmq';
+import { JOB_CONCURRENCY } from '@waha/apps/app_sdk/constants';
+import { QueueName } from '@waha/apps/chatwoot/consumers/QueueName';
+import { ChatWootInboxMessageConsumer } from '@waha/apps/chatwoot/consumers/inbox/base';
+import { Job } from 'bullmq';
+import { DIContainer } from '../../di/DIContainer';
+import { TKey } from '../../i18n/templates';
+import { ContactConversationService } from '@waha/apps/chatwoot/client/ContactConversationService';
+import { AttributeKey } from '@waha/apps/chatwoot/const';
+import { ConversationSelector } from '@waha/apps/chatwoot/services/ConversationSelector';
+import { GetAllChatIDs } from '@waha/apps/chatwoot/client/ids';
+import { SessionManager } from '@waha/core/abc/manager.abc';
+import { PinoLogger } from 'nestjs-pino';
+import { RMutexService } from '@waha/modules/rmutex';
+
+@Processor(QueueName.INBOX_CONVERSATION_STATUS_CHANGED, {
+  concurrency: JOB_CONCURRENCY,
+})
+export class ChatWootConversationStatusChangedConsumer extends ChatWootInboxMessageConsumer {
+  constructor(
+    protected readonly manager: SessionManager,
+    log: PinoLogger,
+    rmutex: RMutexService,
+  ) {
+    super(manager, log, rmutex, 'ChatWootConversationStatusChangedConsumer');
+  }
+
+  protected ErrorHeaderKey(): TKey | null {
+    return null;
+  }
+
+  protected GetConversationID(body) {
+    return body.id;
+  }
+
+  protected async Process(
+    container: DIContainer,
+    body: any,
+    job: Job,
+  ): Promise<any> {
+    const handler = new ConversationStatusChangedHandler(
+      container.ContactConversationService(),
+      container.ConversationSelector(),
+    );
+    return await handler.handle(body);
+  }
+}
+
+class ConversationStatusChangedHandler {
+  constructor(
+    private service: ContactConversationService,
+    private selector: ConversationSelector,
+  ) {}
+
+  async handle(body) {
+    if (!this.selector.hasStatusFilter()) {
+      return;
+    }
+    const ids = GetAllChatIDs(body.meta?.sender);
+    this.service.ResetCache(ids);
+  }
+}

src/apps/chatwoot/consumers/inbox/message_created.ts

@@ -8,11 +8,11 @@ import {
 } from '@waha/apps/chatwoot/consumers/inbox/base';
 import { QueueName } from '@waha/apps/chatwoot/consumers/QueueName';
 import { DIContainer } from '@waha/apps/chatwoot/di/DIContainer';
-import { TKey } from '@waha/apps/chatwoot/locale';
 import { EngineHelper } from '@waha/apps/chatwoot/session';
 import { WAHASessionAPI } from '@waha/apps/chatwoot/session/WAHASelf';
 import {
   ChatwootMessage,
+  MessageMapping,
   MessageMappingService,
 } from '@waha/apps/chatwoot/storage';
 import { MarkdownToWhatsApp } from '@waha/apps/chatwoot/text';
@@ -30,6 +30,12 @@ import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
 
 import { SerializeWhatsAppKey } from '../../client/ids';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+import {
+  ChatWootConfig,
+  LinkPreview,
+} from '@waha/apps/chatwoot/dto/config.dto';
+import { Locale } from '@waha/apps/chatwoot/i18n/locale';
 
 // eslint-disable-next-line @typescript-eslint/no-var-requires
 const mime = require('mime-types');
@@ -45,7 +51,7 @@ export class ChatWootInboxMessageCreatedConsumer extends ChatWootInboxMessageCon
   }
 
   ErrorHeaderKey(): TKey | null {
-    return TKey.WHATSAPP_ERROR_SENDING_MESSAGE;
+    return TKey.WHATSAPP_MESSAGE_SENDING_ERROR;
   }
 
   protected async Process(container: DIContainer, body, job: Job) {
@@ -55,6 +61,8 @@ export class ChatWootInboxMessageCreatedConsumer extends ChatWootInboxMessageCon
       container.MessageMappingService(),
       container.Logger(),
       session,
+      container.ChatWootConfig(),
+      container.Locale(),
     );
     return await handler.handle(body);
   }
@@ -65,6 +73,8 @@ export class MessageHandler {
     private mappingService: MessageMappingService,
     private logger: ILogger,
     private session: WAHASessionAPI,
+    private config: ChatWootConfig,
+    private l: Locale,
   ) {}
 
   async handle(body: any) {
@@ -78,37 +88,60 @@ export class MessageHandler {
     }
 
     const content = MarkdownToWhatsApp(message.content);
-    const attachments = message.attachments || [];
     const results = [];
-    const multipleAttachments = attachments.length > 1;
-    let part = 1;
+    let part = 0; // Start from 0 and increment before each send/check
     const replyTo = await this.getReplyTo(message).catch((err) => {
-      this.logger.error(`Error getting reply to message ID: ${err}`);
+      this.logger.error(
+        `ChatWoot => WhatsApp: error getting reply to message ID: ${err}`,
+      );
       return undefined;
     });
 
-    // Send text
-    if (attachments.length == 0 || multipleAttachments) {
-      const msg = await this.sendTextMessage(chatId, content, replyTo);
-      results.push(msg);
-      part = await this.saveMapping(message, msg, part);
-      this.logger.info(`Text message sent: ${msg.id}`);
+    // Send text (Part 1 if present)
+    const attachments = message.attachments || [];
+    const sendText = content && attachments.length !== 1;
+    if (sendText) {
+      part += 1; // Text is the first possible part
+      const exists = await this.getMapping(message, part);
+      if (exists) {
+        this.logger.warn(
+          `Skip part ${part}: mapping exists for Chatwoot message ${message.id}`,
+        );
+      } else {
+        const textTemplate = this.l.key(TKey.CW_TO_WA_MESSAGE_TEXT);
+        const text = textTemplate.render({
+          content: content,
+          chatwoot: body,
+        });
+        const msg = await this.sendTextMessage(chatId, text, replyTo);
+        results.push(msg);
+        await this.saveMapping(message, msg, part);
+        this.logger.info(`Text message sent: ${msg.id}`);
+      }
     }
 
     // Send files
-    const fileMessageContent = multipleAttachments ? '' : content;
+    const captionTemplate = this.l.key(TKey.CW_TO_WA_MESSAGE_MEDIA_CAPTION);
     for (const file of attachments) {
-      const msg = await this.sendFile(
-        chatId,
-        fileMessageContent,
-        file,
-        replyTo,
-      );
+      part += 1; // Increment before each attachment send/check
+      const exists = await this.getMapping(message, part);
+      if (exists) {
+        this.logger.warn(
+          `Skip part ${part}: mapping exists for Chatwoot message ${message.id}`,
+        );
+        continue;
+      }
+      const caption = captionTemplate.render({
+        content: content,
+        chatwoot: body,
+        singleAttachment: attachments.length == 1,
+      });
+      const msg = await this.sendFile(chatId, caption, file, replyTo);
       this.logger.info(
         `File message sent: ${msg.id} - ${file.data_url} - ${file.file_type}`,
       );
       results.push(msg);
-      part = await this.saveMapping(message, msg, part);
+      await this.saveMapping(message, msg, part);
     }
     return results;
   }
@@ -117,15 +150,27 @@ export class MessageHandler {
     chatwootMessage: any,
     whatsappMessage: any,
     part: number,
-  ): Promise<number> {
+  ): Promise<void> {
     const chatwoot: Omit<ChatwootMessage, 'id'> = {
       timestamp: new Date(chatwootMessage.created_at),
       conversation_id: chatwootMessage.conversation.id,
       message_id: chatwootMessage.id,
     };
     const whatsapp = EngineHelper.WhatsAppMessageKeys(whatsappMessage);
-    await this.mappingService.map(chatwoot, whatsapp, 1);
-    return part + 1;
+    await this.mappingService.map(chatwoot, whatsapp, part);
+  }
+
+  private async getMapping(
+    message: any,
+    part: number,
+  ): Promise<MessageMapping | null> {
+    return this.mappingService.getMappingByChatwootCombinedKeyAndPart(
+      {
+        conversation_id: message.conversation.id,
+        message_id: message.id,
+      },
+      part,
+    );
   }
 
   async getReplyTo(message): Promise<string | undefined> {
@@ -154,8 +199,10 @@ export class MessageHandler {
       chatId: chatId,
       text: content,
       reply_to: replyTo,
-      linkPreview: false,
-      linkPreviewHighQuality: false,
+      linkPreview: [LinkPreview.LQ, LinkPreview.HQ].includes(
+        this.config.linkPreview,
+      ),
+      linkPreviewHighQuality: this.config.linkPreview == LinkPreview.HQ,
     };
     const session = this.session;
     await session.readMessages(chatId);

src/apps/chatwoot/consumers/inbox/message_deleted.ts

@@ -8,13 +8,13 @@ import {
 } from '@waha/apps/chatwoot/consumers/inbox/base';
 import { QueueName } from '@waha/apps/chatwoot/consumers/QueueName';
 import { DIContainer } from '@waha/apps/chatwoot/di/DIContainer';
-import { TKey } from '@waha/apps/chatwoot/locale';
 import { WAHASessionAPI } from '@waha/apps/chatwoot/session/WAHASelf';
 import { MessageMappingService } from '@waha/apps/chatwoot/storage';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { RMutexService } from '@waha/modules/rmutex/rmutex.service';
 import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
 
 @Processor(QueueName.INBOX_MESSAGE_DELETED, { concurrency: JOB_CONCURRENCY })
 export class ChatWootInboxMessageDeletedConsumer extends ChatWootInboxMessageConsumer {
@@ -27,7 +27,7 @@ export class ChatWootInboxMessageDeletedConsumer extends ChatWootInboxMessageCon
   }
 
   ErrorHeaderKey(): TKey | null {
-    return TKey.WHATSAPP_ERROR_REMOVING_MESSAGE;
+    return TKey.WHATSAPP_MESSAGE_REMOVING_ERROR;
   }
 
   protected async Process(container: DIContainer, body, job: Job) {

src/apps/chatwoot/consumers/inbox/message_updated.ts

@@ -4,13 +4,13 @@ import { ChatWootInboxMessageConsumer } from '@waha/apps/chatwoot/consumers/inbo
 import { MessageHandler } from '@waha/apps/chatwoot/consumers/inbox/message_created';
 import { QueueName } from '@waha/apps/chatwoot/consumers/QueueName';
 import { DIContainer } from '@waha/apps/chatwoot/di/DIContainer';
-import { TKey } from '@waha/apps/chatwoot/locale';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { RMutexService } from '@waha/modules/rmutex/rmutex.service';
 import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
 
 import { WAHASessionAPI } from '../../session/WAHASelf';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
 
 @Processor(QueueName.INBOX_MESSAGE_UPDATED, { concurrency: JOB_CONCURRENCY })
 export class ChatWootInboxMessageUpdatedConsumer extends ChatWootInboxMessageConsumer {
@@ -23,7 +23,7 @@ export class ChatWootInboxMessageUpdatedConsumer extends ChatWootInboxMessageCon
   }
 
   ErrorHeaderKey(): TKey | null {
-    return TKey.WHATSAPP_ERROR_SENDING_MESSAGE;
+    return TKey.WHATSAPP_MESSAGE_SENDING_ERROR;
   }
 
   protected async Process(container: DIContainer, body, job: Job) {
@@ -33,6 +33,8 @@ export class ChatWootInboxMessageUpdatedConsumer extends ChatWootInboxMessageCon
       container.MessageMappingService(),
       container.Logger(),
       session,
+      container.ChatWootConfig(),
+      container.Locale(),
     );
     return await handler.handle(body);
   }

src/apps/chatwoot/consumers/scheduled/base.ts

@@ -5,13 +5,13 @@ import { MessageType } from '@waha/apps/chatwoot/client/types';
 import { ScheduledData } from '@waha/apps/chatwoot/consumers/types';
 import { DIContainer } from '@waha/apps/chatwoot/di/DIContainer';
 import { ChatWootAppConfig } from '@waha/apps/chatwoot/dto/config.dto';
-import { TKey } from '@waha/apps/chatwoot/locale';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { RMutexService } from '@waha/modules/rmutex/rmutex.service';
 import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
 
 import { AppRepository } from '../../storage';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
 
 /**
  * Base class for ChatWoot scheduled consumers

src/apps/chatwoot/consumers/scheduled/check.version.ts

@@ -4,7 +4,6 @@ import { JOB_CONCURRENCY } from '@waha/apps/app_sdk/constants';
 import { ILogger } from '@waha/apps/app_sdk/ILogger';
 import { QueueName } from '@waha/apps/chatwoot/consumers/QueueName';
 import { DIContainer } from '@waha/apps/chatwoot/di/DIContainer';
-import { TKey } from '@waha/apps/chatwoot/locale';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { CHANGELOG_URL, SUPPORT_US_URL } from '@waha/core/constants';
 import { RMutexService } from '@waha/modules/rmutex/rmutex.service';
@@ -14,6 +13,7 @@ import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
 
 import { ChatWootScheduledConsumer } from './base';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
 
 /**
  * Scheduled consumer for version checking
@@ -26,7 +26,7 @@ export class CheckVersionConsumer extends ChatWootScheduledConsumer {
   }
 
   protected ErrorHeaderKey(): TKey {
-    return TKey.APP_SCHEDULED_JOB_ERROR;
+    return TKey.JOB_SCHEDULED_ERROR_HEADER;
   }
 
   /**
@@ -50,7 +50,7 @@ export class CheckVersionConsumer extends ChatWootScheduledConsumer {
       return;
     }
     logger.info('WAHA is using the CORE version');
-    const supportMessage = locale.key(TKey.APP_CORE_VERSION_USED).render({
+    const supportMessage = locale.key(TKey.WAHA_CORE_VERSION_USED).render({
       supportUrl: SUPPORT_US_URL,
     });
     await conversation.incoming(supportMessage);
@@ -74,7 +74,7 @@ export class CheckVersionConsumer extends ChatWootScheduledConsumer {
 
     // Send a message to Chatwoot conversation about a new version
     const locale = container.Locale();
-    const message = locale.key(TKey.APP_NEW_VERSION_AVAILABLE).render({
+    const message = locale.key(TKey.WAHA_NEW_VERSION_AVAILABLE).render({
       currentVersion: currentVersion,
       newVersion: latestVersion,
       changelogUrl: CHANGELOG_URL,

src/apps/chatwoot/consumers/scheduled/message.cleanup.ts

@@ -3,13 +3,13 @@ import { Injectable } from '@nestjs/common';
 import { JOB_CONCURRENCY } from '@waha/apps/app_sdk/constants';
 import { QueueName } from '@waha/apps/chatwoot/consumers/QueueName';
 import { DIContainer } from '@waha/apps/chatwoot/di/DIContainer';
-import { TKey } from '@waha/apps/chatwoot/locale';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { RMutexService } from '@waha/modules/rmutex/rmutex.service';
 import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
 
 import { ChatWootScheduledConsumer } from './base';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
 
 /**
  * Scheduled consumer for message cleanup tasks
@@ -26,7 +26,7 @@ export class MessageCleanupConsumer extends ChatWootScheduledConsumer {
   }
 
   protected ErrorHeaderKey(): TKey {
-    return TKey.APP_SCHEDULED_JOB_ERROR;
+    return TKey.JOB_SCHEDULED_ERROR_HEADER;
   }
 
   /**

src/apps/chatwoot/consumers/waha/base.ts

@@ -1,4 +1,3 @@
-import { isJidGroup, isJidStatusBroadcast } from '@adiwajshing/baileys';
 import { conversation_message_create } from '@figuro/chatwoot-sdk';
 import type { generic_id } from '@figuro/chatwoot-sdk/dist/models/generic_id';
 import type { message } from '@figuro/chatwoot-sdk/dist/models/message';
@@ -13,7 +12,7 @@ import { WhatsAppChatIdKey } from '@waha/apps/chatwoot/consumers/mutex';
 import { EventData } from '@waha/apps/chatwoot/consumers/types';
 import { WhatsAppContactInfo } from '@waha/apps/chatwoot/contacts/WhatsAppContactInfo';
 import { DIContainer } from '@waha/apps/chatwoot/di/DIContainer';
-import { Locale, TKey } from '@waha/apps/chatwoot/locale';
+import { Locale } from '@waha/apps/chatwoot/i18n/locale';
 import { WAHASelf, WAHASessionAPI } from '@waha/apps/chatwoot/session/WAHASelf';
 import {
   AppRepository,
@@ -22,7 +21,6 @@ import {
   WhatsAppMessage,
 } from '@waha/apps/chatwoot/storage';
 import { SessionManager } from '@waha/core/abc/manager.abc';
-import { toCusFormat } from '@waha/core/engines/noweb/session.noweb.core';
 import { parseMessageIdSerialized } from '@waha/core/utils/ids';
 import { RMutexService } from '@waha/modules/rmutex/rmutex.service';
 import { WAHAEvents } from '@waha/structures/enums.dto';
@@ -35,7 +33,8 @@ import { sleep } from '@waha/utils/promiseTimeout';
 import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
 
-import { ChatWootAppConfig } from '../../dto/config.dto';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+import { isJidBroadcast, isJidGroup, toCusFormat } from '@waha/core/utils/jids';
 
 export function ListenEventsForChatWoot() {
   return [
@@ -64,7 +63,7 @@ export abstract class ChatWootWAHABaseConsumer extends AppConsumer {
   }
 
   protected ErrorHeaderKey(): TKey | null {
-    return TKey.WHATSAPP_ERROR_RECEIVING_MESSAGE;
+    return TKey.WHATSAPP_MESSAGE_RECEIVING_ERROR;
   }
 
   private async ProcessAndReportErrors(job) {
@@ -151,7 +150,7 @@ export abstract class ChatWootWAHABaseConsumer extends AppConsumer {
         .ContactConversationService()
         .ConversationById(info.conversationId);
     } else {
-      const conversation = await container
+      conversation = await container
         .ContactConversationService()
         .InboxNotifications();
     }
@@ -183,8 +182,15 @@ class MessageReportInfo implements IMessageInfo {
   }
 }
 
+export interface ChatWootMessagePartial {
+  content: string;
+  attachments: SendAttachment[];
+  private?: boolean;
+}
+
 export abstract class MessageBaseHandler<Payload extends WAMessageBase> {
   constructor(
+    protected job: Job,
     protected mappingService: MessageMappingService,
     protected repo: ContactConversationService,
     protected logger: ILogger,
@@ -194,12 +200,12 @@ export abstract class MessageBaseHandler<Payload extends WAMessageBase> {
     protected waha: WAHASelf,
   ) {}
 
-  abstract getContent(payload: Payload): string;
+  protected abstract getMessage(
+    payload: Payload,
+  ): Promise<ChatWootMessagePartial>;
 
   abstract getReplyToWhatsAppID(payload: Payload): string | undefined;
 
-  abstract getAttachments(payload: Payload): Promise<SendAttachment[]>;
-
   async handle(data: WAHAWebhook<Payload>) {
     const payload = data.payload;
     // Find the type as soon as possible for error reporting
@@ -262,7 +268,8 @@ export abstract class MessageBaseHandler<Payload extends WAMessageBase> {
   private async buildChatWootMessage(
     payload: Payload,
   ): Promise<conversation_message_create> {
-    let content: string = this.getContent(payload);
+    const message = await this.getMessage(payload);
+    let content = message.content;
 
     // Format the content if the message from me
     if (payload.fromMe && payload.source === MessageSource.APP) {
@@ -276,7 +283,7 @@ export abstract class MessageBaseHandler<Payload extends WAMessageBase> {
     const chatId = payload.from;
 
     // Add participant name to group messages
-    const manyParticipants = isJidGroup(chatId) || isJidStatusBroadcast(chatId);
+    const manyParticipants = isJidGroup(chatId) || isJidBroadcast(chatId);
     if (!payload.fromMe && manyParticipants) {
       const key = parseMessageIdSerialized(payload.id, true);
       let participant = toCusFormat(key.participant);
@@ -290,14 +297,11 @@ export abstract class MessageBaseHandler<Payload extends WAMessageBase> {
         participant: participant,
       });
     }
-    const attachments: SendAttachment[] = await this.getAttachments(payload);
-    if (!content && attachments.length > 0) {
-      // With no content ChatWoot render the message as an ugly big attachment
-      content = ' ';
-    }
     const replyTo = await this.getReplyToChatWootMessageID(payload).catch(
       (err) => {
-        this.logger.error(`Error getting reply to message ID: ${err}`);
+        this.logger.error(
+          `WhatsApp => ChatWoot - error getting reply to message ID: ${err}`,
+        );
         return undefined;
       },
     );
@@ -306,8 +310,8 @@ export abstract class MessageBaseHandler<Payload extends WAMessageBase> {
     return {
       content: content,
       message_type: type,
-      private: payload.fromMe,
-      attachments: attachments as any,
+      private: message.private ?? payload.fromMe,
+      attachments: message.attachments as any,
       content_attributes: {
         in_reply_to: replyTo,
       },
@@ -325,6 +329,6 @@ export abstract class MessageBaseHandler<Payload extends WAMessageBase> {
       chat_id: payload.from,
       message_id: replyToWhatsAppID,
     });
-    return chatwoot.message_id;
+    return chatwoot?.message_id;
   }
 }

src/apps/chatwoot/consumers/waha/message.any.ts

@@ -1,13 +1,15 @@
+import type { proto } from '@adiwajshing/baileys';
 import { Processor } from '@nestjs/bullmq';
 import { JOB_CONCURRENCY } from '@waha/apps/app_sdk/constants';
 import { SendAttachment } from '@waha/apps/chatwoot/client/types';
 import { QueueName } from '@waha/apps/chatwoot/consumers/QueueName';
 import { EventData } from '@waha/apps/chatwoot/consumers/types';
 import {
+  ChatWootMessagePartial,
   ChatWootWAHABaseConsumer,
   IMessageInfo,
+  MessageBaseHandler,
 } from '@waha/apps/chatwoot/consumers/waha/base';
-import { MessageBaseHandler } from '@waha/apps/chatwoot/consumers/waha/base';
 import { WAHASessionAPI } from '@waha/apps/chatwoot/session/WAHASelf';
 import { WhatsappToMarkdown } from '@waha/apps/chatwoot/text';
 import { SessionManager } from '@waha/core/abc/manager.abc';
@@ -18,6 +20,10 @@ import { WAMessage } from '@waha/structures/responses.dto';
 import { WAHAWebhookMessageAny } from '@waha/structures/webhooks.dto';
 import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+import { JobLink } from '@waha/apps/app_sdk/JobUtils';
+import * as lodash from 'lodash';
+import { parseVCardV3, SimpleVCardInfo } from '@waha/core/vcard';
 
 // eslint-disable-next-line @typescript-eslint/no-var-requires
 const mime = require('mime-types');
@@ -44,6 +50,7 @@ export class WAHAMessageAnyConsumer extends ChatWootWAHABaseConsumer {
     const event: WAHAWebhookMessageAny = job.data.event as any;
     const session = new WAHASessionAPI(event.session, container.WAHASelf());
     const handler = new MessageAnyHandler(
+      job,
       container.MessageMappingService(),
       container.ContactConversationService(),
       container.Logger(),
@@ -56,10 +63,138 @@ export class WAHAMessageAnyConsumer extends ChatWootWAHABaseConsumer {
   }
 }
 
+function isEmptyString(content: string) {
+  if (!content) {
+    return true;
+  }
+  return content == '' || content == '\n';
+}
+
 class MessageAnyHandler extends MessageBaseHandler<WAMessage> {
-  getContent(payload: WAMessage): string {
-    const body = payload.body;
-    return WhatsappToMarkdown(body);
+  protected async getMessage(
+    payload: WAMessage,
+  ): Promise<ChatWootMessagePartial> {
+    const protoMessage = this.getProtoMessage(payload);
+    let msg = await this.getTextMessage(payload, protoMessage);
+    if (msg) {
+      return msg;
+    }
+    msg = this.getLocationMessage(payload, protoMessage);
+    if (msg) {
+      return msg;
+    }
+    msg = this.getShareContactMessage(payload, protoMessage);
+    if (msg) {
+      return msg;
+    }
+    return this.getUnsupportedMessage();
+  }
+
+  protected async getTextMessage(
+    payload: WAMessage,
+    _: proto.Message | null,
+  ): Promise<ChatWootMessagePartial | null> {
+    const attachments = await this.getAttachments(payload);
+    let content = this.l
+      .key(TKey.WA_TO_CW_MESSAGE)
+      .render({ payload: payload });
+    if (isEmptyString(content) && attachments.length == 0) {
+      return null;
+    }
+    if (isEmptyString(content)) {
+      content = null;
+    }
+    return {
+      content: WhatsappToMarkdown(content),
+      attachments: attachments,
+      private: undefined,
+    };
+  }
+
+  private getLocationMessage(
+    payload: WAMessage,
+    message: proto.Message | null,
+  ): ChatWootMessagePartial | null {
+    const hasLocation = !lodash.isEmpty(message?.locationMessage);
+    const hasLiveLocation = !lodash.isEmpty(message?.liveLocationMessage);
+    if (!hasLocation && !hasLiveLocation) {
+      return null;
+    }
+    const location = this.l.key(TKey.WA_TO_CW_MESSAGE_LOCATION).r({
+      payload,
+      message,
+    });
+    if (isEmptyString(location)) {
+      return null;
+    }
+    return {
+      content: location,
+      attachments: [],
+      private: undefined,
+    };
+  }
+
+  private getShareContactMessage(
+    _payload: WAMessage,
+    message: proto.Message | null,
+  ): ChatWootMessagePartial | null {
+    let vcards: string[] = [];
+
+    if (!lodash.isEmpty(message?.contactsArrayMessage?.contacts)) {
+      vcards = message!.contactsArrayMessage!.contacts.map((c) => c.vcard);
+    } else if (!lodash.isEmpty(message?.contactMessage?.vcard)) {
+      vcards = [message!.contactMessage!.vcard];
+    }
+    if (vcards.length === 0) {
+      return null;
+    }
+    const attachments: SendAttachment[] = vcards.map((v, i) => ({
+      content: Buffer.from(v, 'utf8').toString('base64'),
+      encoding: 'base64',
+      filename: `vcard-${i + 1}.vcf`,
+    }));
+    let contacts: SimpleVCardInfo[] = [];
+    try {
+      contacts = vcards.map(parseVCardV3);
+    } catch (err) {
+      this.logger.error(
+        `Error parsing some vcards: vcards=${vcards}, err=${err}`,
+      );
+    }
+    const msg = this.l.key(TKey.WA_TO_CW_MESSAGE_CONTACTS).r({ contacts });
+    if (contacts.length === 0 && attachments.length === 0) {
+      return null;
+    }
+
+    return {
+      content: msg,
+      attachments: attachments,
+      private: undefined,
+    };
+  }
+
+  private getUnsupportedMessage(): ChatWootMessagePartial {
+    const unsupported = this.l
+      .key(TKey.WA_TO_CW_MESSAGE_UNSUPPORTED)
+      .render({ details: JobLink(this.job) });
+    return {
+      content: unsupported,
+      attachments: [],
+      private: true,
+    };
+  }
+
+  private getProtoMessage(payload: WAMessage): proto.Message | null {
+    // GOWS
+    if (payload._data.Message) {
+      return payload._data.Message;
+    }
+    // NOWEB
+    if (payload._data.message) {
+      return payload._data.message;
+    }
+    // WEBJS - not available
+    return null;
   }
 
   getReplyToWhatsAppID(payload: WAMessage): string {
@@ -72,6 +207,9 @@ class MessageAnyHandler extends MessageBaseHandler<WAMessage> {
   }
 
   async getAttachments(payload: WAMessage): Promise<SendAttachment[]> {
+    //
+    // WAHA
+    //
     const hasMedia = payload.media?.url;
     if (!hasMedia) {
       return [];

src/apps/chatwoot/consumers/waha/message.edited.ts

@@ -3,11 +3,11 @@ import { JOB_CONCURRENCY } from '@waha/apps/app_sdk/constants';
 import { QueueName } from '@waha/apps/chatwoot/consumers/QueueName';
 import { EventData } from '@waha/apps/chatwoot/consumers/types';
 import {
+  ChatWootMessagePartial,
   ChatWootWAHABaseConsumer,
   IMessageInfo,
 } from '@waha/apps/chatwoot/consumers/waha/base';
 import { MessageBaseHandler } from '@waha/apps/chatwoot/consumers/waha/base';
-import { TKey } from '@waha/apps/chatwoot/locale';
 import { WhatsappToMarkdown } from '@waha/apps/chatwoot/text';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { RMutexService } from '@waha/modules/rmutex/rmutex.service';
@@ -21,6 +21,8 @@ import { PinoLogger } from 'nestjs-pino';
 
 import { SendAttachment } from '../../client/types';
 import { WAHASessionAPI } from '../../session/WAHASelf';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+import { WAMessage } from '@waha/structures/responses.dto';
 
 @Processor(QueueName.WAHA_MESSAGE_EDITED, { concurrency: JOB_CONCURRENCY })
 export class WAHAMessageEditedConsumer extends ChatWootWAHABaseConsumer {
@@ -44,6 +46,7 @@ export class WAHAMessageEditedConsumer extends ChatWootWAHABaseConsumer {
     const event: WAHAWebhookMessageEdited = job.data.event as any;
     const session = new WAHASessionAPI(event.session, container.WAHASelf());
     const handler = new MessageEditedHandler(
+      job,
       container.MessageMappingService(),
       container.ContactConversationService(),
       container.Logger(),
@@ -57,12 +60,19 @@ export class WAHAMessageEditedConsumer extends ChatWootWAHABaseConsumer {
 }
 
 class MessageEditedHandler extends MessageBaseHandler<WAMessageEditedBody> {
-  getContent(payload: WAMessageEditedBody): string {
+  protected async getMessage(
+    payload: WAMessageEditedBody,
+  ): Promise<ChatWootMessagePartial> {
     const body = payload.body;
     const formatted = WhatsappToMarkdown(body);
-    return this.l
+    const content = this.l
       .key(TKey.MESSAGE_EDITED_IN_WHATSAPP)
       .render({ text: formatted });
+    return {
+      content: content,
+      attachments: [],
+      private: undefined,
+    };
   }
 
   getReplyToWhatsAppID(payload: WAMessageEditedBody): string {

src/apps/chatwoot/consumers/waha/message.reaction.ts

@@ -4,11 +4,11 @@ import { SendAttachment } from '@waha/apps/chatwoot/client/types';
 import { QueueName } from '@waha/apps/chatwoot/consumers/QueueName';
 import { EventData } from '@waha/apps/chatwoot/consumers/types';
 import {
+  ChatWootMessagePartial,
   ChatWootWAHABaseConsumer,
   IMessageInfo,
 } from '@waha/apps/chatwoot/consumers/waha/base';
 import { MessageBaseHandler } from '@waha/apps/chatwoot/consumers/waha/base';
-import { TKey } from '@waha/apps/chatwoot/locale';
 import { WAHASessionAPI } from '@waha/apps/chatwoot/session/WAHASelf';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { parseMessageIdSerialized } from '@waha/core/utils/ids';
@@ -18,6 +18,7 @@ import { WAMessageReaction, WAReaction } from '@waha/structures/responses.dto';
 import { WAHAWebhookMessageReaction } from '@waha/structures/webhooks.dto';
 import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
 
 @Processor(QueueName.WAHA_MESSAGE_REACTION, { concurrency: JOB_CONCURRENCY })
 export class WAHAMessageReactionConsumer extends ChatWootWAHABaseConsumer {
@@ -41,6 +42,7 @@ export class WAHAMessageReactionConsumer extends ChatWootWAHABaseConsumer {
     const event: WAHAWebhookMessageReaction = job.data.event as any;
     const session = new WAHASessionAPI(event.session, container.WAHASelf());
     const handler = new MessageReactionHandler(
+      job,
       container.MessageMappingService(),
       container.ContactConversationService(),
       container.Logger(),
@@ -54,15 +56,24 @@ export class WAHAMessageReactionConsumer extends ChatWootWAHABaseConsumer {
 }
 
 export class MessageReactionHandler extends MessageBaseHandler<WAMessageReaction> {
-  getContent(payload: WAMessageReaction) {
+  protected async getMessage(
+    payload: WAMessageReaction,
+  ): Promise<ChatWootMessagePartial> {
     const reaction = payload.reaction as WAReaction;
     const emoji = reaction.text;
-    if (!emoji) {
-      return this.l.key(TKey.WHATSAPP_REACTION_REMOVED).render();
+    let content: string;
+    if (emoji) {
+      content = this.l.key(TKey.WHATSAPP_REACTION_ADDED).render({
+        emoji: emoji,
+      });
+    } else {
+      content = this.l.key(TKey.WHATSAPP_REACTION_REMOVED).render();
     }
-    return this.l.key(TKey.WHATSAPP_REACTION_ADDED).render({
-      emoji: emoji,
-    });
+    return {
+      content: content,
+      attachments: [],
+      private: undefined,
+    };
   }
 
   getReplyToWhatsAppID(payload: WAMessageReaction) {

src/apps/chatwoot/consumers/waha/message.revoked.ts

@@ -10,18 +10,19 @@ import {
   ChatWootWAHABaseConsumer,
   IMessageInfo,
 } from '@waha/apps/chatwoot/consumers/waha/base';
-import { Locale, TKey } from '@waha/apps/chatwoot/locale';
+import { Locale } from '@waha/apps/chatwoot/i18n/locale';
 import {
   ChatwootMessage,
   MessageMappingService,
 } from '@waha/apps/chatwoot/storage';
 import { SessionManager } from '@waha/core/abc/manager.abc';
-import { toCusFormat } from '@waha/core/engines/noweb/session.noweb.core';
 import { RMutexService } from '@waha/modules/rmutex/rmutex.service';
 import { WAHAEvents } from '@waha/structures/enums.dto';
 import { WAHAWebhookMessageRevoked } from '@waha/structures/webhooks.dto';
 import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+import { toCusFormat } from '@waha/core/utils/jids';
 
 @Processor(QueueName.WAHA_MESSAGE_REVOKED, { concurrency: JOB_CONCURRENCY })
 export class WAHAMessageRevokedConsumer extends ChatWootWAHABaseConsumer {

src/apps/chatwoot/consumers/waha/session.status.ts

@@ -10,7 +10,7 @@ import {
   ChatWootWAHABaseConsumer,
   IMessageInfo,
 } from '@waha/apps/chatwoot/consumers/waha/base';
-import { Locale, TKey } from '@waha/apps/chatwoot/locale';
+import { Locale } from '@waha/apps/chatwoot/i18n/locale';
 import { WAHASelf } from '@waha/apps/chatwoot/session/WAHASelf';
 import { SessionStatusEmoji } from '@waha/apps/chatwoot/SessionStatusEmoji';
 import { SessionManager } from '@waha/core/abc/manager.abc';
@@ -19,6 +19,8 @@ import { WAHAEvents, WAHASessionStatus } from '@waha/structures/enums.dto';
 import { WAHAWebhookSessionStatus } from '@waha/structures/webhooks.dto';
 import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+import { waitUntil } from '@waha/utils/promiseTimeout';
 
 @Processor(QueueName.WAHA_SESSION_STATUS, { concurrency: JOB_CONCURRENCY })
 export class WAHASessionStatusConsumer extends ChatWootWAHABaseConsumer {
@@ -48,6 +50,9 @@ export class WAHASessionStatusConsumer extends ChatWootWAHABaseConsumer {
   }
 }
 
+const RECOVER_TIME_MS = 10_000;
+const CHECK_STATUS_INTERVAL_MS = 2_000;
+
 export class SessionStatusHandler {
   constructor(
     private repo: ContactConversationService,
@@ -56,28 +61,61 @@ export class SessionStatusHandler {
   ) {}
 
   async handle(data: WAHAWebhookSessionStatus) {
-    const conversation = await this.repo.InboxNotifications();
-    // Report session status
-    const emoji = SessionStatusEmoji(data.payload.status);
-    const activity = this.l.key(TKey.APP_SESSION_STATUS_CHANGE).r({
-      emoji: emoji,
-      session: data.session,
-      status: data.payload.status,
-    });
-    await conversation.activity(activity);
-
     const payload = data.payload;
     let text = '';
+    const current = payload.statuses?.at(-1);
+    const previous = payload.statuses?.at(-2);
+    const older = payload.statuses?.at(-3);
     switch (payload.status) {
       case WAHASessionStatus.STARTING:
+        // WORKING => STARTING [=> WORKING]
+        if (previous?.status == WAHASessionStatus.WORKING) {
+          // if previous is WORKING - wait, give time to recover
+          const recovered = await waitUntil(
+            async () => {
+              const response = await this.waha.get(data.session);
+              return response.status == WAHASessionStatus.WORKING;
+            },
+            CHECK_STATUS_INTERVAL_MS,
+            RECOVER_TIME_MS,
+          );
+          if (recovered) {
+            // Current status is WORKING, no needs for an alert
+            return;
+          }
+        }
         break;
       case WAHASessionStatus.WORKING:
+        // WORKING => STARTING => WORKING
+        if (
+          previous?.status == WAHASessionStatus.STARTING &&
+          older?.status == WAHASessionStatus.WORKING
+        ) {
+          if (current?.timestamp - previous?.timestamp < RECOVER_TIME_MS) {
+            // Session got recovered fast, no needs to notify about that
+            return;
+          }
+        }
         text = this.l.key(TKey.APP_SESSION_STATUS_WORKING).r({
           name: data.me?.pushName || 'Unknown',
           id: data.me?.id || 'No phone number',
         });
         break;
       case WAHASessionStatus.STOPPED:
+        try {
+          // Check the session is yet in STOPPED status.
+          // In case of server restarts,
+          //  the consumer can process STOPPED after STARTING/WORKING
+          const response = await this.waha.get(data.session);
+          if (response.status != WAHASessionStatus.STOPPED) {
+            return;
+          }
+        } catch (_) {}
+        text = this.l.key(TKey.APP_SESSION_STATUS_ERROR).r();
+        text += '\n\n';
+        text += this.l.key(TKey.APP_HELP_REMINDER).r();
+        text += '\n\n';
+        break;
       case WAHASessionStatus.FAILED:
         text = this.l.key(TKey.APP_SESSION_STATUS_ERROR).r();
         text += '\n\n';
@@ -87,6 +125,18 @@ export class SessionStatusHandler {
       case WAHASessionStatus.SCAN_QR_CODE:
         text = this.l.key(TKey.APP_SESSION_SCAN_QR_CODE).r();
     }
+    //
+    // Report Status Change if required
+    //
+    const conversation = await this.repo.InboxNotifications();
+    const emoji = SessionStatusEmoji(data.payload.status);
+    const activity = this.l.key(TKey.APP_SESSION_STATUS_CHANGE).r({
+      emoji: emoji,
+      session: data.session,
+      status: data.payload.status,
+    });
+    await conversation.activity(activity);
+
     if (text) {
       const message: conversation_message_create = {
         content: text,

src/apps/chatwoot/contacts/InboxContactInfo.ts

@@ -1,7 +1,8 @@
 import { public_contact_create_update_payload } from '@figuro/chatwoot-sdk';
 import { ContactInfo } from '@waha/apps/chatwoot/client/ContactConversationService';
 import { AttributeKey, INBOX_CONTACT_CHAT_ID } from '@waha/apps/chatwoot/const';
-import { Locale, TKey } from '@waha/apps/chatwoot/locale';
+import { Locale } from '@waha/apps/chatwoot/i18n/locale';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
 
 /**
  * Inbox Notifications Contact

src/apps/chatwoot/contacts/WhatsAppContactInfo.ts

@@ -1,16 +1,21 @@
-import {
-  isJidGroup,
-  isJidNewsletter,
-  isJidStatusBroadcast,
-} from '@adiwajshing/baileys';
-import { isLidUser } from '@adiwajshing/baileys/lib/WABinary/jid-utils';
 import { public_contact_create_update_payload as Contact } from '@figuro/chatwoot-sdk';
 import { ContactInfo } from '@waha/apps/chatwoot/client/ContactConversationService';
 import { AttributeKey } from '@waha/apps/chatwoot/const';
-import { Locale, TKey } from '@waha/apps/chatwoot/locale';
+import { Locale } from '@waha/apps/chatwoot/i18n/locale';
 import { WAHASessionAPI } from '@waha/apps/chatwoot/session/WAHASelf';
 import { Channel } from '@waha/structures/channels.dto';
 import { CacheAsync } from '@waha/utils/Cache';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+import {
+  isJidBroadcast,
+  isJidGroup,
+  isJidNewsletter,
+  isJidStatusBroadcast,
+  isLidUser,
+  isPnUser,
+} from '@waha/core/utils/jids';
+import { UnknownJIDFormat } from '@waha/apps/chatwoot/errors';
+import { E164Parser } from '@waha/core/utils/PhoneJidNormalizer';
 
 /**
  * Base WhatsApp contact info class
@@ -64,8 +69,7 @@ class JidContactInfo extends ChatContactInfo {
     const contact: any = await this.session.getContact(this.chatId);
     const name =
       contact?.name || contact?.pushName || contact?.pushname || this.chatId;
-    const phoneNumber = this.chatId.split('@')[0];
-    const phoneNumberE164 = '+' + phoneNumber;
+    const phoneNumberE164 = E164Parser.fromJid(this.chatId);
 
     const result: Contact = {
       name: name,
@@ -147,6 +151,7 @@ class GroupContactInfo extends ChatContactInfo {
     const group: any = await this.session?.getGroup(this.chatId);
     if (group) {
       name = group.subject || group.name || group.topic || name;
+      name = group.Name || name;
       const suffix = this.locale
         .key(TKey.WHATSAPP_CONTACT_GROUP_SUFFIX)
         .render();
@@ -220,6 +225,31 @@ class StatusContactInfo extends ChatContactInfo {
   }
 }
 
+class BroadcastContactInfo extends ChatContactInfo {
+  async Attributes() {
+    return {
+      [AttributeKey.WA_CHAT_ID]: this.chatId,
+    };
+  }
+
+  @CacheAsync()
+  async AvatarUrl(): Promise<string | null> {
+    return null;
+  }
+
+  async PublicContactCreate(): Promise<Contact> {
+    const name = this.locale
+      .key(TKey.WHATSAPP_CONTACT_BROADCAST_SUFFIX)
+      .render();
+
+    return {
+      identifier: this.chatId,
+      name: `${name} (${this.chatId})`,
+      custom_attributes: await this.Attributes(),
+    };
+  }
+}
+
 /**
  * Factory function to get the appropriate ContactInfo implementation
  * based on the chat ID type
@@ -235,8 +265,13 @@ export function WhatsAppContactInfo(
     return new ChannelContactInfo(session, chatId, locale);
   } else if (isJidStatusBroadcast(chatId)) {
     return new StatusContactInfo(session, chatId, locale);
+  } else if (isJidBroadcast(chatId)) {
+    return new BroadcastContactInfo(session, chatId, locale);
   } else if (isLidUser(chatId)) {
     return new LidContactInfo(session, chatId, locale);
+  } else if (isPnUser(chatId)) {
+    return new JidContactInfo(session, chatId, locale);
+  } else {
+    throw new UnknownJIDFormat(chatId);
   }
-  return new JidContactInfo(session, chatId, locale);
 }

src/apps/chatwoot/di/DIContainer.ts

@@ -1,14 +1,20 @@
 import ChatwootClient from '@figuro/chatwoot-sdk';
+import * as lodash from 'lodash';
 import { AxiosLogging } from '@waha/apps/app_sdk/AxiosLogging';
 import { ILogger } from '@waha/apps/app_sdk/ILogger';
-import { ContactAPI } from '@waha/apps/chatwoot/client/ContactAPI';
+import { ContactService } from '@waha/apps/chatwoot/client/ContactService';
 import { ContactConversationService } from '@waha/apps/chatwoot/client/ContactConversationService';
-import { ConversationAPI } from '@waha/apps/chatwoot/client/ConversationAPI';
-import { CustomAttributesAPI } from '@waha/apps/chatwoot/client/CustomAttributesAPI';
+import { ConversationService } from '@waha/apps/chatwoot/client/ConversationService';
+import { CustomAttributesService } from '@waha/apps/chatwoot/client/CustomAttributesService';
 import { ChatWootInboxAPI } from '@waha/apps/chatwoot/client/interfaces';
-import { ChatWootAppConfig } from '@waha/apps/chatwoot/dto/config.dto';
+import {
+  ChatWootAppConfig,
+  ChatWootConfig,
+  DEFAULT_LOCALE,
+  LinkPreview,
+} from '@waha/apps/chatwoot/dto/config.dto';
 import { ChatWootErrorReporter } from '@waha/apps/chatwoot/error/ChatWootErrorReporter';
-import { Locale } from '@waha/apps/chatwoot/locale';
+import { Locale } from '@waha/apps/chatwoot/i18n/locale';
 import { WAHASelf } from '@waha/apps/chatwoot/session/WAHASelf';
 import {
   ChatwootMessageRepository,
@@ -18,21 +24,18 @@ import {
 } from '@waha/apps/chatwoot/storage';
 import { Job } from 'bullmq';
 import { Knex } from 'knex';
+import { i18n } from '@waha/apps/chatwoot/i18n';
+import { CacheSync } from '@waha/utils/Cache';
+import {
+  ConversationSelector,
+  ConversationSort,
+} from '@waha/apps/chatwoot/services/ConversationSelector';
 
 /**
  * Dependency Injection Container for ChatWoot
  * Manages the creation and caching of various clients and repositories
  */
 export class DIContainer {
-  private accountAPI: ChatwootClient;
-  private inboxAPI: ChatWootInboxAPI;
-  private contactAPI: ContactAPI;
-  private conversationAPI: ConversationAPI;
-  private contactConversationService: ContactConversationService;
-  private locale: Locale;
-  private messageMappingService: MessageMappingService;
-  private wahaSelf: WAHASelf;
-
   /**
    * Creates a new DIContainer with the given configuration
    */
@@ -61,121 +64,124 @@ export class DIContainer {
     return this.knex;
   }
 
+  @CacheSync()
   public Locale(): Locale {
-    if (!this.locale) {
-      this.locale = new Locale(this.config.locale);
-    }
-    return this.locale;
+    let locale = i18n.locale(this.config.locale || DEFAULT_LOCALE);
+    locale = locale.override(this.ChatWootConfig().templates);
+    return locale;
   }
 
   /**
    * Gets the AccountAPI client
    * @returns ChatwootClient instance
    */
+  @CacheSync()
   public AccountAPI(): ChatwootClient {
-    if (!this.accountAPI) {
-      this.accountAPI = new ChatwootClient({
-        config: {
-          basePath: this.config.url,
-          with_credentials: true,
-          credentials: 'include',
-          token: this.config.accountToken,
-        },
-      });
-    }
-    return this.accountAPI;
+    return new ChatwootClient({
+      config: {
+        basePath: this.config.url,
+        with_credentials: true,
+        credentials: 'include',
+        token: this.config.accountToken,
+      },
+    });
   }
 
   /**
    * Gets the InboxAPI client
    * @returns ChatWootInboxAPI instance
    */
+  @CacheSync()
   public InboxAPI(): ChatWootInboxAPI {
-    if (!this.inboxAPI) {
-      const chatwootClientAPI = new ChatwootClient({
-        config: {
-          basePath: this.config.url,
-          with_credentials: true,
-          credentials: 'include',
-          token: this.config.inboxIdentifier,
-        },
-      });
-      this.inboxAPI = chatwootClientAPI.client as ChatWootInboxAPI;
-    }
-    return this.inboxAPI;
+    const chatwootClientAPI = new ChatwootClient({
+      config: {
+        basePath: this.config.url,
+        with_credentials: true,
+        credentials: 'include',
+        token: this.config.inboxIdentifier,
+      },
+    });
+    return chatwootClientAPI.client as ChatWootInboxAPI;
   }
 
   /**
-   * Gets the ContactAPI
-   * @returns ContactAPI instance
+   * Gets the ContactService
+   * @returns ContactService instance
    */
-  private ContactAPI(): ContactAPI {
-    if (!this.contactAPI) {
-      this.contactAPI = new ContactAPI(
-        this.config,
-        this.AccountAPI(),
-        this.InboxAPI(),
-        this.logger,
-      );
-    }
-    return this.contactAPI;
+  @CacheSync()
+  private ContactService(): ContactService {
+    return new ContactService(
+      this.config,
+      this.AccountAPI(),
+      this.InboxAPI(),
+      this.logger,
+    );
+  }
+
+  @CacheSync()
+  public ConversationSelector() {
+    const config = this.ChatWootConfig();
+    return new ConversationSelector({
+      sort: config.conversations.sort,
+      status: config.conversations.status,
+      inboxId: this.config.inboxId,
+    });
   }
 
   /**
-   * Gets the ConversationAPI
-   * @returns ConversationAPI instance
+   * Gets the ConversationService
+   * @returns ConversationService instance
    */
-  private ConversationAPI(): ConversationAPI {
-    if (!this.conversationAPI) {
-      this.conversationAPI = new ConversationAPI(
-        this.config,
-        this.InboxAPI(),
-        this.logger,
-      );
-    }
-    return this.conversationAPI;
+  @CacheSync()
+  private ConversationService(): ConversationService {
+    return new ConversationService(
+      this.config,
+      this.AccountAPI(),
+      this.InboxAPI(),
+      this.ConversationSelector(),
+      this.logger,
+    );
   }
 
   /**
    * Gets the ContactConversationService
    * @returns ContactConversationService instance
    */
+  @CacheSync()
   public ContactConversationService(): ContactConversationService {
-    if (!this.contactConversationService) {
-      this.contactConversationService = new ContactConversationService(
-        this.config,
-        this.ContactAPI(),
-        this.ConversationAPI(),
-        this.AccountAPI(),
-        this.logger,
-        this.Locale(),
-      );
-    }
-    return this.contactConversationService;
+    return new ContactConversationService(
+      this.config,
+      this.ContactService(),
+      this.ConversationService(),
+      this.AccountAPI(),
+      this.logger,
+      this.Locale(),
+    );
   }
 
+  @CacheSync()
   private ChatwootMessageRepository(): ChatwootMessageRepository {
     return new ChatwootMessageRepository(this.Knex(), this.AppPk());
   }
 
+  @CacheSync()
   private WhatsAppMessageRepository(): WhatsAppMessageRepository {
     return new WhatsAppMessageRepository(this.Knex(), this.AppPk());
   }
 
+  @CacheSync()
   private MessageMappingRepository(): MessageMappingRepository {
     return new MessageMappingRepository(this.Knex(), this.AppPk());
   }
 
+  @CacheSync()
   public MessageMappingService(): MessageMappingService {
-    if (!this.messageMappingService) {
-      this.messageMappingService = new MessageMappingService(
-        this.Knex(),
-        this.WhatsAppMessageRepository(),
-        this.ChatwootMessageRepository(),
-        this.MessageMappingRepository(),
-      );
-    }
-    return this.messageMappingService;
+    return new MessageMappingService(
+      this.Knex(),
+      this.WhatsAppMessageRepository(),
+      this.ChatwootMessageRepository(),
+      this.MessageMappingRepository(),
+    );
   }
 
   public ChatWootErrorReporter(job: Job): ChatWootErrorReporter {
@@ -186,16 +192,32 @@ export class DIContainer {
    * Gets the WAHASelf instance
    * @returns WAHASelf instance
    */
+  @CacheSync()
   public WAHASelf(): WAHASelf {
-    if (!this.wahaSelf) {
-      this.wahaSelf = new WAHASelf();
-      const logging = new AxiosLogging(this.Logger());
-      logging.applyTo(this.wahaSelf.client);
-    }
-    return this.wahaSelf;
+    const self = new WAHASelf();
+    const logging = new AxiosLogging(this.Logger());
+    logging.applyTo(self.client);
+    return self;
   }
 
-  public CustomAttributesAPI() {
-    return new CustomAttributesAPI(this.config, this.AccountAPI());
+  @CacheSync()
+  public CustomAttributesService() {
+    return new CustomAttributesService(this.config, this.AccountAPI());
+  }
+
+  @CacheSync()
+  public ChatWootConfig(): ChatWootConfig {
+    const defaults: ChatWootConfig = {
+      templates: {},
+      linkPreview: LinkPreview.OFF,
+      commands: {
+        server: true,
+      },
+      conversations: {
+        sort: ConversationSort.created_newest,
+        status: null,
+      },
+    };
+    return lodash.defaults({}, this.config, defaults);
   }
 }

src/apps/chatwoot/dto/config.dto.ts

@@ -1,6 +1,48 @@
 import { ChatWootAPIConfig } from '@waha/apps/chatwoot/client/interfaces';
-import { DEFAULT_LOCALE, LOCALES } from '@waha/apps/chatwoot/locale';
-import { IsIn, IsNumber, IsString } from 'class-validator';
+import {
+  IsBoolean,
+  IsEnum,
+  IsNumber,
+  IsOptional,
+  IsString,
+  ValidateNested,
+} from 'class-validator';
+import { Type } from 'class-transformer';
+import { IsDynamicObject } from '@waha/nestjs/validation/IsDynamicObject';
+import {
+  ConversationSelectorConfig,
+  ConversationSort,
+} from '@waha/apps/chatwoot/services/ConversationSelector';
+import { ConversationStatus } from '@waha/apps/chatwoot/client/types';
+
+export const DEFAULT_LOCALE = 'en-US';
+
+export class ChatWootCommandsConfig {
+  @IsBoolean()
+  server: boolean = true;
+}
+
+export enum LinkPreview {
+  OFF = 'OFF',
+  LQ = 'LG',
+  HQ = 'HG',
+}
+
+export class ChatWootConversationsConfig {
+  @IsEnum(ConversationSort)
+  sort: ConversationSort;
+
+  @IsOptional()
+  @IsEnum(ConversationStatus, { each: true })
+  status: Array<ConversationStatus> | null;
+}
+
+export interface ChatWootConfig {
+  templates: Record<string, string>;
+  linkPreview: LinkPreview;
+  commands: ChatWootCommandsConfig;
+  conversations: ChatWootConversationsConfig;
+}
 
 export class ChatWootAppConfig implements ChatWootAPIConfig {
   @IsString()
@@ -18,7 +60,24 @@ export class ChatWootAppConfig implements ChatWootAPIConfig {
   @IsString()
   inboxIdentifier: string;
 
+  @IsEnum(LinkPreview)
+  @IsOptional()
+  linkPreview?: LinkPreview = LinkPreview.OFF;
+
   @IsString()
-  @IsIn(LOCALES)
   locale: string = DEFAULT_LOCALE;
+
+  @IsOptional()
+  @IsDynamicObject()
+  templates?: Record<string, string>;
+
+  @IsOptional()
+  @ValidateNested()
+  @Type(() => ChatWootCommandsConfig)
+  commands?: ChatWootCommandsConfig;
+
+  @IsOptional()
+  @ValidateNested()
+  @Type(() => ChatWootConversationsConfig)
+  conversations?: ChatWootConversationsConfig;
 }

src/apps/chatwoot/error/ChatWootErrorReporter.ts

@@ -1,14 +1,20 @@
 import type { conversation_message_create } from '@figuro/chatwoot-sdk/dist/models/conversation_message_create';
 import { ILogger } from '@waha/apps/app_sdk/ILogger';
-import { NextAttemptDelayInWholeSeconds } from '@waha/apps/app_sdk/JobUtils';
+import {
+  JobLink,
+  NextAttemptDelayInWholeSeconds,
+} from '@waha/apps/app_sdk/JobUtils';
 import { Conversation } from '@waha/apps/chatwoot/client/Conversation';
 import { MessageType } from '@waha/apps/chatwoot/client/types';
 import { ErrorRenderer } from '@waha/apps/chatwoot/error/ErrorRenderer';
-import { Locale, TKey } from '@waha/apps/chatwoot/locale';
+import { Locale } from '@waha/apps/chatwoot/i18n/locale';
 import { Job } from 'bullmq';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+
+const renderer: ErrorRenderer = new ErrorRenderer();
 
 export class ChatWootErrorReporter {
-  private errorRenderer: ErrorRenderer = new ErrorRenderer();
+  private errorRenderer: ErrorRenderer = renderer;
 
   constructor(
     private logger: ILogger,
@@ -23,12 +29,15 @@ export class ChatWootErrorReporter {
     error: any,
     replyTo?: number,
   ) {
-    const errorText = this.errorRenderer.renderError(error);
+    const errorText = this.errorRenderer.text(error);
     this.logger.error(errorText);
-    const errorUrl = `http://localhost:3000/jobs/queue/${encodeURIComponent(
-      this.job.queueName,
-    )}/${this.job.id}`;
-    const template = this.l.key(TKey.JOB_ERROR_REPORT);
+    try {
+      const data = this.errorRenderer.data(error);
+      this.logger.error(JSON.stringify(data, null, 2));
+    } catch (err) {
+      this.logger.error(`Error occurred while login details for error: ${err}`);
+    }
+    const template = this.l.key(TKey.JOB_REPORT_ERROR);
     const nextDelay = NextAttemptDelayInWholeSeconds(this.job);
     const attempts = {
       current: this.job.attemptsMade + 1,
@@ -38,10 +47,7 @@ export class ChatWootErrorReporter {
     const content = template.render({
       header: header,
       error: nextDelay != null ? null : errorText,
-      details: {
-        text: `${this.job.queueName} => ${this.job.id}`,
-        url: errorUrl,
-      },
+      details: JobLink(this.job),
       attempts: attempts,
     });
     const request: conversation_message_create = {
@@ -71,20 +77,14 @@ export class ChatWootErrorReporter {
     type: MessageType,
     replyTo?: number,
   ): Promise<void> {
-    const jobUrl = `http://localhost:3000/jobs/queue/${encodeURIComponent(
-      this.job.queueName,
-    )}/${this.job.id}`;
-    const template = this.l.key(TKey.JOB_SUCCEEDED_REPORT);
+    const template = this.l.key(TKey.JOB_REPORT_SUCCEEDED);
     const attempts = {
       current: this.job.attemptsMade + 1,
       max: this.job.opts?.attempts || 1,
     };
 
     const content = template.render({
-      details: {
-        text: `${this.job.queueName} => ${this.job.id}`,
-        url: jobUrl,
-      },
+      details: JobLink(this.job),
       attempts: attempts,
     });
 

src/apps/chatwoot/error/ErrorRenderer.ts

@@ -1,45 +1,28 @@
-import { ApiError } from '@figuro/chatwoot-sdk/dist/core/ApiError';
-import { AxiosError } from 'axios';
+import { ApiError as ChatWootAPIError } from '@figuro/chatwoot-sdk/dist/core/ApiError';
+import type { AxiosError } from 'axios';
 
-/**
- * Class responsible for rendering error information based on error type
- */
-export class ErrorRenderer {
+interface IErrorRender<T> {
   /**
-   * Renders error information based on error type
-   * @param error The error to render
-   * @returns Formatted error text
+   * Get an error text to show to the user
    */
-  public renderError(error: any): string {
-    // Handle Axios errors
-    if (error.isAxiosError) {
-      return this.renderAxiosError(error as AxiosError);
-    }
-
-    // Handle Chatwoot SDK ApiError
-    if (error instanceof ApiError) {
-      return this.renderApiError(error);
-    }
-
-    // For all other errors
-    return this.renderGenericError(error);
-  }
+  text(error: T): string;
 
   /**
-   * Renders Axios error information
-   * @param error The Axios error to render
-   * @returns Formatted error text
+   * Structured error data for logging/inspection
    */
-  private renderAxiosError(error: AxiosError): string {
-    let errorText = `Axios Error: ${error.message}`;
+  data(error: T): Record<string, any>;
+}
+
+class AxiosErrorRenderer implements IErrorRender<AxiosError> {
+  text(error: AxiosError): string {
+    let errorText = `API Error: ${error.message}`;
     if (!error.response?.data) {
       return errorText;
     }
 
-    // Add response data if it exists and is JSON
     try {
       const data = error.response.data as any;
-      let json: undefined;
+      let json: any;
       if (Buffer.isBuffer(data)) {
         json = JSON.parse(data.toString());
       } else if (typeof data === 'object') {
@@ -55,16 +38,35 @@ export class ErrorRenderer {
     return errorText;
   }
 
-  /**
-   * Renders Chatwoot SDK ApiError information
-   * @param error The ApiError to render
-   * @returns Formatted error text
-   */
-  private renderApiError(error: ApiError): string {
-    let errorText = `API Error: ${error.message}`;
+  data(error: AxiosError): Record<string, any> {
+    const { config, response, request } = error as any;
+
+    return {
+      class: 'APIError',
+      request: {
+        method: request?.method || config?.method,
+        url: request?.path || config?.url,
+        params: config?.params,
+        body: request?.body || config?.data,
+      },
+      response: {
+        status: response?.status,
+        statusText: response?.statusText,
+        headers: response?.headers,
+        body: response?.data,
+      },
+      message: error.message,
+      code: (error as any)?.code,
+      stack: error.stack,
+    };
+  }
+}
+
+class ChatWootAPIErrorRenderer implements IErrorRender<ChatWootAPIError> {
+  text(error: ChatWootAPIError): string {
+    let errorText = `ChatWoot API Error: ${error.message}`;
     errorText += `\nStatus: ${error.status}`;
 
-    // Add body if it exists
     if (error.body) {
       try {
         const body =
@@ -78,12 +80,75 @@ export class ErrorRenderer {
     return errorText;
   }
 
+  data(error: ChatWootAPIError): Record<string, any> {
+    return {
+      class: 'ChatWootAPIError',
+      request: {
+        method: error.request?.method,
+        url: error.request?.url,
+        query: error.request?.query,
+        path: error.request?.path,
+        body: error.request?.body,
+      },
+      response: {
+        status: error.status,
+        statusText: error.statusText,
+        body: error.body,
+      },
+      message: error.message,
+      stack: error.stack,
+    };
+  }
+}
+
+class GenericErrorRenderer implements IErrorRender<any> {
+  text(error: any): string {
+    return error?.toString?.() ?? String(error);
+  }
+
+  data(error: any): Record<string, any> {
+    return {
+      class: error?.name ?? error?.constructor?.name ?? typeof error,
+      message: error?.message ?? String(error),
+      stack: error.stack,
+    };
+  }
+}
+
+/**
+ * Class responsible for rendering error information based on error type
+ */
+export class ErrorRenderer implements IErrorRender<any> {
+  private readonly axiosRenderer = new AxiosErrorRenderer();
+  private readonly chatwootRenderer = new ChatWootAPIErrorRenderer();
+  private readonly genericRenderer = new GenericErrorRenderer();
+
   /**
-   * Renders generic error information
+   * Renders error information based on error type
    * @param error The error to render
    * @returns Formatted error text
    */
-  private renderGenericError(error: any): string {
-    return error.toString();
+  public text(error: any): string {
+    if (error?.isAxiosError) {
+      return this.axiosRenderer.text(error as AxiosError);
+    }
+
+    if (error instanceof ChatWootAPIError) {
+      return this.chatwootRenderer.text(error);
+    }
+
+    return this.genericRenderer.text(error);
+  }
+
+  public data(error: any): Record<string, any> {
+    if (error?.isAxiosError) {
+      return this.axiosRenderer.data(error as AxiosError);
+    }
+
+    if (error instanceof ChatWootAPIError) {
+      return this.chatwootRenderer.data(error);
+    }
+
+    return this.genericRenderer.data(error);
   }
 }

src/apps/chatwoot/errors.ts

@@ -9,3 +9,9 @@ export class PhoneNumberNotFoundInWhatsAppError extends Error {
     super(`Phone number not found in WhatsApp: ${phone}`);
   }
 }
+
+export class UnknownJIDFormat extends Error {
+  constructor(public jid: string) {
+    super(`WhatsApp Chat ID is not recognized: ${jid}`);
+  }
+}

src/apps/chatwoot/i18n/i18n.ts

@@ -0,0 +1,43 @@
+import { Locale } from '@waha/apps/chatwoot/i18n/locale';
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+
+export class I18N {
+  private readonly locales: Record<string, Locale>;
+
+  constructor() {
+    this.locales = {};
+  }
+
+  available(): Array<{ name: string; locale: string }> {
+    const result = [];
+    for (const [key, template] of Object.entries(this.locales)) {
+      result.push({ locale: key, name: template.key(TKey.LOCALE_NAME).r() });
+    }
+    return result;
+  }
+
+  load(locales: Record<string, Record<string, string>>) {
+    for (const [locale, strings] of Object.entries(locales)) {
+      this.add(locale, strings);
+    }
+  }
+
+  add(locale: string, strings: Record<string, string>) {
+    if (!this.locales[locale]) {
+      this.locales[locale] = new Locale(strings);
+    } else {
+      this.locales[locale] = this.locales[locale].override(strings);
+    }
+  }
+
+  locale(locale: string) {
+    if (!this.has(locale)) {
+      throw new Error(`Locale ${locale} not found`);
+    }
+    return this.locales[locale];
+  }
+
+  has(locale: string) {
+    return !!this.locales[locale];
+  }
+}

src/apps/chatwoot/i18n/index.ts

@@ -0,0 +1,19 @@
+import * as path from 'path';
+import { YamlLocaleLoader } from '@waha/apps/chatwoot/i18n/loader';
+import { I18N } from '@waha/apps/chatwoot/i18n/i18n';
+
+const i18n = new I18N();
+const localesDir = path.join(__dirname, 'locales');
+// Load both .yml and .yaml files from locales directory (non-recursive)
+i18n.load(new YamlLocaleLoader(localesDir, 'yml').load());
+i18n.load(new YamlLocaleLoader(localesDir, 'yaml').load());
+
+// Resolve env var (supports '.' and '~'); fallback to default
+const additional = process.env.WAHA_APPS_CHATWOOT_LANGUAGES_FOLDER?.trim();
+if (additional) {
+  const resolved = path.resolve(additional);
+  i18n.load(new YamlLocaleLoader(resolved, 'yml').load());
+  i18n.load(new YamlLocaleLoader(resolved, 'yaml').load());
+}
+
+export { i18n };

src/apps/chatwoot/i18n/loader.ts

@@ -0,0 +1,33 @@
+import * as fs from 'fs-extra';
+import * as path from 'path';
+import * as yaml from 'yaml';
+
+export class YamlLocaleLoader {
+  constructor(
+    private readonly dir: string,
+    private readonly ext: string,
+  ) {}
+
+  load(): Record<string, Record<string, string>> {
+    const result: Record<string, Record<string, string>> = {};
+
+    const files = fs.readdirSync(this.dir, { withFileTypes: true });
+    for (const entry of files) {
+      if (!entry.isFile()) continue;
+
+      const filename = entry.name;
+      if (!filename.endsWith(`.${this.ext}`)) continue;
+
+      const locale = path.basename(filename, `.${this.ext}`);
+      const filePath = path.join(this.dir, filename);
+      const content = fs.readFileSync(filePath, 'utf-8');
+
+      const parsed = yaml.parse(content) as Record<string, string> | undefined;
+      if (parsed && typeof parsed === 'object') {
+        result[locale] = parsed as Record<string, string>;
+      }
+    }
+
+    return result;
+  }
+}

src/apps/chatwoot/i18n/locale.ts

@@ -0,0 +1,30 @@
+import * as Mustache from 'mustache';
+import { TemplatePayloads, TKey } from '@waha/apps/chatwoot/i18n/templates';
+
+export class Locale {
+  constructor(private readonly strings: Record<string, string>) {}
+
+  key<K extends TKey>(key: K): Template<K> {
+    return new Template(this.strings[key] || key);
+  }
+
+  /**
+   * Overrides the existing strings with the provided strings for the locale.
+   * Merges the new strings with the current strings.
+   */
+  override(strings: Record<string, string>): Locale {
+    return new Locale({ ...this.strings, ...strings });
+  }
+}
+
+export class Template<K extends TKey> {
+  constructor(private readonly template: string) {}
+
+  render(data: TemplatePayloads[K]): string {
+    return Mustache.render(this.template, data);
+  }
+
+  r(data: TemplatePayloads[K]): string {
+    return this.render(data);
+  }
+}

src/apps/chatwoot/i18n/locales/ar-AE.yaml

@@ -1,8 +1,9 @@
 # Arabic translations for ChatWoot integration
-LOCALE_NAME: '🇦🇪 العربية (Arabic)'
-APP_INBOX_CONTACT_NAME: 'تكامل واتساب (WAHA)'
+locale.name: '🇦🇪 العربية (Arabic)'
+app.inbox.contact.name: 'تكامل واتساب (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 إعادة المحاولة في {{attempts.nextDelay}} ثانية...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **نجاح**
   المحاولة: {{{attempts.current}}} / {{{attempts.max}}}
   التفاصيل: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: تعذر إرسال رسالة على واتساب.
-WHATSAPP_ERROR_RECEIVING_MESSAGE: تعذر استلام رسالة من واتساب
-WHATSAPP_ERROR_REMOVING_MESSAGE: تعذر إزالة رسالة من واتساب
-APP_SCHEDULED_JOB_ERROR: فشل تنفيذ المهمة المجدولة
+whatsapp.message.sending.error: تعذر إرسال رسالة على واتساب.
+whatsapp.message.receiving.error: تعذر استلام رسالة من واتساب
+whatsapp.message.removing.error: تعذر إزالة رسالة من واتساب
+job.scheduled.error.header: فشل تنفيذ المهمة المجدولة
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *أرسلت من واتساب*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *أرسلت عبر API*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *تم حذف هذه الرسالة في واتساب*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *تم تعديلها في واتساب*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *تفاعل* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *تمت إزالة التفاعل*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'مجموعة'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'قناة'
+whatsapp.contact.group.suffix: 'مجموعة'
+whatsapp.contact.channel.suffix: 'قناة'
+whatsapp.contact.broadcast.suffix: 'قائمة البث'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'الحالة'
+whatsapp.contact.status.name: 'الحالة'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **متصل: جلسة واتساب إلى صندوق وارد ChatWoot**
 
   ✅ تم توصيل جلسة واتساب **{{{name}}}** بنجاح بصندوق وارد ChatWoot هذا.
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   لنبدأ! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **غير متصل: جلسة واتساب من صندوق وارد ChatWoot**
 
   ❌ تم قطع اتصال جلسة واتساب **{{{name}}}** من صندوق وارد ChatWoot هذا.
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   لإعادة الاتصال، يرجى الاتصال بالمسؤول الخاص بك.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **تم التحديث: إعدادات جلسة واتساب**
 
   ✅ تم تحديث إعدادات جلسة واتساب **{{{name}}}**.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   يمكنك إدارة **تكامل واتساب** عن طريق إرسال أحد الأوامر التالية:
 
-  🖥️ الجلسات:
+  🖥️ **الجلسة**:
   1. **status** - الحصول على حالة الجلسة الحالية.
   2. **restart** - إعادة تشغيل الجلسة - سيحاول هذا إعادة توصيل حساب واتساب الخاص بك.
   3. **start** - بدء الجلسة.
@@ -108,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - الحصول على لقطة شاشة للجلسة (متاح فقط في محرك **WEBJS**).
   8. **help** - الأوامر المتاحة.
 
+  {{#commands.server}}
   ⚙️ الخادم:
   - **server status** - الحصول على معلومات إصدار الخادم وحالته.
   - **server reboot** - إعادة تشغيل الخادم بسلاسة.
   - **server reboot force** - إعادة تشغيل الخادم بالقوة.
+  {{/commands.server}}
 
   أرسل **أمرًا** (غير حساس لحالة الأحرف) أو **رقم أمر** إلى هذه المحادثة.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **تم تعطيل أوامر الخادم**.
+
+  يرجى التواصل مع مسؤول النظام لديك.
+
   أرسل **help** للحصول على قائمة الأوامر المتاحة.
 
-APP_SESSION_STATUS_CHANGE: |
+app.help.reminder: |-
+  أرسل **help** للحصول على قائمة الأوامر المتاحة.
+
+app.session.status.change: |-
   {{{emoji}}} تم تغيير حالة جلسة "{{{session}}}" إلى {{{status}}}
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} حالة جلسة **{{{session}}}** هي **{{{status}}}**
   **حساب واتساب:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  قم بزيارة [لوحة تحكم WAHA]({{{url}}}) لمزيد من التفاصيل.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ صندوق وارد ChatWoot هذا مرتبط بـ **حساب واتساب** وجاهز لإرسال واستقبال الرسائل!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **صندوق وارد ChatWoot هذا مرتبط بحساب واتساب ولكنه غير جاهز لإرسال واستقبال الرسائل!**
 
   يرجى التحقق من حالة الجلسة ومحاولة إعادة تشغيلها أو تسجيل الخروج ومسح رمز QR مرة أخرى.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **امسح رمز QR على هاتفك لربط حساب واتساب بصندوق وارد ChatWoot هذا!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **الإصدار:**
   ```
   {{{version}}}
@@ -154,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   يتم إعادة تشغيل الخادم بسلاسة...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   يتم إعادة تشغيل الخادم بالقوة...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ تم إلغاء تفويض الحساب بنجاح!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **إصدار جديد متاح!**
 
   الإصدار الحالي: **{{{currentVersion}}}**
@@ -171,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 تحقق مما هو جديد في [**🆕 سجل التغييرات**]({{{changelogUrl}}})
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **ادعم WAHA!**
 
   أنت تستخدم إصدار **WAHA Core** المجاني. إذا وجدت هذا المشروع مفيدًا، فيرجى التفكير في دعم تطويره.
@@ -179,3 +186,51 @@ APP_CORE_VERSION_USED: |
   دعمك هو الطريقة الوحيدة التي يمكننا من خلالها الاستمرار في العمل على التحديثات والإصلاحات والميزات الجديدة.
 
   [**🎁 ادعمنا**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **جهات الاتصال المشتركة**
+
+  {{#contacts}}
+  🪪 الاسم: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 الهاتف: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **الموقع المشترك**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **مشاركة الموقع المباشر**
+  افتح **WhatsApp** لعرض التحديثات اللحظية.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **هذا النوع من الرسائل غير مدعوم في ChatWoot.**
+  📱 يرجى فتح **WhatsApp** لعرضه.
+
+  التفاصيل: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/bn-BD.yaml

@@ -1,8 +1,9 @@
 # Bengali translations for ChatWoot integration
-LOCALE_NAME: '🇧🇩 বাংলা (Bengali)'
-APP_INBOX_CONTACT_NAME: 'হোয়াটসঅ্যাপ ইন্টিগ্রেশন (WAHA)'
+locale.name: '🇧🇩 বাংলা (Bengali)'
+app.inbox.contact.name: 'হোয়াটসঅ্যাপ ইন্টিগ্রেশন (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 {{attempts.nextDelay}} সেকেন্ডের মধ্যে পুনরায় চেষ্টা করা হচ্ছে...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **সফল হয়েছে**
   প্রচেষ্টা: {{{attempts.current}}} / {{{attempts.max}}}
   বিবরণ: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: হোয়াটসঅ্যাপে বার্তা পাঠাতে পারেনি।
-WHATSAPP_ERROR_RECEIVING_MESSAGE: হোয়াটসঅ্যাপ থেকে বার্তা পেতে পারেনি
-WHATSAPP_ERROR_REMOVING_MESSAGE: হোয়াটসঅ্যাপ থেকে বার্তা সরাতে পারেনি
-APP_SCHEDULED_JOB_ERROR: নির্ধারিত কাজ সম্পাদন করতে ব্যর্থ হয়েছে
+whatsapp.message.sending.error: হোয়াটসঅ্যাপে বার্তা পাঠাতে পারেনি।
+whatsapp.message.receiving.error: হোয়াটসঅ্যাপ থেকে বার্তা পেতে পারেনি
+whatsapp.message.removing.error: হোয়াটসঅ্যাপ থেকে বার্তা সরাতে পারেনি
+job.scheduled.error.header: নির্ধারিত কাজ সম্পাদন করতে ব্যর্থ হয়েছে
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *হোয়াটসঅ্যাপ থেকে পাঠানো হয়েছে*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *API এর মাধ্যমে পাঠানো হয়েছে*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *এই বার্তাটি হোয়াটসঅ্যাপে মুছে ফেলা হয়েছে*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *হোয়াটসঅ্যাপে সম্পাদিত*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *প্রতিক্রিয়া দিয়েছেন* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *প্রতিক্রিয়া সরানো হয়েছে*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'গ্রুপ'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'চ্যানেল'
+whatsapp.contact.group.suffix: 'গ্রুপ'
+whatsapp.contact.channel.suffix: 'চ্যানেল'
+whatsapp.contact.broadcast.suffix: 'প্রচার তালিকা'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'স্ট্যাটাস'
+whatsapp.contact.status.name: 'স্ট্যাটাস'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **সংযুক্ত: হোয়াটসঅ্যাপ সেশন থেকে ChatWoot ইনবক্স**
 
   ✅ হোয়াটসঅ্যাপ সেশন **{{{name}}}** সফলভাবে এই ChatWoot ইনবক্সের সাথে সংযুক্ত করা হয়েছে।
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   চলুন শুরু করা যাক! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **সংযোগ বিচ্ছিন্ন: হোয়াটসঅ্যাপ সেশন থেকে ChatWoot ইনবক্স**
 
   ❌ হোয়াটসঅ্যাপ সেশন **{{{name}}}** এই ChatWoot ইনবক্স থেকে সংযোগ বিচ্ছিন্ন করা হয়েছে।
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   পুনরায় সংযোগ করতে, অনুগ্রহ করে আপনার প্রশাসকের সাথে যোগাযোগ করুন।
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **আপডেট করা হয়েছে: হোয়াটসঅ্যাপ সেশন সেটিংস**
 
   ✅ হোয়াটসঅ্যাপ সেশন **{{{name}}}** এর সেটিংস আপডেট করা হয়েছে।
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   আপনি নিম্নলিখিত কমান্ডগুলির একটি পাঠিয়ে **হোয়াটসঅ্যাপ ইন্টিগ্রেশন** পরিচালনা করতে পারেন:
 
-  🖥️ সেশন:
+  🖥️ **সেশন**:
   1. **status** - বর্তমান সেশনের স্ট্যাটাস পান।
   2. **restart** - সেশন পুনরায় চালু করুন - এটি আপনার হোয়াটসঅ্যাপ অ্যাকাউন্ট পুনরায় সংযোগ করার চেষ্টা করবে।
   3. **start** - সেশন শুরু করুন।
@@ -108,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - সেশনের স্ক্রিনশট পান (শুধুমাত্র **WEBJS** ইঞ্জিনে উপলব্ধ)।
   8. **help** - উপলব্ধ কমান্ডগুলি।
 
+  {{#commands.server}}
   ⚙️ সার্ভার:
   - **server status** - সার্ভারের সংস্করণ এবং স্ট্যাটাস তথ্য পান।
   - **server reboot** - সার্ভার সুন্দরভাবে পুনরায় চালু করুন।
   - **server reboot force** - সার্ভার জোর করে পুনরায় চালু করুন।
+  {{/commands.server}}
 
   এই কথোপকথনে একটি **কমান্ড** (কেস সংবেদনশীল নয়) বা **কমান্ড নম্বর** পাঠান।
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **সার্ভার কমান্ড নিষ্ক্রিয় করা হয়েছে**।
+
+  দয়া করে আপনার প্রশাসকের সাথে যোগাযোগ করুন।
+
+  উপলব্ধ কমান্ডের তালিকা পেতে **help** পাঠান।
+
+app.help.reminder: |-
   উপলব্ধ কমান্ডগুলির তালিকা পেতে **help** পাঠান।
 
-APP_SESSION_STATUS_CHANGE: |
+app.session.status.change: |-
   {{{emoji}}} "{{{session}}}" সেশন {{{status}}} স্ট্যাটাসে পরিবর্তিত হয়েছে
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} **{{{session}}}** সেশনের স্ট্যাটাস **{{{status}}}**
   **হোয়াটসঅ্যাপ অ্যাকাউন্ট:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  আরও বিবরণের জন্য [WAHA ড্যাশবোর্ড]({{{url}}}) দেখুন।
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ এই ChatWoot ইনবক্স **হোয়াটসঅ্যাপ অ্যাকাউন্টের** সাথে সংযুক্ত এবং বার্তা পাঠাতে ও গ্রহণ করতে প্রস্তুত!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **এই ChatWoot ইনবক্স হোয়াটসঅ্যাপ অ্যাকাউন্টের সাথে সংযুক্ত কিন্তু বার্তা পাঠাতে ও গ্রহণ করতে প্রস্তুত নয়!**
 
   অনুগ্রহ করে সেশনের স্ট্যাটাস পরীক্ষা করুন এবং এটি পুনরায় চালু করার চেষ্টা করুন অথবা লগআউট করুন এবং QR কোড আবার স্ক্যান করুন।
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **এই ChatWoot ইনবক্সের সাথে হোয়াটসঅ্যাপ অ্যাকাউন্ট লিঙ্ক করতে আপনার ফোনে QR কোড স্ক্যান করুন!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **সংস্করণ:**
   ```
   {{{version}}}
@@ -154,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   সার্ভার সুন্দরভাবে পুনরায় চালু হচ্ছে...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   সার্ভার জোর করে পুনরায় চালু হচ্ছে...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ অ্যাকাউন্ট সফলভাবে অননুমোদিত করা হয়েছে!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **নতুন সংস্করণ উপলব্ধ!**
 
   বর্তমান সংস্করণ: **{{{currentVersion}}}**
@@ -171,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 [**🆕 পরিবর্তন লগ**]({{{changelogUrl}}}) এ নতুন কি আছে তা দেখুন
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **WAHA সমর্থন করুন!**
 
   আপনি বিনামূল্যের **WAHA Core** সংস্করণ ব্যবহার করছেন। যদি আপনি এই প্রকল্পটি উপযোগী মনে করেন, তবে এর বিকাশকে সমর্থন করার কথা বিবেচনা করুন।
@@ -179,3 +186,51 @@ APP_CORE_VERSION_USED: |
   আপনার সমর্থন হল একমাত্র উপায় যা দিয়ে আমরা আপডেট, ফিক্স এবং নতুন বৈশিষ্ট্যগুলিতে কাজ চালিয়ে যেতে পারি।
 
   [**🎁 আমাদের সমর্থন করুন**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **শেয়ার করা যোগাযোগ**
+
+  {{#contacts}}
+  🪪 নাম: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 ফোন: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **শেয়ার করা লোকেশন**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **লাইভ লোকেশন শেয়ার করা হচ্ছে**
+  রিয়েল-টাইম আপডেট দেখতে **WhatsApp** খুলুন।
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **এই ধরনের বার্তা ChatWoot-এ সমর্থিত নয়।**
+  📱 এটি দেখতে অনুগ্রহ করে **WhatsApp** খুলুন।
+
+  বিস্তারিত: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/de-DE.yaml

@@ -1,8 +1,9 @@
 # German translations for ChatWoot integration
-LOCALE_NAME: '🇩🇪 Deutsch (German)'
-APP_INBOX_CONTACT_NAME: 'WhatsApp Integration (WAHA)'
+locale.name: '🇩🇪 Deutsch (German)'
+app.inbox.contact.name: 'WhatsApp Integration (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 Wiederholung in {{attempts.nextDelay}} Sekunden...
@@ -19,54 +20,55 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **Erfolgreich**
   Versuch: {{{attempts.current}}} / {{{attempts.max}}}
   Details: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE:
+whatsapp.message.sending.error:
   Nachricht konnte nicht über WhatsApp gesendet werden.
-WHATSAPP_ERROR_RECEIVING_MESSAGE:
+whatsapp.message.receiving.error:
   Nachricht konnte nicht von WhatsApp empfangen werden
-WHATSAPP_ERROR_REMOVING_MESSAGE:
+whatsapp.message.removing.error:
   Nachricht konnte nicht von WhatsApp entfernt werden
-APP_SCHEDULED_JOB_ERROR: Geplante Aufgabe konnte nicht ausgeführt werden
+job.scheduled.error.header: Geplante Aufgabe konnte nicht ausgeführt werden
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *Von WhatsApp gesendet*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *Über API gesendet*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *Diese Nachricht wurde in WhatsApp gelöscht*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *In WhatsApp bearbeitet*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *Reagiert mit* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *Reaktion entfernt*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'Gruppe'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'Kanal'
+whatsapp.contact.group.suffix: 'Gruppe'
+whatsapp.contact.channel.suffix: 'Kanal'
+whatsapp.contact.broadcast.suffix: 'Broadcast-Liste'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'Status'
+whatsapp.contact.status.name: 'Status'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **VERBUNDEN: WhatsApp-Sitzung mit ChatWoot Inbox**
 
   ✅ WhatsApp-Sitzung **{{{name}}}** wurde erfolgreich mit dieser ChatWoot Inbox verbunden.
@@ -84,7 +86,7 @@ APP_CONNECTED_MESSAGE: |
 
   Lassen Sie uns beginnen! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **GETRENNT: WhatsApp-Sitzung von ChatWoot Inbox**
 
   ❌ WhatsApp-Sitzung **{{{name}}}** wurde von dieser ChatWoot Inbox getrennt.
@@ -93,15 +95,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   Um eine erneute Verbindung herzustellen, wenden Sie sich bitte an Ihren Administrator.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **AKTUALISIERT: WhatsApp-Sitzungseinstellungen**
 
   ✅ Einstellungen für WhatsApp-Sitzung **{{{name}}}** wurden aktualisiert.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   Sie können die **WhatsApp Integration** verwalten, indem Sie einen der folgenden Befehle senden:
 
-  🖥️ Sitzungen:
+  🖥️ **Sitzung**:
   1. **status** - den aktuellen Sitzungsstatus abrufen.
   2. **restart** - die Sitzung neu starten - dies versucht, Ihr WhatsApp-Konto neu zu verbinden.
   3. **start** - die Sitzung starten.
@@ -111,42 +113,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - einen Screenshot der Sitzung erhalten (nur in der **WEBJS**-Engine verfügbar).
   8. **help** - verfügbare Befehle.
 
+  {{#commands.server}}
   ⚙️ Server:
   - **server status** - Serverversion und Statusinformationen abrufen.
   - **server reboot** - Server ordnungsgemäß neu starten.
   - **server reboot force** - Server erzwungen neu starten.
+  {{/commands.server}}
 
   Senden Sie einen **Befehl** (Groß-/Kleinschreibung wird nicht beachtet) oder eine **Befehlsnummer** an diese Konversation.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **Serverbefehle sind deaktiviert**.
+
+  Bitte wenden Sie sich an Ihren Administrator.
+
   Senden Sie **help**, um die Liste der verfügbaren Befehle zu erhalten.
 
-APP_SESSION_STATUS_CHANGE: |
+app.help.reminder: |-
+  Senden Sie **help**, um die Liste der verfügbaren Befehle zu erhalten.
+
+app.session.status.change: |-
   {{{emoji}}} Sitzung "{{{session}}}" hat den Status zu {{{status}}} gewechselt
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} **{{{session}}}** Sitzungsstatus ist **{{{status}}}**
   **WhatsApp-Konto:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  Besuchen Sie das [WAHA Dashboard]({{{url}}}) für weitere Details.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ Diese ChatWoot Inbox ist mit dem **WhatsApp-Konto** verknüpft und bereit zum Senden und Empfangen von Nachrichten!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **Diese ChatWoot Inbox ist mit dem WhatsApp-Konto verknüpft, aber NICHT bereit zum Senden und Empfangen von Nachrichten!**
 
   Bitte überprüfen Sie den Sitzungsstatus und versuchen Sie, sie neu zu starten oder melden Sie sich ab und scannen Sie den QR-Code erneut.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **Scannen Sie den QR-Code auf Ihrem Telefon, um das WhatsApp-Konto mit dieser ChatWoot Inbox zu verknüpfen!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **Version:**
   ```
   {{{version}}}
@@ -157,16 +164,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   Server wird ordnungsgemäß neu gestartet...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   Server wird erzwungen neu gestartet...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ Konto erfolgreich abgemeldet!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **Neue Version verfügbar!**
 
   Aktuelle Version: **{{{currentVersion}}}**
@@ -174,7 +181,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 Sehen Sie, was neu ist im [**🆕 Änderungsprotokoll**]({{{changelogUrl}}})
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **Unterstützen Sie WAHA!**
 
   Sie verwenden die kostenlose **WAHA Core** Version. Wenn Sie dieses Projekt nützlich finden, erwägen Sie bitte, seine Entwicklung zu unterstützen.
@@ -182,3 +189,51 @@ APP_CORE_VERSION_USED: |
   Ihre Unterstützung ist der einzige Weg, wie wir weiterhin an Updates, Fehlerbehebungen und neuen Funktionen arbeiten können.
 
   [**🎁 Unterstützen Sie uns**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **Geteilte Kontakte**
+
+  {{#contacts}}
+  🪪 Name: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 Telefon: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **Geteilter Standort**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **Live-Standort wird geteilt**
+  Öffne **WhatsApp**, um Aktualisierungen in Echtzeit zu sehen.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **Dieser Nachrichtentyp wird in ChatWoot nicht unterstützt.**
+  📱 Bitte öffne **WhatsApp**, um ihn anzusehen.
+
+  Details: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/en-US.yaml

@@ -1,9 +1,10 @@
 # English translations for ChatWoot integration
-LOCALE_NAME: '🇺🇸 English (English)'
-APP_INBOX_CONTACT_NAME: 'WhatsApp Integration (WAHA)'
-APP_INBOX_CONTACT_AVATAR_URL: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
+locale.name: '🇺🇸 English (English)'
 
-JOB_ERROR_REPORT: |
+app.inbox.contact.name: 'WhatsApp Integration (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
+
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 Retrying in {{attempts.nextDelay}} seconds...
@@ -20,51 +21,100 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **Succeeded**
   Attempt: {{{attempts.current}}} / {{{attempts.max}}}
   Details: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: Couldn't send a message on WhatsApp.
-WHATSAPP_ERROR_RECEIVING_MESSAGE: Couldn't receive a message from WhatsApp
-WHATSAPP_ERROR_REMOVING_MESSAGE: Couldn't remove a message from WhatsApp
-APP_SCHEDULED_JOB_ERROR: Scheduled job failed to execute
+whatsapp.message.sending.error: Couldn't send a message on WhatsApp.
+whatsapp.message.receiving.error: Couldn't receive a message from WhatsApp
+whatsapp.message.removing.error: Couldn't remove a message from WhatsApp
+job.scheduled.error.header: Scheduled job failed to execute
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *Sent from WhatsApp*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *Sent via API*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *This message was deleted in WhatsApp*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *Edited in WhatsApp*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *Reacted* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *Reaction removed*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'Group'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'Channel'
+whatsapp.contact.group.suffix: 'Group'
+whatsapp.contact.channel.suffix: 'Channel'
+whatsapp.contact.broadcast.suffix: 'Broadcast List'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'Status'
+whatsapp.contact.status.name: 'Status'
 
-APP_CONNECTED_MESSAGE: |
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **Shared Contact(s)**
+
+  {{#contacts}}
+  🪪 Name: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 Phone: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **Shared Location**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **Sharing Live Location**
+  Open **WhatsApp** to see real-time updates.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **This message type is not supported in ChatWoot.**
+  📱 Please open **WhatsApp** to view it.
+
+  Details: [{{{details.text}}}]({{{details.url}}})
+
+app.connected.message: |-
   🔗 **CONNECTED: WhatsApp Session to ChatWoot Inbox**
 
   ✅ WhatsApp session **{{{name}}}** has been successfully connected to this ChatWoot Inbox.
@@ -82,7 +132,7 @@ APP_CONNECTED_MESSAGE: |
 
   Let's get started! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **DISCONNECTED: WhatsApp Session from ChatWoot Inbox**
 
   ❌ WhatsApp session **{{{name}}}** has been disconnected from this ChatWoot Inbox.
@@ -91,15 +141,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   To reconnect, please contact your administrator.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **UPDATED: WhatsApp Session Settings**
 
   ✅ Settings for WhatsApp session **{{{name}}}** have been updated.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   You can manage **WhatsApp Integration** by sending one of the following commands:
 
-  🖥️ Sessions:
+  🖥️ **Session**:
   1. **status** - get the current session status.
   2. **restart** - restart the session - this will try to reconnect your WhatsApp account.
   3. **start** - start the session.
@@ -109,42 +159,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - get a screenshot of the session (only available in **WEBJS** engine).
   8. **help** - available commands.
 
-  ⚙️ Server:
+  {{#commands.server}}
+  🛠️ **Server**:
   - **server status** - get the server version and status information.
   - **server reboot** - reboot the server gracefully.
   - **server reboot force** - force reboot the server.
 
+  {{/commands.server}}
   Send a **command** (case insensitive) or a **command number**  to this conversation.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **Server commands are disabled**.
+
+  Please contact your administrator.
+
   Send **help** to get the list of available commands.
 
-APP_SESSION_STATUS_CHANGE: |
+app.help.reminder: |-
+  Send **help** to get the list of available commands.
+
+app.session.status.change: |-
   {{{emoji}}} "{{{session}}}" session switched to {{{status}}} status
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} **{{{session}}}** session status is in **{{{status}}}**
   **WhatsApp Account:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  Visit [WAHA Dashboard]({{{url}}}) for more details.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ This ChatWoot Inbox is linked to **WhatsApp Account** and ready to send and receive messages!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **This ChatWoot Inbox is linked to WhatsApp Account but NOT ready to send and receive messages!**
 
   Please check the session status and try restarting it or logout and scan the QR code again.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **Scan the QR code on your phone to link WhatsApp Account with this ChatWoot Inbox!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **Version:**
   ```
   {{{version}}}
@@ -155,16 +210,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   Server is rebooting gracefully...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   Server is force rebooting...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ Account unauthorized successfully!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **New Version Available!**
 
   Current version: **{{{currentVersion}}}**
@@ -172,7 +227,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 Check out what's new in the [**🆕 Changelog**]({{{changelogUrl}}})
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **Support WAHA!**
 
   You're using the free **WAHA Core** version. If you find this project useful, please consider supporting its development.

src/apps/chatwoot/i18n/locales/es-ES.yaml

@@ -1,8 +1,9 @@
 # Spanish translations for ChatWoot integration
-LOCALE_NAME: '🇪🇸 Español (Spanish)'
-APP_INBOX_CONTACT_NAME: 'Integración de WhatsApp (WAHA)'
+locale.name: '🇪🇸 Español (Spanish)'
+app.inbox.contact.name: 'Integración de WhatsApp (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 Reintentando en {{attempts.nextDelay}} segundos...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **Éxito**
   Intento: {{{attempts.current}}} / {{{attempts.max}}}
   Detalles: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: No se pudo enviar un mensaje en WhatsApp.
-WHATSAPP_ERROR_RECEIVING_MESSAGE: No se pudo recibir un mensaje de WhatsApp
-WHATSAPP_ERROR_REMOVING_MESSAGE: No se pudo eliminar un mensaje de WhatsApp
-APP_SCHEDULED_JOB_ERROR: La tarea programada no se pudo ejecutar
+whatsapp.message.sending.error: No se pudo enviar un mensaje en WhatsApp.
+whatsapp.message.receiving.error: No se pudo recibir un mensaje de WhatsApp
+whatsapp.message.removing.error: No se pudo eliminar un mensaje de WhatsApp
+job.scheduled.error.header: La tarea programada no se pudo ejecutar
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *Enviado desde WhatsApp*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *Enviado a través de API*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *Este mensaje fue eliminado en WhatsApp*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *Editado en WhatsApp*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *Reaccionó con* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *Reacción eliminada*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'Grupo'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'Canal'
+whatsapp.contact.group.suffix: 'Grupo'
+whatsapp.contact.channel.suffix: 'Canal'
+whatsapp.contact.broadcast.suffix: 'Lista de difusión'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'Estado'
+whatsapp.contact.status.name: 'Estado'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **CONECTADO: Sesión de WhatsApp a Bandeja de Entrada de ChatWoot**
 
   ✅ La sesión de WhatsApp **{{{name}}}** ha sido conectada exitosamente a esta Bandeja de Entrada de ChatWoot.
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   ¡Comencemos! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **DESCONECTADO: Sesión de WhatsApp de Bandeja de Entrada de ChatWoot**
 
   ❌ La sesión de WhatsApp **{{{name}}}** ha sido desconectada de esta Bandeja de Entrada de ChatWoot.
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   Para reconectar, por favor contacta a tu administrador.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **ACTUALIZADO: Configuración de Sesión de WhatsApp**
 
   ✅ La configuración para la sesión de WhatsApp **{{{name}}}** ha sido actualizada.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   Puedes gestionar la **Integración de WhatsApp** enviando uno de los siguientes comandos:
 
-  🖥️ Sesiones:
+  🖥️ **Sesión**:
   1. **status** - obtener el estado actual de la sesión.
   2. **restart** - reiniciar la sesión - esto intentará reconectar tu cuenta de WhatsApp.
   3. **start** - iniciar la sesión.
@@ -108,42 +110,50 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - obtener una captura de pantalla de la sesión (solo disponible en el motor **WEBJS**).
   8. **help** - comandos disponibles.
 
+  {{#commands.server}}
+  {{#commands.server}}
   ⚙️ Servidor:
   - **server status** - obtener información de versión y estado del servidor.
   - **server reboot** - reiniciar el servidor de forma segura.
   - **server reboot force** - forzar el reinicio del servidor.
+  {{/commands.server}}
+  {{/commands.server}}
 
   Envía un **comando** (no sensible a mayúsculas/minúsculas) o un **número de comando** a esta conversación.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **Los comandos del servidor están
+  deshabilitados**.
+
+  Por favor, contacta a tu administrador.
+
   Envía **help** para obtener la lista de comandos disponibles.
 
-APP_SESSION_STATUS_CHANGE: |
+app.help.reminder: |-
+  Envía **help** para obtener la lista de comandos disponibles.
+
+app.session.status.change: |-
   {{{emoji}}} La sesión "{{{session}}}" cambió al estado {{{status}}}
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} El estado de la sesión **{{{session}}}** es **{{{status}}}**
   **Cuenta de WhatsApp:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  Visita el [Panel de WAHA]({{{url}}}) para más detalles.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ ¡Esta Bandeja de Entrada de ChatWoot está vinculada a la **Cuenta de WhatsApp** y lista para enviar y recibir mensajes!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **¡Esta Bandeja de Entrada de ChatWoot está vinculada a la Cuenta de WhatsApp pero NO está lista para enviar y recibir mensajes!**
 
   Por favor, comprueba el estado de la sesión e intenta reiniciarla o cierra sesión y escanea el código QR de nuevo.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **¡Escanea el código QR en tu teléfono para vincular la Cuenta de WhatsApp con esta Bandeja de Entrada de ChatWoot!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **Versión:**
   ```
   {{{version}}}
@@ -154,16 +164,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   El servidor se está reiniciando de forma segura...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   El servidor se está reiniciando forzadamente...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ ¡Cuenta desautorizada con éxito!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **¡Nueva Versión Disponible!**
 
   Versión actual: **{{{currentVersion}}}**
@@ -171,7 +181,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 Mira qué hay de nuevo en el [**🆕 Registro de Cambios**]({{{changelogUrl}}})
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **¡Apoya a WAHA!**
 
   Estás usando la versión gratuita **WAHA Core**. Si encuentras útil este proyecto, por favor considera apoyar su desarrollo.
@@ -179,3 +189,51 @@ APP_CORE_VERSION_USED: |
   Tu apoyo es la única forma en que podemos seguir trabajando en actualizaciones, correcciones y nuevas funciones.
 
   [**🎁 Apóyanos**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **Contacto(s) compartido(s)**
+
+  {{#contacts}}
+  🪪 Nombre: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 Teléfono: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **Ubicación compartida**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **Compartiendo ubicación en tiempo real**
+  Abre **WhatsApp** para ver las actualizaciones en tiempo real.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **Este tipo de mensaje no es compatible con ChatWoot.**
+  📱 Por favor, abre **WhatsApp** para verlo.
+
+  Detalles: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/fa-IR.yaml

@@ -1,8 +1,9 @@
 # Persian translations for ChatWoot integration
-LOCALE_NAME: '🇮🇷 فارسی (Persian)'
-APP_INBOX_CONTACT_NAME: 'ادغام واتساپ (WAHA)'
+locale.name: '🇮🇷 فارسی (Persian)'
+app.inbox.contact.name: 'ادغام واتساپ (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 تلاش مجدد در {{attempts.nextDelay}} ثانیه...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **موفقیت‌آمیز**
   تلاش: {{{attempts.current}}} / {{{attempts.max}}}
   جزئیات: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: ارسال پیام در واتساپ امکان‌پذیر نبود.
-WHATSAPP_ERROR_RECEIVING_MESSAGE: دریافت پیام از واتساپ امکان‌پذیر نبود
-WHATSAPP_ERROR_REMOVING_MESSAGE: حذف پیام از واتساپ امکان‌پذیر نبود
-APP_SCHEDULED_JOB_ERROR: اجرای کار زمان‌بندی شده ناموفق بود
+whatsapp.message.sending.error: ارسال پیام در واتساپ امکان‌پذیر نبود.
+whatsapp.message.receiving.error: دریافت پیام از واتساپ امکان‌پذیر نبود
+whatsapp.message.removing.error: حذف پیام از واتساپ امکان‌پذیر نبود
+job.scheduled.error.header: اجرای کار زمان‌بندی شده ناموفق بود
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *ارسال شده از واتساپ*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *ارسال شده از طریق API*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *این پیام در واتساپ حذف شده است*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *ویرایش شده در واتساپ*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *واکنش* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *واکنش حذف شد*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'گروه'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'کانال'
+whatsapp.contact.group.suffix: 'گروه'
+whatsapp.contact.channel.suffix: 'کانال'
+whatsapp.contact.broadcast.suffix: 'فهرست انتشار'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'وضعیت'
+whatsapp.contact.status.name: 'وضعیت'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **متصل: جلسه واتساپ به صندوق ورودی ChatWoot**
 
   ✅ جلسه واتساپ **{{{name}}}** با موفقیت به این صندوق ورودی ChatWoot متصل شده است.
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   بیایید شروع کنیم! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **قطع اتصال: جلسه واتساپ از صندوق ورودی ChatWoot**
 
   ❌ جلسه واتساپ **{{{name}}}** از این صندوق ورودی ChatWoot قطع شده است.
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   برای اتصال مجدد، لطفاً با مدیر خود تماس بگیرید.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **به‌روزرسانی: تنظیمات جلسه واتساپ**
 
   ✅ تنظیمات جلسه واتساپ **{{{name}}}** به‌روزرسانی شده است.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   شما می‌توانید **ادغام واتساپ** را با ارسال یکی از دستورات زیر مدیریت کنید:
 
-  🖥️ جلسات:
+  🖥️ **جلسه**:
   1. **status** - دریافت وضعیت فعلی جلسه.
   2. **restart** - راه‌اندازی مجدد جلسه - این تلاش خواهد کرد حساب واتساپ شما را مجدداً متصل کند.
   3. **start** - شروع جلسه.
@@ -108,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - دریافت اسکرین‌شات از جلسه (فقط در موتور **WEBJS** در دسترس است).
   8. **help** - دستورات موجود.
 
+  {{#commands.server}}
   ⚙️ سرور:
   - **server status** - دریافت اطلاعات نسخه و وضعیت سرور.
   - **server reboot** - راه‌اندازی مجدد سرور به صورت نرم.
   - **server reboot force** - راه‌اندازی مجدد اجباری سرور.
+  {{/commands.server}}
 
   یک **دستور** (بدون حساسیت به بزرگی و کوچکی حروف) یا **شماره دستور** را به این گفتگو ارسال کنید.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **دستورات سرور غیرفعال است**.
+
+  لطفاً با مدیر سیستم خود تماس بگیرید.
+
+  برای دریافت فهرست دستورات، **help** را ارسال کنید.
+
+app.help.reminder: |-
   برای دریافت لیست دستورات موجود، **help** را ارسال کنید.
 
-APP_SESSION_STATUS_CHANGE: |
+app.session.status.change: |-
   {{{emoji}}} جلسه "{{{session}}}" به وضعیت {{{status}}} تغییر کرد
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} وضعیت جلسه **{{{session}}}** در **{{{status}}}** است
   **حساب واتساپ:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  برای جزئیات بیشتر به [داشبورد WAHA]({{{url}}}) مراجعه کنید.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ این صندوق ورودی ChatWoot به **حساب واتساپ** متصل است و آماده ارسال و دریافت پیام است!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **این صندوق ورودی ChatWoot به حساب واتساپ متصل است اما آماده ارسال و دریافت پیام نیست!**
 
   لطفاً وضعیت جلسه را بررسی کنید و سعی کنید آن را مجدداً راه‌اندازی کنید یا خارج شوید و کد QR را دوباره اسکن کنید.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **کد QR را در تلفن خود اسکن کنید تا حساب واتساپ را با این صندوق ورودی ChatWoot پیوند دهید!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **نسخه:**
   ```
   {{{version}}}
@@ -154,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   سرور در حال راه‌اندازی مجدد نرم است...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   سرور در حال راه‌اندازی مجدد اجباری است...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ حساب با موفقیت غیرمجاز شد!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **نسخه جدید در دسترس است!**
 
   نسخه فعلی: **{{{currentVersion}}}**
@@ -171,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 موارد جدید را در [**🆕 تغییرات**]({{{changelogUrl}}}) مشاهده کنید
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **از WAHA پشتیبانی کنید!**
 
   شما از نسخه رایگان **WAHA Core** استفاده می‌کنید. اگر این پروژه را مفید می‌دانید، لطفاً حمایت از توسعه آن را در نظر بگیرید.
@@ -179,3 +186,51 @@ APP_CORE_VERSION_USED: |
   حمایت شما تنها راهی است که ما می‌توانیم به کار بر روی به‌روزرسانی‌ها، رفع اشکالات و ویژگی‌های جدید ادامه دهیم.
 
   [**🎁 از ما حمایت کنید**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **مخاطب(ها)ی به‌اشتراک‌گذاشته‌شده**
+
+  {{#contacts}}
+  🪪 نام: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 تلفن: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **موقعیت مکانی به‌اشتراک‌گذاشته‌شده**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **اشتراک‌گذاری موقعیت مکانی زنده**
+  برای دیدن به‌روزرسانی‌های لحظه‌ای **WhatsApp** را باز کنید.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **این نوع پیام در ChatWoot پشتیبانی نمی‌شود.**
+  📱 لطفاً برای مشاهده آن **WhatsApp** را باز کنید.
+
+  جزئیات: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/fr-FR.yaml

@@ -1,8 +1,9 @@
 # French translations for ChatWoot integration
-LOCALE_NAME: '🇫🇷 Français (French)'
-APP_INBOX_CONTACT_NAME: 'Intégration WhatsApp (WAHA)'
+locale.name: '🇫🇷 Français (French)'
+app.inbox.contact.name: 'Intégration WhatsApp (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 Nouvelle tentative dans {{attempts.nextDelay}} secondes...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **Réussi**
   Tentative : {{{attempts.current}}} / {{{attempts.max}}}
   Détails : [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: Impossible d'envoyer un message sur WhatsApp.
-WHATSAPP_ERROR_RECEIVING_MESSAGE: Impossible de recevoir un message de WhatsApp
-WHATSAPP_ERROR_REMOVING_MESSAGE: Impossible de supprimer un message de WhatsApp
-APP_SCHEDULED_JOB_ERROR: La tâche planifiée n'a pas pu être exécutée
+whatsapp.message.sending.error: Impossible d'envoyer un message sur WhatsApp.
+whatsapp.message.receiving.error: Impossible de recevoir un message de WhatsApp
+whatsapp.message.removing.error: Impossible de supprimer un message de WhatsApp
+job.scheduled.error.header: La tâche planifiée n'a pas pu être exécutée
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *Envoyé depuis WhatsApp*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *Envoyé via API*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *Ce message a été supprimé dans WhatsApp*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *Modifié dans WhatsApp*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *A réagi avec* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *Réaction supprimée*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'Groupe'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'Canal'
+whatsapp.contact.group.suffix: 'Groupe'
+whatsapp.contact.channel.suffix: 'Canal'
+whatsapp.contact.broadcast.suffix: 'Liste de diffusion'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'Statut'
+whatsapp.contact.status.name: 'Statut'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **CONNECTÉ : Session WhatsApp à la Boîte de Réception ChatWoot**
 
   ✅ La session WhatsApp **{{{name}}}** a été connectée avec succès à cette Boîte de Réception ChatWoot.
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   Commençons ! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **DÉCONNECTÉ : Session WhatsApp de la Boîte de Réception ChatWoot**
 
   ❌ La session WhatsApp **{{{name}}}** a été déconnectée de cette Boîte de Réception ChatWoot.
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   Pour vous reconnecter, veuillez contacter votre administrateur.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **MIS À JOUR : Paramètres de Session WhatsApp**
 
   ✅ Les paramètres de la session WhatsApp **{{{name}}}** ont été mis à jour.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   Vous pouvez gérer l'**Intégration WhatsApp** en envoyant l'une des commandes suivantes :
 
-  🖥️ Sessions :
+  🖥️ **Session** :
   1. **status** - obtenir l'état actuel de la session.
   2. **restart** - redémarrer la session - cela tentera de reconnecter votre compte WhatsApp.
   3. **start** - démarrer la session.
@@ -108,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - obtenir une capture d'écran de la session (disponible uniquement dans le moteur **WEBJS**).
   8. **help** - commandes disponibles.
 
+  {{#commands.server}}
   ⚙️ Serveur :
   - **server status** - obtenir les informations de version et d'état du serveur.
   - **server reboot** - redémarrer le serveur en douceur.
   - **server reboot force** - forcer le redémarrage du serveur.
+  {{/commands.server}}
 
   Envoyez une **commande** (insensible à la casse) ou un **numéro de commande** à cette conversation.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **Les commandes serveur sont désactivées**.
+
+  Veuillez contacter votre administrateur.
+
   Envoyez **help** pour obtenir la liste des commandes disponibles.
 
-APP_SESSION_STATUS_CHANGE: |
+app.help.reminder: |-
+  Envoyez **help** pour obtenir la liste des commandes disponibles.
+
+app.session.status.change: |-
   {{{emoji}}} La session "{{{session}}}" est passée au statut {{{status}}}
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} Le statut de la session **{{{session}}}** est **{{{status}}}**
   **Compte WhatsApp :**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  Visitez le [Tableau de bord WAHA]({{{url}}}) pour plus de détails.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ Cette Boîte de Réception ChatWoot est liée au **Compte WhatsApp** et prête à envoyer et recevoir des messages !
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **Cette Boîte de Réception ChatWoot est liée au Compte WhatsApp mais N'EST PAS prête à envoyer et recevoir des messages !**
 
   Veuillez vérifier l'état de la session et essayer de la redémarrer ou déconnectez-vous et scannez à nouveau le code QR.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **Scannez le code QR sur votre téléphone pour lier le Compte WhatsApp à cette Boîte de Réception ChatWoot !**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **Version :**
   ```
   {{{version}}}
@@ -154,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   Le serveur redémarre en douceur...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   Le serveur redémarre de force...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ Compte déconnecté avec succès !
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **Nouvelle Version Disponible !**
 
   Version actuelle : **{{{currentVersion}}}**
@@ -171,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 Découvrez les nouveautés dans le [**🆕 Journal des modifications**]({{{changelogUrl}}})
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **Soutenez WAHA !**
 
   Vous utilisez la version gratuite **WAHA Core**. Si vous trouvez ce projet utile, veuillez envisager de soutenir son développement.
@@ -179,3 +186,51 @@ APP_CORE_VERSION_USED: |
   Votre soutien est le seul moyen pour nous de continuer à travailler sur les mises à jour, les corrections et les nouvelles fonctionnalités.
 
   [**🎁 Soutenez-nous**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **Contact(s) partagé(s)**
+
+  {{#contacts}}
+  🪪 Nom: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 Téléphone: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **Position partagée**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **Partage de position en direct**
+  Ouvrez **WhatsApp** pour voir les mises à jour en temps réel.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **Ce type de message n’est pas pris en charge dans ChatWoot.**
+  📱 Veuillez ouvrir **WhatsApp** pour l’afficher.
+
+  Détails: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/he-IL.yaml

@@ -1,8 +1,9 @@
 # Hebrew translations for ChatWoot integration
-LOCALE_NAME: '🇮🇱 עברית (Hebrew)'
-APP_INBOX_CONTACT_NAME: 'אינטגרציית וואטסאפ (WAHA)'
+locale.name: '🇮🇱 עברית (Hebrew)'
+app.inbox.contact.name: 'אינטגרציית וואטסאפ (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 מנסה שוב בעוד {{attempts.nextDelay}} שניות...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **הצליח**
   ניסיון: {{{attempts.current}}} / {{{attempts.max}}}
   פרטים: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: לא ניתן לשלוח הודעה בוואטסאפ.
-WHATSAPP_ERROR_RECEIVING_MESSAGE: לא ניתן לקבל הודעה מוואטסאפ
-WHATSAPP_ERROR_REMOVING_MESSAGE: לא ניתן להסיר הודעה מוואטסאפ
-APP_SCHEDULED_JOB_ERROR: המשימה המתוזמנת נכשלה בביצוע
+whatsapp.message.sending.error: לא ניתן לשלוח הודעה בוואטסאפ.
+whatsapp.message.receiving.error: לא ניתן לקבל הודעה מוואטסאפ
+whatsapp.message.removing.error: לא ניתן להסיר הודעה מוואטסאפ
+job.scheduled.error.header: המשימה המתוזמנת נכשלה בביצוע
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *נשלח מוואטסאפ*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *נשלח דרך API*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *הודעה זו נמחקה בוואטסאפ*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *נערך בוואטסאפ*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *הגיב* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *התגובה הוסרה*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'קבוצה'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'ערוץ'
+whatsapp.contact.group.suffix: 'קבוצה'
+whatsapp.contact.channel.suffix: 'ערוץ'
+whatsapp.contact.broadcast.suffix: 'רשימת שידור'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'סטטוס'
+whatsapp.contact.status.name: 'סטטוס'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **מחובר: הפעלת וואטסאפ לתיבת הדואר הנכנס של ChatWoot**
 
   ✅ הפעלת וואטסאפ **{{{name}}}** חוברה בהצלחה לתיבת הדואר הנכנס של ChatWoot.
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   בוא נתחיל! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **מנותק: הפעלת וואטסאפ מתיבת הדואר הנכנס של ChatWoot**
 
   ❌ הפעלת וואטסאפ **{{{name}}}** נותקה מתיבת הדואר הנכנס של ChatWoot.
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   כדי להתחבר מחדש, אנא פנה למנהל המערכת שלך.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **עודכן: הגדרות הפעלת וואטסאפ**
 
   ✅ ההגדרות עבור הפעלת וואטסאפ **{{{name}}}** עודכנו.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   אתה יכול לנהל **אינטגרציית וואטסאפ** על ידי שליחת אחת מהפקודות הבאות:
 
-  🖥️ הפעלות:
+  🖥️ **הפעלה**:
   1. **status** - קבל את סטטוס ההפעלה הנוכחי.
   2. **restart** - הפעל מחדש את ההפעלה - זה ינסה לחבר מחדש את חשבון הוואטסאפ שלך.
   3. **start** - התחל את ההפעלה.
@@ -108,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - קבל צילום מסך של ההפעלה (זמין רק במנוע **WEBJS**).
   8. **help** - פקודות זמינות.
 
+  {{#commands.server}}
   ⚙️ שרת:
   - **server status** - קבל מידע על גרסת השרת והסטטוס.
   - **server reboot** - הפעל מחדש את השרת בצורה חלקה.
   - **server reboot force** - אלץ הפעלה מחדש של השרת.
+  {{/commands.server}}
 
   שלח **פקודה** (לא תלוי רישיות) או **מספר פקודה** לשיחה זו.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **פקודות השרת מושבתות**.
+
+  אנא פנו למנהל המערכת שלכם.
+
+  שלחו **help** כדי לקבל את רשימת הפקודות הזמינות.
+
+app.help.reminder: |-
   שלח **help** כדי לקבל את רשימת הפקודות הזמינות.
 
-APP_SESSION_STATUS_CHANGE: |
+app.session.status.change: |-
   {{{emoji}}} הפעלה "{{{session}}}" עברה לסטטוס {{{status}}}
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} סטטוס ההפעלה **{{{session}}}** הוא **{{{status}}}**
   **חשבון וואטסאפ:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  בקר ב[לוח הבקרה של WAHA]({{{url}}}) לפרטים נוספים.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ תיבת הדואר הנכנס של ChatWoot מקושרת ל**חשבון וואטסאפ** ומוכנה לשלוח ולקבל הודעות!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **תיבת הדואר הנכנס של ChatWoot מקושרת לחשבון וואטסאפ אך אינה מוכנה לשלוח ולקבל הודעות!**
 
   אנא בדוק את סטטוס ההפעלה ונסה להפעיל אותה מחדש או התנתק וסרוק את קוד ה-QR שוב.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **סרוק את קוד ה-QR בטלפון שלך כדי לקשר את חשבון הוואטסאפ לתיבת הדואר הנכנס של ChatWoot!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **גרסה:**
   ```
   {{{version}}}
@@ -154,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   השרת מופעל מחדש בצורה חלקה...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   השרת מופעל מחדש בכוח...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ החשבון בוטל בהצלחה!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **גרסה חדשה זמינה!**
 
   גרסה נוכחית: **{{{currentVersion}}}**
@@ -171,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 בדוק מה חדש ב[**🆕 יומן שינויים**]({{{changelogUrl}}})
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **תמוך ב-WAHA!**
 
   אתה משתמש בגרסת **WAHA Core** החינמית. אם אתה מוצא פרויקט זה שימושי, אנא שקול לתמוך בפיתוח שלו.
@@ -179,3 +186,51 @@ APP_CORE_VERSION_USED: |
   התמיכה שלך היא הדרך היחידה שבה אנחנו יכולים להמשיך לעבוד על עדכונים, תיקונים ותכונות חדשות.
 
   [**🎁 תמוך בנו**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **אנשי קשר משותפים**
+
+  {{#contacts}}
+  🪪 שם: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 טלפון: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **מיקום משותף**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **משתף מיקום חי**
+  פתח/י את **WhatsApp** כדי לראות עדכונים בזמן אמת.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **סוג הודעה זה אינו נתמך ב-ChatWoot.**
+  📱 אנא פתח/י את **WhatsApp** כדי לצפות בזה.
+
+  פרטים: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/hi-IN.yaml

@@ -1,8 +1,9 @@
 # Hindi translations for ChatWoot integration
-LOCALE_NAME: '🇮🇳 हिंदी (Hindi)'
-APP_INBOX_CONTACT_NAME: 'व्हाट्सएप इंटीग्रेशन (WAHA)'
+locale.name: '🇮🇳 हिंदी (Hindi)'
+app.inbox.contact.name: 'व्हाट्सएप इंटीग्रेशन (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 {{attempts.nextDelay}} सेकंड में पुनः प्रयास कर रहा है...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **सफल**
   प्रयास: {{{attempts.current}}} / {{{attempts.max}}}
   विवरण: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: व्हाट्सएप पर संदेश नहीं भेज सका।
-WHATSAPP_ERROR_RECEIVING_MESSAGE: व्हाट्सएप से संदेश प्राप्त नहीं कर सका
-WHATSAPP_ERROR_REMOVING_MESSAGE: व्हाट्सएप से संदेश हटा नहीं सका
-APP_SCHEDULED_JOB_ERROR: निर्धारित कार्य निष्पादित करने में विफल रहा
+whatsapp.message.sending.error: व्हाट्सएप पर संदेश नहीं भेज सका।
+whatsapp.message.receiving.error: व्हाट्सएप से संदेश प्राप्त नहीं कर सका
+whatsapp.message.removing.error: व्हाट्सएप से संदेश हटा नहीं सका
+job.scheduled.error.header: निर्धारित कार्य निष्पादित करने में विफल रहा
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *व्हाट्सएप से भेजा गया*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *API के माध्यम से भेजा गया*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *यह संदेश व्हाट्सएप में हटा दिया गया था*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *व्हाट्सएप में संपादित*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *प्रतिक्रिया दी* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *प्रतिक्रिया हटा दी गई*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'समूह'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'चैनल'
+whatsapp.contact.group.suffix: 'समूह'
+whatsapp.contact.channel.suffix: 'चैनल'
+whatsapp.contact.broadcast.suffix: 'प्रसारण सूची'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'स्थिति'
+whatsapp.contact.status.name: 'स्थिति'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **कनेक्टेड: व्हाट्सएप सत्र से ChatWoot इनबॉक्स**
 
   ✅ व्हाट्सएप सत्र **{{{name}}}** सफलतापूर्वक इस ChatWoot इनबॉक्स से जुड़ गया है।
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   चलिए शुरू करते हैं! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **डिस्कनेक्टेड: व्हाट्सएप सत्र से ChatWoot इनबॉक्स**
 
   ❌ व्हाट्सएप सत्र **{{{name}}}** इस ChatWoot इनबॉक्स से डिस्कनेक्ट हो गया है।
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   फिर से कनेक्ट करने के लिए, कृपया अपने प्रशासक से संपर्क करें।
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **अपडेटेड: व्हाट्सएप सत्र सेटिंग्स**
 
   ✅ व्हाट्सएप सत्र **{{{name}}}** की सेटिंग्स अपडेट की गई हैं।
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   आप निम्न कमांड में से एक भेजकर **व्हाट्सएप इंटीग्रेशन** का प्रबंधन कर सकते हैं:
 
-  🖥️ सत्र:
+  🖥️ **सेशन**:
   1. **status** - वर्तमान सत्र स्थिति प्राप्त करें।
   2. **restart** - सत्र को पुनरारंभ करें - यह आपके व्हाट्सएप खाते को फिर से कनेक्ट करने का प्रयास करेगा।
   3. **start** - सत्र शुरू करें।
@@ -108,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - सत्र का स्क्रीनशॉट प्राप्त करें (केवल **WEBJS** इंजन में उपलब्ध)।
   8. **help** - उपलब्ध कमांड।
 
+  {{#commands.server}}
   ⚙️ सर्वर:
   - **server status** - सर्वर संस्करण और स्थिति जानकारी प्राप्त करें।
   - **server reboot** - सर्वर को सुचारू रूप से पुनरारंभ करें।
   - **server reboot force** - सर्वर को जबरदस्ती पुनरारंभ करें।
+  {{/commands.server}}
 
   इस वार्तालाप में **कमांड** (केस इनसेंसिटिव) या **कमांड नंबर** भेजें।
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **सर्वर कमांड अक्षम हैं**।
+
+  कृपया अपने व्यवस्थापक से संपर्क करें।
+
+  उपलब्ध कमांड की सूची पाने के लिए **help** भेजें।
+
+app.help.reminder: |-
   उपलब्ध कमांड की सूची प्राप्त करने के लिए **help** भेजें।
 
-APP_SESSION_STATUS_CHANGE: |
+app.session.status.change: |-
   {{{emoji}}} "{{{session}}}" सत्र {{{status}}} स्थिति में बदल गया
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} **{{{session}}}** सत्र की स्थिति **{{{status}}}** में है
   **व्हाट्सएप खाता:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  अधिक जानकारी के लिए [WAHA डैशबोर्ड]({{{url}}}) पर जाएं।
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ यह ChatWoot इनबॉक्स **व्हाट्सएप खाते** से जुड़ा हुआ है और संदेश भेजने और प्राप्त करने के लिए तैयार है!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **यह ChatWoot इनबॉक्स व्हाट्सएप खाते से जुड़ा हुआ है लेकिन संदेश भेजने और प्राप्त करने के लिए तैयार नहीं है!**
 
   कृपया सत्र की स्थिति जांचें और इसे पुनरारंभ करने का प्रयास करें या लॉग आउट करें और QR कोड फिर से स्कैन करें।
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **इस ChatWoot इनबॉक्स के साथ व्हाट्सएप खाता जोड़ने के लिए अपने फोन पर QR कोड स्कैन करें!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **संस्करण:**
   ```
   {{{version}}}
@@ -154,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   सर्वर सुचारू रूप से पुनरारंभ हो रहा है...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   सर्वर जबरदस्ती पुनरारंभ हो रहा है...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ खाता सफलतापूर्वक अनधिकृत किया गया!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **नया संस्करण उपलब्ध!**
 
   वर्तमान संस्करण: **{{{currentVersion}}}**
@@ -171,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 [**🆕 चेंजलॉग**]({{{changelogUrl}}}) में क्या नया है देखें
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **WAHA का समर्थन करें!**
 
   आप मुफ्त **WAHA Core** संस्करण का उपयोग कर रहे हैं। यदि आपको यह प्रोजेक्ट उपयोगी लगता है, तो कृपया इसके विकास का समर्थन करने पर विचार करें।
@@ -179,3 +186,51 @@ APP_CORE_VERSION_USED: |
   आपका समर्थन ही एकमात्र तरीका है जिससे हम अपडेट, फिक्स और नई सुविधाओं पर काम करना जारी रख सकते हैं।
 
   [**🎁 हमें समर्थन दें**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **साझा संपर्क**
+
+  {{#contacts}}
+  🪪 नाम: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 फ़ोन: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **साझा स्थान**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **लाइव लोकेशन साझा की जा रही है**
+  रीयल-टाइम अपडेट देखने के लिए **WhatsApp** खोलें।
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **इस प्रकार का संदेश ChatWoot में समर्थित नहीं है।**
+  📱 इसे देखने के लिए कृपया **WhatsApp** खोलें।
+
+  विवरण: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/id-ID.yaml

@@ -1,8 +1,9 @@
 # Indonesian translations for ChatWoot integration
-LOCALE_NAME: '🇮🇩 Bahasa Indonesia (Indonesian)'
-APP_INBOX_CONTACT_NAME: 'Integrasi WhatsApp (WAHA)'
+locale.name: '🇮🇩 Bahasa Indonesia (Indonesian)'
+app.inbox.contact.name: 'Integrasi WhatsApp (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 Mencoba lagi dalam {{attempts.nextDelay}} detik...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **Berhasil**
   Percobaan: {{{attempts.current}}} / {{{attempts.max}}}
   Detail: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: Tidak dapat mengirim pesan di WhatsApp.
-WHATSAPP_ERROR_RECEIVING_MESSAGE: Tidak dapat menerima pesan dari WhatsApp
-WHATSAPP_ERROR_REMOVING_MESSAGE: Tidak dapat menghapus pesan dari WhatsApp
-APP_SCHEDULED_JOB_ERROR: Tugas terjadwal gagal dijalankan
+whatsapp.message.sending.error: Tidak dapat mengirim pesan di WhatsApp.
+whatsapp.message.receiving.error: Tidak dapat menerima pesan dari WhatsApp
+whatsapp.message.removing.error: Tidak dapat menghapus pesan dari WhatsApp
+job.scheduled.error.header: Tugas terjadwal gagal dijalankan
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *Dikirim dari WhatsApp*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *Dikirim melalui API*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *Pesan ini telah dihapus di WhatsApp*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *Diedit di WhatsApp*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *Bereaksi* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *Reaksi dihapus*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'Grup'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'Saluran'
+whatsapp.contact.group.suffix: 'Grup'
+whatsapp.contact.channel.suffix: 'Saluran'
+whatsapp.contact.broadcast.suffix: 'Daftar Siaran'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'Status'
+whatsapp.contact.status.name: 'Status'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **TERHUBUNG: Sesi WhatsApp ke Kotak Masuk ChatWoot**
 
   ✅ Sesi WhatsApp **{{{name}}}** telah berhasil terhubung ke Kotak Masuk ChatWoot ini.
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   Mari kita mulai! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **TERPUTUS: Sesi WhatsApp dari Kotak Masuk ChatWoot**
 
   ❌ Sesi WhatsApp **{{{name}}}** telah terputus dari Kotak Masuk ChatWoot ini.
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   Untuk menghubungkan kembali, silakan hubungi administrator Anda.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **DIPERBARUI: Pengaturan Sesi WhatsApp**
 
   ✅ Pengaturan untuk sesi WhatsApp **{{{name}}}** telah diperbarui.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   Anda dapat mengelola **Integrasi WhatsApp** dengan mengirimkan salah satu perintah berikut:
 
-  🖥️ Sesi:
+  🖥️ **Sesi**:
   1. **status** - dapatkan status sesi saat ini.
   2. **restart** - mulai ulang sesi - ini akan mencoba menghubungkan kembali akun WhatsApp Anda.
   3. **start** - mulai sesi.
@@ -108,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - dapatkan tangkapan layar sesi (hanya tersedia di mesin **WEBJS**).
   8. **help** - perintah yang tersedia.
 
+  {{#commands.server}}
   ⚙️ Server:
   - **server status** - dapatkan informasi versi dan status server.
   - **server reboot** - mulai ulang server dengan anggun.
   - **server reboot force** - paksa mulai ulang server.
+  {{/commands.server}}
 
   Kirim **perintah** (tidak peka huruf besar/kecil) atau **nomor perintah** ke percakapan ini.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **Perintah server dinonaktifkan**.
+
+  Silakan hubungi administrator Anda.
+
+  Kirim **help** untuk melihat daftar perintah yang tersedia.
+
+app.help.reminder: |-
   Kirim **help** untuk mendapatkan daftar perintah yang tersedia.
 
-APP_SESSION_STATUS_CHANGE: |
+app.session.status.change: |-
   {{{emoji}}} Sesi "{{{session}}}" beralih ke status {{{status}}}
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} Status sesi **{{{session}}}** adalah **{{{status}}}**
   **Akun WhatsApp:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  Kunjungi [Dasbor WAHA]({{{url}}}) untuk detail lebih lanjut.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ Kotak Masuk ChatWoot ini terhubung ke **Akun WhatsApp** dan siap untuk mengirim dan menerima pesan!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **Kotak Masuk ChatWoot ini terhubung ke Akun WhatsApp tetapi TIDAK siap untuk mengirim dan menerima pesan!**
 
   Silakan periksa status sesi dan coba mulai ulang atau keluar dan pindai kode QR lagi.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **Pindai kode QR di ponsel Anda untuk menghubungkan Akun WhatsApp dengan Kotak Masuk ChatWoot ini!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **Versi:**
   ```
   {{{version}}}
@@ -154,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   Server sedang dimulai ulang dengan anggun...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   Server sedang dipaksa untuk dimulai ulang...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ Akun berhasil tidak diotorisasi!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **Versi Baru Tersedia!**
 
   Versi saat ini: **{{{currentVersion}}}**
@@ -171,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 Lihat apa yang baru di [**🆕 Changelog**]({{{changelogUrl}}})
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **Dukung WAHA!**
 
   Anda menggunakan versi **WAHA Core** gratis. Jika Anda merasa proyek ini bermanfaat, harap pertimbangkan untuk mendukung pengembangannya.
@@ -179,3 +186,51 @@ APP_CORE_VERSION_USED: |
   Dukungan Anda adalah satu-satunya cara kami dapat terus bekerja pada pembaruan, perbaikan, dan fitur baru.
 
   [**🎁 Dukung Kami**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **Kontak yang dibagikan**
+
+  {{#contacts}}
+  🪪 Nama: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 Telepon: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **Lokasi yang dibagikan**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **Berbagi Lokasi Langsung**
+  Buka **WhatsApp** untuk melihat pembaruan waktu nyata.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **Jenis pesan ini tidak didukung di ChatWoot.**
+  📱 Silakan buka **WhatsApp** untuk melihatnya.
+
+  Detail: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/pa-PK.yaml

@@ -1,8 +1,9 @@
 # Punjabi translations for ChatWoot integration
-LOCALE_NAME: '🇵🇰 ਪੰਜਾਬੀ (Punjabi)'
-APP_INBOX_CONTACT_NAME: 'ਵਟਸਐਪ ਇੰਟੀਗ੍ਰੇਸ਼ਨ (WAHA)'
+locale.name: '🇵🇰 ਪੰਜਾਬੀ (Punjabi)'
+app.inbox.contact.name: 'ਵਟਸਐਪ ਇੰਟੀਗ੍ਰੇਸ਼ਨ (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 {{attempts.nextDelay}} ਸਕਿੰਟਾਂ ਵਿੱਚ ਦੁਬਾਰਾ ਕੋਸ਼ਿਸ਼ ਕਰ ਰਿਹਾ ਹੈ...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **ਸਫਲ**
   ਕੋਸ਼ਿਸ਼: {{{attempts.current}}} / {{{attempts.max}}}
   ਵੇਰਵੇ: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: ਵਟਸਐਪ 'ਤੇ ਸੁਨੇਹਾ ਭੇਜ ਨਹੀਂ ਸਕਿਆ।
-WHATSAPP_ERROR_RECEIVING_MESSAGE: ਵਟਸਐਪ ਤੋਂ ਸੁਨੇਹਾ ਪ੍ਰਾਪਤ ਨਹੀਂ ਕਰ ਸਕਿਆ
-WHATSAPP_ERROR_REMOVING_MESSAGE: ਵਟਸਐਪ ਤੋਂ ਸੁਨੇਹਾ ਹਟਾ ਨਹੀਂ ਸਕਿਆ
-APP_SCHEDULED_JOB_ERROR: ਨਿਰਧਾਰਿਤ ਕੰਮ ਚਲਾਉਣ ਵਿੱਚ ਅਸਫਲ ਰਿਹਾ
+whatsapp.message.sending.error: ਵਟਸਐਪ 'ਤੇ ਸੁਨੇਹਾ ਭੇਜ ਨਹੀਂ ਸਕਿਆ।
+whatsapp.message.receiving.error: ਵਟਸਐਪ ਤੋਂ ਸੁਨੇਹਾ ਪ੍ਰਾਪਤ ਨਹੀਂ ਕਰ ਸਕਿਆ
+whatsapp.message.removing.error: ਵਟਸਐਪ ਤੋਂ ਸੁਨੇਹਾ ਹਟਾ ਨਹੀਂ ਸਕਿਆ
+job.scheduled.error.header: ਨਿਰਧਾਰਿਤ ਕੰਮ ਚਲਾਉਣ ਵਿੱਚ ਅਸਫਲ ਰਿਹਾ
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *ਵਟਸਐਪ ਤੋਂ ਭੇਜਿਆ ਗਿਆ*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *API ਰਾਹੀਂ ਭੇਜਿਆ ਗਿਆ*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *ਇਹ ਸੁਨੇਹਾ ਵਟਸਐਪ ਵਿੱਚ ਮਿਟਾ ਦਿੱਤਾ ਗਿਆ ਸੀ*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *ਵਟਸਐਪ ਵਿੱਚ ਸੰਪਾਦਿਤ ਕੀਤਾ ਗਿਆ*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *ਪ੍ਰਤੀਕਿਰਿਆ ਕੀਤੀ* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *ਪ੍ਰਤੀਕਿਰਿਆ ਹਟਾਈ ਗਈ*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'ਗਰੁੱਪ'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'ਚੈਨਲ'
+whatsapp.contact.group.suffix: 'ਗਰੁੱਪ'
+whatsapp.contact.channel.suffix: 'ਚੈਨਲ'
+whatsapp.contact.broadcast.suffix: 'ਪ੍ਰਸਾਰਣ ਸੂਚੀ'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'ਸਥਿਤੀ'
+whatsapp.contact.status.name: 'ਸਥਿਤੀ'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **ਕਨੈਕਟ ਕੀਤਾ: ਵਟਸਐਪ ਸੈਸ਼ਨ ਤੋਂ ChatWoot ਇਨਬਾਕਸ**
 
   ✅ ਵਟਸਐਪ ਸੈਸ਼ਨ **{{{name}}}** ਨੂੰ ਸਫਲਤਾਪੂਰਵਕ ਇਸ ChatWoot ਇਨਬਾਕਸ ਨਾਲ ਜੋੜਿਆ ਗਿਆ ਹੈ।
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   ਆਓ ਸ਼ੁਰੂ ਕਰੀਏ! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **ਡਿਸਕਨੈਕਟ ਕੀਤਾ: ਵਟਸਐਪ ਸੈਸ਼ਨ ਤੋਂ ChatWoot ਇਨਬਾਕਸ**
 
   ❌ ਵਟਸਐਪ ਸੈਸ਼ਨ **{{{name}}}** ਇਸ ChatWoot ਇਨਬਾਕਸ ਤੋਂ ਡਿਸਕਨੈਕਟ ਕੀਤਾ ਗਿਆ ਹੈ।
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   ਮੁੜ ਕਨੈਕਟ ਕਰਨ ਲਈ, ਕਿਰਪਾ ਕਰਕੇ ਆਪਣੇ ਪ੍ਰਸ਼ਾਸਕ ਨਾਲ ਸੰਪਰਕ ਕਰੋ।
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **ਅਪਡੇਟ ਕੀਤਾ: ਵਟਸਐਪ ਸੈਸ਼ਨ ਸੈਟਿੰਗਾਂ**
 
   ✅ ਵਟਸਐਪ ਸੈਸ਼ਨ **{{{name}}}** ਲਈ ਸੈਟਿੰਗਾਂ ਅਪਡੇਟ ਕੀਤੀਆਂ ਗਈਆਂ ਹਨ।
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   ਤੁਸੀਂ ਹੇਠਾਂ ਦਿੱਤੇ ਕਮਾਂਡਾਂ ਵਿੱਚੋਂ ਇੱਕ ਭੇਜ ਕੇ **ਵਟਸਐਪ ਇੰਟੀਗ੍ਰੇਸ਼ਨ** ਦਾ ਪ੍ਰਬੰਧਨ ਕਰ ਸਕਦੇ ਹੋ:
 
-  🖥️ ਸੈਸ਼ਨ:
+  🖥️ **ਸੈਸ਼ਨ**:
   1. **status** - ਮੌਜੂਦਾ ਸੈਸ਼ਨ ਸਥਿਤੀ ਪ੍ਰਾਪਤ ਕਰੋ।
   2. **restart** - ਸੈਸ਼ਨ ਮੁੜ ਚਾਲੂ ਕਰੋ - ਇਹ ਤੁਹਾਡੇ ਵਟਸਐਪ ਖਾਤੇ ਨੂੰ ਮੁੜ ਕਨੈਕਟ ਕਰਨ ਦੀ ਕੋਸ਼ਿਸ਼ ਕਰੇਗਾ।
   3. **start** - ਸੈਸ਼ਨ ਸ਼ੁਰੂ ਕਰੋ।
@@ -108,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - ਸੈਸ਼ਨ ਦਾ ਸਕ੍ਰੀਨਸ਼ਾਟ ਪ੍ਰਾਪਤ ਕਰੋ (ਸਿਰਫ **WEBJS** ਇੰਜਣ ਵਿੱਚ ਉਪਲਬਧ)।
   8. **help** - ਉਪਲਬਧ ਕਮਾਂਡਾਂ।
 
+  {{#commands.server}}
   ⚙️ ਸਰਵਰ:
   - **server status** - ਸਰਵਰ ਵਰਜਨ ਅਤੇ ਸਥਿਤੀ ਜਾਣਕਾਰੀ ਪ੍ਰਾਪਤ ਕਰੋ।
   - **server reboot** - ਸਰਵਰ ਨੂੰ ਸੁਚਾਰੂ ਢੰਗ ਨਾਲ ਮੁੜ ਚਾਲੂ ਕਰੋ।
   - **server reboot force** - ਸਰਵਰ ਨੂੰ ਜ਼ਬਰਦਸਤੀ ਮੁੜ ਚਾਲੂ ਕਰੋ।
+  {{/commands.server}}
 
   ਇਸ ਗੱਲਬਾਤ ਵਿੱਚ **ਕਮਾਂਡ** (ਕੇਸ ਇਨਸੈਂਸਿਟਿਵ) ਜਾਂ **ਕਮਾਂਡ ਨੰਬਰ** ਭੇਜੋ।
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **ਸਰਵਰ ਕਮਾਂਡ ਅਯੋਗ ਹਨ**।
+
+  ਕਿਰਪਾ ਕਰਕੇ ਆਪਣੇ ਪ੍ਰਸ਼ਾਸਕ ਨਾਲ ਸੰਪਰਕ ਕਰੋ।
+
+  ਉਪਲਬਧ ਕਮਾਂਡਾਂ ਦੀ ਸੂਚੀ ਲਈ **help** ਭੇਜੋ।
+
+app.help.reminder: |-
   ਉਪਲਬਧ ਕਮਾਂਡਾਂ ਦੀ ਸੂਚੀ ਪ੍ਰਾਪਤ ਕਰਨ ਲਈ **help** ਭੇਜੋ।
 
-APP_SESSION_STATUS_CHANGE: |
+app.session.status.change: |-
   {{{emoji}}} "{{{session}}}" ਸੈਸ਼ਨ {{{status}}} ਸਥਿਤੀ 'ਤੇ ਬਦਲ ਗਿਆ
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} **{{{session}}}** ਸੈਸ਼ਨ ਸਥਿਤੀ **{{{status}}}** ਵਿੱਚ ਹੈ
   **ਵਟਸਐਪ ਖਾਤਾ:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  ਵਧੇਰੇ ਵੇਰਵਿਆਂ ਲਈ [WAHA ਡੈਸ਼ਬੋਰਡ]({{{url}}}) 'ਤੇ ਜਾਓ।
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ ਇਹ ChatWoot ਇਨਬਾਕਸ **ਵਟਸਐਪ ਖਾਤੇ** ਨਾਲ ਜੁੜਿਆ ਹੋਇਆ ਹੈ ਅਤੇ ਸੁਨੇਹੇ ਭੇਜਣ ਅਤੇ ਪ੍ਰਾਪਤ ਕਰਨ ਲਈ ਤਿਆਰ ਹੈ!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **ਇਹ ChatWoot ਇਨਬਾਕਸ ਵਟਸਐਪ ਖਾਤੇ ਨਾਲ ਜੁੜਿਆ ਹੋਇਆ ਹੈ ਪਰ ਸੁਨੇਹੇ ਭੇਜਣ ਅਤੇ ਪ੍ਰਾਪਤ ਕਰਨ ਲਈ ਤਿਆਰ ਨਹੀਂ ਹੈ!**
 
   ਕਿਰਪਾ ਕਰਕੇ ਸੈਸ਼ਨ ਸਥਿਤੀ ਦੀ ਜਾਂਚ ਕਰੋ ਅਤੇ ਇਸਨੂੰ ਮੁੜ ਚਾਲੂ ਕਰਨ ਦੀ ਕੋਸ਼ਿਸ਼ ਕਰੋ ਜਾਂ ਲੌਗਆਉਟ ਕਰੋ ਅਤੇ QR ਕੋਡ ਦੁਬਾਰਾ ਸਕੈਨ ਕਰੋ।
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **ਵਟਸਐਪ ਖਾਤੇ ਨੂੰ ਇਸ ChatWoot ਇਨਬਾਕਸ ਨਾਲ ਜੋੜਨ ਲਈ ਆਪਣੇ ਫੋਨ 'ਤੇ QR ਕੋਡ ਸਕੈਨ ਕਰੋ!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **ਵਰਜਨ:**
   ```
   {{{version}}}
@@ -154,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   ਸਰਵਰ ਸੁਚਾਰੂ ਢੰਗ ਨਾਲ ਮੁੜ ਚਾਲੂ ਹੋ ਰਿਹਾ ਹੈ...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   ਸਰਵਰ ਜ਼ਬਰਦਸਤੀ ਮੁੜ ਚਾਲੂ ਹੋ ਰਿਹਾ ਹੈ...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ ਖਾਤਾ ਸਫਲਤਾਪੂਰਵਕ ਅਣਅਧਿਕਾਰਤ ਕੀਤਾ ਗਿਆ!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **ਨਵਾਂ ਵਰਜਨ ਉਪਲਬਧ!**
 
   ਮੌਜੂਦਾ ਵਰਜਨ: **{{{currentVersion}}}**
@@ -171,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 [**🆕 ਬਦਲਾਅ ਲੌਗ**]({{{changelogUrl}}}) ਵਿੱਚ ਨਵਾਂ ਕੀ ਹੈ ਦੇਖੋ
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **WAHA ਦਾ ਸਮਰਥਨ ਕਰੋ!**
 
   ਤੁਸੀਂ ਮੁਫਤ **WAHA Core** ਵਰਜਨ ਦੀ ਵਰਤੋਂ ਕਰ ਰਹੇ ਹੋ। ਜੇ ਤੁਹਾਨੂੰ ਇਹ ਪ੍ਰੋਜੈਕਟ ਲਾਭਦਾਇਕ ਲੱਗਦਾ ਹੈ, ਤਾਂ ਕਿਰਪਾ ਕਰਕੇ ਇਸਦੇ ਵਿਕਾਸ ਦਾ ਸਮਰਥਨ ਕਰਨ 'ਤੇ ਵਿਚਾਰ ਕਰੋ।
@@ -179,3 +186,51 @@ APP_CORE_VERSION_USED: |
   ਤੁਹਾਡਾ ਸਮਰਥਨ ਹੀ ਇੱਕੋ ਇੱਕ ਤਰੀਕਾ ਹੈ ਜਿਸ ਨਾਲ ਅਸੀਂ ਅਪਡੇਟਾਂ, ਫਿਕਸਾਂ, ਅਤੇ ਨਵੀਆਂ ਵਿਸ਼ੇਸ਼ਤਾਵਾਂ 'ਤੇ ਕੰਮ ਕਰਨਾ ਜਾਰੀ ਰੱਖ ਸਕਦੇ ਹਾਂ।
 
   [**🎁 ਸਾਡਾ ਸਮਰਥਨ ਕਰੋ**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **ਸਾਂਝੇ ਕੀਤੇ ਸੰਪਰਕ**
+
+  {{#contacts}}
+  🪪 ਨਾਮ: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 ਫ਼ੋਨ: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **ਸਾਂਝੀ ਸਥਿਤੀ**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **ਲਾਈਵ ਸਥਿਤੀ ਸਾਂਝੀ ਕੀਤੀ ਜਾ ਰਹੀ ਹੈ**
+  ਰੀਅਲ-ਟਾਈਮ ਅੱਪਡੇਟ ਦੇਖਣ ਲਈ **WhatsApp** ਖੋਲ੍ਹੋ।
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **ਇਹ ਸੁਨੇਹੇ ਦੀ ਕਿਸਮ ChatWoot ਵਿੱਚ ਸਮਰਥਿਤ ਨਹੀਂ ਹੈ।**
+  📱 ਇਸਨੂੰ ਦੇਖਣ ਲਈ ਕਿਰਪਾ ਕਰਕੇ **WhatsApp** ਖੋਲ੍ਹੋ।
+
+  ਵੇਰਵੇ: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/pt-BR.yaml

@@ -1,8 +1,9 @@
 # Portuguese translations for ChatWoot integration
-LOCALE_NAME: '🇧🇷🇵🇹 Português (Portuguese)'
-APP_INBOX_CONTACT_NAME: 'Integração WhatsApp (WAHA)'
+locale.name: '🇧🇷🇵🇹 Português (Portuguese)'
+app.inbox.contact.name: 'Integração WhatsApp (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 Tentando novamente em {{attempts.nextDelay}} segundos...
@@ -19,54 +20,55 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **Sucesso**
   Tentativa: {{{attempts.current}}} / {{{attempts.max}}}
   Detalhes: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE:
+whatsapp.message.sending.error:
   Não foi possível enviar uma mensagem no WhatsApp.
-WHATSAPP_ERROR_RECEIVING_MESSAGE:
+whatsapp.message.receiving.error:
   Não foi possível receber uma mensagem do WhatsApp
-WHATSAPP_ERROR_REMOVING_MESSAGE:
+whatsapp.message.removing.error:
   Não foi possível remover uma mensagem do WhatsApp
-APP_SCHEDULED_JOB_ERROR: Falha ao executar tarefa agendada
+job.scheduled.error.header: Falha ao executar tarefa agendada
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *Enviado do WhatsApp*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *Enviado via API*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *Esta mensagem foi excluída no WhatsApp*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *Editado no WhatsApp*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *Reagiu com* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *Reação removida*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'Grupo'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'Canal'
+whatsapp.contact.group.suffix: 'Grupo'
+whatsapp.contact.channel.suffix: 'Canal'
+whatsapp.contact.broadcast.suffix: 'Lista de transmissão'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'Status'
+whatsapp.contact.status.name: 'Status'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **CONECTADO: Sessão do WhatsApp para Caixa de Entrada do ChatWoot**
 
   ✅ A sessão do WhatsApp **{{{name}}}** foi conectada com sucesso a esta Caixa de Entrada do ChatWoot.
@@ -84,7 +86,7 @@ APP_CONNECTED_MESSAGE: |
 
   Vamos começar! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **DESCONECTADO: Sessão do WhatsApp da Caixa de Entrada do ChatWoot**
 
   ❌ A sessão do WhatsApp **{{{name}}}** foi desconectada desta Caixa de Entrada do ChatWoot.
@@ -93,15 +95,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   Para reconectar, entre em contato com seu administrador.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **ATUALIZADO: Configurações da Sessão do WhatsApp**
 
   ✅ As configurações para a sessão do WhatsApp **{{{name}}}** foram atualizadas.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   Você pode gerenciar a **Integração WhatsApp** enviando um dos seguintes comandos:
 
-  🖥️ Sessões:
+  🖥️ **Sessão**:
   1. **status** - obter o status atual da sessão.
   2. **restart** - reiniciar a sessão - isso tentará reconectar sua conta do WhatsApp.
   3. **start** - iniciar a sessão.
@@ -111,42 +113,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - obter uma captura de tela da sessão (disponível apenas no motor **WEBJS**).
   8. **help** - comandos disponíveis.
 
+  {{#commands.server}}
   ⚙️ Servidor:
   - **server status** - obter informações sobre a versão e status do servidor.
   - **server reboot** - reiniciar o servidor suavemente.
   - **server reboot force** - forçar a reinicialização do servidor.
+  {{/commands.server}}
 
   Envie um **comando** (não sensível a maiúsculas/minúsculas) ou um **número de comando** para esta conversa.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **Os comandos do servidor estão desativados**.
+
+  Por favor, contate o seu administrador.
+
   Envie **help** para obter a lista de comandos disponíveis.
 
-APP_SESSION_STATUS_CHANGE: |
+app.help.reminder: |-
+  Envie **help** para obter a lista de comandos disponíveis.
+
+app.session.status.change: |-
   {{{emoji}}} A sessão "{{{session}}}" mudou para o status {{{status}}}
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} O status da sessão **{{{session}}}** é **{{{status}}}**
   **Conta do WhatsApp:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  Visite o [Painel WAHA]({{{url}}}) para mais detalhes.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ Esta Caixa de Entrada do ChatWoot está vinculada à **Conta do WhatsApp** e pronta para enviar e receber mensagens!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **Esta Caixa de Entrada do ChatWoot está vinculada à Conta do WhatsApp, mas NÃO está pronta para enviar e receber mensagens!**
 
   Por favor, verifique o status da sessão e tente reiniciá-la ou saia e escaneie o código QR novamente.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **Escaneie o código QR no seu telefone para vincular a Conta do WhatsApp a esta Caixa de Entrada do ChatWoot!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **Versão:**
   ```
   {{{version}}}
@@ -157,16 +164,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   O servidor está reiniciando suavemente...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   O servidor está reiniciando forçadamente...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ Conta desautorizada com sucesso!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **Nova Versão Disponível!**
 
   Versão atual: **{{{currentVersion}}}**
@@ -174,7 +181,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 Confira o que há de novo no [**🆕 Registro de Alterações**]({{{changelogUrl}}})
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **Apoie o WAHA!**
 
   Você está usando a versão gratuita **WAHA Core**. Se você acha este projeto útil, considere apoiar seu desenvolvimento.
@@ -182,3 +189,51 @@ APP_CORE_VERSION_USED: |
   Seu apoio é a única maneira de continuarmos trabalhando em atualizações, correções e novos recursos.
 
   [**🎁 Apoie-nos**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **Contato(s) compartilhado(s)**
+
+  {{#contacts}}
+  🪪 Nome: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 Telefone: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **Localização compartilhada**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **Compartilhando localização ao vivo**
+  Abra o **WhatsApp** para ver as atualizações em tempo real.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **Esse tipo de mensagem não é suportado no ChatWoot.**
+  📱 Por favor, abra o **WhatsApp** para visualizá-la.
+
+  Detalhes: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/ru-RU.yaml

@@ -1,8 +1,9 @@
 # Russian translations for ChatWoot integration
-LOCALE_NAME: '🇷🇺 Русский (Russian)'
-APP_INBOX_CONTACT_NAME: 'WhatsApp Интеграция (WAHA)'
+locale.name: '🇷🇺 Русский (Russian)'
+app.inbox.contact.name: 'WhatsApp Интеграция (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 Повторная попытка через {{attempts.nextDelay}} секунд...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **Успешно**
   Попытка: {{{attempts.current}}} / {{{attempts.max}}}
   Подробности: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: Не удалось отправить сообщение в WhatsApp.
-WHATSAPP_ERROR_RECEIVING_MESSAGE: Не удалось получить сообщение из WhatsApp
-WHATSAPP_ERROR_REMOVING_MESSAGE: Не удалось удалить сообщение из WhatsApp
-APP_SCHEDULED_JOB_ERROR: Запланированная задача не выполнена
+whatsapp.message.sending.error: Не удалось отправить сообщение в WhatsApp.
+whatsapp.message.receiving.error: Не удалось получить сообщение из WhatsApp
+whatsapp.message.removing.error: Не удалось удалить сообщение из WhatsApp
+job.scheduled.error.header: Запланированная задача не выполнена
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *Отправлено из WhatsApp*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *Отправлено через API*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *Это сообщение было удалено в WhatsApp*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *Отредактировано в WhatsApp*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *Реакция* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *Реакция удалена*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'Группа'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'Канал'
+whatsapp.contact.group.suffix: 'Группа'
+whatsapp.contact.channel.suffix: 'Канал'
+whatsapp.contact.broadcast.suffix: 'Список рассылки'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'Статус'
+whatsapp.contact.status.name: 'Статус'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **ПОДКЛЮЧЕНО: Сессия WhatsApp к ChatWoot Inbox**
 
   ✅ Сессия WhatsApp **{{{name}}}** была успешно подключена к этому ChatWoot Inbox.
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   Давайте начнем! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **ОТКЛЮЧЕНО: Сессия WhatsApp от ChatWoot Inbox**
 
   ❌ Сессия WhatsApp **{{{name}}}** была отключена от этого ChatWoot Inbox.
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   Для переподключения, пожалуйста, обратитесь к вашему администратору.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **ОБНОВЛЕНО: Настройки сессии WhatsApp**
 
   ✅ Настройки для сессии WhatsApp **{{{name}}}** были обновлены.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   Вы можете управлять **WhatsApp Интеграцией**, отправив одну из следующих команд:
 
-  🖥️ Сессии:
+  🖥️ **Сессия**:
   1. **status** - получить текущий статус сессии.
   2. **restart** - перезапустить сессию - это попытается переподключить ваш аккаунт WhatsApp.
   3. **start** - запустить сессию.
@@ -108,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - получить скриншот сессии (доступно только в движке **WEBJS**).
   8. **help** - доступные команды.
 
+  {{#commands.server}}
   ⚙️ Сервер:
   - **server status** - получить информацию о версии и статусе сервера.
   - **server reboot** - корректно перезагрузить сервер.
   - **server reboot force** - принудительно перезагрузить сервер.
+  {{/commands.server}}
 
   Отправьте **команду** (без учета регистра) или **номер команды** в этот разговор.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **Команды сервера отключены**.
+
+  Пожалуйста, свяжитесь с вашим администратором.
+
   Отправьте **help**, чтобы получить список доступных команд.
 
-APP_SESSION_STATUS_CHANGE: |
+app.help.reminder: |-
+  Отправьте **help**, чтобы получить список доступных команд.
+
+app.session.status.change: |-
   {{{emoji}}} Сессия "{{{session}}}" переключилась в статус {{{status}}}
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} Статус сессии **{{{session}}}** - **{{{status}}}**
   **Аккаунт WhatsApp:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  Посетите [WAHA Dashboard]({{{url}}}) для получения дополнительной информации.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ Этот ChatWoot Inbox связан с **аккаунтом WhatsApp** и готов отправлять и получать сообщения!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **Этот ChatWoot Inbox связан с аккаунтом WhatsApp, но НЕ готов отправлять и получать сообщения!**
 
   Пожалуйста, проверьте статус сессии и попробуйте перезапустить её или выйдите и отсканируйте QR-код снова.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **Отсканируйте QR-код на вашем телефоне, чтобы связать аккаунт WhatsApp с этим ChatWoot Inbox!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **Версия:**
   ```
   {{{version}}}
@@ -154,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   Сервер корректно перезагружается...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   Сервер принудительно перезагружается...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ Аккаунт успешно деавторизован!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **Доступна новая версия!**
 
   Текущая версия: **{{{currentVersion}}}**
@@ -171,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 Узнайте, что нового в [**🆕 Списке изменений**]({{{changelogUrl}}})
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **Поддержите WAHA!**
 
   Вы используете бесплатную версию **WAHA Core**. Если вы находите этот проект полезным, пожалуйста, рассмотрите возможность поддержать его разработку.
@@ -179,3 +186,51 @@ APP_CORE_VERSION_USED: |
   Ваша поддержка - единственный способ, которым мы можем продолжать работать над обновлениями, исправлениями и новыми функциями.
 
   [**🎁 Поддержать нас**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **Переданные контакты**
+
+  {{#contacts}}
+  🪪 Имя: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 Телефон: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **Переданное местоположение**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **Делится геопозицией в реальном времени**
+  Откройте **WhatsApp**, чтобы увидеть обновления в реальном времени.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **Этот тип сообщения не поддерживается в ChatWoot.**
+  📱 Пожалуйста, откройте **WhatsApp**, чтобы просмотреть.
+
+  Подробности: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/tr-TR.yaml

@@ -1,8 +1,9 @@
 # Turkish translations for ChatWoot integration
-LOCALE_NAME: '🇹🇷 Türkçe (Turkish)'
-APP_INBOX_CONTACT_NAME: 'WhatsApp Entegrasyonu (WAHA)'
+locale.name: '🇹🇷 Türkçe (Turkish)'
+app.inbox.contact.name: 'WhatsApp Entegrasyonu (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 {{attempts.nextDelay}} saniye içinde tekrar deneniyor...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **Başarılı**
   Deneme: {{{attempts.current}}} / {{{attempts.max}}}
   Detaylar: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: WhatsApp'ta mesaj gönderilemedi.
-WHATSAPP_ERROR_RECEIVING_MESSAGE: WhatsApp'tan mesaj alınamadı
-WHATSAPP_ERROR_REMOVING_MESSAGE: WhatsApp'tan mesaj kaldırılamadı
-APP_SCHEDULED_JOB_ERROR: Zamanlanmış görev yürütülemedi
+whatsapp.message.sending.error: WhatsApp'ta mesaj gönderilemedi.
+whatsapp.message.receiving.error: WhatsApp'tan mesaj alınamadı
+whatsapp.message.removing.error: WhatsApp'tan mesaj kaldırılamadı
+job.scheduled.error.header: Zamanlanmış görev yürütülemedi
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *WhatsApp'tan gönderildi*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *API aracılığıyla gönderildi*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *Bu mesaj WhatsApp'ta silindi*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *WhatsApp'ta düzenlendi*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *Tepki verdi* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *Tepki kaldırıldı*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'Grup'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'Kanal'
+whatsapp.contact.group.suffix: 'Grup'
+whatsapp.contact.channel.suffix: 'Kanal'
+whatsapp.contact.broadcast.suffix: 'Yayın Listesi'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'Durum'
+whatsapp.contact.status.name: 'Durum'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **BAĞLANDI: WhatsApp Oturumu ChatWoot Gelen Kutusuna**
 
   ✅ WhatsApp oturumu **{{{name}}}** bu ChatWoot Gelen Kutusuna başarıyla bağlandı.
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   Hadi başlayalım! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **BAĞLANTI KESİLDİ: WhatsApp Oturumu ChatWoot Gelen Kutusundan**
 
   ❌ WhatsApp oturumu **{{{name}}}** bu ChatWoot Gelen Kutusundan bağlantısı kesildi.
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   Yeniden bağlanmak için, lütfen yöneticinizle iletişime geçin.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **GÜNCELLENDİ: WhatsApp Oturum Ayarları**
 
   ✅ WhatsApp oturumu **{{{name}}}** için ayarlar güncellendi.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   Aşağıdaki komutlardan birini göndererek **WhatsApp Entegrasyonu**nu yönetebilirsiniz:
 
-  🖥️ Oturumlar:
+  🖥️ **Oturum**:
   1. **status** - mevcut oturum durumunu alın.
   2. **restart** - oturumu yeniden başlatın - bu, WhatsApp hesabınızı yeniden bağlamaya çalışacaktır.
   3. **start** - oturumu başlatın.
@@ -108,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - oturumun ekran görüntüsünü alın (yalnızca **WEBJS** motorunda kullanılabilir).
   8. **help** - kullanılabilir komutlar.
 
+  {{#commands.server}}
   ⚙️ Sunucu:
   - **server status** - sunucu sürümü ve durum bilgilerini alın.
   - **server reboot** - sunucuyu nazikçe yeniden başlatın.
   - **server reboot force** - sunucuyu zorla yeniden başlatın.
+  {{/commands.server}}
 
   Bu konuşmaya bir **komut** (büyük/küçük harf duyarsız) veya **komut numarası** gönderin.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **Sunucu komutları devre dışı**.
+
+  Lütfen yöneticinizle iletişime geçin.
+
   Kullanılabilir komutların listesini almak için **help** gönderin.
 
-APP_SESSION_STATUS_CHANGE: |
+app.help.reminder: |-
+  Kullanılabilir komutların listesini almak için **help** gönderin.
+
+app.session.status.change: |-
   {{{emoji}}} "{{{session}}}" oturumu {{{status}}} durumuna geçti
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} **{{{session}}}** oturum durumu **{{{status}}}** içinde
   **WhatsApp Hesabı:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  Daha fazla ayrıntı için [WAHA Kontrol Paneli]({{{url}}}) ziyaret edin.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ Bu ChatWoot Gelen Kutusu **WhatsApp Hesabına** bağlı ve mesaj gönderip almaya hazır!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **Bu ChatWoot Gelen Kutusu WhatsApp Hesabına bağlı ancak mesaj gönderip almaya hazır DEĞİL!**
 
   Lütfen oturum durumunu kontrol edin ve yeniden başlatmayı deneyin veya çıkış yapın ve QR kodu tekrar tarayın.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **WhatsApp Hesabını bu ChatWoot Gelen Kutusuna bağlamak için telefonunuzda QR kodu tarayın!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **Sürüm:**
   ```
   {{{version}}}
@@ -154,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   Sunucu nazikçe yeniden başlatılıyor...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   Sunucu zorla yeniden başlatılıyor...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ Hesap başarıyla yetkilendirilmedi!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **Yeni Sürüm Mevcut!**
 
   Mevcut sürüm: **{{{currentVersion}}}**
@@ -171,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 [**🆕 Değişiklik Günlüğü**]({{{changelogUrl}}}) içinde yenilikleri kontrol edin
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **WAHA'yı Destekleyin!**
 
   Ücretsiz **WAHA Core** sürümünü kullanıyorsunuz. Bu projeyi faydalı buluyorsanız, lütfen geliştirilmesini desteklemeyi düşünün.
@@ -179,3 +186,51 @@ APP_CORE_VERSION_USED: |
   Desteğiniz, güncellemeler, düzeltmeler ve yeni özellikler üzerinde çalışmaya devam edebilmemizin tek yoludur.
 
   [**🎁 Bizi Destekleyin**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **Paylaşılan Kişi(ler)**
+
+  {{#contacts}}
+  🪪 İsim: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 Telefon: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **Paylaşılan Konum**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **Canlı Konum Paylaşılıyor**
+  Gerçek zamanlı güncellemeleri görmek için **WhatsApp’ı** açın.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **Bu mesaj türü ChatWoot’ta desteklenmiyor.**
+  📱 Görüntülemek için lütfen **WhatsApp’ı** açın.
+
+  Ayrıntılar: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/uk-UA.yaml

@@ -1,8 +1,9 @@
 # Ukrainian translations for ChatWoot integration
-LOCALE_NAME: '🇺🇦 Українська (Ukrainian)'
-APP_INBOX_CONTACT_NAME: 'Інтеграція WhatsApp (WAHA)'
+locale.name: '🇺🇦 Українська (Ukrainian)'
+app.inbox.contact.name: 'Інтеграція WhatsApp (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 Повторна спроба через {{attempts.nextDelay}} секунд...
@@ -19,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **Успішно**
   Спроба: {{{attempts.current}}} / {{{attempts.max}}}
   Деталі: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: Не вдалося надіслати повідомлення у WhatsApp.
-WHATSAPP_ERROR_RECEIVING_MESSAGE: Не вдалося отримати повідомлення з WhatsApp
-WHATSAPP_ERROR_REMOVING_MESSAGE: Не вдалося видалити повідомлення з WhatsApp
-APP_SCHEDULED_JOB_ERROR: Заплановане завдання не вдалося виконати
+whatsapp.message.sending.error: Не вдалося надіслати повідомлення у WhatsApp.
+whatsapp.message.receiving.error: Не вдалося отримати повідомлення з WhatsApp
+whatsapp.message.removing.error: Не вдалося видалити повідомлення з WhatsApp
+job.scheduled.error.header: Заплановане завдання не вдалося виконати
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *Надіслано з WhatsApp*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *Надіслано через API*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *Це повідомлення було видалено у WhatsApp*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *Відредаговано у WhatsApp*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *Реакція* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *Реакцію видалено*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'Група'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'Канал'
+whatsapp.contact.group.suffix: 'Група'
+whatsapp.contact.channel.suffix: 'Канал'
+whatsapp.contact.broadcast.suffix: 'Список розсилки'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'Статус'
+whatsapp.contact.status.name: 'Статус'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **ПІДКЛЮЧЕНО: Сесія WhatsApp до Вхідних ChatWoot**
 
   ✅ Сесія WhatsApp **{{{name}}}** була успішно підключена до цих Вхідних ChatWoot.
@@ -81,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   Давайте почнемо! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **ВІДКЛЮЧЕНО: Сесія WhatsApp від Вхідних ChatWoot**
 
   ❌ Сесія WhatsApp **{{{name}}}** була відключена від цих Вхідних ChatWoot.
@@ -90,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   Щоб повторно підключитися, зверніться до свого адміністратора.
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **ОНОВЛЕНО: Налаштування сесії WhatsApp**
 
   ✅ Налаштування для сесії WhatsApp **{{{name}}}** були оновлені.
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   Ви можете керувати **Інтеграцією WhatsApp**, надіславши одну з наступних команд:
 
-  🖥️ Сесії:
+  🖥️ **Сесія**:
   1. **status** - отримати поточний статус сесії.
   2. **restart** - перезапустити сесію - це спробує повторно підключити ваш обліковий запис WhatsApp.
   3. **start** - запустити сесію.
@@ -108,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - отримати знімок екрану сесії (доступно лише в двигуні **WEBJS**).
   8. **help** - доступні команди.
 
+  {{#commands.server}}
   ⚙️ Сервер:
   - **server status** - отримати інформацію про версію та статус сервера.
   - **server reboot** - перезавантажити сервер плавно.
   - **server reboot force** - примусово перезавантажити сервер.
+  {{/commands.server}}
 
   Надішліть **команду** (без урахування регістру) або **номер команди** у цю розмову.
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **Команди сервера вимкнені**.
+
+  Будь ласка, зв’яжіться з вашим адміністратором.
+
   Надішліть **help**, щоб отримати список доступних команд.
 
-APP_SESSION_STATUS_CHANGE: |
+app.help.reminder: |-
+  Надішліть **help**, щоб отримати список доступних команд.
+
+app.session.status.change: |-
   {{{emoji}}} Сесія "{{{session}}}" перейшла у статус {{{status}}}
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} Статус сесії **{{{session}}}** - **{{{status}}}**
   **Обліковий запис WhatsApp:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  Відвідайте [Панель керування WAHA]({{{url}}}) для отримання додаткової інформації.
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ Ці Вхідні ChatWoot пов'язані з **Обліковим записом WhatsApp** і готові надсилати та отримувати повідомлення!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **Ці Вхідні ChatWoot пов'язані з Обліковим записом WhatsApp, але НЕ готові надсилати та отримувати повідомлення!**
 
   Будь ласка, перевірте статус сесії та спробуйте перезапустити її або вийдіть і відскануйте QR-код знову.
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **Відскануйте QR-код на вашому телефоні, щоб пов'язати Обліковий запис WhatsApp з цими Вхідними ChatWoot!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **Версія:**
   ```
   {{{version}}}
@@ -154,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   Сервер плавно перезавантажується...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   Сервер примусово перезавантажується...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ Обліковий запис успішно деавторизовано!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **Доступна нова версія!**
 
   Поточна версія: **{{{currentVersion}}}**
@@ -171,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 Перевірте, що нового у [**🆕 Журналі змін**]({{{changelogUrl}}})
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **Підтримайте WAHA!**
 
   Ви використовуєте безкоштовну версію **WAHA Core**. Якщо ви вважаєте цей проект корисним, будь ласка, розгляньте можливість підтримати його розробку.
@@ -179,3 +186,51 @@ APP_CORE_VERSION_USED: |
   Ваша підтримка - єдиний спосіб, яким ми можемо продовжувати працювати над оновленнями, виправленнями та новими функціями.
 
   [**🎁 Підтримайте нас**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **Надісланий контакт(и)**
+
+  {{#contacts}}
+  🪪 Ім’я: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 Телефон: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **Надіслана локація**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **Надсилання геолокації в реальному часі**
+  Відкрийте **WhatsApp**, щоб побачити оновлення в реальному часі.
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **Цей тип повідомлення не підтримується в ChatWoot.**
+  📱 Будь ласка, відкрийте **WhatsApp**, щоб переглянути.
+
+  Подробиці: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/ur-PK.yaml

@@ -1,9 +1,9 @@
 # Urdu translations for ChatWoot integration
-LOCALE_NAME: '🇵🇰 اردو (Urdu)'
-APP_INBOX_CONTACT_NAME: 'واٹس ایپ انٹیگریشن (WAHA)'
-APP_INBOX_CONTACT_AVATAR_URL: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
+locale.name: '🇵🇰 اردو (Urdu)'
+app.inbox.contact.name: 'واٹس ایپ انٹیگریشن (WAHA)'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 {{attempts.nextDelay}} سیکنڈ میں دوبارہ کوشش کر رہا ہے...
@@ -20,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **کامیاب ہوا**
   کوشش: {{{attempts.current}}} / {{{attempts.max}}}
   تفصیلات: [{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: واٹس ایپ پر پیغام نہیں بھیج سکا۔
-WHATSAPP_ERROR_RECEIVING_MESSAGE: واٹس ایپ سے پیغام موصول نہیں کر سکا
-WHATSAPP_ERROR_REMOVING_MESSAGE: واٹس ایپ سے پیغام ہٹا نہیں سکا
-APP_SCHEDULED_JOB_ERROR: شیڈول کردہ کام انجام دینے میں ناکام رہا
+whatsapp.message.sending.error: واٹس ایپ پر پیغام نہیں بھیج سکا۔
+whatsapp.message.receiving.error: واٹس ایپ سے پیغام موصول نہیں کر سکا
+whatsapp.message.removing.error: واٹس ایپ سے پیغام ہٹا نہیں سکا
+job.scheduled.error.header: شیڈول کردہ کام انجام دینے میں ناکام رہا
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *واٹس ایپ سے بھیجا گیا*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *API کے ذریعے بھیجا گیا*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *یہ پیغام واٹس ایپ میں حذف کر دیا گیا تھا*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *واٹس ایپ میں ترمیم کی گئی*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *ردعمل دیا* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *ردعمل ہٹا دیا گیا*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: 'گروپ'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: 'چینل'
+whatsapp.contact.group.suffix: 'گروپ'
+whatsapp.contact.channel.suffix: 'چینل'
+whatsapp.contact.broadcast.suffix: 'براڈکاسٹ فہرست'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: 'سٹیٹس'
+whatsapp.contact.status.name: 'سٹیٹس'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **منسلک: واٹس ایپ سیشن ChatWoot انبکس سے**
 
   ✅ واٹس ایپ سیشن **{{{name}}}** کامیابی سے اس ChatWoot انبکس سے منسلک ہو گیا ہے۔
@@ -82,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   آئیے شروع کریں! 🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **منقطع: واٹس ایپ سیشن ChatWoot انبکس سے**
 
   ❌ واٹس ایپ سیشن **{{{name}}}** اس ChatWoot انبکس سے منقطع ہو گیا ہے۔
@@ -91,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   دوبارہ منسلک ہونے کے لیے، براہ کرم اپنے منتظم سے رابطہ کریں۔
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **اپڈیٹ شدہ: واٹس ایپ سیشن کی ترتیبات**
 
   ✅ واٹس ایپ سیشن **{{{name}}}** کی ترتیبات اپڈیٹ کر دی گئی ہیں۔
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   آپ درج ذیل کمانڈز میں سے ایک بھیج کر **واٹس ایپ انٹیگریشن** کا انتظام کر سکتے ہیں:
 
-  🖥️ سیشنز:
+  🖥️ **سیشن**:
   1. **status** - موجودہ سیشن کی حالت حاصل کریں۔
   2. **restart** - سیشن کو دوبارہ شروع کریں - یہ آپ کے واٹس ایپ اکاؤنٹ کو دوبارہ منسلک کرنے کی کوشش کرے گا۔
   3. **start** - سیشن شروع کریں۔
@@ -109,42 +110,47 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - سیشن کا اسکرین شاٹ حاصل کریں (صرف **WEBJS** انجن میں دستیاب)۔
   8. **help** - دستیاب کمانڈز۔
 
+  {{#commands.server}}
   ⚙️ سرور:
   - **server status** - سرور ورژن اور حالت کی معلومات حاصل کریں۔
   - **server reboot** - سرور کو آرام سے دوبارہ شروع کریں۔
   - **server reboot force** - سرور کو زبردستی دوبارہ شروع کریں۔
+  {{/commands.server}}
 
   اس گفتگو میں **کمانڈ** (کیس سے غیر حساس) یا **کمانڈ نمبر** بھیجیں۔
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **سرور کمانڈز غیر فعال ہیں**۔
+
+  براہ کرم اپنے منتظم سے رابطہ کریں۔
+
   دستیاب کمانڈز کی فہرست حاصل کرنے کے لیے **help** بھیجیں۔
 
-APP_SESSION_STATUS_CHANGE: |
+app.help.reminder: |-
+  دستیاب کمانڈز کی فہرست حاصل کرنے کے لیے **help** بھیجیں۔
+
+app.session.status.change: |-
   {{{emoji}}} "{{{session}}}" سیشن {{{status}}} حالت میں تبدیل ہو گیا
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} **{{{session}}}** سیشن کی حالت **{{{status}}}** میں ہے
   **واٹس ایپ اکاؤنٹ:**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  مزید تفصیلات کے لیے [WAHA ڈیش بورڈ]({{{url}}}) ملاحظہ کریں۔
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ یہ ChatWoot انبکس **واٹس ایپ اکاؤنٹ** سے منسلک ہے اور پیغامات بھیجنے اور موصول کرنے کے لیے تیار ہے!
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **یہ ChatWoot انبکس واٹس ایپ اکاؤنٹ سے منسلک ہے لیکن پیغامات بھیجنے اور موصول کرنے کے لیے تیار نہیں ہے!**
 
   براہ کرم سیشن کی حالت چیک کریں اور اسے دوبارہ شروع کرنے کی کوشش کریں یا لاگ آؤٹ کریں اور QR کوڈ دوبارہ اسکین کریں۔
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **اس ChatWoot انبکس کے ساتھ واٹس ایپ اکاؤنٹ کو منسلک کرنے کے لیے اپنے فون پر QR کوڈ اسکین کریں!**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **ورژن:**
   ```
   {{{version}}}
@@ -155,16 +161,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   سرور آرام سے دوبارہ شروع ہو رہا ہے...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   سرور زبردستی دوبارہ شروع ہو رہا ہے...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ اکاؤنٹ کامیابی سے غیر مجاز ہو گیا!
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **نیا ورژن دستیاب ہے!**
 
   موجودہ ورژن: **{{{currentVersion}}}**
@@ -172,7 +178,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 [**🆕 تبدیلیوں کی فہرست**]({{{changelogUrl}}}) میں نیا کیا ہے دیکھیں
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **WAHA کی حمایت کریں!**
 
   آپ مفت **WAHA Core** ورژن استعمال کر رہے ہیں۔ اگر آپ کو یہ پروجیکٹ مفید لگتا ہے، تو براہ کرم اس کی ترقی کی حمایت کرنے پر غور کریں۔
@@ -180,3 +186,51 @@ APP_CORE_VERSION_USED: |
   آپ کی حمایت ہی وہ واحد طریقہ ہے جس سے ہم اپڈیٹس، فکسز، اور نئی خصوصیات پر کام جاری رکھ سکتے ہیں۔
 
   [**🎁 ہماری حمایت کریں**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **شیئر کیے گئے رابطہ(رابطے)**
+
+  {{#contacts}}
+  🪪 نام: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 فون: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **شیئر کی گئی لوکیشن**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **لائیو لوکیشن شیئر کی جا رہی ہے**
+  حقیقی وقت کی تازہ کاریوں کے لیے **WhatsApp** کھولیں۔
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **ChatWoot میں اس قسم کا پیغام معاونت یافتہ نہیں ہے۔**
+  📱 اسے دیکھنے کے لیے براہ کرم **WhatsApp** کھولیں۔
+
+  تفصیلات: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/locales/zh-CN.yaml

@@ -1,9 +1,9 @@
 # Simplified Chinese translations for ChatWoot integration
-LOCALE_NAME: '🇨🇳 中文（Simplified Chinese）'
-APP_INBOX_CONTACT_NAME: 'WhatsApp 集成（WAHA）'
-APP_INBOX_CONTACT_AVATAR_URL: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
+locale.name: '🇨🇳 中文（Simplified Chinese）'
+app.inbox.contact.name: 'WhatsApp 集成（WAHA）'
+app.inbox.contact.avatar.url: 'https://raw.githubusercontent.com/devlikeapro/waha/core/logo.png'
 
-JOB_ERROR_REPORT: |
+job.report.error: |-
   ⚠️ **{{{header}}}**
   {{#attempts.nextDelay}}
   🔄 将在 {{attempts.nextDelay}} 秒后重试...
@@ -20,51 +20,52 @@ JOB_ERROR_REPORT: |
   ```
   {{/error}}
 
-JOB_SUCCEEDED_REPORT: |
+job.report.succeeded: |-
   ✅ **成功**
   尝试：{{{attempts.current}}} / {{{attempts.max}}}
   详情：[{{{details.text}}}]({{{details.url}}})
 
-WHATSAPP_ERROR_SENDING_MESSAGE: 无法在 WhatsApp 中发送消息。
-WHATSAPP_ERROR_RECEIVING_MESSAGE: 无法接收来自 WhatsApp 的消息
-WHATSAPP_ERROR_REMOVING_MESSAGE: 无法从 WhatsApp 中删除消息
-APP_SCHEDULED_JOB_ERROR: 计划任务执行失败
+whatsapp.message.sending.error: 无法在 WhatsApp 中发送消息。
+whatsapp.message.receiving.error: 无法接收来自 WhatsApp 的消息
+whatsapp.message.removing.error: 无法从 WhatsApp 中删除消息
+job.scheduled.error.header: 计划任务执行失败
 
-MESSAGE_FROM_WHATSAPP: |
+message.from.whatsapp: |-
   {{{text}}}
 
   📱 *通过 WhatsApp 发送*
 
-MESSAGE_FROM_API: |
+message.from.api: |-
   {{{text}}}
 
   📱 *通过 API 发送*
 
-MESSAGE_REMOVED_IN_WHATSAPP: |
+message.removed.in.whatsapp: |-
   ❌ *此消息已在 WhatsApp 中被删除*
 
-MESSAGE_EDITED_IN_WHATSAPP: |
+message.edited.in.whatsapp: |-
   {{{text}}}
 
   ✏️ *已在 WhatsApp 中编辑*
 
-WHATSAPP_GROUP_MESSAGE: |
-  {{{text}}}
-
+whatsapp.group.message: |-
   👥 *{{{participant}}}*
 
-WHATSAPP_REACTION_ADDED: |
+  {{{text}}}
+
+whatsapp.reaction.added: |-
   *已反应* {{{emoji}}}
 
-WHATSAPP_REACTION_REMOVED: |
+whatsapp.reaction.removed: |-
   *已移除反应*
 
-WHATSAPP_CONTACT_GROUP_SUFFIX: '群组'
-WHATSAPP_CONTACT_CHANNEL_SUFFIX: '频道'
+whatsapp.contact.group.suffix: '群组'
+whatsapp.contact.channel.suffix: '频道'
+whatsapp.contact.broadcast.suffix: '广播列表'
 # Aka Stories
-WHATSAPP_CONTACT_STATUS_NAME: '状态'
+whatsapp.contact.status.name: '状态'
 
-APP_CONNECTED_MESSAGE: |
+app.connected.message: |-
   🔗 **已连接：WhatsApp 会话到 ChatWoot 收件箱**
 
   ✅ WhatsApp 会话 **{{{name}}}** 已成功连接到此 ChatWoot 收件箱。
@@ -82,7 +83,7 @@ APP_CONNECTED_MESSAGE: |
 
   开始吧！🚀
 
-APP_DISCONNECTED_MESSAGE: |
+app.disconnected.message: |-
   🔌 **已断开：从 ChatWoot 收件箱断开 WhatsApp 会话**
 
   ❌ WhatsApp 会话 **{{{name}}}** 已与此 ChatWoot 收件箱断开。
@@ -91,15 +92,15 @@ APP_DISCONNECTED_MESSAGE: |
 
   如需重新连接，请联系你的管理员。
 
-APP_UPDATED_MESSAGE: |
+app.updated.message: |-
   🔄 **已更新：WhatsApp 会话设置**
 
   ✅ WhatsApp 会话 **{{{name}}}** 的设置已更新。
 
-APP_COMMANDS_LIST: |
+app.commands.list: |-
   你可以通过发送以下命令来管理**WhatsApp 集成**：
 
-  🖥️ 会话：
+  🖥️ **会话**：
   1. **status** - 获取当前会话状态。
   2. **restart** - 重启会话——将尝试重新连接你的 WhatsApp 账号。
   3. **start** - 启动会话。
@@ -109,42 +110,49 @@ APP_COMMANDS_LIST: |
   7. **screenshot** - 获取会话截图（仅在 **WEBJS** 引擎中可用）。
   8. **help** - 查看可用命令。
 
+  {{#commands.server}}
+  {{#commands.server}}
   ⚙️ 服务器：
   - **server status** - 获取服务器版本和状态信息。
   - **server reboot** - 优雅地重启服务器。
   - **server reboot force** - 强制重启服务器。
+  {{/commands.server}}
+  {{/commands.server}}
 
   向此对话发送**命令**（不区分大小写）或**命令编号**。
 
-APP_HELP_REMINDER: |
+app.commands.server.disabled: ⛔ **服务器命令已禁用**。
+
+  请联系你的管理员。
+
   发送 **help** 获取可用命令列表。
 
-APP_SESSION_STATUS_CHANGE: |
+app.help.reminder: |-
+  发送 **help** 获取可用命令列表。
+
+app.session.status.change: |-
   {{{emoji}}} "{{{session}}}" 会话已切换为 {{{status}}} 状态
 
-APP_SESSION_CURRENT_STATUS: |
+app.session.current.status: |-
   {{{emoji}}} **{{{session}}}** 会话状态为 **{{{status}}}**
   **WhatsApp 账号：**
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_DASHBOARD_LINK: |
-  访问 [WAHA 控制台]({{{url}}}) 以了解更多信息。
-
-APP_SESSION_STATUS_WORKING: |
+app.session.status.working: |-
   ✅ 此 ChatWoot 收件箱已链接到**WhatsApp 账号**，可以正常收发消息！
 
   📱 **{{{name}}} ({{{id}}})**
 
-APP_SESSION_STATUS_ERROR: |
+app.session.status.error: |-
   ⚠️ **此 ChatWoot 收件箱已链接到 WhatsApp 账号，但尚未准备好收发消息！**
 
   请检查会话状态，尝试重启，或登出后重新扫描二维码。
 
-APP_SESSION_SCAN_QR_CODE: |
+app.session.scan.qr.code: |-
   ⚠️ **请在手机上扫描二维码，将 WhatsApp 账号与此 ChatWoot 收件箱关联！**
 
-APP_SERVER_VERSION_AND_STATUS: |
+app.server.version.and.status: |-
   **版本：**
   ```
   {{{version}}}
@@ -155,16 +163,16 @@ APP_SERVER_VERSION_AND_STATUS: |
   {{{status}}}
   ```
 
-APP_SERVER_REBOOT: |
+app.server.reboot: |-
   服务器正在优雅重启...
 
-APP_SERVER_REBOOT_FORCE: |
+app.server.reboot.force: |-
   服务器正在强制重启...
 
-APP_LOGOUT_SUCCESS: |
+app.logout.success: |-
   ✅ 账号已成功取消授权！
 
-APP_NEW_VERSION_AVAILABLE: |
+waha.new.version.available: |-
   🔄 **有新版本可用！**
 
   当前版本：**{{{currentVersion}}}**
@@ -172,7 +180,7 @@ APP_NEW_VERSION_AVAILABLE: |
 
   👉 查看[**🆕 更新日志**]({{{changelogUrl}}})
 
-APP_CORE_VERSION_USED: |
+waha.core.version.used: |-
   ❤️ **支持 WAHA！**
 
   你正在使用免费的 **WAHA Core** 版本。如果你觉得该项目有帮助，请考虑支持其开发。
@@ -180,3 +188,51 @@ APP_CORE_VERSION_USED: |
   你的支持是我们持续进行更新、修复和新增功能的唯一动力。
 
   [**🎁 支持我们**]({{{supportUrl}}})
+
+chatwoot.to.whatsapp.message.text: |-
+  {{{ content }}}
+
+chatwoot.to.whatsapp.message.media.caption: |-
+  {{#singleAttachment}}
+  {{#content}}
+  {{{ content }}}
+  {{/content}}
+  {{/singleAttachment}}
+
+whatsapp.to.chatwoot.message: |-
+  {{{payload.body}}}
+
+whatsapp.to.chatwoot.message.contacts: |-
+  👤 **共享联系人**
+
+  {{#contacts}}
+  🪪 姓名: **{{fullName}}**
+  {{#phoneNumbers}}
+  - 📞 电话: **{{.}}**
+  {{/phoneNumbers}}
+
+  {{/contacts}}
+
+whatsapp.to.chatwoot.message.location: |-
+  {{#message}}
+  {{#locationMessage}}
+  📍 **共享位置**
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/locationMessage}}
+
+  {{#liveLocationMessage}}
+  📍📡 **正在共享实时位置**
+  打开 **WhatsApp** 查看实时更新。
+
+  https://www.google.com/maps?q={{degreesLatitude}},{{degreesLongitude}}
+  {{#caption}}{{caption}}{{/caption}}
+  {{/liveLocationMessage}}
+  {{/message}}
+
+whatsapp.to.chatwoot.message.unsupported: |-
+  ⚠️ **ChatWoot 不支持此消息类型。**
+  📱 请打开 **WhatsApp** 查看。
+
+  详情: [{{{details.text}}}]({{{details.url}}})

src/apps/chatwoot/i18n/templates.ts

@@ -0,0 +1,189 @@
+import type { proto } from '@adiwajshing/baileys';
+import { ChatWootCommandsConfig } from '@waha/apps/chatwoot/dto/config.dto';
+import { WAMessage } from '@waha/structures/responses.dto';
+import { SimpleVCardInfo } from '@waha/core/vcard';
+
+export enum TKey {
+  LOCALE_NAME = 'locale.name',
+
+  //
+  // Jobs
+  //
+  JOB_REPORT_ERROR = 'job.report.error',
+  JOB_REPORT_SUCCEEDED = 'job.report.succeeded',
+  JOB_SCHEDULED_ERROR_HEADER = 'job.scheduled.error.header',
+
+  //
+  // WhatsApp Message Status
+  //
+  WHATSAPP_MESSAGE_SENDING_ERROR = 'whatsapp.message.sending.error',
+  WHATSAPP_MESSAGE_RECEIVING_ERROR = 'whatsapp.message.receiving.error',
+  WHATSAPP_MESSAGE_REMOVING_ERROR = 'whatsapp.message.removing.error',
+
+  //
+  // WhatsApp Messages
+  //
+  MESSAGE_FROM_WHATSAPP = 'message.from.whatsapp',
+  MESSAGE_FROM_API = 'message.from.api',
+  MESSAGE_REMOVED_IN_WHATSAPP = 'message.removed.in.whatsapp',
+  MESSAGE_EDITED_IN_WHATSAPP = 'message.edited.in.whatsapp',
+  WHATSAPP_GROUP_MESSAGE = 'whatsapp.group.message',
+  WHATSAPP_REACTION_ADDED = 'whatsapp.reaction.added',
+  WHATSAPP_REACTION_REMOVED = 'whatsapp.reaction.removed',
+
+  //
+  // Contact Suffixes
+  //
+  WHATSAPP_CONTACT_GROUP_SUFFIX = 'whatsapp.contact.group.suffix',
+  WHATSAPP_CONTACT_CHANNEL_SUFFIX = 'whatsapp.contact.channel.suffix',
+  WHATSAPP_CONTACT_BROADCAST_SUFFIX = 'whatsapp.contact.broadcast.suffix',
+  WHATSAPP_CONTACT_STATUS_NAME = 'whatsapp.contact.status.name',
+
+  //
+  // ChatWoot to WhatsApp
+  //
+  CW_TO_WA_MESSAGE_TEXT = 'chatwoot.to.whatsapp.message.text',
+  CW_TO_WA_MESSAGE_MEDIA_CAPTION = 'chatwoot.to.whatsapp.message.media.caption',
+
+  //
+  // WhatsApp to ChatWoot
+  //
+  WA_TO_CW_MESSAGE = 'whatsapp.to.chatwoot.message',
+  WA_TO_CW_MESSAGE_CONTACTS = 'whatsapp.to.chatwoot.message.contacts',
+  WA_TO_CW_MESSAGE_LOCATION = 'whatsapp.to.chatwoot.message.location',
+  WA_TO_CW_MESSAGE_UNSUPPORTED = 'whatsapp.to.chatwoot.message.unsupported',
+
+  //
+  // App Inbox
+  //
+  APP_INBOX_CONTACT_NAME = 'app.inbox.contact.name',
+  APP_INBOX_CONTACT_AVATAR_URL = 'app.inbox.contact.avatar.url',
+
+  //
+  // App Status
+  //
+  APP_CONNECTED_MESSAGE = 'app.connected.message',
+  APP_DISCONNECTED_MESSAGE = 'app.disconnected.message',
+  APP_UPDATED_MESSAGE = 'app.updated.message',
+
+  //
+  // App Session Status
+  //
+  APP_SESSION_STATUS_CHANGE = 'app.session.status.change',
+  APP_SESSION_CURRENT_STATUS = 'app.session.current.status',
+  APP_SESSION_STATUS_WORKING = 'app.session.status.working',
+  APP_SESSION_STATUS_ERROR = 'app.session.status.error',
+  APP_SESSION_SCAN_QR_CODE = 'app.session.scan.qr.code',
+
+  //
+  // App Commands
+  //
+  APP_COMMANDS_LIST = 'app.commands.list',
+  APP_COMMANDS_SERVER_DISABLED = 'app.commands.server.disabled',
+  APP_HELP_REMINDER = 'app.help.reminder',
+  APP_SERVER_VERSION_AND_STATUS = 'app.server.version.and.status',
+  APP_SERVER_REBOOT = 'app.server.reboot',
+  APP_SERVER_REBOOT_FORCE = 'app.server.reboot.force',
+  APP_LOGOUT_SUCCESS = 'app.logout.success',
+
+  //
+  // App Inbox
+  //
+  WAHA_NEW_VERSION_AVAILABLE = 'waha.new.version.available',
+  WAHA_CORE_VERSION_USED = 'waha.core.version.used',
+}
+
+// Define payload types
+interface Link {
+  text: string;
+  url: string;
+}
+
+export type TemplatePayloads = {
+  [TKey.LOCALE_NAME]: void;
+  [TKey.APP_INBOX_CONTACT_NAME]: void;
+  [TKey.APP_INBOX_CONTACT_AVATAR_URL]: void;
+  [TKey.MESSAGE_FROM_WHATSAPP]: { text: string };
+  [TKey.MESSAGE_FROM_API]: { text: string };
+  [TKey.MESSAGE_REMOVED_IN_WHATSAPP]: void;
+  [TKey.MESSAGE_EDITED_IN_WHATSAPP]: { text: string };
+  [TKey.WHATSAPP_GROUP_MESSAGE]: { text: string; participant: string };
+  [TKey.WHATSAPP_REACTION_ADDED]: { emoji: string };
+  [TKey.WHATSAPP_REACTION_REMOVED]: void;
+  [TKey.WHATSAPP_MESSAGE_SENDING_ERROR]: void;
+  [TKey.WHATSAPP_MESSAGE_RECEIVING_ERROR]: void;
+  [TKey.WHATSAPP_MESSAGE_REMOVING_ERROR]: void;
+  [TKey.WHATSAPP_CONTACT_GROUP_SUFFIX]: void;
+  [TKey.WHATSAPP_CONTACT_CHANNEL_SUFFIX]: void;
+  [TKey.WHATSAPP_CONTACT_BROADCAST_SUFFIX]: void;
+  [TKey.WHATSAPP_CONTACT_STATUS_NAME]: void;
+  [TKey.CW_TO_WA_MESSAGE_TEXT]: {
+    content: string;
+    chatwoot: any;
+  };
+  [TKey.CW_TO_WA_MESSAGE_MEDIA_CAPTION]: {
+    content: string;
+    chatwoot: any;
+    singleAttachment: boolean;
+  };
+  [TKey.WA_TO_CW_MESSAGE]: {
+    payload: WAMessage;
+  };
+  [TKey.WA_TO_CW_MESSAGE_CONTACTS]: { contacts: SimpleVCardInfo[] };
+  [TKey.WA_TO_CW_MESSAGE_LOCATION]: { payload: any; message: proto.Message };
+  [TKey.WA_TO_CW_MESSAGE_UNSUPPORTED]: { details: Link };
+  [TKey.JOB_SCHEDULED_ERROR_HEADER]: void;
+  [TKey.JOB_REPORT_ERROR]: {
+    header: string;
+    error: string;
+    details: Link;
+    attempts: {
+      current: number;
+      max: number;
+      nextDelay?: number;
+    };
+  };
+  [TKey.JOB_REPORT_SUCCEEDED]: {
+    details: Link;
+    attempts: {
+      current: number;
+      max: number;
+    };
+  };
+  [TKey.APP_CONNECTED_MESSAGE]: { name: string };
+  [TKey.APP_DISCONNECTED_MESSAGE]: { name: string };
+  [TKey.APP_UPDATED_MESSAGE]: { name: string };
+  [TKey.APP_SESSION_STATUS_CHANGE]: {
+    emoji: string;
+    session: string;
+    status: string;
+  };
+  [TKey.APP_SESSION_CURRENT_STATUS]: {
+    emoji: string;
+    session: string;
+    status: string;
+    name: string;
+    id: string;
+  };
+  [TKey.APP_SESSION_STATUS_WORKING]: { name: string; id: string };
+  [TKey.APP_SESSION_STATUS_ERROR]: void;
+  [TKey.APP_SESSION_SCAN_QR_CODE]: void;
+  [TKey.APP_HELP_REMINDER]: void;
+  [TKey.APP_COMMANDS_LIST]: { commands: ChatWootCommandsConfig };
+  [TKey.APP_COMMANDS_SERVER_DISABLED]: void;
+  [TKey.APP_SERVER_VERSION_AND_STATUS]: {
+    version: string;
+    status: string;
+  };
+  [TKey.APP_SERVER_REBOOT]: void;
+  [TKey.APP_SERVER_REBOOT_FORCE]: void;
+  [TKey.APP_LOGOUT_SUCCESS]: void;
+  [TKey.WAHA_NEW_VERSION_AVAILABLE]: {
+    currentVersion: string;
+    newVersion: string;
+    changelogUrl: string;
+  };
+  [TKey.WAHA_CORE_VERSION_USED]: {
+    supportUrl: string;
+  };
+};

src/apps/chatwoot/locale.ts

@@ -1,205 +0,0 @@
-import * as fs from 'fs-extra';
-import * as lodash from 'lodash';
-import * as Mustache from 'mustache';
-import * as path from 'path';
-import * as yaml from 'yaml';
-
-export const LOCALES = [
-  'en-US',
-  'ar-AE',
-  'bn-BD',
-  'pt-BR',
-  'de-DE',
-  'es-ES',
-  'fr-FR',
-  'id-ID',
-  'he-IL',
-  'hi-IN',
-  'fa-IR',
-  'pa-PK',
-  'ru-RU',
-  'tr-TR',
-  'uk-UA',
-  'ur-PK',
-  'zh-CN',
-];
-
-export const DEFAULT_LOCALE = 'en-US';
-
-function loadTemplateStrings(locale: string) {
-  const filename = `${locale}.yaml`;
-  const yamlPath = path.join(__dirname, 'i18n', filename);
-  const content = fs.readFileSync(yamlPath, 'utf-8');
-  return yaml.parse(content);
-}
-
-export interface Link {
-  text: string;
-  url: string;
-}
-
-function loadLocales(locales: string[]) {
-  const defaults = loadTemplateStrings(DEFAULT_LOCALE);
-  const result: Record<string, Record<string, string>> = {};
-  for (const locale of locales) {
-    const strings = loadTemplateStrings(locale);
-    result[locale] = lodash.merge({}, defaults, strings);
-  }
-  return result;
-}
-
-let locales: Record<string, Record<string, string>> = {};
-export const LOCALE_NAMES: Map<string, string> = new Map();
-
-try {
-  locales = loadLocales(LOCALES);
-  for (const [locale, strings] of Object.entries(locales)) {
-    LOCALE_NAMES.set(locale, strings['LOCALE_NAME']);
-  }
-} catch (error) {
-  console.error('Error loading locales:', error);
-  process.exit(1);
-}
-
-export enum TKey {
-  WHATSAPP_ERROR_SENDING_MESSAGE = 'WHATSAPP_ERROR_SENDING_MESSAGE',
-  WHATSAPP_ERROR_RECEIVING_MESSAGE = 'WHATSAPP_ERROR_RECEIVING_MESSAGE',
-  WHATSAPP_ERROR_REMOVING_MESSAGE = 'WHATSAPP_ERROR_REMOVING_MESSAGE',
-  JOB_ERROR_REPORT = 'JOB_ERROR_REPORT',
-  JOB_SUCCEEDED_REPORT = 'JOB_SUCCEEDED_REPORT',
-  MESSAGE_FROM_WHATSAPP = 'MESSAGE_FROM_WHATSAPP',
-  MESSAGE_FROM_API = 'MESSAGE_FROM_API',
-  MESSAGE_REMOVED_IN_WHATSAPP = 'MESSAGE_REMOVED_IN_WHATSAPP',
-  MESSAGE_EDITED_IN_WHATSAPP = 'MESSAGE_EDITED_IN_WHATSAPP',
-  WHATSAPP_GROUP_MESSAGE = 'WHATSAPP_GROUP_MESSAGE',
-  WHATSAPP_REACTION_ADDED = 'WHATSAPP_REACTION_ADDED',
-  WHATSAPP_REACTION_REMOVED = 'WHATSAPP_REACTION_REMOVED',
-  //
-  // Contact Suffixes
-  //
-  WHATSAPP_CONTACT_GROUP_SUFFIX = 'WHATSAPP_CONTACT_GROUP_SUFFIX',
-  WHATSAPP_CONTACT_CHANNEL_SUFFIX = 'WHATSAPP_CONTACT_CHANNEL_SUFFIX',
-  WHATSAPP_CONTACT_STATUS_NAME = 'WHATSAPP_CONTACT_STATUS_NAME',
-
-  //
-  // App Inbox
-  //
-  APP_INBOX_CONTACT_NAME = 'APP_INBOX_CONTACT_NAME',
-  APP_INBOX_CONTACT_AVATAR_URL = 'APP_INBOX_CONTACT_AVATAR_URL',
-  APP_CONNECTED_MESSAGE = 'APP_CONNECTED_MESSAGE',
-  APP_DISCONNECTED_MESSAGE = 'APP_DISCONNECTED_MESSAGE',
-  APP_UPDATED_MESSAGE = 'APP_UPDATED_MESSAGE',
-  APP_COMMANDS_LIST = 'APP_COMMANDS_LIST',
-  APP_HELP_REMINDER = 'APP_HELP_REMINDER',
-  APP_SESSION_STATUS_CHANGE = 'APP_SESSION_STATUS_CHANGE',
-  APP_SESSION_CURRENT_STATUS = 'APP_SESSION_CURRENT_STATUS',
-  APP_DASHBOARD_LINK = 'APP_DASHBOARD_LINK',
-  APP_SESSION_STATUS_WORKING = 'APP_SESSION_STATUS_WORKING',
-  APP_SESSION_STATUS_ERROR = 'APP_SESSION_STATUS_ERROR',
-  APP_SESSION_SCAN_QR_CODE = 'APP_SESSION_SCAN_QR_CODE',
-  APP_SERVER_VERSION_AND_STATUS = 'APP_SERVER_VERSION_AND_STATUS',
-  APP_SERVER_REBOOT = 'APP_SERVER_REBOOT',
-  APP_SERVER_REBOOT_FORCE = 'APP_SERVER_REBOOT_FORCE',
-  APP_LOGOUT_SUCCESS = 'APP_LOGOUT_SUCCESS',
-  APP_NEW_VERSION_AVAILABLE = 'APP_NEW_VERSION_AVAILABLE',
-  APP_CORE_VERSION_USED = 'APP_CORE_VERSION_USED',
-  APP_SCHEDULED_JOB_ERROR = 'APP_SCHEDULED_JOB_ERROR',
-}
-
-// Define payload types
-type TemplatePayloads = {
-  [TKey.APP_INBOX_CONTACT_NAME]: void;
-  [TKey.APP_INBOX_CONTACT_AVATAR_URL]: void;
-  [TKey.MESSAGE_FROM_WHATSAPP]: { text: string };
-  [TKey.MESSAGE_FROM_API]: { text: string };
-  [TKey.MESSAGE_REMOVED_IN_WHATSAPP]: void;
-  [TKey.MESSAGE_EDITED_IN_WHATSAPP]: { text: string };
-  [TKey.WHATSAPP_GROUP_MESSAGE]: { text: string; participant: string };
-  [TKey.WHATSAPP_REACTION_ADDED]: { emoji: string };
-  [TKey.WHATSAPP_REACTION_REMOVED]: void;
-  [TKey.WHATSAPP_ERROR_SENDING_MESSAGE]: void;
-  [TKey.WHATSAPP_ERROR_RECEIVING_MESSAGE]: void;
-  [TKey.WHATSAPP_ERROR_REMOVING_MESSAGE]: void;
-  [TKey.WHATSAPP_CONTACT_GROUP_SUFFIX]: void;
-  [TKey.WHATSAPP_CONTACT_CHANNEL_SUFFIX]: void;
-  [TKey.WHATSAPP_CONTACT_STATUS_NAME]: void;
-  [TKey.APP_SCHEDULED_JOB_ERROR]: void;
-  [TKey.JOB_ERROR_REPORT]: {
-    header: string;
-    error: string;
-    details: Link;
-    attempts: {
-      current: number;
-      max: number;
-      nextDelay?: number;
-    };
-  };
-  [TKey.JOB_SUCCEEDED_REPORT]: {
-    details: Link;
-    attempts: {
-      current: number;
-      max: number;
-    };
-  };
-  [TKey.APP_CONNECTED_MESSAGE]: { name: string };
-  [TKey.APP_DISCONNECTED_MESSAGE]: { name: string };
-  [TKey.APP_UPDATED_MESSAGE]: { name: string };
-  [TKey.APP_SESSION_STATUS_CHANGE]: {
-    emoji: string;
-    session: string;
-    status: string;
-  };
-  [TKey.APP_SESSION_CURRENT_STATUS]: {
-    emoji: string;
-    session: string;
-    status: string;
-    name: string;
-    id: string;
-  };
-  [TKey.APP_DASHBOARD_LINK]: { url: string };
-  [TKey.APP_SESSION_STATUS_WORKING]: { name: string; id: string };
-  [TKey.APP_SESSION_STATUS_ERROR]: void;
-  [TKey.APP_SESSION_SCAN_QR_CODE]: void;
-  [TKey.APP_HELP_REMINDER]: void;
-  [TKey.APP_COMMANDS_LIST]: void;
-  [TKey.APP_SERVER_VERSION_AND_STATUS]: { version: string; status: string };
-  [TKey.APP_SERVER_REBOOT]: void;
-  [TKey.APP_SERVER_REBOOT_FORCE]: void;
-  [TKey.APP_LOGOUT_SUCCESS]: void;
-  [TKey.APP_NEW_VERSION_AVAILABLE]: {
-    currentVersion: string;
-    newVersion: string;
-    changelogUrl: string;
-  };
-  [TKey.APP_CORE_VERSION_USED]: {
-    supportUrl: string;
-  };
-};
-
-export class Locale {
-  private readonly strings: Record<string, string>;
-
-  constructor(locale: string = DEFAULT_LOCALE) {
-    locale = locale || DEFAULT_LOCALE;
-    if (!locales[locale]) {
-      throw new Error(`Locale '${locale}' not found`);
-    }
-    this.strings = locales[locale];
-  }
-
-  key<K extends TKey>(key: K): Template<K> {
-    return new Template(this.strings[key] || key);
-  }
-}
-
-export class Template<K extends TKey> {
-  constructor(private readonly template: string) {}
-
-  render(data: TemplatePayloads[K]): string {
-    return Mustache.render(this.template, data);
-  }
-
-  r(data: TemplatePayloads[K]): string {
-    return this.render(data);
-  }
-}

src/apps/chatwoot/services/ChatWootAppService.ts

@@ -1,4 +1,4 @@
-import { Injectable } from '@nestjs/common';
+import { Injectable, UnprocessableEntityException } from '@nestjs/common';
 import { IAppService } from '@waha/apps/app_sdk/services/IAppService';
 import { CacheForConfig } from '@waha/apps/chatwoot/cache/ConversationCache';
 import { CHATWOOT_CUSTOM_ATTRIBUTES } from '@waha/apps/chatwoot/const';
@@ -10,7 +10,10 @@ import { WhatsappSession } from '@waha/core/abc/session.abc';
 import { InjectPinoLogger, PinoLogger } from 'nestjs-pino';
 
 import { DIContainer } from '../di/DIContainer';
-import { TKey } from '../locale';
+
+import { TKey } from '@waha/apps/chatwoot/i18n/templates';
+import { session } from 'passport';
+import { i18n } from '@waha/apps/chatwoot/i18n';
 
 @Injectable()
 export class ChatWootAppService implements IAppService {
@@ -21,11 +24,37 @@ export class ChatWootAppService implements IAppService {
     protected logger: PinoLogger,
   ) {}
 
+  validate(app: App<ChatWootAppConfig>): void {
+    if (!i18n.has(app.config.locale)) {
+      throw new UnprocessableEntityException(
+        `Unknown '${app.config.locale}' locale in 'config.local'`,
+      );
+    }
+  }
+
   async beforeCreated(app: App<ChatWootAppConfig>) {
     await this.setupCustomAttributes(app);
     await this.sendConnectedMessage(app);
   }
 
+  async beforeEnabled(
+    savedApp: App<ChatWootAppConfig>,
+    newApp: App<ChatWootAppConfig>,
+  ): Promise<void> {
+    // Enabling -> behave like created
+    await this.beforeCreated(newApp);
+    return;
+  }
+
+  async beforeDisabled(
+    savedApp: App<ChatWootAppConfig>,
+    newApp: App<ChatWootAppConfig>,
+  ): Promise<void> {
+    // Disabling -> behave like deleted
+    await this.beforeDeleted(savedApp);
+    return;
+  }
+
   async beforeUpdated(
     savedApp: App<ChatWootAppConfig>,
     newApp: App<ChatWootAppConfig>,
@@ -100,10 +129,8 @@ export class ChatWootAppService implements IAppService {
 
   private async setupCustomAttributes(app: App<ChatWootAppConfig>) {
     const di = new DIContainer(0, app.config, this.logger, null);
-    const api = di.CustomAttributesAPI();
-    for (const attr of CHATWOOT_CUSTOM_ATTRIBUTES) {
-      await api.upsert(attr);
-    }
+    const service = di.CustomAttributesService();
+    await service.upsert(CHATWOOT_CUSTOM_ATTRIBUTES);
   }
 
   private cleanCache(app: App<ChatWootAppConfig>) {

src/apps/chatwoot/services/ChatWootQueueService.ts

@@ -19,6 +19,10 @@ export class ChatWootQueueService {
     private readonly messageUpdatedQueue: Queue,
     @InjectQueue(QueueName.INBOX_MESSAGE_DELETED)
     private readonly messageDeletedQueue: Queue,
+    @InjectQueue(QueueName.INBOX_CONVERSATION_CREATED)
+    private readonly conversationCreatedQueue: Queue,
+    @InjectQueue(QueueName.INBOX_CONVERSATION_STATUS_CHANGED)
+    private readonly conversationStatusChanged: Queue,
     @InjectQueue(QueueName.INBOX_COMMANDS)
     private readonly commandsQueue: Queue,
   ) {}
@@ -41,10 +45,14 @@ export class ChatWootQueueService {
    */
   private getQueueForEvent(event: string): Queue | null {
     switch (event) {
+      case EventName.CONVERSATION_CREATED:
+        return this.conversationCreatedQueue;
       case EventName.MESSAGE_CREATED:
         return this.messageCreatedQueue;
       case EventName.MESSAGE_UPDATED:
         return this.messageUpdatedQueue;
+      case EventName.CONVERSATION_STATUS_CHANGED:
+        return this.conversationStatusChanged;
       case 'message_deleted':
         return this.messageDeletedQueue;
       case 'commands':
@@ -95,9 +103,9 @@ export class ChatWootQueueService {
    */
   async addJobToQueue(event: string, data: InboxData): Promise<any> {
     const queue = this.getQueueForEvent(event);
-    if (queue) {
-      return await this.add(queue, event, data);
+    if (!queue) {
+      return;
     }
-    return { ignored: true, event };
+    await this.add(queue, event, data);
   }
 }

src/apps/chatwoot/services/ConversationSelector.ts

@@ -0,0 +1,72 @@
+import { ConversationStatus } from '@waha/apps/chatwoot/client/types';
+import { contact_conversations } from '@figuro/chatwoot-sdk/dist/models/contact_conversations';
+import * as lodash from 'lodash';
+import type { conversation } from '@figuro/chatwoot-sdk/dist/models/conversation';
+
+export enum ConversationSort {
+  activity_newest = 'activity_newest',
+  created_newest = 'created_newest',
+  created_oldest = 'created_oldest',
+  activity_oldest = 'activity_oldest',
+}
+
+export type ConversationSelectorConfig = {
+  sort: ConversationSort;
+  status?: Array<ConversationStatus>;
+  inboxId: number;
+};
+
+export type ConversationResult = Pick<conversation, 'id' | 'account_id'>;
+
+export class ConversationSelector {
+  constructor(private config: ConversationSelectorConfig) {}
+
+  hasStatusFilter() {
+    return this.config.status;
+  }
+
+  select(conversations: contact_conversations): ConversationResult | null {
+    conversations = this.filter(conversations);
+    conversations = this.sort(conversations);
+    return conversations[0] || null;
+  }
+
+  private filter(conversations: contact_conversations): contact_conversations {
+    // Filter by inbox id
+    conversations = lodash.filter(conversations, {
+      inbox_id: this.config.inboxId,
+    }) as contact_conversations;
+
+    // Filter by status
+    if (this.config.status && this.config.status.length > 0) {
+      conversations = lodash.filter(conversations, (conversation) => {
+        return this.config.status.includes(
+          conversation.status as ConversationStatus,
+        );
+      });
+    }
+    return conversations;
+  }
+
+  private sort(conversations: contact_conversations): contact_conversations {
+    let field = null;
+    let dir = null;
+    switch (this.config.sort) {
+      case ConversationSort.activity_newest:
+        [field, dir] = ['last_activity_at', 'desc'];
+        break;
+      case ConversationSort.created_newest:
+        [field, dir] = ['created_at', 'desc'];
+        break;
+      case ConversationSort.created_oldest:
+        [field, dir] = ['created_at', 'asc'];
+        break;
+      case ConversationSort.activity_oldest:
+        [field, dir] = ['last_activity_at', 'asc'];
+    }
+    if (!field || !dir) {
+      return conversations;
+    }
+    return lodash.orderBy(conversations, [field], [dir]);
+  }
+}

src/apps/chatwoot/session/engines.ts

@@ -1,8 +1,8 @@
 import { WhatsAppMessage } from '@waha/apps/chatwoot/storage';
-import { toCusFormat } from '@waha/core/engines/noweb/session.noweb.core';
 import { WAHAEngine } from '@waha/structures/enums.dto';
 import { getEngineName } from '@waha/version';
 import { Message as MessageInstance } from 'whatsapp-web.js/src/structures';
+import { toCusFormat } from '@waha/core/utils/jids';
 
 interface IEngineHelper {
   WhatsAppMessageKeys(message: any): WhatsAppMessage;

src/apps/chatwoot/storage/MessageMappingRepository.ts

@@ -74,4 +74,17 @@ export class MessageMappingRepository {
       })
       .first();
   }
+
+  async getByChatwootMessageIdAndPart(
+    id: number,
+    part: number,
+  ): Promise<MessageMapping | null> {
+    return this.knex(this.tableName)
+      .where({
+        app_pk: this.appPk,
+        chatwoot_message_id: id,
+        part: part,
+      })
+      .first();
+  }
 }

src/apps/chatwoot/storage/MessageMappingService.ts

@@ -123,4 +123,26 @@ export class MessageMappingService {
     }
     return whatsapp;
   }
+
+  async getMappingByChatwootCombinedKeyAndPart(
+    chatwoot: ChatWootCombinedKey,
+    part: number,
+  ): Promise<MessageMapping | null> {
+    const chatwootMessages =
+      await this.chatwootMessageRepository.getByCombinedKey(chatwoot);
+    if (!chatwootMessages || chatwootMessages.length === 0) {
+      return null;
+    }
+    for (const cw of chatwootMessages) {
+      const mapping =
+        await this.messageMappingRepository.getByChatwootMessageIdAndPart(
+          cw.id,
+          part,
+        );
+      if (mapping) {
+        return mapping;
+      }
+    }
+    return null;
+  }
 }

src/apps/chatwoot/text.ts

@@ -20,12 +20,15 @@ export function MarkdownToWhatsApp(text: string): string {
       // Links: [text](url) → text (url)
       .replace(/\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g, '$1 ($2)')
       // Lists: -, +, * → * item
-      .replace(/^[\-\+\*] (.*)/gm, '* $1')
+      .replace(/^[-+*] (.*)/gm, '* $1')
   );
 }
 
 export function WhatsappToMarkdown(text: string): string {
   if (!text) {
+    return text;
+  }
+  if (text == '') {
     return '';
   }
   return (

src/config.service.ts

@@ -1,6 +1,7 @@
 import { Injectable, Logger, OnApplicationBootstrap } from '@nestjs/common';
 import { ConfigService } from '@nestjs/config';
 import { GlobalWebhookConfigConfig } from '@waha/core/config/GlobalWebhookConfig';
+import { IgnoreJidConfig } from '@waha/core/utils/jids';
 
 import { parseBool } from './helpers';
 import { WebhookConfig } from './structures/webhooks.config.dto';
@@ -178,6 +179,26 @@ export class WhatsappConfigService implements OnApplicationBootstrap {
     return parseBool(value);
   }
 
+  /**
+   * Global default "ignore settings" for chats.
+   * If not defined, defaults to false (do not ignore anything).
+   */
+  getIgnoreChatsConfig(): IgnoreJidConfig {
+    const status = parseBool(
+      this.configService.get('WAHA_SESSION_CONFIG_IGNORE_STATUS', 'false'),
+    );
+    const groups = parseBool(
+      this.configService.get('WAHA_SESSION_CONFIG_IGNORE_GROUPS', 'false'),
+    );
+    const channels = parseBool(
+      this.configService.get('WAHA_SESSION_CONFIG_IGNORE_CHANNELS', 'false'),
+    );
+    const broadcast = parseBool(
+      this.configService.get('WAHA_SESSION_CONFIG_IGNORE_BROADCAST', 'false'),
+    );
+    return { status, groups, channels, broadcast };
+  }
+
   onApplicationBootstrap() {
     const error = this.webhookConfig.validateConfig();
     if (error) {

src/core/abc/manager.abc.ts

@@ -14,9 +14,11 @@ import { GowsEngineConfigService } from '@waha/core/config/GowsEngineConfigServi
 import { GowsBootstrap } from '@waha/core/engines/gows/GowsBootstrap';
 import { ISessionMeRepository } from '@waha/core/storage/ISessionMeRepository';
 import { ISessionWorkerRepository } from '@waha/core/storage/ISessionWorkerRepository';
+import { IgnoreJidConfig } from '@waha/core/utils/jids';
 import { WAHAWebhook } from '@waha/structures/webhooks.dto';
 import { waitUntil } from '@waha/utils/promiseTimeout';
 import { VERSION } from '@waha/version';
+import * as lodash from 'lodash';
 import { PinoLogger } from 'nestjs-pino';
 import { merge, Observable, of } from 'rxjs';
 
@@ -235,6 +237,12 @@ export abstract class SessionManager
     }
     return new NoopEngineBootstrap();
   }
+
+  protected ignoreChatsConfig(config: SessionConfig) {
+    const ignore: IgnoreJidConfig = this.config.getIgnoreChatsConfig();
+    // Given the default, overwrite from the config if any
+    return lodash.defaults({}, config?.ignore, ignore);
+  }
 }
 
 export function populateSessionInfo(

src/core/abc/session.abc.ts

@@ -1,10 +1,14 @@
-import { isJidBroadcast } from '@adiwajshing/baileys/lib/WABinary/jid-utils';
 import {
   CoreMediaConverter,
   IMediaConverter,
 } from '@waha/core/media/IConverter';
 import { MessagesForRead } from '@waha/core/utils/convertors';
-import { isJidNewsletter } from '@waha/core/utils/jids';
+import {
+  IgnoreJidConfig,
+  isJidNewsletter,
+  isJidBroadcast,
+  JidFilter,
+} from '@waha/core/utils/jids';
 import {
   Channel,
   ChannelListResult,
@@ -49,10 +53,13 @@ import {
   delay,
   filter,
   of,
+  pairwise,
   retry,
+  scan,
   share,
   Subject,
   switchMap,
+  timestamp,
 } from 'rxjs';
 import { distinctUntilChanged, map } from 'rxjs/operators';
 import { MessageId } from 'whatsapp-web.js';
@@ -90,10 +97,7 @@ import {
   WAHAPresenceStatus,
   WAHASessionStatus,
 } from '../../structures/enums.dto';
-import {
-  EventCancelRequest,
-  EventMessageRequest,
-} from '../../structures/events.dto';
+import { EventMessageRequest } from '../../structures/events.dto';
 import {
   CreateGroupRequest,
   GroupField,
@@ -114,7 +118,10 @@ import {
   VideoStatus,
   VoiceStatus,
 } from '../../structures/status.dto';
-import { WASessionStatusBody } from '../../structures/webhooks.dto';
+import {
+  SessionStatusPoint,
+  WASessionStatusBody,
+} from '../../structures/webhooks.dto';
 import {
   AvailableInPlusVersion,
   NotImplementedByEngineError,
@@ -153,8 +160,11 @@ export interface SessionParams {
   loggerBuilder: LoggerBuilder;
   sessionStore: DataStore;
   proxyConfig?: ProxyConfig;
+  // Raw unchanged SessionConfig
   sessionConfig?: SessionConfig;
   engineConfig?: any;
+  // Ignore settings
+  ignore: IgnoreJidConfig;
 }
 
 export abstract class WhatsappSession {
@@ -169,6 +179,7 @@ export abstract class WhatsappSession {
   public sessionConfig?: SessionConfig;
   protected engineConfig?: any;
   protected unpairing: boolean = false;
+  protected jids: JidFilter;
 
   private _status: WAHASessionStatus;
   private shouldPrintQR: boolean;
@@ -195,8 +206,9 @@ export abstract class WhatsappSession {
     mediaManager,
     sessionConfig,
     engineConfig,
+    ignore,
   }: SessionParams) {
-    this.status$ = new BehaviorSubject(null);
+    this.status$ = new BehaviorSubject(WAHASessionStatus.STOPPED);
 
     this.name = name;
     this.proxyConfig = proxyConfig;
@@ -227,8 +239,6 @@ export abstract class WhatsappSession {
 
     this.events2.get(WAHAEvents.SESSION_STATUS).switch(
       this.status$
-        // initial value is null
-        .pipe(filter(Boolean))
         // Wait for WORKING status to get all the info
         // https://github.com/devlikeapro/waha/issues/409
         .pipe(
@@ -246,12 +256,32 @@ export abstract class WhatsappSession {
           distinctUntilChanged(
             (prev, curr) => prev === curr && curr === WAHASessionStatus.WORKING,
           ),
-        )
-        // Populate the session info
-        .pipe(
-          map<WAHASessionStatus, WASessionStatusBody>((status) => {
-            return { name: this.name, status: status };
-          }),
+          // attach current time (ms)
+          timestamp(),
+          map(
+            ({ value, timestamp }) =>
+              ({
+                status: value,
+                timestamp: timestamp,
+              }) as SessionStatusPoint,
+          ),
+          // keep the last 3 entries
+          scan<SessionStatusPoint, SessionStatusPoint[]>(
+            (statuses, status: SessionStatusPoint) => {
+              const next = [...statuses, status];
+              return next.length > 3 ? next.slice(-3) : next;
+            },
+            [],
+          ),
+          // shape final payload
+          map(
+            (statuses) =>
+              ({
+                name: this.name,
+                status: statuses.at(-1)?.status, // current
+                statuses: statuses,
+              }) as WASessionStatusBody,
+          ),
         ),
     );
 
@@ -260,6 +290,11 @@ export abstract class WhatsappSession {
     this.sessionConfig = sessionConfig;
     this.engineConfig = engineConfig;
     this.shouldPrintQR = printQR;
+    this.logger.info(
+      { ignore: ignore },
+      'The session ignores the following chat ids',
+    );
+    this.jids = new JidFilter(ignore);
   }
 
   public getEventObservable(event: WAHAEvents) {
@@ -330,6 +365,7 @@ export abstract class WhatsappSession {
       '--safebrowsing-disable-auto-update',
       '--use-mock-keychain',
       '--window-size=1280,720',
+      '--disable-blink-features=AutomationControlled',
       //
       // Cache options
       //

src/core/auth/apiKey.strategy.ts

@@ -6,6 +6,7 @@ import { HeaderAPIKeyStrategy } from 'passport-headerapikey';
 @Injectable()
 export class ApiKeyStrategy extends PassportStrategy(HeaderAPIKeyStrategy) {
   constructor(private auth: IApiKeyAuth) {
+    // @ts-ignore
     super({ header: 'X-Api-Key', prefix: '' }, true, (apikey, done) => {
       const isValid = this.auth.isValid(apikey);
       return done(isValid);

src/core/auth/auth.ts

@@ -32,9 +32,7 @@ export class HashAuth implements IApiKeyAuth {
   constructor(
     private hash: string,
     private algorithm: string,
-  ) {
-    this.algorithm = algorithm;
-  }
+  ) {}
 
   isValid(plain: string): boolean {
     if (!plain) {

src/core/auth/basicAuth.ts

@@ -11,7 +11,7 @@ export function BasicAuthFunction(username, password, exclude: string[] = []) {
     const auth = basicAuth({
       challenge: true,
       users: {
-        [username]: password,
+        [String(username)]: String(password),
       },
     });
     auth(req, res, next);