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When the dashboard hits a DB connection timeout, users currently see a
raw error message with no
path forward. This PR adds an inline troubleshooting system that detects
known error types and
surfaces contextual next steps — restart the DB, read the docs, or debug
with AI.
## Changes
- New ErrorDisplay component (packages/ui-patterns) — styled error card
with a title, monospace error
block, optional troubleshooting slot, and a "Contact support" link that
always renders. Accepts
typed supportFormParams to pre-fill the support form.
- Error classification in handleError (data/fetchers.ts) — on every API
error, the message is tested
against ERROR_PATTERNS. If matched, handleError throws a typed subclass
(ConnectionTimeoutError
extends ResponseError) instead of a plain ResponseError. Stack traces
now show the exact error
class. All existing instanceof ResponseError checks continue to work.
- ErrorMatcher component — reads errorType from the thrown class
instance, does an O(1) lookup into
ERROR_MAPPINGS, and renders the matching troubleshooting accordion as
children of ErrorDisplay.
Falls back to plain ErrorDisplay for unclassified errors.
- Connection timeout mapping — first error type wired up, with three
troubleshooting steps: restart
the database, link to the docs, and "Debug with AI" (opens the AI
assistant sidebar with a
pre-filled prompt).
- Telemetry — three new typed events track when the troubleshooter is
shown, when accordion steps are
toggled, and which CTAs are clicked.
## Adding a new error type
1. Add a class to types/api-errors.ts
2. Add { pattern, ErrorClass } to data/error-patterns.ts
3. Create a troubleshooting component in errorMappings/
4. Add an entry to error-mappings.tsx
131 lines
4.9 KiB
Markdown
131 lines
4.9 KiB
Markdown
# Error Handling
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`ErrorMatcher` displays a typed API error. If the error was classified by `handleError` (i.e. it is an instance of a known error class), it shows matching troubleshooting steps. Otherwise it shows a generic error card.
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Classification happens in the data layer — `handleError` in `data/fetchers.ts` matches the error message against patterns and throws the appropriate error subclass (e.g. `ConnectionTimeoutError`). The component never does regex matching itself.
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The `title` always comes from the caller — the same error type can appear on different pages with different titles.
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## Usage
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```tsx
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import { ErrorMatcher } from 'components/interfaces/ErrorHandling/ErrorMatcher'
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{
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isError && (
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<ErrorMatcher title="Failed to load tables" error={error} supportFormParams={{ projectRef }} />
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)
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}
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```
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Pass the full `error` object from React Query — not `error.message`. This lets `ErrorMatcher` check the error class and show the right troubleshooting steps.
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### Props
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| Prop | Type | Description |
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| ------------------- | ------------------------------- | ------------------------------------------------------------------ |
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| `title` | `string` | Displayed in the error card header. Set by the caller. |
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| `error` | `string \| { message: string }` | The error from React Query (pass the full object, not `.message`). |
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| `supportFormParams` | `Partial<SupportFormUrlKeys>` | Typed params for the support form URL (projectRef, category…). |
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| `className` | `string?` | Extra classes on the card. |
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`supportFormParams` is typed as `Partial<SupportFormUrlKeys>` — autocomplete shows all available fields (`projectRef`, `orgSlug`, `category`, `subject`, `message`, `error`, `sid`). The URL is built by `createSupportFormUrl()` from `SupportForm.utils.tsx`.
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## Adding a new error mapping
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**1. Add the error class to `types/api-errors.ts`**
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```ts
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export type KnownErrorType = 'connection-timeout' | 'your-error'
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export class YourError extends ResponseError {
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readonly errorType = 'your-error' as const
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}
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export type ClassifiedError = ConnectionTimeoutError | FailedToRetrieveProjectsError | YourError
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```
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**2. Add a pattern entry to `data/error-patterns.ts`**
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```ts
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import { YourError } from 'types/api-errors'
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export const ERROR_PATTERNS: ErrorPattern[] = [
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// existing...
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{
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pattern: /YOUR_ERROR_PATTERN/i,
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ErrorClass: YourError,
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},
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]
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```
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`handleError` picks this up automatically — any matching API error will be thrown as a `YourError` instance.
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**3. Create `errorMappings/YourError.tsx`**
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```tsx
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import { SIDEBAR_KEYS } from 'components/layouts/ProjectLayout/LayoutSidebar/LayoutSidebarProvider'
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import { useAiAssistantStateSnapshot } from 'state/ai-assistant-state'
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import { useSidebarManagerSnapshot } from 'state/sidebar-manager-state'
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import { TroubleshootingAccordion } from '../TroubleshootingAccordion'
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import {
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FixWithAITroubleshootingSection,
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TroubleshootingGuideSection,
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} from '../TroubleshootingSections'
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const ERROR_TYPE = 'your-error'
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const BUILD_PROMPT = () => `Describe the issue for the AI assistant.`
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export function YourErrorTroubleshooting() {
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const { openSidebar } = useSidebarManagerSnapshot()
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const aiSnap = useAiAssistantStateSnapshot()
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return (
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<TroubleshootingAccordion
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errorType={ERROR_TYPE}
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stepTitles={{ 1: 'Troubleshooting guide', 2: 'Debug with AI' }}
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>
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<TroubleshootingGuideSection
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number={1}
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errorType={ERROR_TYPE}
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href="https://supabase.com/docs/guides/..."
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/>
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<FixWithAITroubleshootingSection
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number={2}
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errorType={ERROR_TYPE}
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buildPrompt={BUILD_PROMPT}
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onDebugWithAI={(prompt) => {
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openSidebar(SIDEBAR_KEYS.AI_ASSISTANT)
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aiSnap.newChat({ initialMessage: prompt })
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}}
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/>
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</TroubleshootingAccordion>
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)
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}
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```
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**4. Add it to `error-mappings.tsx`**
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```tsx
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import { YourErrorTroubleshooting } from './errorMappings/YourError'
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export const ERROR_MAPPINGS: Record<KnownErrorType, ErrorMapping> = {
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// existing...
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'your-error': {
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id: 'your-error',
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Troubleshooting: YourErrorTroubleshooting,
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},
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}
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```
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That's it. `ErrorMatcher` picks it up automatically.
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## Available section components
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| Component | Props |
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| --------------------------------------- | ------------------------------------------------------- |
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| `RestartDatabaseTroubleshootingSection` | `number`, `errorType`, `onRestartProject?` |
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| `TroubleshootingGuideSection` | `number`, `errorType`, `href`, `title?`, `description?` |
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| `FixWithAITroubleshootingSection` | `number`, `errorType`, `buildPrompt`, `onDebugWithAI?` |
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