chatballs

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AndreyandClaude Opus 4.8 059b488592 fix(conversations): AI failure hands dialog to operator instead of dropping it

On a persistent ProviderError the inbound message was already marked
processed (InboxEvent) and the messenger offset advanced, so a silent
return left the customer with no reply and no operator follow-up.

Now an AI failure: pauses the dialog to the operator queue, posts a
SYSTEM trace + a graceful customer-facing fallback, notifies operators
(DIALOG_WAITING, dedup aifail:<id>), and delivers the fallback via the
transport. No customer message is lost.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>

2026-06-29 00:16:39 +03:00

fix(ai): wrap http.client.HTTPException (IncompleteRead) as ProviderError

2026-06-29 00:04:50 +03:00

api

♻️ refactor(api): adopt DRF foundation and migrate products module

2026-06-23 17:50:40 +03:00

channels

feat(ai): messenger style guard; seed corrected FoxRay + company content (v2)

2026-06-28 17:45:04 +03:00

conversations

fix(conversations): AI failure hands dialog to operator instead of dropping it

2026-06-29 00:16:39 +03:00