up: GOWS v1.0.49

closes #2260
Co-authored-by: ropu <rovagnati@gmail.com>

.env.example

@@ -56,6 +56,20 @@ WAHA_LOG_LEVEL=info
 # Don't print QR codes in logs
 WAHA_PRINT_QR=False
 
+# ======================
+# ===== PROMETHEUS =====
+# ======================
+# Prometheus metrics endpoint - GET /metrics
+# WAHA_PROMETHEUS_ENABLED=True
+# WAHA_PROMETHEUS_PATH=/metrics
+# WAHA_PROMETHEUS_METRIC_PREFIX=waha_
+# WAHA_PROMETHEUS_HTTP_DURATION_BUCKETS=0.005,0.01,0.025,0.05,0.1,0.25,0.5,1,2.5,5,10,30
+# Events to count in waha_events_total ('*' for all) - the server actively processes listed events even with no webhooks
+# WAHA_PROMETHEUS_TRACK_EVENTS=message.any
+# Optional basic auth for the metrics endpoint (both must be set)
+# WAHA_PROMETHEUS_USERNAME=admin
+# WAHA_PROMETHEUS_PASSWORD=secret
+
 # =========================
 # ===== MEDIA STORAGE =====
 # =========================
@@ -64,7 +78,17 @@ WAHA_MEDIA_STORAGE=LOCAL
 WHATSAPP_FILES_LIFETIME=0
 WHATSAPP_FILES_FOLDER=/app/.media
 
+#
 # Media download settings
+#
+# Events (webhooks, websockets)
+# WAHA_EVENTS_DOWNLOAD_MEDIA=true
+# WAHA_EVENTS_DOWNLOAD_MEDIA_MIMETYPES=image/jpeg,image/png
+# API default behavior (GET /api/{session}/chats/{chatId}/messages, etc.)
+# WAHA_API_DOWNLOAD_MEDIA=true
+# WAHA_API_DOWNLOAD_MEDIA_MIMETYPES=image/jpeg,image/png
+
+# DEPRECATED - use WAHA_EVENTS_* and WAHA_API_* variables above
 # WHATSAPP_DOWNLOAD_MEDIA=true
 # WHATSAPP_FILES_MIMETYPES=image/jpeg,image/png
 

.env.yarn

@@ -0,0 +1 @@
+SHARP_IGNORE_GLOBAL_LIBVIPS=1

.github/workflows/dev.yaml

@@ -35,7 +35,7 @@ jobs:
   #        run: yarn test:unit
 
   docker-build:
-    if: github.repository == 'devlikeapro/waha-plus'
+    if: github.repository == 'devlikeapro/waha'
     #    needs: unit-tests
     runs-on: ${{ matrix.runner }}
     name:
@@ -73,6 +73,7 @@ jobs:
       - name: Checkout
         uses: actions/checkout@v3
         with:
+          ref: dev
           fetch-depth: 0
 
       - name: Check recent changes

.yarnrc.yml

@@ -1,9 +1,16 @@
+approvedGitRepositories:
+  - '**'
+
 compressionLevel: mixed
 
 enableGlobalCache: false
 
+enableScripts: true
+
 nodeLinker: node-modules
 
+npmMinimalAgeGate: 0
+
 supportedArchitectures:
   cpu:
     - arm

Dockerfile

@@ -16,10 +16,10 @@ RUN apt-get update && \
 WORKDIR /git
 COPY package.json .
 COPY yarn.lock .
+COPY .yarnrc.yml .
 ENV YARN_CHECKSUM_BEHAVIOR=update
 
 RUN npm install -g corepack && corepack enable
-RUN yarn set version 4.9.2
 RUN yarn install
 
 # App
@@ -179,7 +179,7 @@ RUN if [ "$USE_BROWSER" = "chromium" ]; then \
 # Install Chrome
 # Available versions:
 # https://www.ubuntuupdates.org/package/google_chrome/stable/main/base/google-chrome-stable
-ARG CHROME_VERSION="140.0.7339.80-1"
+ARG CHROME_VERSION="152.0.7977.82-1"
 ARG OPUSTAGS_VERSION="1.10.1"
 RUN if [ "$USE_BROWSER" = "chrome" ]; then \
         wget --no-verbose -O /tmp/chrome.deb https://dl.google.com/linux/chrome/deb/pool/main/g/google-chrome-stable/google-chrome-stable_${CHROME_VERSION}_amd64.deb \

Makefile

@@ -43,9 +43,22 @@ up-noweb-libsignal:
 up-webjs:
 	yarn up whatsapp-web.js@github:devlikeapro/whatsapp-web.js#fork-main-2026-06-26
 
+link-webjs:
+	yarn up whatsapp-web.js@link:../whatsapp-web.js
+
+unlink-webjs: up-webjs
+
+rebuild-noweb:
+	cd ../Baileys && yarn build
+
+link-noweb: rebuild-noweb
+	yarn up @adiwajshing/baileys@link:../Baileys
+
+unlink-noweb: up-noweb
+
 up-wpp:
-	yarn up @wppconnect-team/wppconnect@github:wppconnect-team/wppconnect#master
+	SHARP_IGNORE_GLOBAL_LIBVIPS=1 yarn up @wppconnect-team/wppconnect@github:wppconnect-team/wppconnect#master
-	yarn up @wppconnect/wa-js@github:wppconnect-team/wa-js#main
+	SHARP_IGNORE_GLOBAL_LIBVIPS=1 yarn up @wppconnect/wa-js@github:wppconnect-team/wa-js#main
 
 up-rust-bridge:
 	yarn up -R whatsapp-rust-bridge

docker-compose/chatwoot/.waha.env

@@ -60,7 +60,17 @@ WAHA_MEDIA_STORAGE=LOCAL
 WHATSAPP_FILES_LIFETIME=1800
 WHATSAPP_FILES_FOLDER=/app/.media
 
+#
 # Media download settings
+#
+# Events (webhooks, websockets)
+# WAHA_EVENTS_DOWNLOAD_MEDIA=true
+# WAHA_EVENTS_DOWNLOAD_MEDIA_MIMETYPES=image/jpeg,image/png
+# API default behavior (GET /api/{session}/chats/{chatId}/messages, etc.)
+# WAHA_API_DOWNLOAD_MEDIA=true
+# WAHA_API_DOWNLOAD_MEDIA_MIMETYPES=image/jpeg,image/png
+
+# DEPRECATED - use WAHA_EVENTS_* and WAHA_API_* variables above
 # WHATSAPP_DOWNLOAD_MEDIA=true
 # WHATSAPP_FILES_MIMETYPES=image/jpeg,image/png
 

nest-cli.json

@@ -3,7 +3,6 @@
   "sourceRoot": "src",
   "compilerOptions": {
     "plugins": ["@nestjs/swagger"],
-    "watchPathIgnorePatterns": ["node_modules", "src/dashboard", "dist"],
     "assets": [
       { "include": "dashboard/**", "watchAssets": false },
       { "include": "core/engines/webjs/*", "watchAssets": true },

package.json

@@ -54,6 +54,12 @@
     "@nestjs/swagger": "^7.1.11",
     "@nestjs/terminus": "^10.2.3",
     "@nestjs/websockets": "^11.0.0",
+    "@opentelemetry/api": "^1.9.1",
+    "@opentelemetry/instrumentation-http": "^0.221.0",
+    "@opentelemetry/instrumentation-pino": "^0.67.0",
+    "@opentelemetry/sdk-node": "^0.221.0",
+    "@opentelemetry/sdk-trace": "^2.10.0",
+    "@prometheus-io/client": "^0.16.1",
     "@types/better-sqlite3": "^7.6.10",
     "@types/lodash": "^4.14.194",
     "@types/mustache": "^4.2.5",
@@ -66,7 +72,7 @@
     "agentkeepalive": "^4.5.0",
     "async-lock": "^1.4.1",
     "audio-decode": "^2.2.2",
-    "axios": "^1.9.0",
+    "axios": "^1.19.0",
     "axios-retry": "^4.5.0",
     "better-sqlite3": "^12.4.1",
     "bullmq": "^5.48.1",
@@ -105,7 +111,7 @@
     "pino-pretty": "^11.2.1",
     "pretty-bytes": "5.6.0",
     "promise-retry": "^2.0.1",
-    "puppeteer": "^24.31.0",
+    "puppeteer": "^25.10.0",
     "qrcode": "^1.5.1",
     "qrcode-terminal": "^0.12.0",
     "reflect-metadata": "^0.1.13",
@@ -115,6 +121,7 @@
     "shell-quote": "^1.8.3",
     "sqlite3": "^5.1.7",
     "swagger-ui-express": "^4.1.4",
+    "tapable": "^2.2.2",
     "ulid": "^2.3.0",
     "undici": "^7.16.0",
     "uniqid": "^5.4.0",
@@ -131,10 +138,11 @@
     "typescript": "5.9.2",
     "bufferutil": "^4.0.8",
     "ws": "^8.18.0",
-    "puppeteer": "^24.31.0",
+    "puppeteer": "^25.10.0",
     "whatwg-url": "13.0.0",
-    "axios": "^1.9.0",
+    "axios": "^1.19.0",
-    "whatsapp-rust-bridge": "npm:@devlikeapro/whatsapp-rust-bridge@0.5.2"
+    "whatsapp-rust-bridge": "npm:@devlikeapro/whatsapp-rust-bridge@0.5.2",
+    "sharp": "0.35.3"
   },
   "devDependencies": {
     "@grpc/grpc-js": "^1.14.1",
@@ -205,5 +213,5 @@
       }
     ]
   },
-  "packageManager": "yarn@4.9.2"
+  "packageManager": "yarn@4.17.1"
 }

src/api/chatting.controller.ts

@@ -9,7 +9,7 @@ import {
   UsePipes,
   ValidationPipe,
 } from '@nestjs/common';
-import { ApiOperation, ApiSecurity, ApiTags } from '@nestjs/swagger';
+import { ApiBody, ApiOperation, ApiSecurity, ApiTags } from '@nestjs/swagger';
 import { WAHAValidationPipe } from '@waha/nestjs/pipes/WAHAValidationPipe';
 import {
   GetChatMessagesFilter,
@@ -37,6 +37,7 @@ import {
   MessageReactionRequest,
   MessageReplyRequest,
   MessageStarRequest,
+  MessageStickerRequest,
   MessageTextQuery,
   MessageTextRequest,
   MessageVideoRequest,
@@ -145,6 +146,46 @@ export class ChattingController {
     return whatsapp.sendVideo(request);
   }
 
+  @Post('/sendSticker')
+  @ApiOperation({
+    summary: 'Send a sticker',
+    description:
+      'The image will not be converted. It must already be in WebP format. PNG and JPEG are not supported.',
+  })
+  @ApiBody({
+    type: MessageStickerRequest,
+    examples: {
+      url: {
+        summary: 'From URL',
+        value: {
+          session: 'default',
+          chatId: '11111111111@c.us',
+          reply_to: null,
+          file: {
+            url: 'https://www.gstatic.com/webp/gallery/1.webp',
+          },
+        },
+      },
+      base64webp: {
+        summary: 'From base64 WebP',
+        value: {
+          session: 'default',
+          chatId: '11111111111@c.us',
+          reply_to: null,
+          file: {
+            mimetype: 'image/webp',
+            data: 'your-base64-data-of-webp',
+          },
+        },
+      },
+    },
+  })
+  @CheckPolicies(CanSession(Action.Send, FromBody('session')))
+  async sendSticker(@Body() request: MessageStickerRequest) {
+    const whatsapp = await this.manager.getWorkingSession(request.session);
+    return whatsapp.sendSticker(request);
+  }
+
   @Post('/send/link-custom-preview')
   @ApiOperation({
     summary: 'Send a text message with a CUSTOM link preview.',
@@ -255,6 +296,7 @@ export class ChattingController {
     description: 'You can use it as buttons or list replacement',
   })
   @CheckPolicies(CanSession(Action.Send, FromBody('session')))
+  @UsePipes(new WAHAValidationPipe())
   async sendPoll(@Body() request: MessagePollRequest) {
     const whatsapp = await this.manager.getWorkingSession(request.session);
     return whatsapp.sendPoll(request);

src/api/groups.controller.ts

@@ -32,12 +32,17 @@ import {
   CreateGroupRequest,
   DescriptionRequest,
   GroupField,
+  GroupJoinRequest,
+  GroupJoinRequestResult,
   GroupParticipant,
   GroupsListFields,
   GroupsPaginationParams,
   JoinGroupRequest,
   JoinGroupResponse,
   ParticipantsRequest,
+  SettingsMemberAddMode,
+  SettingsMemberShareHistoryMode,
+  SettingsMembershipApproval,
   SettingsSecurityChangeInfo,
   SubjectRequest,
 } from '../structures/groups.dto';
@@ -309,6 +314,159 @@ export class GroupsController {
     return session.getMessagesAdminsOnly(id);
   }
 
+  @Put(':id/settings/security/member-add-mode')
+  @SessionApiParam
+  @GroupIdApiParam
+  @CheckPolicies(CanSession(Action.Send, FromParam('session')))
+  @ApiOperation({
+    summary: 'Update settings - who can add new members',
+    description:
+      'Updates the group settings for who can add new members to the group - all members or admins only.',
+  })
+  setMemberAddMode(
+    @WorkingSessionParam session: WhatsappSession,
+    @Param('id') id: string,
+    @Body() request: SettingsMemberAddMode,
+  ) {
+    return session.setMemberAddMode(id, request.membersCanAddNewMember);
+  }
+
+  @Get(':id/settings/security/member-add-mode')
+  @SessionApiParam
+  @GroupIdApiParam
+  @CheckPolicies(CanSession(Action.Read, FromParam('session')))
+  @ApiOperation({
+    summary: 'Get settings - who can add new members',
+    description:
+      'The group settings for who can add new members to the group - all members or admins only.',
+  })
+  getMemberAddMode(
+    @WorkingSessionParam session: WhatsappSession,
+    @Param('id') id: string,
+  ): Promise<SettingsMemberAddMode> {
+    return session.getMemberAddMode(id);
+  }
+
+  @Put(':id/settings/security/member-share-history-mode')
+  @SessionApiParam
+  @GroupIdApiParam
+  @CheckPolicies(CanSession(Action.Send, FromParam('session')))
+  @ApiOperation({
+    summary:
+      'Update settings - members can send message history to new members',
+    description:
+      'Updates the group settings for whether members can share message history with new members, or only admins can.',
+  })
+  @UsePipes(new ValidationPipe({ transform: true, whitelist: true }))
+  setMemberShareHistoryMode(
+    @WorkingSessionParam session: WhatsappSession,
+    @Param('id') id: string,
+    @Body() request: SettingsMemberShareHistoryMode,
+  ): Promise<boolean> {
+    return session.setMemberShareHistoryMode(
+      id,
+      request.membersCanShareHistory,
+    );
+  }
+
+  @Get(':id/settings/security/member-share-history-mode')
+  @SessionApiParam
+  @GroupIdApiParam
+  @CheckPolicies(CanSession(Action.Read, FromParam('session')))
+  @ApiOperation({
+    summary: 'Get settings - members can send message history to new members',
+    description:
+      'The group settings for whether members can share message history with new members, or only admins can.',
+  })
+  getMemberShareHistoryMode(
+    @WorkingSessionParam session: WhatsappSession,
+    @Param('id') id: string,
+  ): Promise<SettingsMemberShareHistoryMode> {
+    return session.getMemberShareHistoryMode(id);
+  }
+
+  @Put(':id/settings/security/membership-approval')
+  @SessionApiParam
+  @GroupIdApiParam
+  @CheckPolicies(CanSession(Action.Send, FromParam('session')))
+  @ApiOperation({
+    summary: 'Update settings - approve new members',
+    description:
+      'Enables or disables admin approval for users requesting to join the group.',
+  })
+  setMembershipApprovalMode(
+    @WorkingSessionParam session: WhatsappSession,
+    @Param('id') id: string,
+    @Body() request: SettingsMembershipApproval,
+  ): Promise<boolean> {
+    return session.setMembershipApprovalMode(
+      id,
+      request.newMembersApprovalRequired,
+    );
+  }
+
+  @Get(':id/settings/security/membership-approval')
+  @SessionApiParam
+  @GroupIdApiParam
+  @CheckPolicies(CanSession(Action.Read, FromParam('session')))
+  @ApiOperation({
+    summary: 'Get settings - approve new members',
+    description:
+      'Returns whether admin approval is required for users requesting to join the group.',
+  })
+  getMembershipApprovalMode(
+    @WorkingSessionParam session: WhatsappSession,
+    @Param('id') id: string,
+  ): Promise<SettingsMembershipApproval> {
+    return session.getMembershipApprovalMode(id);
+  }
+
+  @Get(':id/participants/join-requests')
+  @SessionApiParam
+  @GroupIdApiParam
+  @CheckPolicies(CanSession(Action.Read, FromParam('session')))
+  @ApiOperation({
+    summary: 'Get pending requests to join the group',
+  })
+  getGroupJoinRequests(
+    @WorkingSessionParam session: WhatsappSession,
+    @Param('id') id: string,
+  ): Promise<GroupJoinRequest[]> {
+    return session.getGroupJoinRequests(id);
+  }
+
+  @Post(':id/participants/join-requests/approve')
+  @HttpCode(HttpStatus.OK)
+  @SessionApiParam
+  @GroupIdApiParam
+  @CheckPolicies(CanSession(Action.Send, FromParam('session')))
+  @ApiOperation({
+    summary: 'Approve pending requests to join the group',
+  })
+  approveGroupJoinRequests(
+    @WorkingSessionParam session: WhatsappSession,
+    @Param('id') id: string,
+    @Body() request: ParticipantsRequest,
+  ): Promise<GroupJoinRequestResult[]> {
+    return session.approveGroupJoinRequests(id, request);
+  }
+
+  @Post(':id/participants/join-requests/reject')
+  @HttpCode(HttpStatus.OK)
+  @SessionApiParam
+  @GroupIdApiParam
+  @CheckPolicies(CanSession(Action.Send, FromParam('session')))
+  @ApiOperation({
+    summary: 'Reject pending requests to join the group',
+  })
+  rejectGroupJoinRequests(
+    @WorkingSessionParam session: WhatsappSession,
+    @Param('id') id: string,
+    @Body() request: ParticipantsRequest,
+  ): Promise<GroupJoinRequestResult[]> {
+    return session.rejectGroupJoinRequests(id, request);
+  }
+
   @Get(':id/invite-code')
   @SessionApiParam
   @GroupIdApiParam

src/api/sessions.controller.ts

@@ -34,11 +34,14 @@ import { WhatsappSession } from '../core/abc/session.abc';
 import {
   ListSessionsQuery,
   MeInfo,
+  MessageCappingData,
+  ReachoutTimelockData,
   SessionCreateRequest,
   SessionDTO,
   SessionExpand,
   SessionInfo,
   SessionInfoQuery,
+  SessionLogoutRequest,
   SessionUpdateRequest,
 } from '../structures/sessions.dto';
 import { SessionExamples } from './sessions.examples';
@@ -98,6 +101,39 @@ class SessionsController {
     return this.sessionService.getSessionMe(session);
   }
 
+  @Get(':session/capping')
+  @SessionApiParam
+  @ApiOperation({
+    summary: 'Fetch the account new-chat message capping (per-cycle quota)',
+    description:
+      'Fetch a fresh new-chat message capping (quota) state from WhatsApp. ' +
+      'The same value is also available under me.messageCapping in the session ' +
+      'info, and changes are pushed through the session.status event.',
+  })
+  @CheckPolicies(CanSession(Action.Read, FromParam('session')))
+  fetchMessageCapping(
+    @SessionParam session: WhatsappSession,
+  ): Promise<MessageCappingData> {
+    return session.fetchMessageCapping();
+  }
+
+  @Get(':session/timelock')
+  @SessionApiParam
+  @ApiOperation({
+    summary: 'Fetch the account reachout timelock state',
+    description:
+      'Fetch a fresh reachout timelock state from WhatsApp - the restriction ' +
+      'behind "server returned error 463" when messaging new contacts. ' +
+      'The same value is also available under me.reachoutTimelock in the session ' +
+      'info, and changes are pushed through the session.status event.',
+  })
+  @CheckPolicies(CanSession(Action.Read, FromParam('session')))
+  fetchReachoutTimelock(
+    @SessionParam session: WhatsappSession,
+  ): Promise<ReachoutTimelockData> {
+    return session.fetchReachoutTimelock();
+  }
+
   @Post('')
   @ApiOperation({
     summary: 'Create a session',
@@ -168,10 +204,14 @@ class SessionsController {
     summary: 'Logout from the session',
     description: 'Logout the session, restart a session if it was not STOPPED',
   })
+  @ApiBody({ type: SessionLogoutRequest, required: false })
   @CheckPolicies(CanSession(Action.Control, FromParam('session')))
   @UsePipes(new WAHAValidationPipe())
-  async logout(@Param('session') name: string): Promise<SessionDTO> {
+  async logout(
-    return this.sessionService.logoutSession(name);
+    @Param('session') name: string,
+    @Body() request?: SessionLogoutRequest,
+  ): Promise<SessionDTO> {
+    return this.sessionService.logoutSession(name, request);
   }
 
   @Post(':session/restart')

src/api/sessions.examples.ts

@@ -1,4 +1,4 @@
-import { AppName } from '@waha/apps/app_sdk/apps/name';
+import { AppName } from '@waha/apps/app_sdk/apps/apps';
 
 export const SessionExamples = {
   basic: {

src/api/websocket.gateway.core.ts

@@ -97,7 +97,7 @@ export class WebsocketGatewayCore
     }
 
     this.logger.debug(`New client connected: ${request.url} - ${socket.id}`);
-    const events: WAHAEvents[] = params.events;
+    const events = params.events as WAHAEvents[];
     this.logger.debug(
       `Client connected to session: '${session}', events: ${events}, ${socket.id}`,
     );
@@ -131,8 +131,13 @@ export class WebsocketGatewayCore
     const paramsEvents = query.getAll('events');
     const eventsRaw = paramsEvents.length > 0 ? paramsEvents : ['*'];
     const eventsList = eventsRaw.flatMap((value) => value.split(','));
-    const events = this.eventUnmask.unmask(eventsList);
+    const result = this.eventUnmask.unmask(eventsList);
-    return { session, events };
+    if (result.unknown.length > 0) {
+      this.logger.warn(
+        `Ignoring unknown websocket events: ${result.unknown.join(', ')}`,
+      );
+    }
+    return { session, events: result.events };
   }
 
   handleDisconnect(socket: WebSocket): any {

src/apps/app_sdk/JobLoggerWrapper.ts

@@ -52,7 +52,7 @@ export class JobLoggerWrapper implements ILogger {
     this.job
       .log(`[${timestamp}] ${level.toUpperCase()}: ${msg}`)
       .catch((err) => {
-        this.logger.error('Error logging message to job', err);
+        this.logger.error(err, 'Error logging message to job');
       });
   }
 }

src/apps/app_sdk/api/apps.controller.ts

@@ -14,7 +14,9 @@ import {
   UseGuards,
   UsePipes,
 } from '@nestjs/common';
-import { ApiOperation, ApiSecurity, ApiTags } from '@nestjs/swagger';
+import { ApiOperation, ApiParam, ApiSecurity, ApiTags } from '@nestjs/swagger';
+import { AppName } from '@waha/apps/app_sdk/apps/apps';
+import { UniqueAppResolver } from '@waha/apps/app_sdk/services/UniqueAppResolver';
 import {
   AppsService,
   IAppsService,
@@ -26,12 +28,13 @@ import {
   CanServer,
   CanSession,
   FromBody,
+  FromParam,
   FromQuery,
 } from '@waha/core/auth/policies';
 import { Action, session as SessionName } from '@waha/core/auth/casl.types';
 import { WAHAValidationPipe } from '@waha/nestjs/pipes/WAHAValidationPipe';
 
-import { APPS } from '../apps/definition';
+import { GetApp } from '../apps/registry';
 import { App } from '../dto/app.dto';
 import { ListAppsQuery } from '../dto/query.dto';
 
@@ -44,6 +47,7 @@ export class AppsController {
     @Inject(AppsService)
     private appsService: IAppsService,
     private manager: SessionManager,
+    private resolver: UniqueAppResolver,
   ) {}
 
   @Get('/')
@@ -63,7 +67,11 @@ export class AppsController {
   async create(@Body() app: App): Promise<App> {
     const result = await this.appsService.create(this.manager, app);
     const isRunning = this.manager.isRunning(app.session);
-    if (isRunning && app.enabled && APPS[app.app].restartOnChange) {
+    if (
+      isRunning &&
+      app.enabled &&
+      GetApp(app.app)?.definition.restartOnChange
+    ) {
       await this.manager.restart(app.session);
     }
     return result;
@@ -114,7 +122,7 @@ export class AppsController {
 
     const result = await this.appsService.upsert(this.manager, app);
     const isRunning = this.manager.isRunning(result.session);
-    if (isRunning && APPS[result.app].restartOnChange) {
+    if (isRunning && GetApp(result.app)?.definition.restartOnChange) {
       await this.manager.restart(result.session);
     }
     return result;
@@ -134,8 +142,44 @@ export class AppsController {
     }
     const app = await this.appsService.delete(this.manager, id);
     const isRunning = this.manager.isRunning(app.session);
-    if (isRunning && APPS[app.app].restartOnChange) {
+    if (isRunning && GetApp(app.app)?.definition.restartOnChange) {
       await this.manager.restart(app.session);
     }
   }
+
+  @Post('/:id/purge')
+  @ApiOperation({
+    summary: 'Purge app storage by app ID',
+    description:
+      "Delete the app's stored data (database rows, caches) while keeping the app configured.",
+  })
+  @CheckPolicies(CanServer(Action.Retrieve))
+  @UsePipes(new WAHAValidationPipe())
+  async purge(@Param('id') id: string, @Req() req: any): Promise<App> {
+    const existing = await this.appsService.get(this.manager, id);
+    if (!existing) {
+      throw new NotFoundException(`App '${id}' not found`);
+    }
+    if (!req.ability?.can(Action.App, new SessionName(existing.session))) {
+      throw new ForbiddenException();
+    }
+    return await this.appsService.purge(this.manager, id);
+  }
+
+  @Post('/:app/:session/purge')
+  @ApiOperation({
+    summary: 'Purge app storage by app name and session',
+    description:
+      "Delete the unique app's stored data for the session. The app must be enabled.",
+  })
+  @ApiParam({ name: 'app', enum: AppName })
+  @CheckPolicies(CanSession(Action.App, FromParam('session')))
+  @UsePipes(new WAHAValidationPipe())
+  async purgeUniqueApp(
+    @Param('app') appName: string,
+    @Param('session') session: string,
+  ): Promise<App> {
+    const app = await this.resolver.getEnabledApp(session, appName);
+    return await this.appsService.purge(this.manager, app.id);
+  }
 }

src/apps/app_sdk/api/tags.ts

@@ -0,0 +1,28 @@
+import { AppApiTag } from '@waha/apps/app_sdk/apps/openapi';
+import { AppRuntimeConfig } from '@waha/apps/app_sdk/apps/AppRuntime';
+import { GetApps } from '@waha/apps/app_sdk/apps/registry';
+
+export interface ApiTag {
+  name: string;
+  description: string;
+}
+
+/**
+ * OpenAPI tags for all registered apps - one "🧩 Apps: {Title}" tag per app,
+ * so app-specific endpoints get their own section in Swagger.
+ * Includes disabled apps too (only their openapi metadata is used) - some app
+ * controllers are served even when apps are disabled ('disabledControllers');
+ * their description is prefixed with "DISABLED" to make the state visible.
+ */
+export function GetAppsApiTags(): ApiTag[] {
+  return GetApps().map((app) => {
+    const enabled = AppRuntimeConfig.HasApp(app.name);
+    const description = enabled
+      ? app.openapi.description
+      : `DISABLED - ${app.openapi.description}`;
+    return {
+      name: AppApiTag(app.openapi),
+      description: description,
+    };
+  });
+}

src/apps/app_sdk/apps/AppRuntime.ts

@@ -1,15 +1,15 @@
 import { AppEnv } from '@waha/apps/app_sdk/env';
-import { AppDefinition, APPS } from '@waha/apps/app_sdk/apps/definition';
+import { AppModule } from '@waha/apps/app_sdk/apps/definition';
-import { AppName } from '@waha/apps/app_sdk/apps/name';
+import { GetApps } from '@waha/apps/app_sdk/apps/registry';
 
 class AppRuntimeConfigC {
-  private constructor(private apps: AppDefinition[] | null) {}
+  private constructor(private apps: AppModule[] | null) {}
 
   static FromEnv(env: typeof AppEnv) {
     if (!env.enabled) {
       return new AppRuntimeConfigC(null);
     }
-    let apps = Object.values(APPS);
+    let apps: AppModule[] = GetApps();
     // Include
     if (env.on && env.on.length > 0) {
       apps = apps.filter((app) => env.on!.includes(app.name));
@@ -30,18 +30,18 @@ class AppRuntimeConfigC {
   }
 
   GetAppsWithMigration() {
-    return this.GetApps().filter((app) => app.migrations);
+    return this.GetApps().filter((app) => app.definition.migrations);
   }
 
   GetAppsRequiringPlainKey() {
-    return this.GetApps().filter((app) => app.plainkey);
+    return this.GetApps().filter((app) => app.definition.plainkey);
   }
 
   GetAppsRequiringQueue() {
-    return this.GetApps().filter((app) => app.queue);
+    return this.GetApps().filter((app) => app.definition.queue);
   }
 
-  HasApp(name: AppName) {
+  HasApp(name: string) {
     return this.GetApps().some((app) => app.name === name);
   }
 

src/apps/app_sdk/apps/apps.ts

@@ -0,0 +1,37 @@
+import { ArgentinePhoneNumbersAppConfig } from '@waha/apps/argentine-phone-numbers/dto';
+import { Type } from '@nestjs/common';
+import { BrazilianPhoneNumbersAppConfig } from '@waha/apps/brazilian-phone-numbers/dto';
+import { CallsAppConfig } from '@waha/apps/calls/dto/config.dto';
+import { ChatWootAppConfig } from '@waha/apps/chatwoot/dto/config.dto';
+import { McpAppConfig } from '@waha/apps/mcp/dto/config.dto';
+import { MexicanPhoneNumbersAppConfig } from '@waha/apps/mexican-phone-numbers/dto';
+import { PhoneNumbersAppConfig } from '@waha/apps/phone-numbers/dto/config.dto';
+
+export enum AppName {
+  argentinePhoneNumbers = 'argentine-phone-numbers',
+  brazilianPhoneNumbers = 'brazilian-phone-numbers',
+  chatwoot = 'chatwoot',
+  calls = 'calls',
+  mcp = 'mcp',
+  mexicanPhoneNumbers = 'mexican-phone-numbers',
+  phoneNumbers = 'phone-numbers',
+}
+
+/**
+ * DTO classes used to transform and validate App.config, by app name.
+ * Kept separate from the registry so DTOs (imported by core structures) can resolve config classes
+ * without pulling in every app module (controllers, services, queues) - that creates require cycles.
+ */
+export const AppConfigClasses: Record<AppName, Type<any>> = {
+  [AppName.argentinePhoneNumbers]: ArgentinePhoneNumbersAppConfig,
+  [AppName.brazilianPhoneNumbers]: BrazilianPhoneNumbersAppConfig,
+  [AppName.phoneNumbers]: PhoneNumbersAppConfig,
+  [AppName.calls]: CallsAppConfig,
+  [AppName.chatwoot]: ChatWootAppConfig,
+  [AppName.mcp]: McpAppConfig,
+  [AppName.mexicanPhoneNumbers]: MexicanPhoneNumbersAppConfig,
+};
+
+export function GetAppConfigClass(name: AppName): Type<any> {
+  return AppConfigClasses[name] ?? Object;
+}

src/apps/app_sdk/apps/definition.ts

@@ -1,8 +1,10 @@
-import { AppName } from '@waha/apps/app_sdk/apps/name';
+import { Type } from '@nestjs/common';
+import { AppName } from '@waha/apps/app_sdk/apps/apps';
+import { AppOpenAPI } from '@waha/apps/app_sdk/apps/openapi';
+import { GetApp } from '@waha/apps/app_sdk/apps/registry';
+import { IAppService } from '@waha/apps/app_sdk/services/IAppService';
 
 export interface AppDefinition {
-  // App name
-  name: AppName;
   // If app requires WAHA_API_KEY_PLAIN to work
   plainkey: boolean;
   // If app requires queue to work
@@ -11,29 +13,51 @@ export interface AppDefinition {
   migrations: boolean;
   // If adding, updating, or removing this app requires a session restart
   restartOnChange: boolean;
+  // If only one instance of this app is allowed per session
+  unique: boolean;
 }
 
-// All Apps
+// NestJS module parts, included when the app is enabled in runtime configuration
-export const APPS: Record<AppName, AppDefinition> = {
+export interface AppNestJS {
-  [AppName.calls]: {
+  imports: any[];
-    name: AppName.calls,
+  controllers: any[];
-    plainkey: false,
+  providers: any[];
-    queue: false,
+}
-    migrations: false,
+
-    restartOnChange: true,
+/**
-  },
+ * Contract for the default export of 'src/apps/<name>/app.module.ts'.
-  [AppName.chatwoot]: {
+ * Each app self-describes with this and gets listed in the registry ('apps/registry.ts').
-    name: AppName.chatwoot,
+ */
-    plainkey: true,
+export interface AppModule {
-    queue: true,
+  // App name
-    migrations: true,
+  name: AppName;
-    restartOnChange: true,
+  // OpenAPI metadata (tag title, description) from 'src/apps/<name>/openapi.ts'
-  },
+  openapi: AppOpenAPI;
-  [AppName.mcp]: {
+  // Static app metadata (requirements, behavior flags)
-    name: AppName.mcp,
+  definition: AppDefinition;
-    plainkey: false,
+  // NestJS module parts
-    queue: false,
+  nestjs: AppNestJS;
-    migrations: false,
+  // Service implementing app lifecycle hooks; must also be listed in 'nestjs.providers'
-    restartOnChange: false,
+  Service: Type<IAppService>;
-  },
+}
-};
+
+export function isUniqueApp(name: AppName): boolean {
+  return GetApp(name)?.definition.unique === true;
+}
+
+// Returns the first unique AppName that appears more than once in the list, or null
+export function findDuplicateUniqueApp(
+  apps: Array<{ app: AppName }>,
+): AppName | null {
+  const seen = new Set<AppName>();
+  for (const app of apps) {
+    if (!isUniqueApp(app.app)) {
+      continue;
+    }
+    if (seen.has(app.app)) {
+      return app.app;
+    }
+    seen.add(app.app);
+  }
+  return null;
+}

src/apps/app_sdk/apps/name.ts

@@ -1,5 +0,0 @@
-export enum AppName {
-  chatwoot = 'chatwoot',
-  calls = 'calls',
-  mcp = 'mcp',
-}

src/apps/app_sdk/apps/openapi.ts

@@ -0,0 +1,14 @@
+/**
+ * OpenAPI metadata for an app, defined inline in the app's AppModule ('openapi' field).
+ * The registry applies the "🧩 Apps: {Title}" tag to every controller in 'nestjs.controllers',
+ * so app controllers do not declare @ApiTags themselves - a new app only touches its own folder.
+ */
+export interface AppOpenAPI {
+  title: string;
+  description: string;
+}
+
+// OpenAPI tag for app-specific endpoints - "🧩 Apps: {Title}"
+export function AppApiTag(openapi: AppOpenAPI): string {
+  return `🧩 Apps: ${openapi.title}`;
+}

src/apps/app_sdk/apps/registry.ts

@@ -0,0 +1,40 @@
+import ArgentinePhoneNumbersAppModule from '@waha/apps/argentine-phone-numbers/app.module';
+import { ApiTags } from '@nestjs/swagger';
+import BrazilianPhoneNumbersAppModule from '@waha/apps/brazilian-phone-numbers/app.module';
+import { AppModule } from '@waha/apps/app_sdk/apps/definition';
+import { AppApiTag } from '@waha/apps/app_sdk/apps/openapi';
+import CallsAppModule from '@waha/apps/calls/app.module';
+import ChatWootAppModule from '@waha/apps/chatwoot/app.module';
+import McpAppModule from '@waha/apps/mcp/app.module';
+import MexicanPhoneNumbersAppModule from '@waha/apps/mexican-phone-numbers/app.module';
+import PhoneNumbersAppModule from '@waha/apps/phone-numbers/app.module';
+
+/**
+ * Registry of available apps.
+ * Add new apps here - the rest of app_sdk works off this list.
+ */
+const APPS: AppModule[] = [
+  ArgentinePhoneNumbersAppModule,
+  BrazilianPhoneNumbersAppModule,
+  CallsAppModule,
+  ChatWootAppModule,
+  McpAppModule,
+  MexicanPhoneNumbersAppModule,
+  PhoneNumbersAppModule,
+];
+
+// Tag every app controller with the app's OpenAPI tag ("🧩 Apps: {Title}") from AppModule.openapi,
+// so controllers do not declare @ApiTags themselves (they cannot import their own app.module - require cycle).
+for (const app of APPS) {
+  for (const controller of app.nestjs.controllers) {
+    ApiTags(AppApiTag(app.openapi))(controller);
+  }
+}
+
+export function GetApps(): AppModule[] {
+  return APPS;
+}
+
+export function GetApp(name: string): AppModule | undefined {
+  return APPS.find((app) => app.name === name);
+}

src/apps/app_sdk/dto/app.dto.ts

@@ -1,6 +1,3 @@
-import { ChatWootAppConfig } from '@waha/apps/chatwoot/dto/config.dto';
-import { CallsAppConfig } from '@waha/apps/calls/dto/config.dto';
-import { McpAppConfig } from '@waha/apps/mcp/dto/config.dto';
 import { Type } from 'class-transformer';
 import {
   IsBoolean,
@@ -10,15 +7,13 @@ import {
   ValidateNested,
 } from 'class-validator';
 import { ApiExtraModels, ApiProperty } from '@nestjs/swagger';
-import { AppName } from '@waha/apps/app_sdk/apps/name';
+import {
+  AppConfigClasses,
+  AppName,
+  GetAppConfigClass,
+} from '@waha/apps/app_sdk/apps/apps';
 
-export type AllowedAppConfig =
+export class App<T = any> {
-  | ChatWootAppConfig
-  | CallsAppConfig
-  | McpAppConfig;
-
-@ApiExtraModels(ChatWootAppConfig, CallsAppConfig, McpAppConfig)
-export class App<T extends AllowedAppConfig = any> {
   @IsString()
   id: string;
 
@@ -41,36 +36,14 @@ export class App<T extends AllowedAppConfig = any> {
 
   @ValidateNested()
   @Type((options) => {
-    if (options && options.object && options.object.app) {
+    const name = options?.object?.app;
-      switch (options.object.app) {
+    if (!name) {
-        case AppName.chatwoot:
+      return Object;
-          return ChatWootAppConfig;
-        case AppName.calls:
-          return CallsAppConfig;
-        case AppName.mcp:
-          return McpAppConfig;
-        default:
-          return Object;
-      }
     }
-    return Object;
+    return GetAppConfigClass(name);
   })
   config: T;
 }
 
-export class ChatWootAppDto extends App<ChatWootAppConfig> {
+// Swagger models for app configs
-  @Type(() => ChatWootAppConfig)
+ApiExtraModels(...Object.values(AppConfigClasses))(App);
-  config: ChatWootAppConfig;
-}
-
-export class CallsAppDto extends App<CallsAppConfig> {
-  @Type(() => CallsAppConfig)
-  config: CallsAppConfig;
-}
-
-export class McpAppDto extends App<McpAppConfig> {
-  @Type(() => McpAppConfig)
-  config: McpAppConfig;
-}
-
-export type AppDto = ChatWootAppDto | CallsAppDto | McpAppDto;

src/apps/app_sdk/env.ts

@@ -1,9 +1,9 @@
 import { parseBool } from '@waha/helpers';
-import { APPS } from '@waha/apps/app_sdk/apps/definition';
+import { GetApps } from '@waha/apps/app_sdk/apps/registry';
 
 // Apps that don't require queue (Redis) - derived from AppDefinition
-const IN_MEMORY_APPS = Object.values(APPS)
+const IN_MEMORY_APPS = GetApps()
-  .filter((app) => !app.queue)
+  .filter((app) => !app.definition.queue)
   .map((app) => app.name);
 
 function parseCommaSeparatedList(value: string | undefined): string[] {

src/apps/app_sdk/services/AppsDisabledService.ts

@@ -41,6 +41,14 @@ export class AppsDisabledService implements IAppsService {
     throw new AppsIsDisabledError();
   }
 
+  async purge(manager: SessionManager, appId: string): Promise<App> {
+    throw new AppsIsDisabledError();
+  }
+
+  async purgeBySession(manager: SessionManager, session: string) {
+    return;
+  }
+
   async removeBySession(manager: SessionManager, session: string) {
     return;
   }

src/apps/app_sdk/services/AppsEnabledService.ts

@@ -1,15 +1,12 @@
 import {
   Injectable,
   NotFoundException,
-  Optional,
   UnprocessableEntityException,
 } from '@nestjs/common';
+import { ModuleRef } from '@nestjs/core';
 import { migrate } from '@waha/apps/app_sdk/migrations';
 import { IAppService } from '@waha/apps/app_sdk/services/IAppService';
 import { IAppsService } from '@waha/apps/app_sdk/services/IAppsService';
-import { ChatWootAppService } from '@waha/apps/chatwoot/services/ChatWootAppService';
-import { CallsAppService } from '@waha/apps/calls/services/CallsAppService';
-import { McpAppService } from '@waha/apps/mcp/services/McpAppService';
 import { DataStore } from '@waha/core/abc/DataStore';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { WhatsappSession } from '@waha/core/abc/session.abc';
@@ -19,8 +16,12 @@ import { InjectPinoLogger, PinoLogger } from 'nestjs-pino';
 
 import { App } from '../dto/app.dto';
 import { AppRepository } from '../storage/AppRepository';
-import { AppName } from '@waha/apps/app_sdk/apps/name';
 import { AppRuntimeConfig } from '@waha/apps/app_sdk/apps/AppRuntime';
+import {
+  findDuplicateUniqueApp,
+  isUniqueApp,
+} from '@waha/apps/app_sdk/apps/definition';
+import { GetApp } from '@waha/apps/app_sdk/apps/registry';
 
 export class AppDisableError extends UnprocessableEntityException {
   constructor(app: string) {
@@ -30,14 +31,21 @@ export class AppDisableError extends UnprocessableEntityException {
   }
 }
 
+export class AppUniquePerSessionError extends UnprocessableEntityException {
+  constructor(app: string, session: string, existingAppId: string) {
+    super(
+      `Only one '${app}' app is allowed per session. ` +
+        `Session '${session}' already has a '${app}' app with ID '${existingAppId}'.`,
+    );
+  }
+}
+
 @Injectable()
 export class AppsEnabledService implements IAppsService {
   constructor(
     @InjectPinoLogger('AppsService')
     protected logger: PinoLogger,
-    @Optional() protected readonly chatwootService: ChatWootAppService,
+    private readonly moduleRef: ModuleRef,
-    @Optional() protected readonly callsAppService: CallsAppService,
-    @Optional() protected readonly mcpAppService: McpAppService,
   ) {}
 
   async list(manager: SessionManager, session: string): Promise<App[]> {
@@ -64,31 +72,17 @@ export class AppsEnabledService implements IAppsService {
       throw new Error(`App with ID '${app.id}' already exists.`);
     }
 
-    let existingApps: App[] = [];
+    // Validate only one instance of a unique app per session
-    if (app.app === AppName.chatwoot || app.app === AppName.calls) {
+    if (isUniqueApp(app.app)) {
-      existingApps = await repo.getAllBySession(app.session);
+      const existingApps = await repo.getAllBySession(app.session);
-    }
+      const duplicateApp = existingApps.find(
-    // Validate only one Chatwoot app per session
+        (existingApp) => existingApp.app === app.app,
-    if (app.app === AppName.chatwoot) {
-      const existingChatwootApp = existingApps.find(
-        (existingApp) => existingApp.app === AppName.chatwoot,
       );
-
+      if (duplicateApp) {
-      if (existingChatwootApp) {
+        throw new AppUniquePerSessionError(
-        throw new Error(
+          app.app,
-          `Only one Chatwoot app is allowed per session. Session '${app.session}' already has a Chatwoot app with ID '${existingChatwootApp.id}'.`,
+          app.session,
-        );
+          duplicateApp.id,
-      }
-    }
-    // Validate only one Calls app per session
-    if (app.app === AppName.calls) {
-      const existingCallsApp = existingApps.find(
-        (existingApp) => existingApp.app === AppName.calls,
-      );
-
-      if (existingCallsApp) {
-        throw new Error(
-          `Only one Calls app is allowed per session. Session '${app.session}' already has a Calls app with ID '${existingCallsApp.id}'.`,
         );
       }
     }
@@ -192,6 +186,35 @@ export class AppsEnabledService implements IAppsService {
     return app;
   }
 
+  async purge(manager: SessionManager, appId: string): Promise<App> {
+    const knex = manager.store.getWAHADatabase();
+    const repo = new AppRepository(knex);
+    const app = await repo.getById(appId);
+    if (!app) {
+      throw new NotFoundException(`App '${appId}' not found`);
+    }
+    const service = this.getAppService(app);
+    if (!service) {
+      throw new AppDisableError(app.app);
+    }
+    await service.purge(manager, app);
+    delete app.pk;
+    return app;
+  }
+
+  async purgeBySession(manager: SessionManager, session: string) {
+    const knex = manager.store.getWAHADatabase();
+    const repo = new AppRepository(knex);
+    const apps = await repo.getAllBySession(session);
+    for (const app of apps) {
+      const service = this.getAppService(app);
+      if (!service) {
+        continue;
+      }
+      await service.purge(manager, app);
+    }
+  }
+
   async removeBySession(manager: SessionManager, session: string) {
     const knex = manager.store.getWAHADatabase();
     const repo = new AppRepository(knex);
@@ -212,6 +235,10 @@ export class AppsEnabledService implements IAppsService {
       if (!service && !AppRuntimeConfig.HasApp(app.app)) {
         throw new AppDisableError(app.app);
       }
+      const plugins = service.plugins(app, session, store);
+      for (const options of plugins) {
+        session.plugins.add(options, app.id);
+      }
       service.beforeSessionStart(app, session);
     }
   }
@@ -234,6 +261,15 @@ export class AppsEnabledService implements IAppsService {
     session: string,
     apps: App[],
   ): Promise<void> {
+    // Reject duplicate unique apps in the payload before any writes,
+    // otherwise the by-type matching below binds them to the same app
+    const duplicateUniqueApp = findDuplicateUniqueApp(apps);
+    if (duplicateUniqueApp !== null) {
+      throw new UnprocessableEntityException(
+        `Only one '${duplicateUniqueApp}' app is allowed per session - remove duplicate entries from 'apps'.`,
+      );
+    }
+
     const existing = await this.list(manager, session);
     const ids = new Set<string>();
 
@@ -266,15 +302,15 @@ export class AppsEnabledService implements IAppsService {
   }
 
   private getAppService(app: App): IAppService | null {
-    switch (app.app) {
+    const appModule = GetApp(app.app);
-      case AppName.chatwoot:
+    if (!appModule) {
-        return this.chatwootService;
+      throw new Error(`App '${app.app}' not supported`);
-      case AppName.calls:
+    }
-        return this.callsAppService;
+    try {
-      case AppName.mcp:
+      return this.moduleRef.get(appModule.Service, { strict: false });
-        return this.mcpAppService;
+    } catch {
-      default:
+      // Provider is not registered - app is disabled via WAHA_APPS_ON / WAHA_APPS_OFF
-        throw new Error(`App '${app.app}' not supported`);
+      return null;
     }
   }
 

src/apps/app_sdk/services/IAppService.ts

@@ -1,6 +1,8 @@
 import { App } from '@waha/apps/app_sdk/dto/app.dto';
+import { DataStore } from '@waha/core/abc/DataStore';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { WhatsappSession } from '@waha/core/abc/session.abc';
+import { PluginOptions } from '@waha/core/abc/session.plugin';
 
 /**
  * Exact App service
@@ -42,6 +44,12 @@ export interface IAppService {
 
   beforeDeleted(manager: SessionManager, app: App): Promise<void>;
 
+  /**
+   * Deletes the app's stored data (database rows, caches) while keeping the app configured.
+   * Apps without storage implement it as a no-op.
+   */
+  purge(manager: SessionManager, app: App): Promise<void>;
+
   /**
    * Called for each app before a bulk session deletion removes all app records.
    * Use this to clean up external resources tied to the app (e.g. API keys).
@@ -54,6 +62,17 @@ export interface IAppService {
    */
   enrich(manager: SessionManager, app: App): Promise<void>;
 
+  /**
+   * Session plugins contributed by this app. AppsEnabledService registers them with the app id,
+   * and the session manager attaches their hooks and events before session.start().
+   * store - the server data store, for apps whose plugins persist data.
+   */
+  plugins(
+    app: App,
+    session: WhatsappSession,
+    store?: DataStore,
+  ): PluginOptions[];
+
   beforeSessionStart(app: App, session: WhatsappSession): void;
 
   afterSessionStart(app: App, session: WhatsappSession): void;

src/apps/app_sdk/services/IAppsService.ts

@@ -17,6 +17,10 @@ export interface IAppsService {
 
   delete(manager: SessionManager, appId: string): Promise<App>;
 
+  purge(manager: SessionManager, appId: string): Promise<App>;
+
+  purgeBySession(manager: SessionManager, session: string): Promise<void>;
+
   removeBySession(manager: SessionManager, session: string): Promise<void>;
 
   beforeSessionStart(session: WhatsappSession, store: DataStore): Promise<void>;

src/apps/app_sdk/services/UniqueAppResolver.ts

@@ -0,0 +1,55 @@
+import { Injectable, NotFoundException } from '@nestjs/common';
+import { AppRepository } from '@waha/apps/app_sdk/storage/AppRepository';
+import { AppDB } from '@waha/apps/app_sdk/storage/types';
+import { SessionManager } from '@waha/core/abc/manager.abc';
+import { SessionPlugin } from '@waha/core/abc/session.plugin';
+
+/**
+ * Resolves the single instance of a unique-per-session app ('definition.unique') by session name,
+ * so app controllers can expose session-keyed routes ('api/apps/{app}/{session}/...') instead of app-id ones.
+ * Uniqueness is guaranteed at write time by AppsEnabledService, so the first enabled row is the instance.
+ * Must not import 'apps/registry.ts' or 'apps/definition.ts' - controllers import this resolver,
+ * and the registry imports app modules (with their controllers), which would create a require cycle.
+ */
+@Injectable()
+export class UniqueAppResolver {
+  constructor(private readonly manager: SessionManager) {}
+
+  /**
+   * Enabled app row for the session; 404 if the app is missing or disabled.
+   * Does not require the session to be running - persistent app data stays accessible for stopped sessions.
+   */
+  async getEnabledApp(sessionName: string, appName: string): Promise<AppDB> {
+    const knex = this.manager.store.getWAHADatabase();
+    const repository = new AppRepository(knex);
+    const app = await repository.getEnabledBySessionAndApp(
+      sessionName,
+      appName,
+    );
+    if (!app) {
+      throw new NotFoundException(
+        `App '${appName}' is not enabled for session '${sessionName}'`,
+      );
+    }
+    return app;
+  }
+
+  /**
+   * Live plugin instance for the app, or null when the session is not running (best-effort access).
+   */
+  getPlugin<Plugin extends SessionPlugin<any, any>>(
+    app: AppDB,
+    PluginClass: abstract new (...args: any[]) => Plugin,
+  ): Plugin | null {
+    if (!this.manager.isRunning(app.session)) {
+      return null;
+    }
+    let session;
+    try {
+      session = this.manager.getSession(app.session);
+    } catch {
+      return null;
+    }
+    return session.plugins.get(PluginClass, app.id);
+  }
+}

src/apps/app_sdk/storage/AppRepository.ts

@@ -83,6 +83,25 @@ export class AppRepository {
     return this.deserialize(app);
   }
 
+  /**
+   * Gets the enabled app of the given type for a session.
+   * Intended for unique-per-session apps - returns the first match.
+   */
+  async getEnabledBySessionAndApp(
+    session: string,
+    appName: string,
+  ): Promise<AppDB | null> {
+    const app = await this.knex(this.tableName)
+      .where('session', session)
+      .andWhere('app', appName)
+      .andWhere('enabled', true)
+      .first();
+    if (!app) {
+      return null;
+    }
+    return this.deserialize(app);
+  }
+
   /**
    * Gets all apps
    */

src/apps/apps.module.disabled.ts

@@ -1,5 +1,6 @@
 import { AppsService } from '@waha/apps/app_sdk/services/IAppsService';
 import { AppsDisabledService } from '@waha/apps/app_sdk/services/AppsDisabledService';
+import { UniqueAppResolver } from '@waha/apps/app_sdk/services/UniqueAppResolver';
 import { AppsController } from '@waha/apps/app_sdk/api/apps.controller';
 import { ChatwootLocalesController } from '@waha/apps/chatwoot/api/chatwoot.locales.controller';
 
@@ -9,6 +10,7 @@ export const AppsDisabled = {
       provide: AppsService,
       useClass: AppsDisabledService,
     },
+    UniqueAppResolver,
   ],
   imports: [],
   controllers: [AppsController, ChatwootLocalesController],

src/apps/apps.module.enabled.ts

@@ -4,17 +4,20 @@ import { RMutexModule } from '@waha/modules/rmutex';
 import { BullBoardModule } from '@bull-board/nestjs';
 import { ExpressAdapter } from '@bull-board/express';
 import { BullAuthMiddleware } from '@waha/apps/app_sdk/auth';
-import { ChatWootExports } from '@waha/apps/chatwoot/chatwoot.module';
-import { McpModuleExports } from '@waha/apps/mcp/mcp.module';
 import { AppsController } from '@waha/apps/app_sdk/api/apps.controller';
-import { CallsAppExports } from '@waha/apps/calls/calls.module';
 import { AppsService } from '@waha/apps/app_sdk/services/IAppsService';
 import { AppsEnabledService } from '@waha/apps/app_sdk/services/AppsEnabledService';
+import { UniqueAppResolver } from '@waha/apps/app_sdk/services/UniqueAppResolver';
 import { Auth } from '@waha/core/auth/config';
 import { AppRuntimeConfig } from '@waha/apps/app_sdk/apps/AppRuntime';
-import { AppName } from '@waha/apps/app_sdk/apps/name';
+import { GetApps } from '@waha/apps/app_sdk/apps/registry';
+import { HttpPathsRegistration } from '@waha/plugins/http.paths.module';
 
 const QUEUES_IMPORTS_REQUIRED = [
+  HttpPathsRegistration(
+    { prefix: '/jobs', include: { authBasic: false } },
+    { prefix: '/jobs/', include: { authBasic: false, accessLog: false } },
+  ),
   BullModule.forRoot({
     connection: {
       url: process.env.REDIS_URL || 'redis://:redis@localhost:6379',
@@ -71,47 +74,27 @@ const QUEUES_IMPORTS = AppRuntimeConfig.HasAppsRequiringQueue()
   ? QUEUES_IMPORTS_REQUIRED
   : [];
 
-function getAppModule(name: AppName) {
+// Apps enabled in the runtime configuration (WAHA_APPS_ON / WAHA_APPS_OFF)
-  if (!AppRuntimeConfig.HasApp(name)) {
+const ENABLED_APPS = GetApps().filter((app) =>
-    return {
+  AppRuntimeConfig.HasApp(app.name),
-      imports: [],
+);
-      controllers: [],
-      providers: [],
-    };
-  }
-  switch (name) {
-    case AppName.calls:
-      return CallsAppExports;
-    case AppName.chatwoot:
-      return ChatWootExports;
-    case AppName.mcp:
-      return McpModuleExports;
-    default:
-      throw Error(`App module not found for ${name}`);
-  }
-}
 
 export const AppsEnabled = {
   imports: [
     ...QUEUES_IMPORTS,
-    ...getAppModule(AppName.mcp).imports,
+    ...ENABLED_APPS.flatMap((app) => app.nestjs.imports),
-    ...getAppModule(AppName.chatwoot).imports,
-    ...getAppModule(AppName.calls).imports,
   ],
   controllers: [
     AppsController,
-    ...getAppModule(AppName.mcp).controllers,
+    ...ENABLED_APPS.flatMap((app) => app.nestjs.controllers),
-    ...getAppModule(AppName.chatwoot).controllers,
-    ...getAppModule(AppName.calls).controllers,
   ],
   providers: [
     {
       provide: AppsService,
       useClass: AppsEnabledService,
     },
-    ...getAppModule(AppName.mcp).providers,
+    UniqueAppResolver,
-    ...getAppModule(AppName.calls).providers,
+    ...ENABLED_APPS.flatMap((app) => app.nestjs.providers),
-    ...getAppModule(AppName.chatwoot).providers,
   ],
 };
 

src/apps/argentine-phone-numbers/app.module.ts

@@ -0,0 +1,28 @@
+import { AppModule } from '@waha/apps/app_sdk/apps/definition';
+import { AppName } from '@waha/apps/app_sdk/apps/apps';
+import { ArgentinePhoneNumbersController } from '@waha/apps/argentine-phone-numbers/controller';
+import { ArgentinePhoneNumbersAppService } from '@waha/apps/argentine-phone-numbers/services/ArgentinePhoneNumbersAppService';
+
+const ArgentinePhoneNumbersAppModule: AppModule = {
+  name: AppName.argentinePhoneNumbers,
+  openapi: {
+    title: 'Phone Numbers: Argentina',
+    description:
+      'Resolve Argentine phone numbers (with and without the mobile 9)',
+  },
+  definition: {
+    plainkey: false,
+    queue: false,
+    migrations: true,
+    restartOnChange: true,
+    unique: true,
+  },
+  nestjs: {
+    imports: [],
+    controllers: [ArgentinePhoneNumbersController],
+    providers: [ArgentinePhoneNumbersAppService],
+  },
+  Service: ArgentinePhoneNumbersAppService,
+};
+
+export default ArgentinePhoneNumbersAppModule;

src/apps/argentine-phone-numbers/controller.ts

@@ -0,0 +1,21 @@
+import { Controller, UseGuards } from '@nestjs/common';
+import { ApiSecurity } from '@nestjs/swagger';
+import { AppName } from '@waha/apps/app_sdk/apps/apps';
+import { UniqueAppResolver } from '@waha/apps/app_sdk/services/UniqueAppResolver';
+import { ArgentinePhoneNumbersAppService } from '@waha/apps/argentine-phone-numbers/services/ArgentinePhoneNumbersAppService';
+import { PhoneNumbersCacheController } from '@waha/apps/phone-numbers/api/PhoneNumbersCacheController';
+import { SessionManager } from '@waha/core/abc/manager.abc';
+import { PoliciesGuard } from '@waha/core/auth/policies.guard';
+
+@ApiSecurity('api_key')
+@Controller('api/apps/argentine-phone-numbers/:session')
+@UseGuards(PoliciesGuard)
+export class ArgentinePhoneNumbersController extends PhoneNumbersCacheController {
+  constructor(
+    manager: SessionManager,
+    resolver: UniqueAppResolver,
+    appService: ArgentinePhoneNumbersAppService,
+  ) {
+    super(manager, resolver, appService, AppName.argentinePhoneNumbers);
+  }
+}

src/apps/argentine-phone-numbers/dto.ts

@@ -0,0 +1,3 @@
+import { PhoneNumbersBaseConfig } from '@waha/apps/phone-numbers/dto/config.dto';
+
+export class ArgentinePhoneNumbersAppConfig extends PhoneNumbersBaseConfig {}

src/apps/argentine-phone-numbers/migrations/001_init_app.ts

@@ -0,0 +1,9 @@
+import { migrations_001_init_cache } from '@waha/apps/phone-numbers/storage/migrations_001_init_cache';
+
+const migration = migrations_001_init_cache({
+  table: 'app_argentine_phone_numbers_cache',
+  index: 'arphone',
+});
+
+exports.up = migration.up;
+exports.down = migration.down;

src/apps/argentine-phone-numbers/plugins/ArgentinePhoneNumbers.test.ts

@@ -0,0 +1,106 @@
+import { UnprocessableEntityException } from '@nestjs/common';
+import { ArgentinePhoneNumberRules } from '@waha/apps/argentine-phone-numbers/rules/ArgentinePhoneNumberRules';
+import { PhoneNumbersBaseConfig } from '@waha/apps/phone-numbers/dto/config.dto';
+import {
+  buildPlugin as buildPhoneNumbersPlugin,
+  resolveChat,
+  stubLookup,
+} from '@waha/apps/phone-numbers/plugins/testing';
+
+function buildPlugin(config: Partial<PhoneNumbersBaseConfig> = {}) {
+  return buildPhoneNumbersPlugin({
+    config: config,
+    rules: ArgentinePhoneNumberRules(),
+  });
+}
+
+describe('ArgentinePhoneNumbers', () => {
+  it('uses the supplied form when it exists, without checking the other one', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, { numberExists: true, chatId: '541112345678@c.us' });
+
+    const resolved = await resolveChat(session, '+541112345678');
+
+    expect(resolved).toBe('541112345678@c.us');
+    expect(session.checkNumberStatus).toHaveBeenCalledTimes(1);
+    expect(session.checkNumberStatus).toHaveBeenCalledWith({
+      phone: '541112345678',
+      session: 'test',
+    });
+  });
+
+  it('tries the form with 9 after the supplied one is absent, keeps a LID answer', async () => {
+    const { session } = buildPlugin();
+    session.checkNumberStatus = jest
+      .fn()
+      .mockResolvedValueOnce({ numberExists: false })
+      .mockResolvedValueOnce({ numberExists: true, chatId: '123456@lid' });
+
+    const resolved = await resolveChat(session, '541112345678@c.us');
+
+    expect(resolved).toBe('123456@lid');
+    expect(session.checkNumberStatus).toHaveBeenLastCalledWith({
+      phone: '5491112345678',
+      session: 'test',
+    });
+    // Both forms hit the cache now
+    expect(await resolveChat(session, '5491112345678@c.us')).toBe('123456@lid');
+    expect(session.checkNumberStatus).toHaveBeenCalledTimes(2);
+  });
+
+  it('tries the form without 9 as the fallback', async () => {
+    const { session } = buildPlugin();
+    session.checkNumberStatus = jest
+      .fn()
+      .mockResolvedValueOnce({ numberExists: false })
+      .mockResolvedValueOnce({
+        numberExists: true,
+        chatId: '542920123456@c.us',
+      });
+
+    const resolved = await resolveChat(session, '5492920123456@c.us');
+
+    expect(resolved).toBe('542920123456@c.us');
+  });
+
+  it('prefers the pn when the engine answers with both pn and a LID', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '123@lid',
+      pn: '5491112345678@c.us',
+    });
+
+    expect(await resolveChat(session, '541112345678@c.us')).toBe(
+      '5491112345678@c.us',
+    );
+  });
+
+  it('soft mode keeps the supplied form when both are absent, strict rejects', async () => {
+    const soft = buildPlugin();
+    stubLookup(soft.session, { numberExists: false });
+    expect(await resolveChat(soft.session, '541112345678@c.us')).toBe(
+      '541112345678@c.us',
+    );
+    expect(soft.session.checkNumberStatus).toHaveBeenCalledTimes(2);
+
+    const strict = buildPlugin({ strict: true });
+    stubLookup(strict.session, { numberExists: false });
+    await expect(
+      resolveChat(strict.session, '541112345678@c.us'),
+    ).rejects.toThrow(UnprocessableEntityException);
+  });
+
+  it('leaves local forms and other countries untouched', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, { numberExists: false });
+
+    expect(await resolveChat(session, '1112345678@c.us')).toBe(
+      '1112345678@c.us',
+    );
+    expect(await resolveChat(session, '5511912345678@c.us')).toBe(
+      '5511912345678@c.us',
+    );
+    expect(session.checkNumberStatus).not.toHaveBeenCalled();
+  });
+});

src/apps/argentine-phone-numbers/rules/ArgentinePhoneNumberRules.test.ts

@@ -0,0 +1,33 @@
+import { ArgentinePhoneNumberRules } from './ArgentinePhoneNumberRules';
+
+describe('ArgentinePhoneNumberRules', () => {
+  const rules = ArgentinePhoneNumberRules();
+
+  function resolve(digits: string) {
+    const rule = rules.find((r) => r.matches(digits));
+    return rule?.resolve(digits) ?? null;
+  }
+
+  it.each([
+    ['541112345678', ['541112345678', '5491112345678']],
+    ['5491112345678', ['5491112345678', '541112345678']],
+    ['543511234567', ['543511234567', '5493511234567']],
+    ['5492920123456', ['5492920123456', '542920123456']],
+  ])('keeps the supplied form first for %s', (digits, expected) => {
+    expect(resolve(digits)).toEqual({ candidates: expected, fallback: digits });
+  });
+
+  it.each([
+    '0111512345678',
+    '1112345678',
+    '91112345678',
+    '54111512345678',
+    '548001234567',
+    '54911123',
+    '54911123456789',
+    '5511912345678',
+    '',
+  ])('does not match %s', (digits) => {
+    expect(resolve(digits)).toBeNull();
+  });
+});

src/apps/argentine-phone-numbers/rules/ArgentinePhoneNumberRules.ts

@@ -0,0 +1,13 @@
+import { PhoneNumberRule } from '@waha/apps/phone-numbers/rules/PhoneNumberRule';
+import { RegexpPhoneNumberRule } from '@waha/apps/phone-numbers/rules/RegexpPhoneNumberRule';
+
+/**
+ * Argentina: mobiles have a 9 after the country code, callers send either form - check the supplied one first.
+ * 54 + area code (1-3...) + number, 10 digits, international form only
+ */
+export function ArgentinePhoneNumberRules(): PhoneNumberRule[] {
+  return [
+    new RegexpPhoneNumberRule('^54([1-3]\\d{9})$', '549$1'),
+    new RegexpPhoneNumberRule('^549([1-3]\\d{9})$', '54$1'),
+  ];
+}

src/apps/argentine-phone-numbers/services/ArgentinePhoneNumbersAppService.ts

@@ -0,0 +1,21 @@
+import { Injectable } from '@nestjs/common';
+import { UniqueAppResolver } from '@waha/apps/app_sdk/services/UniqueAppResolver';
+import { ArgentinePhoneNumbersAppConfig } from '@waha/apps/argentine-phone-numbers/dto';
+import { ArgentinePhoneNumberRules } from '@waha/apps/argentine-phone-numbers/rules/ArgentinePhoneNumberRules';
+import { ArgentinePhoneNumbersCacheRepository } from '@waha/apps/argentine-phone-numbers/storage/ArgentinePhoneNumbersCacheRepository';
+import { PhoneNumberRule } from '@waha/apps/phone-numbers/rules/PhoneNumberRule';
+import { PhoneNumbersAppServiceBase } from '@waha/apps/phone-numbers/services/PhoneNumbersAppServiceBase';
+
+@Injectable()
+export class ArgentinePhoneNumbersAppService extends PhoneNumbersAppServiceBase<ArgentinePhoneNumbersAppConfig> {
+  protected readonly Repository = ArgentinePhoneNumbersCacheRepository;
+
+  constructor(resolver: UniqueAppResolver) {
+    super(resolver);
+  }
+
+  protected rules(config: ArgentinePhoneNumbersAppConfig): PhoneNumberRule[] {
+    void config;
+    return ArgentinePhoneNumberRules();
+  }
+}

src/apps/argentine-phone-numbers/storage/ArgentinePhoneNumbersCacheRepository.ts

@@ -0,0 +1,5 @@
+import { PhoneNumbersCacheRepository } from '@waha/apps/phone-numbers/storage/PhoneNumbersCacheRepository';
+
+export class ArgentinePhoneNumbersCacheRepository extends PhoneNumbersCacheRepository {
+  static tableName = 'app_argentine_phone_numbers_cache';
+}

src/apps/brazilian-phone-numbers/app.module.ts

@@ -0,0 +1,27 @@
+import { AppModule } from '@waha/apps/app_sdk/apps/definition';
+import { AppName } from '@waha/apps/app_sdk/apps/apps';
+import { BrazilianPhoneNumbersController } from '@waha/apps/brazilian-phone-numbers/controller';
+import { BrazilianPhoneNumbersAppService } from '@waha/apps/brazilian-phone-numbers/services/BrazilianPhoneNumbersAppService';
+
+const BrazilianPhoneNumbersAppModule: AppModule = {
+  name: AppName.brazilianPhoneNumbers,
+  openapi: {
+    title: 'Phone Numbers: Brazil',
+    description: 'Resolve Brazilian phone numbers (with and without 9 digit)',
+  },
+  definition: {
+    plainkey: false,
+    queue: false,
+    migrations: true,
+    restartOnChange: true,
+    unique: true,
+  },
+  nestjs: {
+    imports: [],
+    controllers: [BrazilianPhoneNumbersController],
+    providers: [BrazilianPhoneNumbersAppService],
+  },
+  Service: BrazilianPhoneNumbersAppService,
+};
+
+export default BrazilianPhoneNumbersAppModule;

src/apps/brazilian-phone-numbers/controller.ts

@@ -0,0 +1,21 @@
+import { Controller, UseGuards } from '@nestjs/common';
+import { ApiSecurity } from '@nestjs/swagger';
+import { AppName } from '@waha/apps/app_sdk/apps/apps';
+import { UniqueAppResolver } from '@waha/apps/app_sdk/services/UniqueAppResolver';
+import { BrazilianPhoneNumbersAppService } from '@waha/apps/brazilian-phone-numbers/services/BrazilianPhoneNumbersAppService';
+import { PhoneNumbersCacheController } from '@waha/apps/phone-numbers/api/PhoneNumbersCacheController';
+import { SessionManager } from '@waha/core/abc/manager.abc';
+import { PoliciesGuard } from '@waha/core/auth/policies.guard';
+
+@ApiSecurity('api_key')
+@Controller('api/apps/brazilian-phone-numbers/:session')
+@UseGuards(PoliciesGuard)
+export class BrazilianPhoneNumbersController extends PhoneNumbersCacheController {
+  constructor(
+    manager: SessionManager,
+    resolver: UniqueAppResolver,
+    appService: BrazilianPhoneNumbersAppService,
+  ) {
+    super(manager, resolver, appService, AppName.brazilianPhoneNumbers);
+  }
+}

src/apps/brazilian-phone-numbers/dto.ts

@@ -0,0 +1,3 @@
+import { PhoneNumbersBaseConfig } from '@waha/apps/phone-numbers/dto/config.dto';
+
+export class BrazilianPhoneNumbersAppConfig extends PhoneNumbersBaseConfig {}

src/apps/brazilian-phone-numbers/migrations/001_init_brazilian_phone_numbers.ts

@@ -0,0 +1,9 @@
+import { migrations_001_init_cache } from '@waha/apps/phone-numbers/storage/migrations_001_init_cache';
+
+const migration = migrations_001_init_cache({
+  table: 'app_brazilian_phone_numbers_cache',
+  index: 'brphone',
+});
+
+exports.up = migration.up;
+exports.down = migration.down;

src/apps/brazilian-phone-numbers/plugins/BrazilianPhoneNumbers.test.ts

@@ -0,0 +1,431 @@
+import { UnprocessableEntityException } from '@nestjs/common';
+import { BrazilianPhoneNumberRule } from '@waha/apps/brazilian-phone-numbers/rules/BrazilianPhoneNumberRule';
+import { PhoneNumbersBaseConfig } from '@waha/apps/phone-numbers/dto/config.dto';
+import { PhoneNumbersGowsPlugin } from '@waha/apps/phone-numbers/plugins/PhoneNumbersGowsPlugin';
+import { PhoneNumbersNowebPlugin } from '@waha/apps/phone-numbers/plugins/PhoneNumbersNowebPlugin';
+import { PhoneNumbersCorePlugin } from '@waha/apps/phone-numbers/plugins/PhoneNumbersCorePlugin';
+import {
+  buildPlugin as buildPhoneNumbersPlugin,
+  resolveChat,
+  stubLookup,
+} from '@waha/apps/phone-numbers/plugins/testing';
+
+interface BuildOptions {
+  config?: Partial<PhoneNumbersBaseConfig>;
+  repository?: any;
+  pluginClass?: typeof PhoneNumbersCorePlugin;
+}
+
+function buildPlugin(options: BuildOptions = {}) {
+  return buildPhoneNumbersPlugin({
+    ...options,
+    rules: [new BrazilianPhoneNumberRule()],
+  });
+}
+
+describe('BrazilianPhoneNumbers - wid.chat', () => {
+  it('resolves and caches the canonical phone when the engine answers with a PN', async () => {
+    // '558591203123' is the real number: DDD 85 with an 8-digit local part.
+    const { session } = buildPlugin();
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '558591203123@c.us',
+    });
+
+    const first = await resolveChat(session, '5585991203123@c.us');
+    const second = await resolveChat(session, '5585991203123@c.us');
+
+    expect(first).toBe('558591203123@c.us');
+    expect(second).toBe('558591203123@c.us');
+    // Second call is served from cache - no extra WhatsApp lookup.
+    expect(session.checkNumberStatus).toHaveBeenCalledTimes(1);
+    expect(session.checkNumberStatus).toHaveBeenCalledWith({
+      phone: '558591203123',
+      session: 'test',
+    });
+  });
+
+  it('prefers the pn form when the engine answers with both pn and a LID', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '77820596330581@lid',
+      pn: '558591203123@c.us',
+    });
+
+    const resolved = await resolveChat(session, '5585991203123@c.us');
+
+    expect(resolved).toBe('558591203123@c.us');
+  });
+
+  it('caches a LID answer as-is instead of stapling a phone suffix on it', async () => {
+    // Engines answer with a LID only when the account has no phone form. The
+    // LID is routable, but '77820596330581@c.us' - its digits with a phone
+    // suffix - addresses nobody.
+    const { session } = buildPlugin();
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '77820596330581@lid',
+    });
+
+    const first = await resolveChat(session, '5585991203123@c.us');
+    const second = await resolveChat(session, '5585991203123@c.us');
+
+    expect(first).toBe('77820596330581@lid');
+    expect(second).toBe('77820596330581@lid');
+    expect(session.checkNumberStatus).toHaveBeenCalledTimes(1);
+  });
+
+  it('reuses the cache across both forms of the same number', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '558591203123@c.us',
+    });
+
+    // Wrong form first, then the already-correct one: same target, one lookup.
+    const wrongForm = await resolveChat(session, '5585991203123@c.us');
+    const rightForm = await resolveChat(session, '558591203123@c.us');
+
+    expect(wrongForm).toBe('558591203123@c.us');
+    expect(rightForm).toBe('558591203123@c.us');
+    expect(session.checkNumberStatus).toHaveBeenCalledTimes(1);
+  });
+
+  it('shares one in-flight lookup between concurrent sends (single-flight)', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '558591203123@c.us',
+    });
+
+    const [first, second] = await Promise.all([
+      resolveChat(session, '5585991203123@c.us'),
+      resolveChat(session, '558591203123@c.us'),
+    ]);
+
+    expect(first).toBe('558591203123@c.us');
+    expect(second).toBe('558591203123@c.us');
+    expect(session.checkNumberStatus).toHaveBeenCalledTimes(1);
+  });
+
+  it('rewrites a dialed toll-free (0800) to the stored form, no lookup', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, { numberExists: false });
+
+    // Dialed forms with and without the country code, plus the already-stored
+    // form, all address the same chat id - and none hits the WhatsApp lookup.
+    expect(await resolveChat(session, '08000464636@c.us')).toBe(
+      '558000464636@c.us',
+    );
+    expect(await resolveChat(session, '5508000464636@c.us')).toBe(
+      '558000464636@c.us',
+    );
+    expect(await resolveChat(session, '558000464636@c.us')).toBe(
+      '558000464636@c.us',
+    );
+    expect(session.checkNumberStatus).not.toHaveBeenCalled();
+  });
+
+  it('applies the static 9th-digit rule for DDD below the lookup range, no lookup', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, { numberExists: false });
+
+    const resolved = await resolveChat(session, '551198765432@c.us');
+
+    expect(resolved).toBe('5511998765432@c.us');
+    expect(session.checkNumberStatus).not.toHaveBeenCalled();
+  });
+
+  it('leaves numbers of other countries untouched', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, { numberExists: false });
+
+    const resolved = await resolveChat(session, '12132132130@c.us');
+
+    expect(resolved).toBe('12132132130@c.us');
+    expect(session.checkNumberStatus).not.toHaveBeenCalled();
+  });
+
+  it('passes recursion-sensitive methods through untouched', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, { numberExists: false });
+
+    const viaCheck = await resolveChat(
+      session,
+      '5585991203123@c.us',
+      'checkNumberStatus',
+    );
+    const viaLidMap = await resolveChat(
+      session,
+      '5585991203123@c.us',
+      'findLIDByPhoneNumber',
+    );
+
+    expect(viaCheck).toBe('5585991203123@c.us');
+    expect(viaLidMap).toBe('5585991203123@c.us');
+    expect(session.checkNumberStatus).not.toHaveBeenCalled();
+  });
+
+  it('resolves non-send methods locally only - no lookup, cache still honored', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '558591203123@c.us',
+    });
+
+    // Cache miss on a local-only method: input goes through unresolved.
+    const cold = await resolveChat(
+      session,
+      '5585991203123@c.us',
+      'startTyping',
+    );
+    expect(cold).toBe('5585991203123@c.us');
+    expect(session.checkNumberStatus).not.toHaveBeenCalled();
+
+    // A send resolves and caches; the local-only method now sees the cache.
+    await resolveChat(session, '5585991203123@c.us', 'sendText');
+    const warm = await resolveChat(
+      session,
+      '5585991203123@c.us',
+      'startTyping',
+    );
+    expect(warm).toBe('558591203123@c.us');
+    expect(session.checkNumberStatus).toHaveBeenCalledTimes(1);
+  });
+
+  it('throws 422 for a malformed number on send, passes it through otherwise', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, { numberExists: false });
+
+    await expect(resolveChat(session, '55859912@c.us')).rejects.toThrow(
+      UnprocessableEntityException,
+    );
+    const readOp = await resolveChat(session, '55859912@c.us', 'getPresence');
+    expect(readOp).toBe('55859912@c.us');
+  });
+
+  it('soft mode: sends the best-guess when the number is confirmed not to exist', async () => {
+    const { session } = buildPlugin();
+    stubLookup(session, { numberExists: false });
+
+    const resolved = await resolveChat(session, '558591203123@c.us');
+
+    // DDD 85 keeps the 8-digit heuristic as the best-guess.
+    expect(resolved).toBe('558591203123@c.us');
+    // Both candidates were tried before giving up.
+    expect(session.checkNumberStatus).toHaveBeenCalledTimes(2);
+  });
+
+  it('strict mode: rejects a confirmed-nonexistent number and caches the negative', async () => {
+    const { session } = buildPlugin({ config: { strict: true } });
+    stubLookup(session, { numberExists: false });
+
+    await expect(resolveChat(session, '5585991203123@c.us')).rejects.toThrow(
+      UnprocessableEntityException,
+    );
+    const lookups = session.checkNumberStatus.mock.calls.length;
+
+    // The negative is cached - the retry rejects without a new lookup...
+    await expect(resolveChat(session, '5585991203123@c.us')).rejects.toThrow(
+      UnprocessableEntityException,
+    );
+    expect(session.checkNumberStatus).toHaveBeenCalledTimes(lookups);
+    // ...and local-only methods still pass the number through.
+    const readOp = await resolveChat(
+      session,
+      '5585991203123@c.us',
+      'getPresence',
+    );
+    expect(readOp).toBe('5585991203123@c.us');
+  });
+
+  it('sends as-is without caching when the lookup fails', async () => {
+    const { session } = buildPlugin();
+    session.checkNumberStatus = jest.fn(async () => {
+      throw new Error('engine down');
+    });
+
+    const resolved = await resolveChat(session, '5585991203123@c.us');
+
+    expect(resolved).toBe('5585991203123@c.us');
+    const lookups = session.checkNumberStatus.mock.calls.length;
+    // Not cached: the next send retries the lookup.
+    await resolveChat(session, '5585991203123@c.us');
+    expect(session.checkNumberStatus.mock.calls.length).toBeGreaterThan(
+      lookups,
+    );
+  });
+
+  it('lookup: false disables the WhatsApp tier', async () => {
+    const { session } = buildPlugin({ config: { lookup: false } });
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '558591203123@c.us',
+    });
+
+    const resolved = await resolveChat(session, '5585991203123@c.us');
+
+    expect(resolved).toBe('5585991203123@c.us');
+    expect(session.checkNumberStatus).not.toHaveBeenCalled();
+  });
+});
+
+describe('BrazilianPhoneNumbers - wid.mention', () => {
+  it('resolves mentions best-effort and never breaks the send', async () => {
+    const { session } = buildPlugin({ config: { strict: true } });
+    stubLookup(session, { numberExists: false });
+
+    // Strict mode rejects the number on the chat hook, but a mention falls
+    // back to the input instead of failing the whole message.
+    const mention = await session.hooks.wid.mention.promise(
+      '5585991203123@c.us',
+      'sendText',
+    );
+
+    expect(mention).toBe('5585991203123@c.us');
+  });
+});
+
+describe('BrazilianPhoneNumbers - persistent cache tier', () => {
+  function buildRepository() {
+    return {
+      get: jest.fn().mockResolvedValue(null),
+      setMany: jest.fn().mockResolvedValue(undefined),
+    };
+  }
+
+  it('serves a persisted resolution without any lookup and warms the memory tier', async () => {
+    const repository = buildRepository();
+    repository.get.mockResolvedValue({
+      key: '5585991203123',
+      chatId: '558591203123@c.us',
+      verified: true,
+      resolvedAt: new Date(),
+    });
+    const { session } = buildPlugin({ repository: repository });
+    stubLookup(session, { numberExists: false });
+
+    const first = await resolveChat(session, '5585991203123@c.us');
+    const second = await resolveChat(session, '5585991203123@c.us');
+
+    expect(first).toBe('558591203123@c.us');
+    expect(second).toBe('558591203123@c.us');
+    expect(session.checkNumberStatus).not.toHaveBeenCalled();
+    // Second call hits the memory tier - the database is read once.
+    expect(repository.get).toHaveBeenCalledTimes(1);
+  });
+
+  it('persists verified resolutions under both forms of the number', async () => {
+    const repository = buildRepository();
+    const { session } = buildPlugin({ repository: repository });
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '558591203123@c.us',
+    });
+
+    await resolveChat(session, '5585991203123@c.us');
+
+    expect(repository.setMany).toHaveBeenCalledTimes(1);
+    const [keys, chatId, verified] = repository.setMany.mock.calls[0];
+    expect([...keys].sort()).toEqual(['558591203123', '5585991203123']);
+    expect(chatId).toBe('558591203123@c.us');
+    expect(verified).toBe(true);
+  });
+
+  it('does not persist best-guesses or static-rule rewrites', async () => {
+    const repository = buildRepository();
+    const { session } = buildPlugin({ repository: repository });
+    stubLookup(session, { numberExists: false });
+
+    // Static rule (DDD 11) and a confirmed-nonexistent best-guess (DDD 85).
+    await resolveChat(session, '551198765432@c.us');
+    await resolveChat(session, '558591203123@c.us');
+
+    expect(repository.setMany).not.toHaveBeenCalled();
+  });
+
+  it('resolves normally when the persistent tier errors out', async () => {
+    const repository = buildRepository();
+    repository.get.mockRejectedValue(new Error('db down'));
+    const { session } = buildPlugin({ repository: repository });
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '558591203123@c.us',
+    });
+
+    const resolved = await resolveChat(session, '5585991203123@c.us');
+
+    expect(resolved).toBe('558591203123@c.us');
+  });
+});
+
+describe('BrazilianPhoneNumbers GOWS - local LID map tier', () => {
+  it('resolves via the LID map with no WhatsApp lookup', async () => {
+    const { session } = buildPlugin({ pluginClass: PhoneNumbersGowsPlugin });
+    stubLookup(session, { numberExists: false });
+    session.findLIDByPhoneNumber = jest.fn(async (phone: string) => {
+      if (phone === '558591203123') {
+        return { lid: '77820596330581@lid', pn: '558591203123@c.us' };
+      }
+      return { lid: null, pn: null };
+    });
+
+    const resolved = await resolveChat(session, '5585991203123@c.us');
+
+    expect(resolved).toBe('558591203123@c.us');
+    expect(session.checkNumberStatus).not.toHaveBeenCalled();
+  });
+
+  it('falls through to the WhatsApp lookup for unknown numbers', async () => {
+    const { session } = buildPlugin({ pluginClass: PhoneNumbersGowsPlugin });
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '5585991203123@c.us',
+    });
+    session.findLIDByPhoneNumber = jest.fn(async () => {
+      return { lid: null, pn: null };
+    });
+
+    const resolved = await resolveChat(session, '5585991203123@c.us');
+
+    expect(resolved).toBe('5585991203123@c.us');
+    expect(session.checkNumberStatus).toHaveBeenCalled();
+  });
+});
+
+describe('BrazilianPhoneNumbers NOWEB - local contact store tier', () => {
+  it('resolves via the contact store with no WhatsApp lookup', async () => {
+    const { session } = buildPlugin({ pluginClass: PhoneNumbersNowebPlugin });
+    stubLookup(session, { numberExists: false });
+    session.store = {
+      getContactById: jest.fn(async (jid: string) => {
+        if (jid === '558591203123@s.whatsapp.net') {
+          return { id: '558591203123@s.whatsapp.net' };
+        }
+        return null;
+      }),
+    };
+
+    const resolved = await resolveChat(session, '5585991203123@c.us');
+
+    expect(resolved).toBe('558591203123@c.us');
+    expect(session.checkNumberStatus).not.toHaveBeenCalled();
+  });
+
+  it('falls through to the WhatsApp lookup when the store has no match', async () => {
+    const { session } = buildPlugin({ pluginClass: PhoneNumbersNowebPlugin });
+    stubLookup(session, {
+      numberExists: true,
+      chatId: '558591203123@c.us',
+    });
+    session.store = {
+      getContactById: jest.fn(async () => null),
+    };
+
+    const resolved = await resolveChat(session, '5585991203123@c.us');
+
+    expect(resolved).toBe('558591203123@c.us');
+    expect(session.checkNumberStatus).toHaveBeenCalled();
+  });
+});

src/apps/brazilian-phone-numbers/rules/BrazilianPhoneNumberRule.test.ts

@@ -0,0 +1,122 @@
+import {
+  extractPhoneDigits,
+  shouldSkipPhoneNormalization,
+} from '@waha/apps/phone-numbers/utils/phone';
+import {
+  generateBrazilMobileLookupCandidates,
+  isBrazilCountryCode,
+  isBrazilLandline,
+  isBrazilMobile,
+  isMalformedBrazilPhone,
+  needsBrazilWhatsAppLookup,
+  normalizeBrazilMobileForSendDigits,
+  normalizeBrazilTollFreeDigits,
+} from './BrazilianPhoneNumberRule';
+
+describe('BrazilianPhoneNumberRule', () => {
+  it('skips groups and lids', () => {
+    expect(shouldSkipPhoneNormalization('123@g.us')).toBe(true);
+    expect(shouldSkipPhoneNormalization('123@lid')).toBe(true);
+  });
+
+  it('detects BR country code', () => {
+    expect(isBrazilCountryCode('558591203123')).toBe(true);
+    expect(isBrazilCountryCode('5491123456789')).toBe(false);
+  });
+
+  it('flags malformed BR numbers and accepts valid lengths', () => {
+    expect(isMalformedBrazilPhone('55859912')).toBe(true);
+    expect(isMalformedBrazilPhone('558591203123')).toBe(false);
+    expect(isMalformedBrazilPhone('5585991203123')).toBe(false);
+    // not a BR number, not our concern
+    expect(isMalformedBrazilPhone('123')).toBe(false);
+  });
+
+  it('detects BR landline numbers', () => {
+    expect(isBrazilLandline('558540423147')).toBe(true);
+    expect(isBrazilMobile('558540423147')).toBe(false);
+  });
+
+  it('detects BR mobile numbers', () => {
+    expect(isBrazilMobile('558591203123')).toBe(true);
+    expect(isBrazilMobile('5585991203123')).toBe(true);
+  });
+
+  it('accepts any digit after the leading 9 on a 9-digit local', () => {
+    // Brazil has no 9-digit landline, so '9' + 8 digits is always mobile.
+    // The old rule required 6-9 right after the 9 and rejected real SP lines.
+    expect(isBrazilMobile('5511953523741')).toBe(true);
+    expect(isBrazilLandline('5511953523741')).toBe(false);
+    expect(isBrazilMobile('5511912345678')).toBe(true);
+    expect(isBrazilMobile('5511902345678')).toBe(true);
+  });
+
+  it('keeps 9-digit mobiles out of the lookup range untouched', () => {
+    // DDD 11 is below the lookup range: no candidates, no WhatsApp lookup.
+    expect(needsBrazilWhatsAppLookup('5511953523741')).toBe(false);
+    expect(normalizeBrazilMobileForSendDigits('5511953523741')).toBe(
+      '5511953523741',
+    );
+  });
+
+  it('detects landlines in both DDD ranges', () => {
+    expect(isBrazilLandline('551151923057')).toBe(true);
+    expect(isBrazilLandline('558540428310')).toBe(true);
+    expect(isBrazilMobile('551151923057')).toBe(false);
+    expect(isBrazilMobile('558540428310')).toBe(false);
+  });
+
+  it('rewrites toll-free (0800) numbers to the stored form', () => {
+    // Dialed '0800' + 7 digits -> stored '55800' + 7 digits (leading 0 dropped,
+    // country code added). Both the bare and the 55-prefixed dialed forms map
+    // to the same stored number the server resolves them to.
+    expect(normalizeBrazilTollFreeDigits('08000464636')).toBe('558000464636');
+    expect(normalizeBrazilTollFreeDigits('5508000464636')).toBe('558000464636');
+  });
+
+  it('leaves non-toll-free and already-stored numbers untouched', () => {
+    // Already-stored form routes through normally, so no rewrite here.
+    expect(normalizeBrazilTollFreeDigits('558000464636')).toBeNull();
+    expect(normalizeBrazilTollFreeDigits('5585991203123')).toBeNull();
+    expect(normalizeBrazilTollFreeDigits('551151923057')).toBeNull();
+    // 0300/0500/0900 share the shape but are not handled here.
+    expect(normalizeBrazilTollFreeDigits('03001234567')).toBeNull();
+  });
+
+  it('requires lookup only for DDD 31-99 mobile numbers', () => {
+    expect(needsBrazilWhatsAppLookup('5511987654321')).toBe(false);
+    expect(needsBrazilWhatsAppLookup('558591203123')).toBe(true);
+    expect(needsBrazilWhatsAppLookup('558540423147')).toBe(false);
+  });
+
+  it('keeps send heuristic without 9 for DDD 31-99 until lookup resolves', () => {
+    expect(normalizeBrazilMobileForSendDigits('558591203123')).toBe(
+      '558591203123',
+    );
+    expect(normalizeBrazilMobileForSendDigits('555399034520')).toBe(
+      '555399034520',
+    );
+  });
+
+  it('normalizes low DDD mobile numbers for send with 9 digits', () => {
+    expect(normalizeBrazilMobileForSendDigits('551198765432')).toBe(
+      '5511998765432',
+    );
+  });
+
+  it('generates with and without 9 candidates', () => {
+    expect(generateBrazilMobileLookupCandidates('558591203123')).toEqual([
+      '558591203123',
+      '5585991203123',
+    ]);
+    expect(generateBrazilMobileLookupCandidates('5585991203123')).toEqual([
+      '558591203123',
+      '5585991203123',
+    ]);
+  });
+
+  it('extracts digits from chat ids', () => {
+    expect(extractPhoneDigits('558591203123@c.us')).toBe('558591203123');
+    expect(extractPhoneDigits('+558591203123')).toBe('558591203123');
+  });
+});

src/apps/brazilian-phone-numbers/rules/BrazilianPhoneNumberRule.ts

@@ -0,0 +1,166 @@
+import {
+  PhoneNumberResolution,
+  PhoneNumberRule,
+} from '@waha/apps/phone-numbers/rules/PhoneNumberRule';
+
+const COUNTRY_CODE = '55';
+const LANDLINE_FIRST_DIGIT = /^[2-5]/;
+const MOBILE_FIRST_DIGIT = /^[6-9]/;
+
+export const BR_PHONE_DDD_LOOKUP_MIN = 31;
+export const BR_PHONE_DDD_LOOKUP_MAX = 99;
+
+// A Brazil number (country code 55) must be 55 + DDD(2) + local(8 or 9) digits.
+const BR_PHONE_MIN_LENGTH = 12;
+const BR_PHONE_MAX_LENGTH = 13;
+
+export function isBrazilCountryCode(digits: string): boolean {
+  return digits.startsWith(COUNTRY_CODE);
+}
+
+export function isMalformedBrazilPhone(digits: string): boolean {
+  if (!isBrazilCountryCode(digits)) {
+    return false;
+  }
+  return (
+    digits.length < BR_PHONE_MIN_LENGTH || digits.length > BR_PHONE_MAX_LENGTH
+  );
+}
+
+export function isBrazilPhone(digits: string): boolean {
+  return digits.startsWith(COUNTRY_CODE) && digits.length >= 12;
+}
+
+export function getBrazilDdd(digits: string): number {
+  return parseInt(digits.substring(2, 4), 10);
+}
+
+export function getBrazilLocalPart(digits: string): string {
+  return digits.substring(4);
+}
+
+export function isBrazilLandline(digits: string): boolean {
+  if (!isBrazilPhone(digits)) {
+    return false;
+  }
+  const local = getBrazilLocalPart(digits);
+  if (local.length !== 8) {
+    return false;
+  }
+  return LANDLINE_FIRST_DIGIT.test(local);
+}
+
+export function isBrazilMobile(digits: string): boolean {
+  if (!isBrazilPhone(digits) || isBrazilLandline(digits)) {
+    return false;
+  }
+  const local = getBrazilLocalPart(digits);
+  // 8-digit local: the legacy form, missing its 9. Only 6-9 tells it apart
+  // from a landline - 2-5 is genuinely ambiguous and treated as a landline.
+  if (local.length === 8) {
+    return MOBILE_FIRST_DIGIT.test(local);
+  }
+  // 9-digit local starting with 9: unambiguously mobile. Brazil has no
+  // 9-digit landline, and the digit after the leading 9 is unrestricted -
+  // e.g. SP 11 9535-23741. Do not test it.
+  if (local.length === 9 && local[0] === '9') {
+    return true;
+  }
+  return false;
+}
+
+// Brazilian toll-free (0800) numbers are non-geographic: dialed as '0800' plus
+// 7 subscriber digits. WhatsApp stores them under country code 55 with the
+// leading 0 dropped ('08000464636' -> '558000464636'). Callers send the dialed
+// form, so map it to the stored one. The rewrite is deterministic - no WhatsApp
+// lookup, unlike the 9th-digit mobile case. Returns null when not a toll-free
+// number in a dialed form (the stored form '55800...' already routes untouched).
+const BR_TOLLFREE_DIALED = /^0800\d{7}$/;
+const BR_TOLLFREE_DIALED_CC = /^550800\d{7}$/;
+
+export function normalizeBrazilTollFreeDigits(digits: string): string | null {
+  if (BR_TOLLFREE_DIALED.test(digits)) {
+    return `${COUNTRY_CODE}${digits.slice(1)}`;
+  }
+  if (BR_TOLLFREE_DIALED_CC.test(digits)) {
+    return `${COUNTRY_CODE}${digits.slice(3)}`;
+  }
+  return null;
+}
+
+export function needsBrazilWhatsAppLookup(digits: string): boolean {
+  if (!isBrazilMobile(digits)) {
+    return false;
+  }
+  const ddd = getBrazilDdd(digits);
+  return ddd >= BR_PHONE_DDD_LOOKUP_MIN && ddd <= BR_PHONE_DDD_LOOKUP_MAX;
+}
+
+export function normalizeBrazilMobileForSendDigits(digits: string): string {
+  if (!isBrazilMobile(digits)) {
+    return digits;
+  }
+  const ddd = getBrazilDdd(digits);
+  if (ddd >= BR_PHONE_DDD_LOOKUP_MIN) {
+    return digits;
+  }
+  const local = getBrazilLocalPart(digits);
+  if (local.length === 8 && MOBILE_FIRST_DIGIT.test(local)) {
+    return `${COUNTRY_CODE}${ddd}9${local}`;
+  }
+  return digits;
+}
+
+export function generateBrazilMobileLookupCandidates(digits: string): string[] {
+  if (!isBrazilMobile(digits)) {
+    return [digits];
+  }
+  const ddd = digits.substring(2, 4);
+  const local = getBrazilLocalPart(digits);
+  let without9 = digits;
+  let with9 = digits;
+
+  if (local.length === 9 && local[0] === '9') {
+    without9 = `${COUNTRY_CODE}${ddd}${local.substring(1)}`;
+    with9 = `${COUNTRY_CODE}${ddd}${local}`;
+  } else if (local.length === 8) {
+    without9 = `${COUNTRY_CODE}${ddd}${local}`;
+    with9 = `${COUNTRY_CODE}${ddd}9${local}`;
+  }
+
+  const candidates = [without9, with9];
+  return [...new Set(candidates)];
+}
+
+/**
+ * Brazil: mobiles got a 9th digit, callers send either form - static rule for DDD < 31, lookup for the rest
+ */
+export class BrazilianPhoneNumberRule implements PhoneNumberRule {
+  matches(digits: string): boolean {
+    // Dialed toll-free has no country code
+    return isBrazilCountryCode(digits) || BR_TOLLFREE_DIALED.test(digits);
+  }
+
+  resolve(digits: string): PhoneNumberResolution | null {
+    // Before the length check - dialed '0800...' is shorter than a full number
+    const tollFree = normalizeBrazilTollFreeDigits(digits);
+    if (tollFree) {
+      return { candidates: [], fallback: tollFree };
+    }
+    if (isMalformedBrazilPhone(digits)) {
+      return null;
+    }
+    // Landlines are sent as is
+    if (!isBrazilMobile(digits)) {
+      return { candidates: [], fallback: digits };
+    }
+    const normalized = normalizeBrazilMobileForSendDigits(digits);
+    if (!needsBrazilWhatsAppLookup(digits)) {
+      return { candidates: [], fallback: normalized };
+    }
+    return {
+      candidates: generateBrazilMobileLookupCandidates(digits),
+      fallback: normalized,
+    };
+  }
+}

src/apps/brazilian-phone-numbers/services/BrazilianPhoneNumbersAppService.ts

@@ -0,0 +1,21 @@
+import { Injectable } from '@nestjs/common';
+import { UniqueAppResolver } from '@waha/apps/app_sdk/services/UniqueAppResolver';
+import { BrazilianPhoneNumbersAppConfig } from '@waha/apps/brazilian-phone-numbers/dto';
+import { BrazilianPhoneNumberRule } from '@waha/apps/brazilian-phone-numbers/rules/BrazilianPhoneNumberRule';
+import { BrazilianPhoneNumbersCacheRepository } from '@waha/apps/brazilian-phone-numbers/storage/BrazilianPhoneNumbersCacheRepository';
+import { PhoneNumberRule } from '@waha/apps/phone-numbers/rules/PhoneNumberRule';
+import { PhoneNumbersAppServiceBase } from '@waha/apps/phone-numbers/services/PhoneNumbersAppServiceBase';
+
+@Injectable()
+export class BrazilianPhoneNumbersAppService extends PhoneNumbersAppServiceBase<BrazilianPhoneNumbersAppConfig> {
+  protected readonly Repository = BrazilianPhoneNumbersCacheRepository;
+
+  constructor(resolver: UniqueAppResolver) {
+    super(resolver);
+  }
+
+  protected rules(config: BrazilianPhoneNumbersAppConfig): PhoneNumberRule[] {
+    void config;
+    return [new BrazilianPhoneNumberRule()];
+  }
+}

src/apps/brazilian-phone-numbers/storage/BrazilianPhoneNumbersCacheRepository.ts

@@ -0,0 +1,5 @@
+import { PhoneNumbersCacheRepository } from '@waha/apps/phone-numbers/storage/PhoneNumbersCacheRepository';
+
+export class BrazilianPhoneNumbersCacheRepository extends PhoneNumbersCacheRepository {
+  static tableName = 'app_brazilian_phone_numbers_cache';
+}

src/apps/calls/app.module.ts

@@ -0,0 +1,26 @@
+import { AppModule } from '@waha/apps/app_sdk/apps/definition';
+import { AppName } from '@waha/apps/app_sdk/apps/apps';
+import { CallsAppService } from '@waha/apps/calls/services/CallsAppService';
+
+const CallsAppModule: AppModule = {
+  name: AppName.calls,
+  openapi: {
+    title: 'Calls',
+    description: 'Handle incoming calls - reject, message back',
+  },
+  definition: {
+    plainkey: false,
+    queue: false,
+    migrations: false,
+    restartOnChange: true,
+    unique: true,
+  },
+  nestjs: {
+    imports: [],
+    controllers: [],
+    providers: [CallsAppService],
+  },
+  Service: CallsAppService,
+};
+
+export default CallsAppModule;

src/apps/calls/calls.module.ts

@@ -1,7 +0,0 @@
-import { CallsAppService } from '@waha/apps/calls/services/CallsAppService';
-
-export const CallsAppExports = {
-  providers: [CallsAppService],
-  imports: [],
-  controllers: [],
-};

src/apps/calls/dto/app.dto.ts

@@ -0,0 +1,8 @@
+import { App } from '@waha/apps/app_sdk/dto/app.dto';
+import { CallsAppConfig } from '@waha/apps/calls/dto/config.dto';
+import { Type } from 'class-transformer';
+
+export class CallsAppDto extends App<CallsAppConfig> {
+  @Type(() => CallsAppConfig)
+  config: CallsAppConfig;
+}

src/apps/calls/services/CallsAppService.ts

@@ -1,19 +1,14 @@
 import { Injectable } from '@nestjs/common';
 import { App } from '@waha/apps/app_sdk/dto/app.dto';
 import { IAppService } from '@waha/apps/app_sdk/services/IAppService';
+import { PluginOptions } from '@waha/core/abc/session.plugin';
 import { CallsAppConfig } from '@waha/apps/calls/dto/config.dto';
+import { CallsPlugin } from '@waha/apps/calls/services/CallsPlugin';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { WhatsappSession } from '@waha/core/abc/session.abc';
-import { InjectPinoLogger, PinoLogger } from 'nestjs-pino';
-import { CallsListener } from '@waha/apps/calls/services/CallsListener';
 
 @Injectable()
 export class CallsAppService implements IAppService {
-  constructor(
-    @InjectPinoLogger('CallsAppService')
-    private readonly logger: PinoLogger,
-  ) {}
-
   validate(app: App<CallsAppConfig>): void {
     // The DTO validation covers structure; no extra validation rules.
     void app;
@@ -79,6 +74,14 @@ export class CallsAppService implements IAppService {
     void app;
   }
 
+  async purge(
+    manager: SessionManager,
+    app: App<CallsAppConfig>,
+  ): Promise<void> {
+    void manager;
+    void app;
+  }
+
   async enrich(
     manager: SessionManager,
     app: App<CallsAppConfig>,
@@ -87,9 +90,15 @@ export class CallsAppService implements IAppService {
     void app;
   }
 
+  plugins(app: App<CallsAppConfig>, session: WhatsappSession): PluginOptions[] {
+    void session;
+    return [CallsPlugin.with(app.config, null)];
+  }
+
   beforeSessionStart(app: App<CallsAppConfig>, session: WhatsappSession): void {
-    const listener = new CallsListener(app, session, this.logger);
+    void app;
-    listener.attach();
+    void session;
+    return;
   }
 
   afterSessionStart(app: App<CallsAppConfig>, session: WhatsappSession): void {

src/apps/calls/services/CallsPlugin.ts

@@ -1,62 +1,29 @@
-import { Subscription } from 'rxjs';
 import {
   CallsAppChannelConfig,
   CallsAppConfig,
 } from '@waha/apps/calls/dto/config.dto';
-import { Logger } from 'pino';
+import { SessionPlugin } from '@waha/core/abc/session.plugin';
-import { App } from '@waha/apps/app_sdk/dto/app.dto';
+import { PluginEvent } from '@waha/core/abc/session.plugin.events';
-import { PinoLogger } from 'nestjs-pino';
-import { WhatsappSession } from '@waha/core/abc/session.abc';
-import { WAHAEvents, WAHAPresenceStatus } from '@waha/structures/enums.dto';
 import { CallData } from '@waha/structures/calls.dto';
 import { MessageTextRequest } from '@waha/structures/chatting.dto';
+import { WAHAEvents, WAHAPresenceStatus } from '@waha/structures/enums.dto';
 import { sleep } from '@waha/utils/promiseTimeout';
+import { Observable } from 'rxjs';
 
-export class CallsListener {
+/**
-  private subscription?: Subscription;
+ * Rejects incoming calls and optionally sends an auto-reply message.
-  private config: CallsAppConfig;
+ */
-  private readonly log: Logger;
+export class CallsPlugin extends SessionPlugin<CallsAppConfig> {
-  private readonly session: WhatsappSession;
+  @PluginEvent(WAHAEvents.CALL_RECEIVED)
-
+  onCallReceived(calls$: Observable<CallData>) {
-  constructor(
+    calls$.subscribe((call: CallData) => {
-    app: App<CallsAppConfig>,
+      this.handleCall(call).catch((error) => {
-    session: WhatsappSession,
+        this.logger.error(
-    logger: PinoLogger,
+          { err: error, callId: call?.id },
-  ) {
-    this.session = session;
-    this.config = app.config;
-    this.log = logger.logger.child({
-      app: 'calls',
-      session: app.session,
-    });
-  }
-
-  attach(): void {
-    this.detach();
-
-    const observable = this.session.getEventObservable(
-      WAHAEvents.CALL_RECEIVED,
-    );
-    if (!observable) {
-      this.log.warn('CALL_RECEIVED event stream is not available, skipping');
-      return;
-    }
-
-    this.subscription = observable.subscribe((payload) => {
-      this.handleCall(payload as CallData).catch((error) => {
-        this.log.error(
-          { err: error, callId: (payload as any)?.id },
           'Failed to handle incoming call',
         );
       });
     });
-
-    this.log.info('Calls app listener is attached');
-  }
-
-  detach(): void {
-    this.subscription?.unsubscribe();
-    this.subscription = undefined;
   }
 
   private configFor(call: CallData): CallsAppChannelConfig {
@@ -65,17 +32,17 @@ export class CallsListener {
 
   private async handleCall(call: CallData): Promise<void> {
     if (!call.from) {
-      this.log.warn({ call: call?.id }, 'Incoming call has no chat id');
+      this.logger.warn({ call: call?.id }, 'Incoming call has no chat id');
       return;
     }
     if (!call.id) {
-      this.log.warn({ from: call.from }, 'Incoming call has no from');
+      this.logger.warn({ from: call.from }, 'Incoming call has no from');
       return;
     }
 
     const config = this.configFor(call);
     if (!config) {
-      this.log.warn({ callId: call.id }, 'No calls config found, skipping');
+      this.logger.warn({ callId: call.id }, 'No calls config found, skipping');
       return;
     }
 
@@ -84,7 +51,7 @@ export class CallsListener {
     const shouldMessage = message.length > 0;
 
     if (!shouldReject && !shouldMessage) {
-      this.log.debug(
+      this.logger.debug(
         { callId: call.id, chatId: call.from },
         'No actions configured for this call',
       );
@@ -105,16 +72,19 @@ export class CallsListener {
   }
 
   private async rejectCall(call: CallData): Promise<void> {
-    this.log.debug({ from: call.from, id: call.id }, 'Rejecting incoming call');
+    this.logger.debug(
+      { from: call.from, id: call.id },
+      'Rejecting incoming call',
+    );
     await this.session.rejectCall(call.from, call.id);
-    this.log.info({ from: call.from, id: call.id }, 'Call rejected');
+    this.logger.info({ from: call.from, id: call.id }, 'Call rejected');
   }
 
   private async replyWithTyping(
     chatId: string,
     message: string,
   ): Promise<void> {
-    this.log.info(
+    this.logger.info(
       { chatId: chatId },
       'Sending auto-response for rejected call',
     );
@@ -132,7 +102,7 @@ export class CallsListener {
     try {
       await this.session.setPresence(WAHAPresenceStatus.TYPING, chatId);
     } catch (error) {
-      this.log.warn(
+      this.logger.warn(
         { err: error, chatId: chatId },
         'Failed to set typing presence before reply',
       );
@@ -146,7 +116,7 @@ export class CallsListener {
     try {
       await this.session.setPresence(WAHAPresenceStatus.PAUSED, chatId);
     } catch (error) {
-      this.log.warn(
+      this.logger.warn(
         { err: error, chatId: chatId },
         'Failed to clear typing presence after reply',
       );

src/apps/chatwoot/api/chatwoot.locales.controller.ts

@@ -1,6 +1,6 @@
 import { Controller, Get } from '@nestjs/common';
 import { sortBy } from 'lodash';
-import { ApiOperation, ApiSecurity, ApiTags } from '@nestjs/swagger';
+import { ApiOperation, ApiSecurity } from '@nestjs/swagger';
 import { i18n } from '@waha/apps/chatwoot/i18n';
 
 interface LanguageResponse {
@@ -10,7 +10,6 @@ interface LanguageResponse {
 
 @Controller('api/apps/chatwoot')
 @ApiSecurity('api_key')
-@ApiTags('🧩 Apps')
 export class ChatwootLocalesController {
   @Get('locales')
   @ApiOperation({

src/apps/chatwoot/api/chatwoot.webhook.controller.ts

@@ -5,7 +5,7 @@ import {
   Param,
   Post,
 } from '@nestjs/common';
-import { ApiOperation, ApiTags } from '@nestjs/swagger';
+import { ApiOperation } from '@nestjs/swagger';
 import { IsCommandsChat } from '@waha/apps/chatwoot/client/ids';
 import { EventName, MessageType } from '@waha/apps/chatwoot/client/types';
 import { InboxData } from '@waha/apps/chatwoot/consumers/types';
@@ -13,9 +13,9 @@ import { ChatWootQueueService } from '@waha/apps/chatwoot/services/ChatWootQueue
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { AppRepository } from '@waha/apps/app_sdk/storage/AppRepository';
 import { CommandPrefix } from '@waha/apps/chatwoot/cli';
+import { IsExternalEcho } from '@waha/apps/chatwoot/api/webhook.guards';
 
 @Controller('webhooks/chatwoot/')
-@ApiTags('🧩 Apps')
 export class ChatwootWebhookController {
   constructor(
     private readonly chatWootQueueService: ChatWootQueueService,
@@ -42,8 +42,13 @@ export class ChatwootWebhookController {
     }
 
     const isCommandsChat = IsCommandsChat(body);
-    // Ignore private notes (most of them)
     const deleted = body?.content_attributes?.deleted;
+    // Ignore messages that came from WhatsApp, do not send them back
+    if (IsExternalEcho(body) && !deleted) {
+      return { success: true };
+    }
+
+    // Ignore private notes (most of them)
     if (body.private) {
       // Ignore any private note in commands chats
       if (isCommandsChat) {

src/apps/chatwoot/api/webhook.guards.ts

@@ -0,0 +1,15 @@
+import { conversation_message_create } from '@figuro/chatwoot-sdk';
+
+/**
+ * Mark a message WAHA creates from a WhatsApp message, so the webhook does not send it back
+ */
+export function SetExternalEcho(body: conversation_message_create) {
+  body.content_attributes = { ...body.content_attributes, external_echo: true };
+}
+
+/**
+ * Message was created by WAHA from a WhatsApp message, not by an agent
+ */
+export function IsExternalEcho(body: any): boolean {
+  return Boolean(body?.content_attributes?.external_echo);
+}

src/apps/chatwoot/app.module.ts

@@ -1,3 +1,5 @@
+import { AppModule } from '@waha/apps/app_sdk/apps/definition';
+import { AppName } from '@waha/apps/app_sdk/apps/apps';
 import { RegisterAppQueue } from '@waha/apps/app_sdk/BullUtils';
 import {
   ExponentialRetriesJobOptions,
@@ -37,10 +39,15 @@ import { TaskContactsPullConsumer } from '@waha/apps/chatwoot/consumers/task/con
 import { TaskMessagesPullConsumer } from '@waha/apps/chatwoot/consumers/task/messages.pull';
 import { BullModule } from '@nestjs/bullmq';
 import { QueueManager } from '@waha/apps/chatwoot/services/QueueManager';
+import { HttpPathsRegistration } from '@waha/plugins/http.paths.module';
 
 const CONTROLLERS = [ChatwootWebhookController, ChatwootLocalesController];
 
 const IMPORTS = lodash.flatten([
+  HttpPathsRegistration({
+    prefix: '/webhooks/',
+    include: { authBasic: false },
+  }),
   BullModule.registerFlowProducer({
     name: FlowProducerName.MESSAGES_PULL_FLOW,
   }),
@@ -160,8 +167,25 @@ const PROVIDERS = [
   QueueManager,
 ];
 
-export const ChatWootExports = {
+const ChatWootAppModule: AppModule = {
-  providers: PROVIDERS,
+  name: AppName.chatwoot,
-  imports: IMPORTS,
+  openapi: {
-  controllers: CONTROLLERS,
+    title: 'Chatwoot',
+    description: 'Chatwoot integration',
+  },
+  definition: {
+    plainkey: true,
+    queue: true,
+    migrations: true,
+    restartOnChange: true,
+    unique: true,
+  },
+  nestjs: {
+    imports: IMPORTS,
+    controllers: CONTROLLERS,
+    providers: PROVIDERS,
+  },
+  Service: ChatWootAppService,
 };
+
+export default ChatWootAppModule;

src/apps/chatwoot/cli/program.contacts.ts

@@ -14,6 +14,7 @@ import {
 import { ContactsPullOptions } from '@waha/apps/chatwoot/consumers/task/contacts.pull';
 import { JobsOptions } from 'bullmq';
 import { JobDataTimeout } from '@waha/apps/app_sdk/AppConsumer';
+import { NameUpdateMode } from '@waha/apps/chatwoot/client/ContactService';
 
 export function AddContactsCommand(program: Command, ctx: CommandContext) {
   const l = ctx.l;
@@ -39,6 +40,14 @@ export function AddContactsCommand(program: Command, ctx: CommandContext) {
         .choices(['if-missing', 'update'])
         .preset('if-missing'),
     )
+    .addOption(
+      new Option(
+        '-n, --update-names <mode>',
+        l.r('cli.cmd.contacts.pull.option.update-names'),
+      )
+        .choices(Object.values(NameUpdateMode))
+        .default(NameUpdateMode.NO),
+    )
     .option('-g, --groups', l.r('cli.cmd.contacts.pull.option.groups'))
     .option('-l, --lids', l.r('cli.cmd.contacts.pull.option.lids'))
     .option(
@@ -92,6 +101,7 @@ export function AddContactsCommand(program: Command, ctx: CommandContext) {
         batch: opts.batch,
         progress: opts.progress,
         avatar: opts.avatar,
+        updateNames: opts.updateNames,
         attributes: opts.attributes,
         contacts: {
           lids: opts.lids,

src/apps/chatwoot/client/ContactConversationService.ts

@@ -24,6 +24,36 @@ import { AttributeKey } from '@waha/apps/chatwoot/const';
 export interface ContactInfo {
   ChatId(): string;
 
+  /**
+   * Reuse an already fetched WhatsApp contact instead of requesting it again
+   */
+  SetFetchedContact(contact: any): void;
+
+  /**
+   * Linked id - @lid, null when unknown
+   */
+  LidId(): Promise<string | null>;
+
+  /**
+   * Phone number jid - @c.us, null when unknown
+   */
+  JidId(): Promise<string | null>;
+
+  /**
+   * Resolved E.164 phone number, null when not applicable
+   */
+  PhoneNumberE164(): Promise<string | null>;
+
+  /**
+   * Name saved in the phone book, null when not saved
+   */
+  SavedName(): Promise<string | null>;
+
+  /**
+   * Name the contact set for themselves, null when unknown
+   */
+  PushName(): Promise<string | null>;
+
   AvatarUrl(): Promise<string | null>;
 
   Attributes(): Promise<any>;

src/apps/chatwoot/client/ContactService.test.ts

@@ -1,4 +1,7 @@
-import { sanitizeName } from '@waha/apps/chatwoot/client/ContactService';
+import {
+  IsRawName,
+  sanitizeName,
+} from '@waha/apps/chatwoot/client/ContactService';
 
 describe('sanitizeName', () => {
   it('should return the same name', () => {
@@ -21,3 +24,36 @@ describe('sanitizeName', () => {
     expect(sanitizeName(name)).toBe(name);
   });
 });
+
+describe('IsRawName', () => {
+  const placeholders = [
+    '11111111111@c.us',
+    '11111111111@c.us',
+    '011111111111111@lid',
+    '+11111111111',
+    '+11111111111',
+    'Johnny',
+  ];
+  const cases: Array<{ name: string; expected: boolean }> = [
+    { name: '', expected: true },
+    { name: '   ', expected: true },
+    { name: '11111111111@c.us', expected: true },
+    { name: '11111111111', expected: true },
+    { name: '+11111111111', expected: true },
+    { name: '011111111111111@lid', expected: true },
+    { name: '011111111111111', expected: true },
+    { name: 'Johnny', expected: true },
+    { name: ' johnny ', expected: true },
+    { name: 'John Doe', expected: false },
+    { name: 'John (Sales)', expected: false },
+  ];
+
+  it.each(cases)('$name', ({ name, expected }) => {
+    expect(IsRawName(name, placeholders)).toBe(expected);
+  });
+
+  it('treats a nameless contact with no ids as placeholder', () => {
+    expect(IsRawName('', [null, undefined])).toBe(true);
+    expect(IsRawName('John', [null, undefined])).toBe(false);
+  });
+});

src/apps/chatwoot/client/ContactService.ts

@@ -26,6 +26,43 @@ export enum AvatarUpdateMode {
   ALWAYS,
 }
 
+export enum NameUpdateMode {
+  // skip name updates, only new contacts get a name (phone book, push name or phone number)
+  NO = 'no',
+  // keep names set by hand, replace raw ones (phone number, push name) from the phone book
+  IF_RAW = 'if-raw',
+  // the phone book is the source of truth, overwrite any name
+  ALWAYS = 'always',
+}
+
+/**
+ * Raw name - empty or one of the ids the contact was created with, nobody typed it by hand
+ */
+export function IsRawName(
+  name: string,
+  placeholders: Array<string | null | undefined>,
+): boolean {
+  const current = normalizeName(name);
+  if (!current) {
+    return true;
+  }
+  for (const placeholder of placeholders) {
+    if (!placeholder) {
+      continue;
+    }
+    const value = normalizeName(placeholder);
+    const bare = value.replace(/@.*$/, '').replace(/^\+/, '');
+    if (current === value || current === bare || current === `+${bare}`) {
+      return true;
+    }
+  }
+  return false;
+}
+
+function normalizeName(name: string): string {
+  return name.trim().toLowerCase();
+}
+
 export function sanitizeName(name: string) {
   // 255 chars max
   const limit = 255;
@@ -40,6 +77,18 @@ export function sanitizeName(name: string) {
   return clean.slice(0, 255).trim();
 }
 
+function SearchClauseEqualTo(key: string, values: string[]) {
+  // equal_to with multiple values acts as IN
+  return {
+    attribute_key: key,
+    filter_operator: 'equal_to',
+    values: values,
+    attribute_model: 'standard',
+    custom_attribute_type: '',
+    query_operator: 'OR',
+  };
+}
+
 export class ContactService {
   constructor(
     private config: ChatWootAPIConfig,
@@ -52,8 +101,11 @@ export class ContactService {
     contactInfo: ContactInfo,
   ): Promise<[ContactResponse, boolean]> {
     const chatId = contactInfo.ChatId();
-    let contact = await this.searchByAnyID(chatId);
+    const lid = await contactInfo.LidId();
+    const jid = await contactInfo.JidId();
+    let contact = await this.search(chatId, lid, jid);
     if (contact) {
+      await this.upsertPhoneNumber(contact, contactInfo);
       return [contact, false];
     }
 
@@ -62,73 +114,94 @@ export class ContactService {
     return [contact, true];
   }
 
-  async searchByAnyID(chatId: string): Promise<ContactResponse | null> {
+  async search(
-    const payload: any[] = [
+    chatId: string,
-      {
+    lid: string | null,
-        attribute_key: AttributeKey.WA_CHAT_ID,
+    jid: string | null,
-        filter_operator: 'equal_to',
+  ): Promise<ContactResponse | null> {
-        values: [chatId],
+    // The chat id attribute holds the latest used address, so match any known form there
-        attribute_model: 'standard',
+    const chatIds = lodash.uniq(lodash.compact([chatId, jid, lid]));
-        custom_attribute_type: '',
+    if (chatIds.length == 0) {
-        query_operator: 'OR',
+      return null;
-      },
-      {
-        attribute_key: AttributeKey.WA_JID,
-        filter_operator: 'equal_to',
-        values: [chatId],
-        attribute_model: 'standard',
-        custom_attribute_type: '',
-        query_operator: 'OR',
-      },
-      {
-        attribute_key: AttributeKey.WA_LID,
-        filter_operator: 'equal_to',
-        values: [chatId],
-        attribute_model: 'standard',
-        custom_attribute_type: '',
-        query_operator: 'OR',
-      },
-      {
-        attribute_key: 'identifier',
-        filter_operator: 'equal_to',
-        values: [chatId],
-        attribute_model: 'standard',
-        custom_attribute_type: '',
-      },
-    ];
-
-    if (isJidCusFormat(chatId)) {
-      // Search by phone
-      const phoneNumberE164 = E164Parser.fromJid(chatId);
-      const phone_number = phoneNumberE164.replace('+', '');
-      payload[payload.length - 1].query_operator = 'OR';
-      payload.push({
-        attribute_key: 'phone_number',
-        filter_operator: 'equal_to',
-        values: [phone_number],
-      });
     }
 
+    const payload: any[] = [
+      SearchClauseEqualTo(AttributeKey.WA_CHAT_ID, chatIds),
+      SearchClauseEqualTo('identifier', chatIds),
+    ];
+    if (jid) {
+      payload.push(SearchClauseEqualTo(AttributeKey.WA_JID, [jid]));
+    }
+    if (lid) {
+      payload.push(SearchClauseEqualTo(AttributeKey.WA_LID, [lid]));
+    }
+    if (jid && isJidCusFormat(jid)) {
+      // Search by phone - both with and without the leading '+'
+      const phoneNumberE164 = E164Parser.fromJid(jid);
+      let phones = [phoneNumberE164, phoneNumberE164.replace('+', '')];
+      payload.push(SearchClauseEqualTo('phone_number', phones));
+    }
+    // The terminal clause must have no query_operator
+    delete payload[payload.length - 1].query_operator;
+
     const response: any = await this.accountAPI.contacts.filter({
       accountId: this.config.accountId,
       payload: payload as any,
     });
 
     const contacts = response.payload;
-    if (contacts.length == 0) {
+    const candidates: ContactResponse[] = [];
+    for (const contact of contacts) {
+      const inboxes = lodash.filter(contact.contact_inboxes, {
+        inbox: { id: this.config.inboxId },
+      });
+      if (inboxes.length == 0) {
+        continue;
+      }
+      candidates.push({
+        data: contact,
+        sourceId: inboxes[0].source_id,
+      });
+    }
+    if (candidates.length == 0) {
       return null;
     }
-    const contact = contacts[0];
+    // Prefer a contact with a phone number over a phone-less duplicate
-    const inboxes = lodash.filter(contact.contact_inboxes, {
+    const withPhone = candidates.find((candidate) =>
-      inbox: { id: this.config.inboxId },
+      Boolean(candidate.data.phone_number),
-    });
+    );
-    if (inboxes.length == 0) {
+    return withPhone ?? candidates[0];
-      return null;
+  }
+
+  private async upsertPhoneNumber(
+    contact: ContactResponse,
+    contactInfo: ContactInfo,
+  ): Promise<void> {
+    if (contact.data.phone_number) {
+      return;
+    }
+    const phoneNumberE164 = await contactInfo.PhoneNumberE164();
+    if (!phoneNumberE164) {
+      return;
+    }
+    try {
+      await this.accountAPI.contacts.update({
+        id: contact.data.id,
+        accountId: this.config.accountId,
+        data: { phone_number: phoneNumberE164 },
+      });
+      contact.data.phone_number = phoneNumberE164;
+      this.logger.info(
+        `Set phone_number for contact.id: ${
+          contact.data.id
+        }, chat.id: ${contactInfo.ChatId()}`,
+      );
+    } catch (err) {
+      // Chatwoot returns 422 when another contact already owns the phone number
+      this.logger.warn(
+        `Error updating phone_number for contact.id: ${contact.data.id} - ${err}`,
+      );
     }
-    return {
-      data: contact,
-      sourceId: inboxes[0].source_id,
-    };
   }
 
   public async upsertCustomAttributes(
@@ -149,6 +222,37 @@ export class ContactService {
     return true;
   }
 
+  /**
+   * Set the contact name, returns true when it changed
+   */
+  public async updateName(
+    contact: ContactResponse,
+    name: string,
+  ): Promise<boolean> {
+    name = sanitizeName(name);
+    const current = contact.data.name ?? '';
+    if (!name || current.trim() === name.trim()) {
+      return false;
+    }
+    try {
+      await this.accountAPI.contacts.update({
+        id: contact.data.id,
+        accountId: this.config.accountId,
+        data: { name: name },
+      });
+    } catch (err) {
+      this.logger.warn(
+        `Error updating name for contact.id: ${contact.data.id} - ${err}`,
+      );
+      return false;
+    }
+    this.logger.info(
+      `Renamed contact.id: ${contact.data.id}: '${current}' => '${name}'`,
+    );
+    contact.data.name = name;
+    return true;
+  }
+
   public async create(
     chatId: string,
     payload: public_contact_create_update_payload,

src/apps/chatwoot/client/Conversation.ts

@@ -1,6 +1,7 @@
 import ChatwootClient from '@figuro/chatwoot-sdk';
 import type { conversation_message_create } from '@figuro/chatwoot-sdk/dist/models/conversation_message_create';
-import { MessageType } from '@waha/apps/chatwoot/client/types';
+import type { conversation_message_update } from '@figuro/chatwoot-sdk/dist/models/conversation_message_update';
+import { MessageStatus, MessageType } from '@waha/apps/chatwoot/client/types';
 
 export class Conversation {
   public onError: (e: any) => void;
@@ -43,6 +44,20 @@ export class Conversation {
     return this.send(data);
   }
 
+  /**
+   * Update message status (sent/delivered/read/failed)
+   */
+  public async updateMessageStatus(messageId: number, status: MessageStatus) {
+    // The SDK model has no "status" field, but the endpoint accepts only status (and external_error)
+    const data = { status: status } as unknown as conversation_message_update;
+    return this.accountAPI.messages.update({
+      accountId: this.accountId,
+      conversationId: this.conversationId,
+      messageId: messageId,
+      data: data,
+    });
+  }
+
   public async activity(text: string) {
     const data: conversation_message_create = {
       content: text,

src/apps/chatwoot/client/ids.ts

@@ -1,7 +1,7 @@
 import { AttributeKey, INBOX_CONTACT_CHAT_ID } from '@waha/apps/chatwoot/const';
 import * as lodash from 'lodash';
 import { WhatsAppMessage } from '@waha/apps/chatwoot/storage';
-import { buildMessageId } from '@waha/core/engines/noweb/session.noweb.core';
+import { buildMessageId } from '@waha/core/engines/noweb/utils';
 import { isLidUser, normalizeJid } from '@waha/core/utils/jids';
 
 export function GetJID(contact: any): string | null {

src/apps/chatwoot/client/types.ts

@@ -36,6 +36,13 @@ export enum MessageType {
   ACTIVITY = 'activity',
 }
 
+export enum MessageStatus {
+  SENT = 'sent',
+  DELIVERED = 'delivered',
+  READ = 'read',
+  FAILED = 'failed',
+}
+
 export enum CustomAttributeType {
   TEXT = 0,
   NUMBER = 1,

src/apps/chatwoot/consumers/inbox/message_created.ts

@@ -38,6 +38,7 @@ import {
 } from '@waha/apps/chatwoot/dto/config.dto';
 import { Locale } from '@waha/apps/chatwoot/i18n/locale';
 import { isJidGroup } from '@waha/core/utils/jids';
+import { MessageStatusService } from '@waha/apps/chatwoot/services/MessageStatusService';
 
 // eslint-disable-next-line @typescript-eslint/no-var-requires
 const mime = require('mime-types');
@@ -65,6 +66,7 @@ export class ChatWootInboxMessageCreatedConsumer extends ChatWootInboxMessageCon
       session,
       container.ChatWootConfig(),
       container.Locale(),
+      container.MessageStatusService(),
     );
     return await handler.handle(body);
   }
@@ -77,6 +79,7 @@ export class MessageHandler {
     private session: WAHASessionAPI,
     private config: ChatWootConfig,
     private l: Locale,
+    private statusService: MessageStatusService,
   ) {}
 
   async handle(body: any) {
@@ -114,6 +117,7 @@ export class MessageHandler {
     // Send text (Part 1 if present)
     const attachments = message.attachments || [];
     const sendText = content && attachments.length !== 1;
+    const parts = attachments.length + (sendText ? 1 : 0);
     if (sendText) {
       part += 1; // Text is the first possible part
       const exists = await this.getMapping(message, part);
@@ -129,7 +133,7 @@ export class MessageHandler {
         });
         const msg = await this.sendTextMessage(chatId, text, replyTo, mentions);
         results.push(msg);
-        await this.saveMapping(message, msg, part);
+        await this.saveMapping(message, msg, part, parts);
         this.logger.info(`Text message sent: ${msg.id}`);
       }
     }
@@ -155,20 +159,42 @@ export class MessageHandler {
         `File message sent: ${msg.id} - ${file.data_url} - ${file.file_type}`,
       );
       results.push(msg);
-      await this.saveMapping(message, msg, part);
+      await this.saveMapping(message, msg, part, parts);
+    }
+    if (this.config.conversations.syncMessageStatus) {
+      await this.syncStatus(message, parts);
     }
     return results;
   }
 
+  /**
+   * Push acks that arrived before the last part was mapped, best effort
+   */
+  private async syncStatus(message: any, parts: number) {
+    try {
+      await this.statusService.sync({
+        conversation_id: message.conversation.id,
+        message_id: message.id,
+        parts: parts,
+      });
+    } catch (err) {
+      this.logger.warn(
+        `ChatWoot => WhatsApp: error syncing status for Chatwoot message ${message.id}: ${err}`,
+      );
+    }
+  }
+
   private async saveMapping(
     chatwootMessage: any,
     whatsappMessage: any,
     part: number,
+    parts: number,
   ): Promise<void> {
     const chatwoot: Omit<ChatwootMessage, 'id'> = {
       timestamp: new Date(chatwootMessage.created_at),
       conversation_id: chatwootMessage.conversation.id,
       message_id: chatwootMessage.id,
+      parts: parts,
     };
     const whatsapp = EngineHelper.WhatsAppMessageKeys(whatsappMessage);
     await this.mappingService.map(chatwoot, whatsapp, part);
@@ -221,10 +247,23 @@ export class MessageHandler {
       mentions: mentions,
     };
     const session = this.session;
-    await session.readMessages(chatId);
+    // Best effort - do not block sending on read-receipt failure
-    await session.startTyping({ chatId: chatId, session: '' });
+    await session.readMessages(chatId).catch((err) => {
+      this.logger.warn(
+        `ChatWoot => WhatsApp: error reading messages in chat '${chatId}': ${err}`,
+      );
+    });
+    await session.startTyping({ chatId: chatId, session: '' }).catch((err) => {
+      this.logger.warn(
+        `ChatWoot => WhatsApp: error starting typing in chat '${chatId}': ${err}`,
+      );
+    });
     await sleep(2000);
-    await session.stopTyping({ chatId: chatId, session: '' });
+    await session.stopTyping({ chatId: chatId, session: '' }).catch((err) => {
+      this.logger.warn(
+        `ChatWoot => WhatsApp: error stopping typing in chat '${chatId}': ${err}`,
+      );
+    });
     const msg = await session.sendText(request);
     return msg;
   }

src/apps/chatwoot/consumers/inbox/message_updated.ts

@@ -35,6 +35,7 @@ export class ChatWootInboxMessageUpdatedConsumer extends ChatWootInboxMessageCon
       session,
       container.ChatWootConfig(),
       container.Locale(),
+      container.MessageStatusService(),
     );
     return await handler.handle(body);
   }

src/apps/chatwoot/consumers/scheduled/message.cleanup.ts

@@ -44,5 +44,7 @@ export class MessageCleanupConsumer extends ChatWootScheduledConsumer {
       .MessageMappingService()
       .cleanup(removeAfter);
     logger.info(`Removed ${removed} mappings for messages`);
+    const acks = await container.MessageStatusService().cleanup(removeAfter);
+    logger.info(`Removed ${acks} acks for messages`);
   }
 }

src/apps/chatwoot/consumers/task/contacts.pull.ts

@@ -17,6 +17,8 @@ import { SortOrder } from '@waha/structures/pagination.dto';
 import {
   AvatarUpdateMode,
   ContactService,
+  IsRawName,
+  NameUpdateMode,
 } from '@waha/apps/chatwoot/client/ContactService';
 import { Conversation } from '@waha/apps/chatwoot/client/Conversation';
 import { Locale } from '@waha/apps/chatwoot/i18n/locale';
@@ -34,6 +36,7 @@ export interface ContactsPullOptions {
   batch: number;
   progress: number | null;
   avatar: null | 'if-missing' | 'update';
+  updateNames: NameUpdateMode;
   attributes: boolean;
   contacts: {
     groups: boolean;
@@ -88,6 +91,7 @@ export class TaskContactsPullConsumer extends ChatWootTaskConsumer {
 interface Progress {
   created: number;
   updated: number;
+  renamed: number;
   skipped: number;
   errors: number;
   avatar: {
@@ -104,6 +108,7 @@ function total(progress: Progress) {
 const NullProgress: Progress = {
   created: 0,
   updated: 0,
+  renamed: 0,
   skipped: 0,
   errors: 0,
   avatar: {
@@ -201,12 +206,13 @@ class ContactsPullHandler {
         }
 
         this.logger.debug(`Pulling ${chatId}...`);
-        const result = await this.pullOneContact(options, chatId);
+        const result = await this.pullOneContact(options, contact);
         progress.created += result.created;
         progress.updated += result.updated;
+        progress.renamed += result.renamed;
         progress.avatar.updated += result.avatar.updated;
         this.logger.info(
-          `Contact ${chatId}: created=${result.created}, updated=${result.updated}, avatar.updated=${result.avatar.updated}`,
+          `Contact ${chatId}: created=${result.created}, updated=${result.updated}, renamed=${result.renamed}, avatar.updated=${result.avatar.updated}`,
         );
       } catch (e) {
         this.logger.error(`Error pulling contact ${contact.id}: ${e}`);
@@ -220,11 +226,47 @@ class ContactsPullHandler {
     await this.activity.completed(progress);
   }
 
-  private async pullOneContact(options: ContactsPullOptions, chatId: string) {
+  private async pullOneContact(options: ContactsPullOptions, contact: any) {
-    // Contact
+    const contactInfo = WhatsAppContactInfo(this.session, contact.id, this.l);
-    const contactInfo = WhatsAppContactInfo(this.session, chatId, this.l);
+    contactInfo.SetFetchedContact(contact);
     let [cwContact, created] =
       await this.contactService.findOrCreateContact(contactInfo);
+
+    // Name
+    let renamed = false;
+    if (!created) {
+      switch (options.updateNames) {
+        case NameUpdateMode.ALWAYS: {
+          const name = await contactInfo.SavedName();
+          if (name) {
+            renamed = await this.contactService.updateName(cwContact, name);
+          }
+          break;
+        }
+        case NameUpdateMode.IF_RAW: {
+          const name = await contactInfo.SavedName();
+          if (!name) {
+            break;
+          }
+          // Replace only raw names, nobody typed them by hand
+          const placeholders = [
+            contactInfo.ChatId(),
+            await contactInfo.JidId(),
+            await contactInfo.LidId(),
+            await contactInfo.PhoneNumberE164(),
+            cwContact.data.phone_number,
+            await contactInfo.PushName(),
+          ];
+          const current = cwContact.data.name ?? '';
+          if (!IsRawName(current, placeholders)) {
+            break;
+          }
+          renamed = await this.contactService.updateName(cwContact, name);
+          break;
+        }
+      }
+    }
+
     // Attributes
     if (options.attributes) {
       const attributes = await contactInfo.Attributes();
@@ -233,6 +275,7 @@ class ContactsPullHandler {
         attributes,
       );
     }
+
     // Avatar
     let avatarUpdated = false;
     switch (options.avatar) {
@@ -251,9 +294,11 @@ class ContactsPullHandler {
         );
         break;
     }
+
     return {
       created: created ? 1 : 0,
       updated: created ? 0 : 1,
+      renamed: renamed ? 1 : 0,
       avatar: {
         updated: avatarUpdated ? 1 : 0,
       },

src/apps/chatwoot/consumers/task/messages.pull.ts

@@ -294,6 +294,7 @@ class MessagesPullHandler {
       this.session,
       container.Locale(),
       container.WAHASelf(),
+      container.OutgoingMode(),
     );
     handler.force = options.force;
 

src/apps/chatwoot/consumers/utils.ts

@@ -0,0 +1,13 @@
+export function clearContent(attachments) {
+  /**
+   * Remove actual base64 "content" from attachment
+   */
+  if (!attachments) {
+    return attachments;
+  }
+  return attachments.map((attachment) => {
+    attachment = { ...attachment };
+    attachment.content = '';
+    return attachment;
+  });
+}

src/apps/chatwoot/consumers/waha/base.ts

@@ -36,9 +36,11 @@ import { EngineHelper } from '@waha/apps/chatwoot/waha';
 import { EnsureSeconds } from '@waha/utils/timehelper';
 import { CHATWOOT_MESSAGE_CALENDAR_THRESHOLD_SECONDS } from '@waha/apps/chatwoot/env';
 import {
-  ChatWootAppConfig,
   ChatWootConfig,
+  ChatWootOutgoingMode,
 } from '@waha/apps/chatwoot/dto/config.dto';
+import { clearContent } from '@waha/apps/chatwoot/consumers/utils';
+import { SetExternalEcho } from '@waha/apps/chatwoot/api/webhook.guards';
 
 export function ListenEventsForChatWoot(config: ChatWootConfig) {
   const events = [
@@ -51,7 +53,8 @@ export function ListenEventsForChatWoot(config: ChatWootConfig) {
     WAHAEvents.CALL_ACCEPTED,
     WAHAEvents.CALL_REJECTED,
   ];
-  if (config.conversations.markAsRead) {
+  const conversations = config.conversations;
+  if (conversations.markAsRead || conversations.syncMessageStatus) {
     events.push(WAHAEvents.MESSAGE_ACK);
   }
   return events;
@@ -234,6 +237,7 @@ export abstract class MessageBaseHandler<
     protected session: WAHASessionAPI,
     protected l: Locale,
     protected waha: WAHASelf,
+    protected outgoingMode: ChatWootOutgoingMode,
   ) {}
 
   protected abstract getMessage(
@@ -319,6 +323,7 @@ export abstract class MessageBaseHandler<
       this.session,
       EngineHelper.ChatID(payload as any),
       this.l,
+      EngineHelper.PhoneNumber(payload as any),
     );
     const conversation = await this.repo.ConversationByContact(contactInfo);
     this.info.onConversationId(conversation.conversationId);
@@ -329,6 +334,8 @@ export abstract class MessageBaseHandler<
       `Created message as '${message.message_type}' from WhatsApp: ${response.id}`,
     );
     await this.saveMapping(response, payload);
+    // Clear attachments content to avoid saving it in the task result
+    message.attachments = clearContent(message.attachments);
     return message;
   }
 
@@ -398,10 +405,35 @@ export abstract class MessageBaseHandler<
       },
     );
 
-    const private_ = message.private ?? payload.fromMe;
+    // Send the message as a private note or as a regular message?
-    const type = private_ ? MessageType.OUTGOING : MessageType.INCOMING;
+    let private_ = message.private;
+    if (private_ === undefined) {
+      switch (this.outgoingMode) {
+        case ChatWootOutgoingMode.MESSAGE:
+          // Regular outgoing message, not a note
+          private_ = false;
+          break;
+        case ChatWootOutgoingMode.PRIVATE_NOTE:
+        default: // no value - old config, treat it as PRIVATE_NOTE
+          // Mark my messages as private notes
+          private_ = Boolean(payload.fromMe);
+          break;
+      }
+    }
+
+    // Send the message as incoming or outgoing?
+    let type: MessageType = MessageType.INCOMING;
+    if (payload.fromMe) {
+      // Any message from me is outgoing, private or not
+      type = MessageType.OUTGOING;
+    }
+    if (private_) {
+      // Private notes can only be sent as outgoing messages
+      type = MessageType.OUTGOING;
+    }
+
     content = this.finalizeContent(content, payload);
-    return {
+    const body: conversation_message_create = {
       content: content,
       message_type: type,
       private: private_,
@@ -410,6 +442,10 @@ export abstract class MessageBaseHandler<
         in_reply_to: replyTo,
       },
     };
+    if (payload.fromMe) {
+      SetExternalEcho(body);
+    }
+    return body;
   }
 
   async getReplyToChatWootMessageID(

src/apps/chatwoot/consumers/waha/call.accepted.ts

@@ -59,6 +59,7 @@ export class WAHACallAcceptedConsumer extends ChatWootWAHABaseConsumer {
       new WAHASessionAPI(event.session, container.WAHASelf()),
       locale,
       container.WAHASelf(),
+      container.OutgoingMode(),
     );
     const msg = BuildCallMessagePayload(
       event.payload,

src/apps/chatwoot/consumers/waha/call.received.ts

@@ -60,6 +60,7 @@ export class WAHACallReceivedConsumer extends ChatWootWAHABaseConsumer {
       new WAHASessionAPI(event.session, container.WAHASelf()),
       locale,
       container.WAHASelf(),
+      container.OutgoingMode(),
     );
     const msg = BuildCallMessagePayload(
       event.payload,

src/apps/chatwoot/consumers/waha/call.rejected.ts

@@ -59,6 +59,7 @@ export class WAHACallRejectedConsumer extends ChatWootWAHABaseConsumer {
       new WAHASessionAPI(event.session, container.WAHASelf()),
       locale,
       container.WAHASelf(),
+      container.OutgoingMode(),
     );
     const msg = BuildCallMessagePayload(
       event.payload,

src/apps/chatwoot/consumers/waha/message.ack.ts

@@ -14,12 +14,23 @@ import { WAHASessionAPI } from '@waha/apps/app_sdk/waha/WAHASelf';
 import { SessionManager } from '@waha/core/abc/manager.abc';
 import { RMutexService } from '@waha/modules/rmutex/rmutex.service';
 import { WAHAEvents } from '@waha/structures/enums.dto';
-import { WAHAWebhookMessageAck } from '@waha/structures/webhooks.dto';
+import {
+  WAHAWebhookMessageAck,
+  WAMessageAckBody,
+} from '@waha/structures/webhooks.dto';
 import { Job } from 'bullmq';
 import { PinoLogger } from 'nestjs-pino';
-import { ShouldMarkAsReadInChatWoot } from '@waha/apps/chatwoot/consumers/waha/message.ack.utils';
+import { MultipleErrors } from '@waha/utils/errors';
+import {
+  ShouldMarkAsReadInChatWoot,
+  ShouldProcessAckInChatWoot,
+} from '@waha/apps/chatwoot/consumers/waha/message.ack.utils';
 import { parseMessageIdSerialized } from '@waha/core/utils/ids';
-import { MessageMappingService } from '@waha/apps/chatwoot/storage';
+import {
+  ChatwootMessage,
+  MessageMappingService,
+} from '@waha/apps/chatwoot/storage';
+import { MessageStatusService } from '@waha/apps/chatwoot/services/MessageStatusService';
 
 @Processor(QueueName.WAHA_MESSAGE_ACK, { concurrency: JOB_CONCURRENCY })
 export class WAHAMessageAckConsumer extends ChatWootWAHABaseConsumer {
@@ -32,7 +43,7 @@ export class WAHAMessageAckConsumer extends ChatWootWAHABaseConsumer {
   }
 
   ShouldProcess(event: any): boolean {
-    return ShouldMarkAsReadInChatWoot(event);
+    return ShouldProcessAckInChatWoot(event);
   }
 
   GetChatId(event: WAHAWebhookMessageAck): string {
@@ -46,13 +57,20 @@ export class WAHAMessageAckConsumer extends ChatWootWAHABaseConsumer {
     const container = await this.DIContainer(job, job.data.app);
     const event = job.data.event as WAHAWebhookMessageAck;
     const session = new WAHASessionAPI(event.session, container.WAHASelf());
+    const conversations = container.ChatWootConfig().conversations;
+    const config: MessageAckHandlerConfig = {
+      markAsRead: conversations.markAsRead,
+      syncMessageStatus: conversations.syncMessageStatus,
+    };
     const handler = new MessageAckHandler(
+      config,
       container.ContactConversationService(),
       container.MessageMappingService(),
       container.Logger(),
       info,
       session,
       container.Locale(),
+      container.MessageStatusService(),
     );
     try {
       await handler.handle(event);
@@ -64,26 +82,72 @@ export class WAHAMessageAckConsumer extends ChatWootWAHABaseConsumer {
   }
 }
 
+interface MessageAckHandlerConfig {
+  markAsRead: boolean;
+  syncMessageStatus: boolean;
+}
+
 class MessageAckHandler {
   constructor(
+    private readonly config: MessageAckHandlerConfig,
     private readonly contactConversationService: ContactConversationService,
     protected mappingService: MessageMappingService,
     private readonly logger: ILogger,
     private readonly info: IMessageInfo,
     private readonly session: WAHASessionAPI,
     private readonly locale: Locale,
+    private readonly statusService: MessageStatusService,
   ) {}
 
   async handle(event: WAHAWebhookMessageAck): Promise<void> {
-    const payload = event.payload;
+    const promises: Promise<void>[] = [];
+    if (this.config.syncMessageStatus) {
+      promises.push(this.syncMessageStatus(event));
+    }
+    if (this.config.markAsRead && ShouldMarkAsReadInChatWoot(event)) {
+      promises.push(this.markConversationAsRead(event));
+    }
+    const results = await Promise.allSettled(promises);
+    const errors = results
+      .filter((result) => result.status === 'rejected')
+      .map((result: PromiseRejectedResult) => result.reason);
+    if (errors.length > 0) {
+      throw new MultipleErrors(errors);
+    }
+  }
 
+  /**
+   * No chatwoot message - old message or some service ack, nothing to do
+   */
+  private async getChatWootMessage(
+    payload: WAMessageAckBody,
+  ): Promise<ChatwootMessage | null> {
     const key = parseMessageIdSerialized(payload.id);
-    const chatwoot = await this.mappingService.getChatWootMessage({
+    return this.mappingService.getChatWootMessage({
       chat_id: null,
       message_id: key.id,
     });
-    // No chatwoot message found, so we don't mark it as read
+  }
-    // Filters out old messages and some service ack messages
+
+  private async syncMessageStatus(event: WAHAWebhookMessageAck) {
+    const payload = event.payload;
+    const key = parseMessageIdSerialized(payload.id);
+    // Save the ack first, then look up the mapping.
+    await this.statusService.record(
+      key.id,
+      payload.ack,
+      new Date(event.timestamp),
+    );
+    const chatwoot = await this.getChatWootMessage(payload);
+    if (!chatwoot) {
+      return;
+    }
+    await this.statusService.sync(chatwoot);
+  }
+
+  private async markConversationAsRead(event: WAHAWebhookMessageAck) {
+    const payload = event.payload;
+    const chatwoot = await this.getChatWootMessage(payload);
     if (!chatwoot) {
       return;
     }

src/apps/chatwoot/consumers/waha/message.ack.utils.test.ts

@@ -1,9 +1,13 @@
 import type { WAHAEngine, WAHAEvents } from '@waha/structures/enums.dto';
-import { ShouldMarkAsReadInChatWoot } from '@waha/apps/chatwoot/consumers/waha/message.ack.utils';
+import {
+  ShouldMarkAsReadInChatWoot,
+  ShouldProcessAckInChatWoot,
+} from '@waha/apps/chatwoot/consumers/waha/message.ack.utils';
 
 interface TestParam {
   name: string;
-  expected: boolean;
+  ShouldMarkAsReadInChatWoot: boolean;
+  ShouldProcessAckInChatWoot: boolean;
   GOWS: any;
   NOWEB: any;
   WEBJS: any;
@@ -14,10 +18,11 @@ interface TestParam {
  * Participant - 11111111111 (lid - 011111111111111)
  * Group - 222222222222222222
  */
-const ShouldMarkAsReadCases: TestParam[] = [
+const TestCases: TestParam[] = [
   {
     name: 'Participant read My message (READ ack)',
-    expected: true,
+    ShouldMarkAsReadInChatWoot: true,
+    ShouldProcessAckInChatWoot: true,
     GOWS: {
       id: 'evt_00000000000000000000000000',
       session: 'default',
@@ -131,7 +136,8 @@ const ShouldMarkAsReadCases: TestParam[] = [
   },
   {
     name: 'Participant received My message (DEVICE ack)',
-    expected: false,
+    ShouldMarkAsReadInChatWoot: false,
+    ShouldProcessAckInChatWoot: true,
     GOWS: {
       id: 'evt_00000000000000000000000000',
       session: 'default',
@@ -243,7 +249,8 @@ const ShouldMarkAsReadCases: TestParam[] = [
   },
   {
     name: 'Me read Participant message on another device (READ ack)',
-    expected: false,
+    ShouldMarkAsReadInChatWoot: false,
+    ShouldProcessAckInChatWoot: false,
     GOWS: {
       id: 'evt_00000000000000000000000000',
       session: 'default',
@@ -315,7 +322,8 @@ const ShouldMarkAsReadCases: TestParam[] = [
   },
   {
     name: 'Participant read My Group Message (READ ack)',
-    expected: false,
+    ShouldMarkAsReadInChatWoot: false,
+    ShouldProcessAckInChatWoot: false,
     GOWS: {
       id: 'evt_00000000000000000000000000',
       session: 'default',
@@ -446,15 +454,16 @@ const ShouldMarkAsReadCases: TestParam[] = [
   },
 ];
 
+const engines = ['GOWS', 'NOWEB', 'WEBJS'];
+
 describe('ShouldMarkAsReadInChatWoot', () => {
-  const engines = ['GOWS', 'NOWEB', 'WEBJS'];
   for (const engine of engines) {
     describe(engine, () => {
-      for (const param of ShouldMarkAsReadCases) {
+      for (const param of TestCases) {
-        const name = `[${param.expected}] ${param.name}`;
+        const name = `[${param.ShouldMarkAsReadInChatWoot}] ${param.name}`;
         const event = param[engine];
         const testfn = event ? test : test.skip;
-        const expected = param.expected;
+        const expected = param.ShouldMarkAsReadInChatWoot;
         testfn(name, () => {
           // Test
           const result = ShouldMarkAsReadInChatWoot(event);
@@ -464,3 +473,21 @@ describe('ShouldMarkAsReadInChatWoot', () => {
     });
   }
 });
+
+describe('ShouldProcessAckInChatWoot', () => {
+  for (const engine of engines) {
+    describe(engine, () => {
+      for (const param of TestCases) {
+        const name = `[${param.ShouldProcessAckInChatWoot}] ${param.name}`;
+        const event = param[engine];
+        const testfn = event ? test : test.skip;
+        const expected = param.ShouldProcessAckInChatWoot;
+        testfn(name, () => {
+          // Test
+          const result = ShouldProcessAckInChatWoot(event);
+          expect(result).toBe(expected);
+        });
+      }
+    });
+  }
+});

src/apps/chatwoot/consumers/waha/message.ack.utils.ts

@@ -1,13 +1,21 @@
 import type { WAHAWebhookMessageAck } from '@waha/structures/webhooks.dto';
 import { isJidCusFormat } from '@waha/utils/wa';
 import { WAMessageAck } from '@waha/structures/enums.dto';
-import { isLidUser, toCusFormat } from '@waha/core/utils/jids';
+import { isLidUser } from '@waha/core/utils/jids';
 import { EngineHelper } from '@waha/apps/chatwoot/waha';
 
-export function ShouldMarkAsReadInChatWoot(
+const ACKS_TO_PROCESS = new Set([
+  WAMessageAck.DEVICE,
+  WAMessageAck.READ,
+  WAMessageAck.PLAYED,
+]);
+
+/**
+ * Acks for OUR messages in DMs - the ones that can change Chatwoot message status
+ */
+export function ShouldProcessAckInChatWoot(
   event: WAHAWebhookMessageAck,
 ): boolean {
-  // Mark as seen only if it's DM
   // Ignore groups and other multiple participants chats
   const chatId = EngineHelper.ChatID(event.payload);
   if (!isJidCusFormat(chatId) && !isLidUser(chatId)) {
@@ -15,18 +23,27 @@ export function ShouldMarkAsReadInChatWoot(
   }
 
   const payload = event.payload;
-  // Only READ and PLAYED
+  if (!ACKS_TO_PROCESS.has(payload.ack)) {
-  const read = payload.ack === WAMessageAck.READ;
-  const played = payload.ack == WAMessageAck.PLAYED;
-  if (!read && !played) {
     return false;
   }
 
-  // Only process when OUR message (fromMe: true) was read by recipient
+  // Only process when OUR message (fromMe: true) was received or read by recipient
   if (!payload.fromMe) {
     return false;
   }
-
-  // Mark ChatWoot conversation as read when recipient reads our message
   return true;
 }
+
+/**
+ * Mark ChatWoot conversation as read when recipient reads our message
+ */
+export function ShouldMarkAsReadInChatWoot(
+  event: WAHAWebhookMessageAck,
+): boolean {
+  if (!ShouldProcessAckInChatWoot(event)) {
+    return false;
+  }
+  // Only READ and PLAYED
+  const ack = event.payload.ack;
+  return ack === WAMessageAck.READ || ack === WAMessageAck.PLAYED;
+}

src/apps/chatwoot/consumers/waha/message.any.ts

@@ -65,6 +65,7 @@ export class WAHAMessageAnyConsumer extends ChatWootWAHABaseConsumer {
       session,
       container.Locale(),
       container.WAHASelf(),
+      container.OutgoingMode(),
     );
     return await handler.handle(event.payload);
   }

src/apps/chatwoot/consumers/waha/message.edited.ts

@@ -56,6 +56,7 @@ export class WAHAMessageEditedConsumer extends ChatWootWAHABaseConsumer {
       session,
       container.Locale(),
       container.WAHASelf(),
+      container.OutgoingMode(),
     );
     return await handler.handle(event.payload);
   }

src/apps/chatwoot/consumers/waha/message.reaction.ts

@@ -60,6 +60,7 @@ export class WAHAMessageReactionConsumer extends ChatWootWAHABaseConsumer {
       session,
       container.Locale(),
       container.WAHASelf(),
+      container.OutgoingMode(),
     );
     return await handler.handle(event.payload);
   }

src/apps/chatwoot/contacts/InboxContactInfo.ts

@@ -14,6 +14,30 @@ export class InboxContactInfo implements ContactInfo {
     return INBOX_CONTACT_CHAT_ID;
   }
 
+  SetFetchedContact(): void {
+    return;
+  }
+
+  async LidId(): Promise<string | null> {
+    return null;
+  }
+
+  async JidId(): Promise<string | null> {
+    return null;
+  }
+
+  async PhoneNumberE164(): Promise<string | null> {
+    return null;
+  }
+
+  async SavedName(): Promise<string | null> {
+    return null;
+  }
+
+  async PushName(): Promise<string | null> {
+    return null;
+  }
+
   async AvatarUrl() {
     return this.l.key(TKey.APP_INBOX_CONTACT_AVATAR_URL).render();
   }

src/apps/chatwoot/contacts/WhatsAppContactInfo.ts

@@ -22,6 +22,9 @@ import { E164Parser } from '@waha/core/utils/PhoneJidNormalizer';
  * Base WhatsApp contact info class
  */
 abstract class ChatContactInfo implements ContactInfo {
+  // Already fetched WhatsApp contact, saves a request when known
+  protected contact: any = null;
+
   constructor(
     protected session: WAHASessionAPI,
     protected chatId: string,
@@ -32,6 +35,30 @@ abstract class ChatContactInfo implements ContactInfo {
     return this.chatId;
   }
 
+  SetFetchedContact(contact: any) {
+    this.contact = contact;
+  }
+
+  async LidId(): Promise<string | null> {
+    return null;
+  }
+
+  async JidId(): Promise<string | null> {
+    return null;
+  }
+
+  async PhoneNumberE164(): Promise<string | null> {
+    return null;
+  }
+
+  async SavedName(): Promise<string | null> {
+    return null;
+  }
+
+  async PushName(): Promise<string | null> {
+    return null;
+  }
+
   abstract AvatarUrl(): Promise<string | null>;
 
   abstract Attributes(): Promise<any>;
@@ -53,6 +80,19 @@ class JidContactInfo extends ChatContactInfo {
     return await this.session.findLIDByPN(this.chatId);
   }
 
+  async LidId(): Promise<string | null> {
+    const lid = await this.fetchLid().catch(() => null);
+    return lid || null;
+  }
+
+  async JidId(): Promise<string | null> {
+    return this.chatId;
+  }
+
+  async PhoneNumberE164(): Promise<string | null> {
+    return E164Parser.fromJid(this.chatId);
+  }
+
   @CacheAsync()
   async Attributes() {
     const attributes = {
@@ -66,8 +106,26 @@ class JidContactInfo extends ChatContactInfo {
     return attributes;
   }
 
+  @CacheAsync()
+  async fetchContact(): Promise<any> {
+    if (this.contact) {
+      return this.contact;
+    }
+    return await this.session.getContact(this.chatId).catch(() => null);
+  }
+
+  async SavedName(): Promise<string | null> {
+    const contact = await this.fetchContact();
+    return contact?.name || null;
+  }
+
+  async PushName(): Promise<string | null> {
+    const contact = await this.fetchContact();
+    return contact?.pushName || contact?.pushname || null;
+  }
+
   async PublicContactCreate(): Promise<Contact> {
-    const contact: any = await this.session.getContact(this.chatId);
+    const contact: any = await this.fetchContact();
     const name =
       contact?.name || contact?.pushName || contact?.pushname || this.chatId;
     const phoneNumberE164 = E164Parser.fromJid(this.chatId);
@@ -89,13 +147,70 @@ class JidContactInfo extends ChatContactInfo {
  * LID contact info
  */
 class LidContactInfo extends ChatContactInfo {
+  constructor(
+    session: WAHASessionAPI,
+    chatId: string,
+    locale: Locale,
+    private pn: string | null = null,
+  ) {
+    super(session, chatId, locale);
+  }
+
   @CacheAsync()
   async jid() {
-    const pn = await this.session.findPNByLid(this.chatId);
+    let pn = this.pn;
+    if (!pn) {
+      pn = await this.session.findPNByLid(this.chatId);
+    }
     if (!pn) {
       return null;
     }
-    return new JidContactInfo(this.session, pn, this.locale);
+    const jid = new JidContactInfo(this.session, pn, this.locale);
+    jid.SetFetchedContact(this.contact);
+    return jid;
+  }
+
+  async LidId(): Promise<string | null> {
+    return this.chatId;
+  }
+
+  async JidId(): Promise<string | null> {
+    const jid = await this.jid();
+    return jid?.ChatId() ?? null;
+  }
+
+  async PhoneNumberE164(): Promise<string | null> {
+    const jid = await this.jid();
+    if (!jid) {
+      return null;
+    }
+    return await jid.PhoneNumberE164();
+  }
+
+  @CacheAsync()
+  async fetchContact(): Promise<any> {
+    if (this.contact) {
+      return this.contact;
+    }
+    return await this.session.getContact(this.chatId).catch(() => null);
+  }
+
+  async SavedName(): Promise<string | null> {
+    const jid = await this.jid();
+    if (jid) {
+      return await jid.SavedName();
+    }
+    const contact = await this.fetchContact();
+    return contact?.name || null;
+  }
+
+  async PushName(): Promise<string | null> {
+    const jid = await this.jid();
+    if (jid) {
+      return await jid.PushName();
+    }
+    const contact = await this.fetchContact();
+    return contact?.pushName || contact?.pushname || null;
   }
 
   async AvatarUrl(): Promise<string | null> {
@@ -123,10 +238,13 @@ class LidContactInfo extends ChatContactInfo {
     if (jid) {
       result = await jid.PublicContactCreate();
     } else {
+      const contact: any = await this.fetchContact();
+      const name =
+        contact?.name || contact?.pushName || contact?.pushname || this.chatId;
       result = {
         inbox_id: 0,
         identifier: this.chatId,
-        name: this.chatId,
+        name: name,
       };
     }
     result.custom_attributes = await this.Attributes();
@@ -261,6 +379,7 @@ export function WhatsAppContactInfo(
   session: WAHASessionAPI,
   chatId: string,
   locale: Locale,
+  pn: string | null = null,
 ): ContactInfo {
   if (isJidGroup(chatId)) {
     return new GroupContactInfo(session, chatId, locale);
@@ -271,7 +390,7 @@ export function WhatsAppContactInfo(
   } else if (isJidBroadcast(chatId)) {
     return new BroadcastContactInfo(session, chatId, locale);
   } else if (isLidUser(chatId)) {
-    return new LidContactInfo(session, normalizeJid(chatId), locale);
+    return new LidContactInfo(session, normalizeJid(chatId), locale, pn);
   } else if (isPnUser(chatId)) {
     return new JidContactInfo(session, chatId, locale);
   } else {

src/apps/chatwoot/di/DIContainer.ts

@@ -10,6 +10,7 @@ import { ChatWootInboxAPI } from '@waha/apps/chatwoot/client/interfaces';
 import {
   ChatWootAppConfig,
   ChatWootConfig,
+  ChatWootOutgoingMode,
   DEFAULT_LOCALE,
   LinkPreview,
 } from '@waha/apps/chatwoot/dto/config.dto';
@@ -20,8 +21,10 @@ import {
   ChatwootMessageRepository,
   MessageMappingRepository,
   MessageMappingService,
+  WhatsAppAckRepository,
   WhatsAppMessageRepository,
 } from '@waha/apps/chatwoot/storage';
+import { MessageStatusService } from '@waha/apps/chatwoot/services/MessageStatusService';
 import { Job } from 'bullmq';
 import { Knex } from 'knex';
 import { i18n } from '@waha/apps/chatwoot/i18n';
@@ -119,6 +122,10 @@ export class DIContainer {
     );
   }
 
+  public OutgoingMode(): ChatWootOutgoingMode {
+    return this.ChatWootConfig().conversations.outgoing;
+  }
+
   @CacheSync()
   public ConversationSelector() {
     const config = this.ChatWootConfig();
@@ -185,6 +192,20 @@ export class DIContainer {
     );
   }
 
+  @CacheSync()
+  private WhatsAppAckRepository(): WhatsAppAckRepository {
+    return new WhatsAppAckRepository(this.Knex(), this.AppPk());
+  }
+
+  @CacheSync()
+  public MessageStatusService(): MessageStatusService {
+    return new MessageStatusService(
+      this.MessageMappingService(),
+      this.WhatsAppAckRepository(),
+      this.ContactConversationService(),
+    );
+  }
+
   public ChatWootErrorReporter(job: Job): ChatWootErrorReporter {
     return new ChatWootErrorReporter(this.Logger(), job, this.Locale());
   }
@@ -229,6 +250,8 @@ export function ChatWootConfigDefaults(
       sort: ConversationSort.created_newest,
       status: null,
       markAsRead: true,
+      syncMessageStatus: false,
+      outgoing: ChatWootOutgoingMode.PRIVATE_NOTE,
     },
   };
   return lodash.defaultsDeep({}, config, defaults);

src/apps/chatwoot/dto/app.dto.ts

@@ -0,0 +1,8 @@
+import { App } from '@waha/apps/app_sdk/dto/app.dto';
+import { ChatWootAppConfig } from '@waha/apps/chatwoot/dto/config.dto';
+import { Type } from 'class-transformer';
+
+export class ChatWootAppDto extends App<ChatWootAppConfig> {
+  @Type(() => ChatWootAppConfig)
+  config: ChatWootAppConfig;
+}

src/apps/chatwoot/dto/config.dto.ts

@@ -30,6 +30,11 @@ export enum LinkPreview {
   HQ = 'HG',
 }
 
+export enum ChatWootOutgoingMode {
+  PRIVATE_NOTE = 'private-note',
+  MESSAGE = 'message',
+}
+
 export class ChatWootConversationsConfig {
   @IsEnum(ConversationSort)
   sort: ConversationSort;
@@ -46,6 +51,26 @@ export class ChatWootConversationsConfig {
   @IsOptional()
   @IsBoolean()
   markAsRead?: boolean = true;
+
+  @ApiPropertyOptional({
+    description:
+      'Update Chatwoot message status (delivered/read) for messages sent from Chatwoot using WhatsApp acks. Disabled by default',
+    default: false,
+  })
+  @IsOptional()
+  @IsBoolean()
+  syncMessageStatus?: boolean = false;
+
+  @ApiPropertyOptional({
+    description:
+      'How to show messages sent from WhatsApp (not from ChatWoot): ' +
+      "'private-note' (default) or 'message' - a regular outgoing message, as if an agent sent it.",
+    enum: ChatWootOutgoingMode,
+    default: ChatWootOutgoingMode.PRIVATE_NOTE,
+  })
+  @IsOptional()
+  @IsEnum(ChatWootOutgoingMode)
+  outgoing?: ChatWootOutgoingMode = ChatWootOutgoingMode.PRIVATE_NOTE;
 }
 
 export interface ChatWootConfig {

src/apps/chatwoot/i18n/locales/ar-AE.yaml

@@ -194,6 +194,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   اختر كيفية سحب الصور الرمزية: `skip` أو `if-missing` أو `update`.
 
+cli.cmd.contacts.pull.option.update-names: |-
+  كيفية تحديث أسماء جهات الاتصال الموجودة: `no` - عدم تغيير الأسماء، جهات الاتصال الجديدة فقط تحصل على اسم (دفتر الهاتف أو push name أو رقم الهاتف). `if-raw` - الاحتفاظ بالأسماء المدخلة يدويًا، واستبدال الأسماء المؤقتة (رقم الهاتف، push name) من دفتر الهاتف. `always` - دفتر الهاتف هو المصدر الموثوق، استبدال أي اسم.
+
 cli.cmd.contacts.pull.option.groups: |-
   قم بتضمين جهات اتصال مجموعات واتساب في المزامنة.
 
@@ -245,32 +248,22 @@ cli.help.globalOptions.title: |-
   **الخيارات العامة:**
 
 task.contacts.status: |-
-  👤 سحب جهات الاتصال: **{{state}}**
+  👤 جهات الاتصال: **{{state}}**
-  - ✅ الناجحة: {{{progress.ok}}} جهة اتصال
+  - 🆕 تم الإنشاء: {{{progress.created}}} جهة اتصال
-  - ⚪ تم تخطيها: {{{progress.skipped}}} جهة اتصال
+  - 🔄 تم التحديث: {{{progress.updated}}} جهة اتصال
-  - ⚠️ الأخطاء: {{{progress.errors}}} جهة اتصال
+  - 🏷️ تمت إعادة التسمية: {{{progress.renamed}}} جهة اتصال
+  - ⚪ تم التخطي: {{{progress.skipped}}} جهة اتصال
+  - 🔴 أخطاء: {{{progress.errors}}} جهة اتصال
+  - 🖼️ تم تحديث الصورة الرمزية: {{{progress.avatar.updated}}} جهة اتصال
 
-  {{#job}}
-  ⌛ الجدول الزمني:
-  - في قائمة الانتظار: {{{timestamp}}}
-  {{#processedOn}}
-  - وقت البدء: {{{processedOn}}}
-  {{/processedOn}}
-  {{#finishedOn}}
-  - وقت الانتهاء: {{{finishedOn}}}
-  {{/finishedOn}}
-  {{/job}}
-
-  {{#error}}
   التفاصيل:
   [{{{details.text}}}]({{{details.url}}})
-  {{/error}}
 
 task.contacts.started: |-
   جارٍ سحب جهات الاتصال...
 
 task.contacts.progress: |-
-  سحب جهات الاتصال: ✅ {{progress.ok}}، ⚪ {{progress.skipped}}، ⚠️ {{progress.errors}}
+  👤⏳ جهات الاتصال: 🆕 {{progress.created}}، 🔄 {{progress.updated}}، 🏷️ {{progress.renamed}}، ⚪ {{progress.skipped}}، 🔴 {{progress.errors}}، 🖼️ {{progress.avatar.updated}}
 
 app.help.reminder: |-
   أرسل **help** للحصول على قائمة الأوامر المتاحة.
@@ -638,10 +631,8 @@ cli.cmd.contacts.pull.option.progress:
   الإبلاغ عن التقدم كل عدد N من جهات الاتصال. القيمة 0 لتعطيل التقارير.
 cli.cmd.contacts.pull.option.lids:
   تضمين جهات اتصال واتساب LID (مجهولة) في المزامنة.
-task.contacts.completed:
+task.contacts.completed: |-
-  👤✅ تم إنهاء جهات الاتصال → 🆕 {{progress.created}}، 🔄 {{progress.updated}}،
+  👤✅ تم إنهاء جهات الاتصال → 🆕 {{progress.created}}، 🔄 {{progress.updated}}، 🏷️ {{progress.renamed}}، ⚪ {{progress.skipped}}، 🔴 {{progress.errors}}، 🖼️ {{progress.avatar.updated}}
-  ⚪ {{progress.skipped}}، 🔴 {{progress.errors}}، 🖼️
-  {{progress.avatar.updated}}
 task.messages.started: ⏳ جارٍ سحب الرسائل 💬 {{{chat}}} ⏱️ {{{period}}}...
 task.messages.details:
   أرسل "{{{prefix}}}messages status" للاطلاع على المزيد من التفاصيل.

src/apps/chatwoot/i18n/locales/bn-BD.yaml

@@ -194,6 +194,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   কনট্যাক্টের অ্যাভাটার কীভাবে টানবেন নির্ধারণ করুন: `skip`, `if-missing`, অথবা `update`।
 
+cli.cmd.contacts.pull.option.update-names: |-
+  বিদ্যমান কন্টাক্টের নাম কীভাবে আপডেট করবেন: `no` - নাম স্পর্শ করবেন না, শুধু নতুন কন্টাক্ট নাম পাবে (ফোন বুক, push name বা ফোন নম্বর)। `if-raw` - হাতে দেওয়া নাম রাখুন, প্লেসহোল্ডার (ফোন নম্বর, push name) ফোন বুক থেকে সমাধান করুন। `always` - ফোন বুকই সত্যের উৎস, যেকোনো নাম প্রতিস্থাপন করুন।
+
 cli.cmd.contacts.pull.option.groups: |-
   সিঙ্কে WhatsApp গ্রুপ কনট্যাক্ট অন্তর্ভুক্ত করুন।
 
@@ -245,32 +248,22 @@ cli.help.globalOptions.title: |-
   **গ্লোবাল বিকল্পসমূহ:**
 
 task.contacts.status: |-
-  👤 কনট্যাক্ট টানা: **{{state}}**
+  👤 কন্টাক্ট: **{{state}}**
-  - ✅ সফল: {{{progress.ok}}} কনট্যাক্ট
+  - 🆕 তৈরি: {{{progress.created}}} কন্টাক্ট
-  - ⚪ এড়িয়ে গেছে: {{{progress.skipped}}} কনট্যাক্ট
+  - 🔄 আপডেট: {{{progress.updated}}} কন্টাক্ট
-  - ⚠️ ত্রুটি: {{{progress.errors}}} কনট্যাক্ট
+  - 🏷️ নাম পরিবর্তিত: {{{progress.renamed}}} কন্টাক্ট
+  - ⚪ বাদ: {{{progress.skipped}}} কন্টাক্ট
+  - 🔴 ত্রুটি: {{{progress.errors}}} কন্টাক্ট
+  - 🖼️ অ্যাভাটার আপডেট: {{{progress.avatar.updated}}} কন্টাক্ট
 
-  {{#job}}
-  ⌛ সময়রেখা:
-  - কিউ হয়েছে: {{{timestamp}}}
-  {{#processedOn}}
-  - শুরু হয়েছে: {{{processedOn}}}
-  {{/processedOn}}
-  {{#finishedOn}}
-  - শেষ হয়েছে: {{{finishedOn}}}
-  {{/finishedOn}}
-  {{/job}}
-
-  {{#error}}
   বিস্তারিত:
   [{{{details.text}}}]({{{details.url}}})
-  {{/error}}
 
 task.contacts.started: |-
   কনট্যাক্ট টানা হচ্ছে...
 
 task.contacts.progress: |-
-  কনট্যাক্ট টানা: ✅ {{progress.ok}}, ⚪ {{progress.skipped}}, ⚠️ {{progress.errors}}
+  👤⏳ কন্টাক্ট: 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 app.help.reminder: |-
   উপলব্ধ কমান্ডগুলির তালিকা পেতে **help** পাঠান।
@@ -643,9 +636,8 @@ cli.cmd.contacts.pull.option.progress:
   প্রতি N কন্টাক্টে অগ্রগতি জানান। রিপোর্ট বন্ধ করতে 0 সেট করুন।
 cli.cmd.contacts.pull.option.lids:
   সিঙ্কে WhatsApp LID (অনামা) কন্টাক্ট অন্তর্ভুক্ত করুন।
-task.contacts.completed:
+task.contacts.completed: |-
-  👤✅ কন্টাক্ট সম্পন্ন → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, ⚪
+  👤✅ কন্টাক্ট সম্পন্ন → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
-  {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 task.messages.started: ⏳ বার্তা টানা হচ্ছে 💬 {{{chat}}} ⏱️ {{{period}}}...
 task.messages.details: আরও জানতে "{{{prefix}}}messages status" পাঠান।
 task.messages.progress:

src/apps/chatwoot/i18n/locales/de-DE.yaml

@@ -197,6 +197,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   Legen Sie fest, wie Avatare geladen werden: `skip`, `if-missing` oder `update`.
 
+cli.cmd.contacts.pull.option.update-names: |-
+  Wie Namen vorhandener Kontakte aktualisiert werden: `no` - Namen nicht anfassen, nur neue Kontakte erhalten einen (Telefonbuch, Push-Name oder Telefonnummer). `if-raw` - manuell gesetzte Namen behalten, Platzhalter (Telefonnummer, Push-Name) aus dem Telefonbuch auflösen. `always` - das Telefonbuch ist die Quelle der Wahrheit, jeden Namen ersetzen.
+
 cli.cmd.contacts.pull.option.groups: |-
   WhatsApp-Gruppenkontakte in die Synchronisierung einbeziehen.
 
@@ -248,32 +251,22 @@ cli.help.globalOptions.title: |-
   **Globale Optionen:**
 
 task.contacts.status: |-
-  👤 Kontakte abrufen: **{{state}}**
+  👤 Kontakte: **{{state}}**
-  - ✅ Erfolgreich: {{{progress.ok}}} Kontakte
+  - 🆕 Erstellt: {{{progress.created}}} Kontakte
+  - 🔄 Aktualisiert: {{{progress.updated}}} Kontakte
+  - 🏷️ Umbenannt: {{{progress.renamed}}} Kontakte
   - ⚪ Übersprungen: {{{progress.skipped}}} Kontakte
-  - ⚠️ Fehler: {{{progress.errors}}} Kontakte
+  - 🔴 Fehler: {{{progress.errors}}} Kontakte
+  - 🖼️ Avatar aktualisiert: {{{progress.avatar.updated}}} Kontakte
 
-  {{#job}}
-  ⌛ Zeitplan:
-  - Eingereiht: {{{timestamp}}}
-  {{#processedOn}}
-  - Start: {{{processedOn}}}
-  {{/processedOn}}
-  {{#finishedOn}}
-  - Ende: {{{finishedOn}}}
-  {{/finishedOn}}
-  {{/job}}
-
-  {{#error}}
   Details:
   [{{{details.text}}}]({{{details.url}}})
-  {{/error}}
 
 task.contacts.started: |-
   Kontakte werden abgerufen...
 
 task.contacts.progress: |-
-  Kontakte abrufen: ✅ {{progress.ok}}, ⚪ {{progress.skipped}}, ⚠️ {{progress.errors}}
+  👤⏳ Kontakte: 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 app.help.reminder: |-
   Senden Sie **help**, um die Liste der verfügbaren Befehle zu erhalten.
@@ -662,10 +655,8 @@ cli.cmd.contacts.pull.option.progress:
   Meldet den Fortschritt nach N Kontakten. 0 deaktiviert die Meldungen.
 cli.cmd.contacts.pull.option.lids:
   Bezieht WhatsApp-LID-Kontakte (anonyme Kontakte) in die Synchronisierung ein.
-task.contacts.completed:
+task.contacts.completed: |-
-  👤✅ Kontakte abgeschlossen → 🆕 {{progress.created}}, 🔄
+  👤✅ Kontakte abgeschlossen → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
-  {{progress.updated}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️
-  {{progress.avatar.updated}}
 task.messages.started:
   ⏳ Nachrichten werden abgerufen 💬 {{{chat}}} ⏱️ {{{period}}}...
 task.messages.details:

src/apps/chatwoot/i18n/locales/en-US.yaml

@@ -547,6 +547,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   Choose how to pull avatars for contacts.
 
+cli.cmd.contacts.pull.option.update-names: |-
+  How to update names of existing contacts: `no` - do not touch names, only new contacts get one (phone book, push name or phone number). `if-raw` - keep names set by hand, replace raw names (phone number, push name) from the phone book. `always` - the phone book is the source of truth, replace any name.
+
 cli.cmd.contacts.pull.option.groups: |-
   Include WhatsApp group contacts in the sync.
 
@@ -604,15 +607,16 @@ task.contacts.started: |-
   👤⏳ Pulling contacts... Send "contacts status" for more details.
 
 task.contacts.progress: |-
-  👤⏳ Contacts: 🆕 {{progress.created}}, 🔄 {{progress.updated}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
+  👤⏳ Contacts: 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 task.contacts.completed: |-
-  👤✅ Contacts Completed → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
+  👤✅ Contacts Completed → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 task.contacts.status: |-
   👤 Contacts: **{{state}}**
   - 🆕 Created: {{{progress.created}}} contacts
   - 🔄 Updated: {{{progress.updated}}} contacts
+  - 🏷️ Renamed: {{{progress.renamed}}} contacts
   - ⚪ Skipped: {{{progress.skipped}}} contacts
   - 🔴 Errors: {{{progress.errors}}} contacts
   - 🖼️ Avatar Updated: {{{progress.avatar.updated}}} contacts

src/apps/chatwoot/i18n/locales/es-ES.yaml

@@ -194,6 +194,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   Elige cómo obtener los avatares de los contactos: `skip`, `if-missing` o `update`.
 
+cli.cmd.contacts.pull.option.update-names: |-
+  Cómo actualizar los nombres de contactos existentes: `no` - no tocar los nombres, solo los contactos nuevos reciben uno (agenda, push name o número de teléfono). `if-raw` - conservar los nombres puestos a mano, resolver los de relleno (número de teléfono, push name) desde la agenda. `always` - la agenda es la fuente de verdad, reemplazar cualquier nombre.
+
 cli.cmd.contacts.pull.option.groups: |-
   Incluir contactos de grupos de WhatsApp en la sincronización.
 
@@ -245,32 +248,22 @@ cli.help.globalOptions.title: |-
   **Opciones globales:**
 
 task.contacts.status: |-
-  👤 Extracción de contactos: **{{state}}**
+  👤 Contactos: **{{state}}**
-  - ✅ Correctos: {{{progress.ok}}} contactos
+  - 🆕 Creados: {{{progress.created}}} contactos
+  - 🔄 Actualizados: {{{progress.updated}}} contactos
+  - 🏷️ Renombrados: {{{progress.renamed}}} contactos
   - ⚪ Omitidos: {{{progress.skipped}}} contactos
-  - ⚠️ Errores: {{{progress.errors}}} contactos
+  - 🔴 Errores: {{{progress.errors}}} contactos
+  - 🖼️ Avatar actualizado: {{{progress.avatar.updated}}} contactos
 
-  {{#job}}
-  ⌛ Cronología:
-  - En cola: {{{timestamp}}}
-  {{#processedOn}}
-  - Inicio: {{{processedOn}}}
-  {{/processedOn}}
-  {{#finishedOn}}
-  - Finalizó: {{{finishedOn}}}
-  {{/finishedOn}}
-  {{/job}}
-
-  {{#error}}
   Detalles:
   [{{{details.text}}}]({{{details.url}}})
-  {{/error}}
 
 task.contacts.started: |-
   Extrayendo contactos...
 
 task.contacts.progress: |-
-  Extracción de contactos: ✅ {{progress.ok}}, ⚪ {{progress.skipped}}, ⚠️ {{progress.errors}}
+  👤⏳ Contactos: 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 app.help.reminder: |-
   Envía **help** para obtener la lista de comandos disponibles.
@@ -660,10 +653,8 @@ cli.cmd.contacts.pull.option.progress:
   informes de progreso.
 cli.cmd.contacts.pull.option.lids:
   Incluye contactos LID de WhatsApp (contactos anónimos) en la sincronización.
-task.contacts.completed:
+task.contacts.completed: |-
-  👤✅ Contactos completados → 🆕 {{progress.created}}, 🔄 {{progress.updated}},
+  👤✅ Contactos completados → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
-  ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️
-  {{progress.avatar.updated}}
 task.messages.started: ⏳ Extrayendo mensajes 💬 {{{chat}}} ⏱️ {{{period}}}...
 task.messages.details:
   Envía "{{{prefix}}}messages status" para ver más detalles.

src/apps/chatwoot/i18n/locales/fa-IR.yaml

@@ -194,6 +194,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   نحوه دریافت آواتار مخاطبان را انتخاب کنید: `skip`، `if-missing` یا `update`.
 
+cli.cmd.contacts.pull.option.update-names: |-
+  نحوه به‌روزرسانی نام مخاطبان موجود: `no` - نام‌ها دست نخورده بمانند، فقط مخاطبان جدید نام می‌گیرند (دفترچه تلفن، push name یا شماره تلفن). `if-raw` - نام‌های دستی حفظ شوند، نام‌های جایگزین (شماره تلفن، push name) از دفترچه تلفن تعیین شوند. `always` - دفترچه تلفن منبع اصلی است، هر نامی جایگزین شود.
+
 cli.cmd.contacts.pull.option.groups: |-
   مخاطبان گروه‌های واتساپ را در همگام‌سازی قرار دهید.
 
@@ -245,32 +248,22 @@ cli.help.globalOptions.title: |-
   **گزینه‌های عمومی:**
 
 task.contacts.status: |-
-  👤 دریافت مخاطبان: **{{state}}**
+  👤 مخاطبان: **{{state}}**
-  - ✅ موفق: {{{progress.ok}}} مخاطب
+  - 🆕 ایجاد شده: {{{progress.created}}} مخاطب
-  - ⚪ نادیده‌گرفته‌شده: {{{progress.skipped}}} مخاطب
+  - 🔄 به‌روزرسانی شده: {{{progress.updated}}} مخاطب
-  - ⚠️ خطا: {{{progress.errors}}} مخاطب
+  - 🏷️ تغییر نام داده شده: {{{progress.renamed}}} مخاطب
+  - ⚪ رد شده: {{{progress.skipped}}} مخاطب
+  - 🔴 خطاها: {{{progress.errors}}} مخاطب
+  - 🖼️ آواتار به‌روزرسانی شده: {{{progress.avatar.updated}}} مخاطب
 
-  {{#job}}
-  ⌛ جدول زمانی:
-  - در صف: {{{timestamp}}}
-  {{#processedOn}}
-  - زمان شروع: {{{processedOn}}}
-  {{/processedOn}}
-  {{#finishedOn}}
-  - زمان پایان: {{{finishedOn}}}
-  {{/finishedOn}}
-  {{/job}}
-
-  {{#error}}
   جزئیات:
   [{{{details.text}}}]({{{details.url}}})
-  {{/error}}
 
 task.contacts.started: |-
   در حال دریافت مخاطبان...
 
 task.contacts.progress: |-
-  دریافت مخاطبان: ✅ {{progress.ok}}، ⚪ {{progress.skipped}}، ⚠️ {{progress.errors}}
+  👤⏳ مخاطبان: 🆕 {{progress.created}}، 🔄 {{progress.updated}}، 🏷️ {{progress.renamed}}، ⚪ {{progress.skipped}}، 🔴 {{progress.errors}}، 🖼️ {{progress.avatar.updated}}
 
 app.help.reminder: |-
   برای دریافت لیست دستورات موجود، **help** را ارسال کنید.
@@ -648,9 +641,8 @@ cli.cmd.contacts.pull.option.progress:
   پیشرفت را هر N مخاطب اعلام می‌کند. مقدار 0 گزارش‌ها را غیرفعال می‌کند.
 cli.cmd.contacts.pull.option.lids:
   مخاطبین ناشناس واتساپ (LID) را در همگام‌سازی وارد می‌کند.
-task.contacts.completed:
+task.contacts.completed: |-
-  👤✅ مخاطبین تکمیل شدند → 🆕 {{progress.created}}، 🔄 {{progress.updated}}، ⚪
+  👤✅ مخاطبین تکمیل شدند → 🆕 {{progress.created}}، 🔄 {{progress.updated}}، 🏷️ {{progress.renamed}}، ⚪ {{progress.skipped}}، 🔴 {{progress.errors}}، 🖼️ {{progress.avatar.updated}}
-  {{progress.skipped}}، 🔴 {{progress.errors}}، 🖼️ {{progress.avatar.updated}}
 task.messages.started: ⏳ در حال دریافت پیام‌ها 💬 {{{chat}}} ⏱️ {{{period}}}...
 task.messages.details:
   برای جزئیات بیشتر "{{{prefix}}}messages status" را ارسال کنید.

src/apps/chatwoot/i18n/locales/fr-FR.yaml

@@ -194,6 +194,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   Choisissez comment charger les avatars des contacts : `skip`, `if-missing` ou `update`.
 
+cli.cmd.contacts.pull.option.update-names: |-
+  Comment mettre à jour les noms des contacts existants : `no` - ne pas toucher aux noms, seuls les nouveaux contacts en reçoivent un (carnet d'adresses, push name ou numéro de téléphone). `if-raw` - conserver les noms saisis à la main, résoudre les noms génériques (numéro de téléphone, push name) depuis le carnet d'adresses. `always` - le carnet d'adresses fait foi, remplacer tout nom.
+
 cli.cmd.contacts.pull.option.groups: |-
   Inclure les contacts de groupes WhatsApp dans la synchronisation.
 
@@ -245,32 +248,22 @@ cli.help.globalOptions.title: |-
   **Options globales :**
 
 task.contacts.status: |-
-  👤 Import de contacts : **{{state}}**
+  👤 Contacts : **{{state}}**
-  - ✅ Réussis : {{{progress.ok}}} contacts
+  - 🆕 Créés : {{{progress.created}}} contacts
+  - 🔄 Mis à jour : {{{progress.updated}}} contacts
+  - 🏷️ Renommés : {{{progress.renamed}}} contacts
   - ⚪ Ignorés : {{{progress.skipped}}} contacts
-  - ⚠️ Erreurs : {{{progress.errors}}} contacts
+  - 🔴 Erreurs : {{{progress.errors}}} contacts
+  - 🖼️ Avatar mis à jour : {{{progress.avatar.updated}}} contacts
 
-  {{#job}}
-  ⌛ Chronologie :
-  - En file d'attente : {{{timestamp}}}
-  {{#processedOn}}
-  - Début : {{{processedOn}}}
-  {{/processedOn}}
-  {{#finishedOn}}
-  - Fin : {{{finishedOn}}}
-  {{/finishedOn}}
-  {{/job}}
-
-  {{#error}}
   Détails :
   [{{{details.text}}}]({{{details.url}}})
-  {{/error}}
 
 task.contacts.started: |-
   Importation des contacts...
 
 task.contacts.progress: |-
-  Import de contacts : ✅ {{progress.ok}}, ⚪ {{progress.skipped}}, ⚠️ {{progress.errors}}
+  👤⏳ Contacts : 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 app.help.reminder: |-
   Envoyez **help** pour obtenir la liste des commandes disponibles.
@@ -660,9 +653,8 @@ cli.cmd.contacts.pull.option.progress:
   rapports.
 cli.cmd.contacts.pull.option.lids:
   Inclut les contacts LID WhatsApp (contacts anonymes) dans la synchronisation.
-task.contacts.completed:
+task.contacts.completed: |-
-  👤✅ Contacts terminés → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, ⚪
+  👤✅ Contacts terminés → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
-  {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 task.messages.started:
   ⏳ Récupération des messages 💬 {{{chat}}} ⏱️ {{{period}}}...
 task.messages.details:

src/apps/chatwoot/i18n/locales/he-IL.yaml

@@ -194,6 +194,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   בחר כיצד למשוך תמונות פרופיל: `skip`, `if-missing` או `update`.
 
+cli.cmd.contacts.pull.option.update-names: |-
+  כיצד לעדכן שמות של אנשי קשר קיימים: `no` - לא לגעת בשמות, רק אנשי קשר חדשים מקבלים שם (ספר טלפונים, push name או מספר טלפון). `if-raw` - לשמור שמות שהוזנו ידנית, לפתור שמות זמניים (מספר טלפון, push name) מספר הטלפונים. `always` - ספר הטלפונים הוא מקור האמת, להחליף כל שם.
+
 cli.cmd.contacts.pull.option.groups: |-
   כלול בסנכרון אנשי קשר של קבוצות WhatsApp.
 
@@ -245,32 +248,22 @@ cli.help.globalOptions.title: |-
   **אפשרויות גלובליות:**
 
 task.contacts.status: |-
-  👤 משיכת אנשי קשר: **{{state}}**
+  👤 אנשי קשר: **{{state}}**
-  - ✅ הצלחות: {{{progress.ok}}} אנשי קשר
+  - 🆕 נוצרו: {{{progress.created}}} אנשי קשר
-  - ⚪ שדלגו עליהם: {{{progress.skipped}}} אנשי קשר
+  - 🔄 עודכנו: {{{progress.updated}}} אנשי קשר
-  - ⚠️ שגיאות: {{{progress.errors}}} אנשי קשר
+  - 🏷️ שונה שמם: {{{progress.renamed}}} אנשי קשר
+  - ⚪ דולגו: {{{progress.skipped}}} אנשי קשר
+  - 🔴 שגיאות: {{{progress.errors}}} אנשי קשר
+  - 🖼️ תמונת פרופיל עודכנה: {{{progress.avatar.updated}}} אנשי קשר
 
-  {{#job}}
-  ⌛ ציר זמן:
-  - נכנסה לתור: {{{timestamp}}}
-  {{#processedOn}}
-  - התחלה: {{{processedOn}}}
-  {{/processedOn}}
-  {{#finishedOn}}
-  - סיום: {{{finishedOn}}}
-  {{/finishedOn}}
-  {{/job}}
-
-  {{#error}}
   פרטים:
   [{{{details.text}}}]({{{details.url}}})
-  {{/error}}
 
 task.contacts.started: |-
   אנשי קשר נמשכים...
 
 task.contacts.progress: |-
-  משיכת אנשי קשר: ✅ {{progress.ok}}, ⚪ {{progress.skipped}}, ⚠️ {{progress.errors}}
+  👤⏳ אנשי קשר: 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 app.help.reminder: |-
   שלח **help** כדי לקבל את רשימת הפקודות הזמינות.
@@ -633,9 +626,8 @@ cli.cmd.contacts.pull.option.progress:
   דיווח על התקדמות כל N אנשי קשר. ערך 0 מבטל את הדוחות.
 cli.cmd.contacts.pull.option.lids:
   הכללת אנשי קשר אנונימיים של WhatsApp (LID) בסנכרון.
-task.contacts.completed:
+task.contacts.completed: |-
-  👤✅ השלמת אנשי קשר → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, ⚪
+  👤✅ השלמת אנשי קשר → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
-  {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 task.messages.started: ⏳ מושכים הודעות 💬 {{{chat}}} ⏱️ {{{period}}}...
 task.messages.details: שלחו "{{{prefix}}}messages status" לעוד פרטים.
 task.messages.progress:

src/apps/chatwoot/i18n/locales/hi-IN.yaml

@@ -194,6 +194,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   संपर्क अवतार कैसे खींचें चुनें: `skip`, `if-missing`, या `update`।
 
+cli.cmd.contacts.pull.option.update-names: |-
+  मौजूदा संपर्कों के नाम कैसे अपडेट करें: `no` - नामों को न छुएँ, केवल नए संपर्कों को नाम मिलेगा (फ़ोन बुक, push name या फ़ोन नंबर)। `if-raw` - हाथ से रखे नाम रखें, प्लेसहोल्डर (फ़ोन नंबर, push name) फ़ोन बुक से हल करें। `always` - फ़ोन बुक ही सत्य का स्रोत है, कोई भी नाम बदल दें।
+
 cli.cmd.contacts.pull.option.groups: |-
   सिंक में WhatsApp समूह संपर्क शामिल करें।
 
@@ -245,32 +248,22 @@ cli.help.globalOptions.title: |-
   **ग्लोबल विकल्प:**
 
 task.contacts.status: |-
-  👤 संपर्क खींचना: **{{state}}**
+  👤 संपर्क: **{{state}}**
-  - ✅ सफल: {{{progress.ok}}} संपर्क
+  - 🆕 बनाए गए: {{{progress.created}}} संपर्क
+  - 🔄 अपडेट किए गए: {{{progress.updated}}} संपर्क
+  - 🏷️ नाम बदले गए: {{{progress.renamed}}} संपर्क
   - ⚪ छोड़े गए: {{{progress.skipped}}} संपर्क
-  - ⚠️ त्रुटियाँ: {{{progress.errors}}} संपर्क
+  - 🔴 त्रुटियाँ: {{{progress.errors}}} संपर्क
+  - 🖼️ अवतार अपडेट: {{{progress.avatar.updated}}} संपर्क
 
-  {{#job}}
-  ⌛ समयरेखा:
-  - कतार में: {{{timestamp}}}
-  {{#processedOn}}
-  - शुरू हुआ: {{{processedOn}}}
-  {{/processedOn}}
-  {{#finishedOn}}
-  - समाप्त: {{{finishedOn}}}
-  {{/finishedOn}}
-  {{/job}}
-
-  {{#error}}
   विवरण:
   [{{{details.text}}}]({{{details.url}}})
-  {{/error}}
 
 task.contacts.started: |-
   संपर्क खींचे जा रहे हैं...
 
 task.contacts.progress: |-
-  संपर्क खींचना: ✅ {{progress.ok}}, ⚪ {{progress.skipped}}, ⚠️ {{progress.errors}}
+  👤⏳ संपर्क: 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 app.help.reminder: |-
   उपलब्ध कमांड की सूची प्राप्त करने के लिए **help** भेजें।
@@ -645,9 +638,8 @@ cli.cmd.contacts.pull.option.progress:
   हर N संपर्क पर प्रगति रिपोर्ट करें। रिपोर्ट बंद करने के लिए 0 सेट करें।
 cli.cmd.contacts.pull.option.lids:
   सिंक में WhatsApp LID (अनाम) संपर्क शामिल करें।
-task.contacts.completed:
+task.contacts.completed: |-
-  👤✅ संपर्क पूरे → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, ⚪
+  👤✅ संपर्क पूरे → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
-  {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 task.messages.started:
   ⏳ संदेश खींचे जा रहे हैं 💬 {{{chat}}} ⏱️ {{{period}}}...
 task.messages.details: और जानकारी के लिए "{{{prefix}}}messages status" भेजें।

src/apps/chatwoot/i18n/locales/id-ID.yaml

@@ -194,6 +194,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   Pilih cara mengambil avatar kontak: `skip`, `if-missing`, atau `update`.
 
+cli.cmd.contacts.pull.option.update-names: |-
+  Cara memperbarui nama kontak yang sudah ada: `no` - jangan ubah nama, hanya kontak baru yang mendapat nama (buku telepon, push name, atau nomor telepon). `if-raw` - pertahankan nama yang diisi manual, ganti placeholder (nomor telepon, push name) dari buku telepon. `always` - buku telepon adalah sumber kebenaran, ganti nama apa pun.
+
 cli.cmd.contacts.pull.option.groups: |-
   Sertakan kontak grup WhatsApp dalam sinkronisasi.
 
@@ -245,32 +248,22 @@ cli.help.globalOptions.title: |-
   **Opsi global:**
 
 task.contacts.status: |-
-  👤 Penarikan kontak: **{{state}}**
+  👤 Kontak: **{{state}}**
-  - ✅ Berhasil: {{{progress.ok}}} kontak
+  - 🆕 Dibuat: {{{progress.created}}} kontak
+  - 🔄 Diperbarui: {{{progress.updated}}} kontak
+  - 🏷️ Diganti nama: {{{progress.renamed}}} kontak
   - ⚪ Dilewati: {{{progress.skipped}}} kontak
-  - ⚠️ Kesalahan: {{{progress.errors}}} kontak
+  - 🔴 Kesalahan: {{{progress.errors}}} kontak
+  - 🖼️ Avatar diperbarui: {{{progress.avatar.updated}}} kontak
 
-  {{#job}}
-  ⌛ Linimasa:
-  - Masuk antrean: {{{timestamp}}}
-  {{#processedOn}}
-  - Mulai: {{{processedOn}}}
-  {{/processedOn}}
-  {{#finishedOn}}
-  - Selesai: {{{finishedOn}}}
-  {{/finishedOn}}
-  {{/job}}
-
-  {{#error}}
   Detail:
   [{{{details.text}}}]({{{details.url}}})
-  {{/error}}
 
 task.contacts.started: |-
   Menarik kontak...
 
 task.contacts.progress: |-
-  Penarikan kontak: ✅ {{progress.ok}}, ⚪ {{progress.skipped}}, ⚠️ {{progress.errors}}
+  👤⏳ Kontak: 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 app.help.reminder: |-
   Kirim **help** untuk mendapatkan daftar perintah yang tersedia.
@@ -645,9 +638,8 @@ cli.cmd.contacts.pull.option.progress:
   Laporkan progres setiap N kontak. Setel ke 0 untuk menonaktifkan laporan.
 cli.cmd.contacts.pull.option.lids:
   Sertakan kontak WhatsApp LID (kontak anonim) dalam sinkronisasi.
-task.contacts.completed:
+task.contacts.completed: |-
-  👤✅ Kontak selesai → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, ⚪
+  👤✅ Kontak selesai → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
-  {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 task.messages.started: ⏳ Menarik pesan 💬 {{{chat}}} ⏱️ {{{period}}}...
 task.messages.details:
   Kirim "{{{prefix}}}messages status" untuk melihat rincian.

src/apps/chatwoot/i18n/locales/it-IT.yaml

@@ -547,6 +547,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   Scegli come recuperare gli avatar dei contatti.
 
+cli.cmd.contacts.pull.option.update-names: |-
+  Come aggiornare i nomi dei contatti esistenti: `no` - non toccare i nomi, solo i nuovi contatti ne ricevono uno (rubrica, push name o numero di telefono). `if-raw` - mantieni i nomi inseriti a mano, risolvi i segnaposto (numero di telefono, push name) dalla rubrica. `always` - la rubrica è la fonte di verità, sostituisci qualsiasi nome.
+
 cli.cmd.contacts.pull.option.groups: |-
   Includi i contatti dei gruppi WhatsApp.
 
@@ -604,15 +607,16 @@ task.contacts.started: |-
   👤⏳ Recupero contatti... Invia "contacts status" per maggiori dettagli.
 
 task.contacts.progress: |-
-  👤⏳ Contatti: 🆕 {{progress.created}}, 🔄 {{progress.updated}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
+  👤⏳ Contatti: 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 task.contacts.completed: |-
-  👤✅ Recupero contatti completato → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
+  👤✅ Recupero contatti completato → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 task.contacts.status: |-
   👤 Contatti: **{{state}}**
   - 🆕 Creati: {{{progress.created}}} contatti
   - 🔄 Aggiornati: {{{progress.updated}}} contatti
+  - 🏷️ Rinominati: {{{progress.renamed}}} contatti
   - ⚪ Saltati: {{{progress.skipped}}} contatti
   - 🔴 Errori: {{{progress.errors}}} contatti
   - 🖼️ Avatar Aggiornati: {{{progress.avatar.updated}}} contatti

src/apps/chatwoot/i18n/locales/pa-PK.yaml

@@ -194,6 +194,9 @@ cli.cmd.contacts.pull.option.delay-batch: |-
 cli.cmd.contacts.pull.option.avatar: |-
   ਚੁਣੋ ਕਿ ਅਵਤਾਰ ਕਿਵੇਂ ਖਿੱਚਣੇ ਹਨ: `skip`, `if-missing`, ਜਾਂ `update`।
 
+cli.cmd.contacts.pull.option.update-names: |-
+  ਮੌਜੂਦਾ ਸੰਪਰਕਾਂ ਦੇ ਨਾਮ ਕਿਵੇਂ ਅੱਪਡੇਟ ਕਰਨੇ ਹਨ: `no` - ਨਾਮਾਂ ਨੂੰ ਨਾ ਛੂਹੋ, ਸਿਰਫ਼ ਨਵੇਂ ਸੰਪਰਕਾਂ ਨੂੰ ਨਾਮ ਮਿਲਦਾ ਹੈ (ਫ਼ੋਨ ਬੁੱਕ, push name ਜਾਂ ਫ਼ੋਨ ਨੰਬਰ)। `if-raw` - ਹੱਥੀਂ ਰੱਖੇ ਨਾਮ ਰੱਖੋ, ਪਲੇਸਹੋਲਡਰ (ਫ਼ੋਨ ਨੰਬਰ, push name) ਫ਼ੋਨ ਬੁੱਕ ਤੋਂ ਹੱਲ ਕਰੋ। `always` - ਫ਼ੋਨ ਬੁੱਕ ਹੀ ਸੱਚ ਦਾ ਸਰੋਤ ਹੈ, ਕੋਈ ਵੀ ਨਾਮ ਬਦਲ ਦਿਓ।
+
 cli.cmd.contacts.pull.option.groups: |-
   ਸਿੰਕ ਵਿੱਚ WhatsApp ਗਰੁੱਪ ਸੰਪਰਕ ਸ਼ਾਮਲ ਕਰੋ।
 
@@ -245,32 +248,22 @@ cli.help.globalOptions.title: |-
   **ਗਲੋਬਲ ਚੋਣਾਂ:**
 
 task.contacts.status: |-
-  👤 ਸੰਪਰਕ ਖਿੱਚਣਾ: **{{state}}**
+  👤 ਸੰਪਰਕ: **{{state}}**
-  - ✅ ਸਫਲ: {{{progress.ok}}} ਸੰਪਰਕ
+  - 🆕 ਬਣਾਏ: {{{progress.created}}} ਸੰਪਰਕ
-  - ⚪ ਛੱਡੇ ਗਏ: {{{progress.skipped}}} ਸੰਪਰਕ
+  - 🔄 ਅੱਪਡੇਟ ਕੀਤੇ: {{{progress.updated}}} ਸੰਪਰਕ
-  - ⚠️ ਗਲਤੀਆਂ: {{{progress.errors}}} ਸੰਪਰਕ
+  - 🏷️ ਨਾਮ ਬਦਲੇ: {{{progress.renamed}}} ਸੰਪਰਕ
+  - ⚪ ਛੱਡੇ: {{{progress.skipped}}} ਸੰਪਰਕ
+  - 🔴 ਗਲਤੀਆਂ: {{{progress.errors}}} ਸੰਪਰਕ
+  - 🖼️ ਅਵਤਾਰ ਅੱਪਡੇਟ: {{{progress.avatar.updated}}} ਸੰਪਰਕ
 
-  {{#job}}
-  ⌛ ਸਮਾਂ-ਰੇਖਾ:
-  - ਕਤਾਰ ਵਿੱਚ: {{{timestamp}}}
-  {{#processedOn}}
-  - ਸ਼ੁਰੂ: {{{processedOn}}}
-  {{/processedOn}}
-  {{#finishedOn}}
-  - ਸਮਾਪਤ: {{{finishedOn}}}
-  {{/finishedOn}}
-  {{/job}}
-
-  {{#error}}
   ਵੇਰਵੇ:
   [{{{details.text}}}]({{{details.url}}})
-  {{/error}}
 
 task.contacts.started: |-
   ਸੰਪਰਕ ਖਿੱਚੇ ਜਾ ਰਹੇ ਹਨ...
 
 task.contacts.progress: |-
-  ਸੰਪਰਕ ਖਿੱਚਣਾ: ✅ {{progress.ok}}, ⚪ {{progress.skipped}}, ⚠️ {{progress.errors}}
+  👤⏳ ਸੰਪਰਕ: 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 
 app.help.reminder: |-
   ਉਪਲਬਧ ਕਮਾਂਡਾਂ ਦੀ ਸੂਚੀ ਪ੍ਰਾਪਤ ਕਰਨ ਲਈ **help** ਭੇਜੋ।
@@ -644,9 +637,8 @@ cli.cmd.contacts.pull.option.progress:
   ਹਰ N ਸੰਪਰਕ ’ਤੇ ਪ੍ਰਗਤੀ ਦੱਸੋ। ਰਿਪੋਰਟਾਂ ਬੰਦ ਕਰਨ ਲਈ 0 ਸੈੱਟ ਕਰੋ।
 cli.cmd.contacts.pull.option.lids:
   ਸਿੰਕ ਵਿੱਚ WhatsApp LID (ਅਣਪਛਾਤੇ) ਸੰਪਰਕ ਸ਼ਾਮਲ ਕਰੋ।
-task.contacts.completed:
+task.contacts.completed: |-
-  👤✅ ਸੰਪਰਕ ਮੁਕੰਮਲ → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, ⚪
+  👤✅ ਸੰਪਰਕ ਮੁਕੰਮਲ → 🆕 {{progress.created}}, 🔄 {{progress.updated}}, 🏷️ {{progress.renamed}}, ⚪ {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
-  {{progress.skipped}}, 🔴 {{progress.errors}}, 🖼️ {{progress.avatar.updated}}
 task.messages.started:
   ⏳ ਸੁਨੇਹੇ ਖਿੱਚੇ ਜਾ ਰਹੇ ਹਨ 💬 {{{chat}}} ⏱️ {{{period}}}...
 task.messages.details: ਵਧੇਰੇ ਵੇਰਵਿਆਂ ਲਈ "{{{prefix}}}messages status" ਭੇਜੋ।