diff --git a/src/apps/chatwoot/messages/to/whatsapp/markdown.test.ts b/src/apps/chatwoot/messages/to/whatsapp/markdown.test.ts
index e8acf5f9..bb9e632d 100644
--- a/src/apps/chatwoot/messages/to/whatsapp/markdown.test.ts
+++ b/src/apps/chatwoot/messages/to/whatsapp/markdown.test.ts
@@ -15,6 +15,12 @@ describe('MarkdownToWhatsApp', () => {
     expect(MarkdownToWhatsApp(input)).toBe(expected);
   });
 
+  // ChatWoot v4.10.1+ escapes newlines with trailing backslash
+  it('strips trailing backslash before newlines', () => {
+    const input = 'Hi \\\ntext message \\\nwith line \\\nbreak';
+    expect(MarkdownToWhatsApp(input)).toBe('Hi \ntext message \nwith line \nbreak');
+  });
+
   // Tests for URL protection
   it('preserves URLs with multiple underscores', () => {
     const input = 'https://example.com/page__name__test';
diff --git a/src/apps/chatwoot/messages/to/whatsapp/markdown.ts b/src/apps/chatwoot/messages/to/whatsapp/markdown.ts
index bed57fa1..40c3e860 100644
--- a/src/apps/chatwoot/messages/to/whatsapp/markdown.ts
+++ b/src/apps/chatwoot/messages/to/whatsapp/markdown.ts
@@ -4,6 +4,8 @@ export function MarkdownToWhatsApp(text: string): string {
   }
   return (
     text
+      // Remove trailing backslash before newlines (ChatWoot v4.10.1+ escaping)
+      .replace(/\\\n/g, '\n')
       // Triple-backtick blocks → WhatsApp monospace blocks (same syntax)
       .replace(/```([\s\S]*?)```/g, '```$1```')
       // Italic **first**, but only single‐star or single‐underscore