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## I have read the [CONTRIBUTING.md](https://github.com/supabase/supabase/blob/master/CONTRIBUTING.md) file. YES ## What kind of change does this PR introduce? Docs update (new troubleshooting entry + cross-links). ## What is the current behavior? There's no public troubleshooting entry for a transient `password authentication failed` (`28P01`) error through the Shared Pooler (Supavisor) right after a database password rotation. The closest existing entry only covers the IP-lockout circuit-breaker case (`FATAL: Circuit breaker open`), and the generic FAQ answer for "FATAL: Password authentication failed" in `connecting-to-postgres.mdx` reads as "your credentials are simply wrong," with no mention that this is expected right after a legitimate rotation. ## What is the new behavior? - New entry: `supavisor-error-password-authentication-failed-after-password-rotation.mdx` — explains this is expected, by-design pooler-cache behavior (not a bug), scopes it to SCRAM/password auth (not JIT), and walks through confirming the new password via a direct connection before contacting support. - Cross-links added from the existing circuit-breaker entry, the "How do I reset my Supabase database password?" entry, and the FAQ in `connecting-to-postgres.mdx`. ## Additional context Prettier check passes on all 4 touched files. `lint:mdx` (`supa-mdx-lint`) could not be run locally due to a pre-existing, unrelated native-module issue (`node-pty` missing its compiled binary for this platform) — expected to run in CI. <!-- This is an auto-generated comment: release notes by coderabbit.ai --> ## Summary by CodeRabbit ## Documentation * Added troubleshooting guidance for `28P01` password authentication failures after database password rotation. * Clarified Shared Pooler credential-refresh behavior, affected connection patterns, the built-in `postgres` role, and unaffected JIT access-token connections. * Added steps to verify credentials, retry connections, handle rate limits, and avoid repeated rotations. * Added guidance for updating credentials across live application instances and cross-references between related troubleshooting guides. <!-- end of auto-generated comment: release notes by coderabbit.ai --> ## Changed docs * the new guide: [docs-git-docs-supavisor-password-rotation-troub-026280-supab/…/supavisor-error-password-authentication-failed-after-password-rotation](https://docs-git-docs-supavisor-password-rotation-troub-026280-supabase.vercel.app/docs/guides/troubleshooting/supavisor-error-password-authentication-failed-after-password-rotation) * mention the new guide + info on auth_error Circuit Breaker [docs-git-docs-supavisor-password-rotation-troub-026280-supabase.vercel.app/docs/…/fatal-password-authentication-failed](https://docs-git-docs-supavisor-password-rotation-troub-026280-supabase.vercel.app/docs/guides/troubleshooting/fatal-password-authentication-failed) * mention the new guide: [docs-git-docs-supavisor-password-rotation-troub-026280-supabase.vercel.app/docs/…/how-do-i-reset-my-supabase-database-password…](https://docs-git-docs-supavisor-password-rotation-troub-026280-supabase.vercel.app/docs/guides/troubleshooting/how-do-i-reset-my-supabase-database-password-oTs5sB) * mention of the new guide: [docs-git-docs-supavisor-password-rotation-troub-026280-supabase.ver/…/supavisor-error-circuit-breaker-open-after-password-rotation…](https://docs-git-docs-supavisor-password-rotation-troub-026280-supabase.vercel.app/docs/guides/troubleshooting/supavisor-error-circuit-breaker-open-after-password-rotation-0fdb72) --------- Co-authored-by: Claude Sonnet 5 <noreply@anthropic.com> Co-authored-by: coderabbitai[bot] <136622811+coderabbitai[bot]@users.noreply.github.com> Co-authored-by: Nik Richers <nrichers@gmail.com> Co-authored-by: felipe stival <14948182+v0idpwn@users.noreply.github.com> Co-authored-by: Codesmith <codesmith-bot@users.noreply.github.com>