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40 lines
9.0 KiB
Plaintext
40 lines
9.0 KiB
Plaintext
---
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title: 'Operational Error Codes'
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subtitle: 'List of operational codes to help understand your deployment and usage.'
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description: ''
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---
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| Code | Description | Action |
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| ------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------- |
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| `RealtimeDisabledForConfiguration` | The configuration provided to Realtime on connect will not be able to provide you any Postgres Changes | Verify your configuration on channel startup as you might not have your tables properly registered |
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| `TenantNotFound` | The tenant you are trying to connect to does not exist | Verify the tenant name you are trying to connect to exists in the realtime.tenants table |
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| `ErrorConnectingToWebSocket` | Error when trying to connect to the WebSocket server | Verify user information on connect |
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| `ErrorAuthorizingWebSocket` | Error when trying to authorize the WebSocket connection | Verify user information on connect |
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| `TableHasSpacesInName` | The table you are trying to listen to has spaces in its name which we are unable to support | Change the table name to not have spaces in it |
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| `UnableToDeleteTenant` | Error when trying to delete a tenant | Contact Support |
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| `UnableToSetPolicies` | Error when setting up Authorization Policies | Contact Support |
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| `UnableCheckoutConnection` | Error when trying to checkout a connection from the tenant pool | Contact Support |
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| `UnableToSubscribeToPostgres` | Error when trying to subscribe to Postgres changes | Contact Support |
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| `ChannelRateLimitReached` | The number of channels you can create has reached its limit | Contact support to increase your rate limits |
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| `ConnectionRateLimitReached` | The number of connected clients as reached its limit | Contact support to increase your rate limits |
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| `ClientJoinRateLimitReached` | The rate of joins per second from your clients as reached the channel limits | Contact support to increase your rate limits |
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| `UnableToConnectToTenantDatabase` | Realtime was not able to connect to the tenant's database | Contact support for further instructions |
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| `RealtimeNodeDisconnected` | Realtime is a distributed application and this means that one the system is unable to communicate with one of the distributed nodes | Contact support for further instructions |
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| `MigrationsFailedToRun` | Error when running the migrations against the Tenant database that are required by Realtime | Contact support for further instructions |
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| `ErrorStartingPostgresCDCStream` | Error when starting the Postgres CDC stream which is used for Postgres Changes | Contact support for further instructions |
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| `UnknownDataProcessed` | An unknown data type was processed by the Realtime system | Contact support for further instructions |
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| `ErrorStartingPostgresCDC` | Error when starting the Postgres CDC extension which is used for Postgres Changes | Contact support for further instructions |
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| `ReplicationSlotBeingUsed` | The replication slot is being used by another transaction | Contact support for further instructions |
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| `PoolingReplicationPreparationError` | Error when preparing the replication slot | Contact support for further instructions |
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| `PoolingReplicationError` | Error when pooling the replication slot | Contact support for further instructions |
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| `SubscriptionDeletionFailed` | Error when trying to delete a subscription for Postgres changes | Contact support for further instructions |
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| `UnableToDeletePhantomSubscriptions` | Error when trying to delete subscriptions that are no longer being used | Contact support for further instructions |
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| `UnableToCheckProcessesOnRemoteNode` | Error when trying to check the processes on a remote node | Contact support for further instructions |
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| `UnableToCreateCounter` | Error when trying to create a counter to track rate limits for a tenant | Contact support for further instructions |
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| `UnableToIncrementCounter` | Error when trying to increment a counter to track rate limits for a tenant | Contact support for further instructions |
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| `UnableToDecrementCounter` | Error when trying to decrement a counter to track rate limits for a tenant | Contact support for further instructions |
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| `UnableToUpdateCounter` | Error when trying to update a counter to track rate limits for a tenant | Contact support for further instructions |
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| `UnableToFindCounter` | Error when trying to find a counter to track rate limits for a tenant | Contact support for further instructions |
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| `UnhandledProcessMessage` | Unhandled message received by a Realtime process | Contact support for further instructions |
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| `UnknownError` | An unknown error occurred | Contact support for further instructions |
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