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When the dashboard hits a DB connection timeout, users currently see a
raw error message with no
path forward. This PR adds an inline troubleshooting system that detects
known error types and
surfaces contextual next steps — restart the DB, read the docs, or debug
with AI.
## Changes
- New ErrorDisplay component (packages/ui-patterns) — styled error card
with a title, monospace error
block, optional troubleshooting slot, and a "Contact support" link that
always renders. Accepts
typed supportFormParams to pre-fill the support form.
- Error classification in handleError (data/fetchers.ts) — on every API
error, the message is tested
against ERROR_PATTERNS. If matched, handleError throws a typed subclass
(ConnectionTimeoutError
extends ResponseError) instead of a plain ResponseError. Stack traces
now show the exact error
class. All existing instanceof ResponseError checks continue to work.
- ErrorMatcher component — reads errorType from the thrown class
instance, does an O(1) lookup into
ERROR_MAPPINGS, and renders the matching troubleshooting accordion as
children of ErrorDisplay.
Falls back to plain ErrorDisplay for unclassified errors.
- Connection timeout mapping — first error type wired up, with three
troubleshooting steps: restart
the database, link to the docs, and "Debug with AI" (opens the AI
assistant sidebar with a
pre-filled prompt).
- Telemetry — three new typed events track when the troubleshooter is
shown, when accordion steps are
toggled, and which CTAs are clicked.
## Adding a new error type
1. Add a class to types/api-errors.ts
2. Add { pattern, ErrorClass } to data/error-patterns.ts
3. Create a troubleshooting component in errorMappings/
4. Add an entry to error-mappings.tsx
52 lines
1.4 KiB
TypeScript
52 lines
1.4 KiB
TypeScript
'use client'
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import { useTrack } from 'lib/telemetry/track'
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import { ErrorDisplay, SupportFormParams } from 'ui-patterns/ErrorDisplay'
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import { getMappingForError } from './ErrorMatcher.utils'
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interface ErrorMatcherProps {
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title: string
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error: string | { message: string }
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supportFormParams?: SupportFormParams
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className?: string
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}
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export function ErrorMatcher({ title, error, supportFormParams, className }: ErrorMatcherProps) {
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const track = useTrack()
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const message = typeof error === 'string' ? error : error.message
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const mapping = getMappingForError(error)
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const Troubleshooting = mapping?.Troubleshooting
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return (
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<ErrorDisplay
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title={title}
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errorMessage={message}
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supportFormParams={supportFormParams}
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className={className}
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onRender={() => {
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track('dashboard_error_created', {
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source: 'error_display',
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errorType: mapping?.id,
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hasTroubleshooting: !!mapping,
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})
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if (mapping) {
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track('inline_error_troubleshooter_exposed', { errorType: mapping.id })
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}
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}}
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onSupportClick={
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mapping
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? () =>
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track('inline_error_troubleshooter_action_clicked', {
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errorType: mapping.id,
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ctaType: 'contact_support',
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})
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: undefined
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}
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>
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{Troubleshooting && <Troubleshooting />}
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</ErrorDisplay>
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)
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}
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