Files
supabase/apps/docs/content
1f0fb64ce9 docs: CLI 'Transport error' caused by antivirus/proxy TLS interception (#48719)
## Summary
- Adds a troubleshooting entry for the Supabase CLI's generic
`HttpClientError: Transport error` when a Management API call (e.g.
`projects list`, `link`) fails.
- Root cause documented: antivirus software or corporate SSL-inspecting
proxies (e.g. Norton Safe Web/Web & Mail Shield, Zscaler, Netskope)
substituting their own TLS certificate, which the CLI's HTTP client
rejects and reports as a generic transport error rather than a
certificate error.
- Includes a vendor-agnostic diagnostic method (compare `curl`/browser
vs. CLI behavior, check the served certificate's Issuer field) plus the
specific Norton fix confirmed via a support ticket (disabling Smart
Firewall alone does not stop the interception; Safe Web/Web & Mail
Shield does).

## Test plan
- [ ] `pnpm --filter docs lint:mdx` passes in CI
- [ ] Frontmatter renders correctly on the troubleshooting page

<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit

* **Documentation**
* Added troubleshooting guidance for Supabase CLI transport errors
caused by antivirus software or corporate TLS inspection.
* Included diagnostic steps, common error messages, and resolution
guidance for Norton 360 and SSL-inspecting proxies.
<!-- end of auto-generated comment: release notes by coderabbit.ai -->

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Co-authored-by: github-actions[bot] <41898282+github-actions[bot]@users.noreply.github.com>
Co-authored-by: Rodrigo Mansueli <rodrigo@mansueli.com>
Co-authored-by: Ali Waseem <waseema393@gmail.com>
2026-08-05 09:09:13 -04:00
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