Files
Danny WhiteandJoshen Lim ee484c8517 chore(studio): restore feedback gating (#42548)
## What kind of change does this PR introduce?

UI improvement for self-debugging efforts.

## What is the current behavior?

https://github.com/supabase/supabase/pull/40937 removed our gating on
the feedback form (plus some related affordances) in an effort to
concentrate support entry into the Help dropdown instead:

| Before | After |
| --- | --- |
| <img width="1090" height="579" alt="Inventory Nuts Bolts Supabase"
src="https://github.com/user-attachments/assets/c7dacf40-5ae8-401c-a167-5e56c4c0635d"
/> | _Not applicable. This step is skipped in the new version._ |
| <img width="1090" height="579" alt="Inventory Nuts Bolts Supabase"
src="https://github.com/user-attachments/assets/9bd2489d-7e87-49e5-99af-13eb5f387f60"
/> | <img width="1090" height="579" alt="Inventory Nuts Bolts Supabase"
src="https://github.com/user-attachments/assets/fa499a40-6d70-4674-9eb6-c7bd96019b27"
/> |
| <img width="1090" height="579" alt="Inventory Nuts Bolts Supabase"
src="https://github.com/user-attachments/assets/e253381b-e8ba-476c-bd36-9dd522209498"
/> | <img width="1090" height="579" alt="Inventory Nuts Bolts Supabase"
src="https://github.com/user-attachments/assets/b5cf614b-329c-4517-90e9-c4d1b49bd139"
/> |

Despite putting other measures in place such as client-side form
detection, the result is that people are increasingly writing in to
support via the Feedback form.

## What is the new behavior?

- Restores the gating
- But also reuses the same self-debugging help options from the Help
dropdown

Other:

- Renames `HelpPopover` to `HelpDropdown` to match others
- Adjusts font size of `CommandMenu` _Search..._

| Before | After |
| --- | --- |
| <img width="1024" height="756" alt="Spinner Toolshed Supabase"
src="https://github.com/user-attachments/assets/12e3be32-743d-488a-a13d-bf400fd0fd8d"
/> | <img width="1024" height="756" alt="Spinner Toolshed Supabase"
src="https://github.com/user-attachments/assets/bb064ef1-a771-416d-9b5b-dbdd774efed3"
/> |
| _Not applicable. This step is skipped in the old version._ | <img
width="1024" height="756" alt="Spinner Toolshed Supabase"
src="https://github.com/user-attachments/assets/3bc0b1c2-7003-4973-8e9c-2c7ee93fb0b4"
/> |
| <img width="1024" height="756" alt="Spinner Toolshed Supabase"
src="https://github.com/user-attachments/assets/0bb18df4-d093-4440-8379-680f6c5e3cf9"
/> | <img width="1024" height="756" alt="Spinner Toolshed Supabase"
src="https://github.com/user-attachments/assets/1ef801d3-9cd7-4005-9082-8d229b7cdd19"
/> |
| <img width="1090" height="579" alt="Inventory Nuts Bolts Supabase"
src="https://github.com/user-attachments/assets/e253381b-e8ba-476c-bd36-9dd522209498"
/> | <img width="1024" height="794" alt="Spinner Toolshed Supabase"
src="https://github.com/user-attachments/assets/b80de142-2199-420f-9018-8622b6d24312"
/> |

## To test

To test the “thanks” end state, add something like the following to
`feedback-send.ts`:

```ts
 if (MOCK_FEEDBACK_SUCCESS) {
    return {} as Awaited<ReturnType<typeof sendFeedback>>
  }
```

Where `MOCK_FEEDBACK_SUCCESS` is `true`.

<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit

## Release Notes

* **New Features**
* Introduced multi-stage feedback dropdown with Issue and Idea selection
paths.
* Added AI assistant integration in help menu for quick support access.
* Enhanced help dropdown with expanded options: documentation,
troubleshooting, Discord community, system status, and support links.
* Added Community Support section featuring Discord community promotion.

* **Style**
* Refined command menu placeholder text sizing for improved visual
hierarchy.
<!-- end of auto-generated comment: release notes by coderabbit.ai -->

---------

Co-authored-by: Joshen Lim <joshenlimek@gmail.com>
2026-02-10 09:48:54 +11:00

126 lines
4.7 KiB
TypeScript

import { IS_PLATFORM } from 'common'
import { SIDEBAR_KEYS } from 'components/layouts/ProjectLayout/LayoutSidebar/LayoutSidebarProvider'
import { useSelectedOrganizationQuery } from 'hooks/misc/useSelectedOrganization'
import { useSelectedProjectQuery } from 'hooks/misc/useSelectedProject'
import { Lightbulb, TriangleAlert } from 'lucide-react'
import { useRouter } from 'next/router'
import { useState } from 'react'
import { useAiAssistantStateSnapshot } from 'state/ai-assistant-state'
import { useSidebarManagerSnapshot } from 'state/sidebar-manager-state'
import {
Button,
Popover_Shadcn_,
PopoverContent_Shadcn_,
PopoverSeparator_Shadcn_,
PopoverTrigger_Shadcn_,
} from 'ui'
import { ASSISTANT_SUGGESTIONS } from '../HelpDropdown/HelpDropdown.constants'
import { getSupportLinkQueryParams } from '../HelpDropdown/HelpDropdown.utils'
import { HelpSection } from '../HelpDropdown/HelpSection'
import { FeedbackWidget } from './FeedbackWidget'
export const FeedbackDropdown = ({ className }: { className?: string }) => {
const router = useRouter()
const { data: project } = useSelectedProjectQuery()
const { data: org } = useSelectedOrganizationQuery()
const snap = useAiAssistantStateSnapshot()
const { openSidebar } = useSidebarManagerSnapshot()
const [isOpen, setIsOpen] = useState(false)
const [stage, setStage] = useState<'select' | 'issue-options' | 'widget'>('select')
const projectRef = project?.parent_project_ref ?? (router.query.ref as string | undefined)
const supportLinkQueryParams = getSupportLinkQueryParams(
project,
org,
router.query.ref as string | undefined
)
return (
<Popover_Shadcn_
modal={false}
open={isOpen}
onOpenChange={(e) => {
setIsOpen(e)
if (!e) setStage('select')
}}
>
<PopoverTrigger_Shadcn_ asChild>
<Button
asChild
onClick={() => {
setIsOpen((isOpen) => !isOpen)
setStage('select')
}}
type="text"
className="rounded-full h-[32px] text-foreground-light hover:text-foreground"
>
<span className={className}>Feedback</span>
</Button>
</PopoverTrigger_Shadcn_>
<PopoverContent_Shadcn_
side="bottom"
align="end"
className="p-0 flex flex-col w-96"
id="feedback-widget"
>
{stage === 'select' && (
<div className="flex flex-col gap-4 p-4">
<div className="font-medium text-sm">What would you like to share?</div>
<div className="grid grid-cols-2 gap-3">
<Button type="default" className="h-32" onClick={() => setStage('issue-options')}>
<div className="grid gap-1.5 text-center">
<TriangleAlert size="28" className="mx-auto text-destructive-600" />
<div className="flex flex-col items-center">
<span className="text-base">Issue</span>
<span className="text-xs text-foreground-lighter">with my project</span>
</div>
</div>
</Button>
<Button type="default" className="h-32" onClick={() => setStage('widget')}>
<div className="grid gap-1.5 text-center">
<Lightbulb size="28" className="mx-auto text-warning" />
<div className="flex flex-col items-center">
<span className="text-base">Idea</span>
<span className="text-xs text-foreground-lighter">to improve Supabase</span>
</div>
</div>
</Button>
</div>
</div>
)}
{stage === 'issue-options' && (
<>
<div className="flex flex-col gap-4 p-4">
<HelpSection
excludeIds={[]}
isPlatform={IS_PLATFORM}
projectRef={projectRef}
supportLinkQueryParams={supportLinkQueryParams}
onAssistantClick={() => {
openSidebar(SIDEBAR_KEYS.AI_ASSISTANT)
snap.newChat(ASSISTANT_SUGGESTIONS)
setIsOpen(false)
}}
onSupportClick={() => setIsOpen(false)}
/>
</div>
<PopoverSeparator_Shadcn_ />
<div className="px-4 pt-4 pb-4">
<Button type="default" size="tiny" onClick={() => setStage('widget')}>
Leave feedback instead
</Button>
</div>
</>
)}
{stage === 'widget' && (
<FeedbackWidget
onClose={() => setIsOpen(false)}
onSwitchToIssueOptions={() => setStage('issue-options')}
/>
)}
</PopoverContent_Shadcn_>
</Popover_Shadcn_>
)
}