Files
supabase/apps/studio/components/interfaces/Support/IncidentAdmonition.tsx
Danny WhiteandCharis Lam f0acececce feat(studio): incident notice on support ticket creation (#41379)
* callout

* progress

* plural issues

* better handle multiple issues

* refactor

* remove fancy copywriting

* return IncidentAdmonition to support form page

* progress

* cleanup

* rabbit

Potential control flow issue: execution continues after handleError when data is undefined. When a non-401 error occurs, handleError(error) is called but execution continues to line 24 where data is accessed. If handleError doesn't throw, this will cause a runtime error accessing (data as any).is_healthy on undefined. Additionally, the as any cast on line 24 violates the coding guidelines. Consider validating the response shape instead.

* animate in

* fix

* reset

* remove unused dayjs

* rabbit

* rabbit

* fixes from code review

* rabbit

* rabbit

---------

Co-authored-by: Charis Lam <26616127+charislam@users.noreply.github.com>
2025-12-19 00:28:02 +00:00

100 lines
3.6 KiB
TypeScript

import { AnimatePresence, motion } from 'framer-motion'
import Link from 'next/link'
import { useIncidentStatusQuery } from 'data/platform/incident-status-query'
import { processIncidentData } from 'data/platform/incident-status-utils'
import { ExternalLink } from 'lucide-react'
import { Button } from 'ui'
import { Admonition } from 'ui-patterns/admonition'
interface IncidentAdmonitionProps {
isActive: boolean
}
const STATUS_DESCRIPTION_SIGN_OFF = 'Please follow the status page for updates.'
const capitalizeFirstLetter = (str: string) => str.charAt(0).toUpperCase() + str.slice(1)
const getStatusDescription = (
status: string,
hasMultipleIncidents: boolean,
allSameStatus: boolean
): string => {
const isPlural = hasMultipleIncidents
const issueTerm = isPlural ? 'these issues' : 'this issue'
switch (status) {
case 'investigating':
if (hasMultipleIncidents && !allSameStatus) {
return `We are aware of multiple ongoing issues and are investigating. ${STATUS_DESCRIPTION_SIGN_OFF}`
}
return `We are investigating ${issueTerm}. ${STATUS_DESCRIPTION_SIGN_OFF}`
case 'identified':
if (hasMultipleIncidents && !allSameStatus) {
return `We have identified the cause of some of ${issueTerm} and are working on fixes. ${STATUS_DESCRIPTION_SIGN_OFF}`
}
return `We have identified the cause of ${issueTerm} and are working on a fix. ${STATUS_DESCRIPTION_SIGN_OFF}`
case 'monitoring':
if (hasMultipleIncidents && !allSameStatus) {
return `Fixes have been deployed for some of ${issueTerm} and we are monitoring the results. ${STATUS_DESCRIPTION_SIGN_OFF}`
}
return `A fix has been deployed and we are monitoring the results. ${STATUS_DESCRIPTION_SIGN_OFF}`
case 'resolved':
if (hasMultipleIncidents && !allSameStatus) {
return `Some of ${issueTerm} have been resolved, but others may still be ongoing. ${STATUS_DESCRIPTION_SIGN_OFF}`
}
return `${capitalizeFirstLetter(issueTerm)} ${isPlural ? 'have' : 'has'} been resolved but may take some time to fully recover. ${STATUS_DESCRIPTION_SIGN_OFF}`
default:
return `We are investigating ${issueTerm}. ${STATUS_DESCRIPTION_SIGN_OFF}`
}
}
export function IncidentAdmonition({ isActive }: IncidentAdmonitionProps) {
const { data: incidents, isLoading, isError } = useIncidentStatusQuery()
// Don't render anything while loading, on error, or if no incidents
if (isLoading || isError || !incidents || incidents.length === 0) {
return null
}
const { hasMultipleIncidents, mostCriticalIncident, overallStatus, allSameStatus } =
processIncidentData(incidents)
// Show most recent incident name + count if multiple incidents
const statusTitle =
(mostCriticalIncident?.name ?? '') +
(hasMultipleIncidents
? ` and ${incidents.length - 1} other issue${incidents.length > 2 ? 's' : ''}`
: '')
return (
<AnimatePresence>
{isActive && (
<motion.aside
initial={{ height: 0, opacity: 0 }}
animate={{ height: 'auto', opacity: 1 }}
exit={{ height: 0, opacity: 0 }}
>
<Admonition
type="warning"
layout="horizontal"
title={statusTitle}
description={getStatusDescription(overallStatus, hasMultipleIncidents, allSameStatus)}
actions={
<Button asChild type="default" icon={<ExternalLink strokeWidth={1.5} />}>
<Link href="https://status.supabase.com/" target="_blank" rel="noreferrer">
Status page
</Link>
</Button>
}
/>
</motion.aside>
)}
</AnimatePresence>
)
}