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6f5982d635
* update cancellation reasons * update texts * randomise options and only single select reasons * label overrides and reason readability * minor fixes * fix reasons sending * Fixes * Adjust tooltip side * improve header description * add a label for radio options * wrap shuffledReasons in useState so it doesn't randomly shuffle --------- Co-authored-by: Joshen Lim <joshenlimek@gmail.com> Co-authored-by: Alaister Young <a@alaisteryoung.com>
45 lines
1.5 KiB
TypeScript
45 lines
1.5 KiB
TypeScript
export const USAGE_APPROACHING_THRESHOLD = 0.8
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export const CANCELLATION_REASONS = [
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{
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value: 'I was just exploring, or it was a hobby/student project.',
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},
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{
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value: 'I was not satisfied with the customer support I received.',
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label: 'Could you tell us more about your experience with our support team?',
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},
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{
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value: 'Supabase is missing a specific feature I need.',
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label: 'What specific feature(s) are we missing?',
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},
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{
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value: 'I found it difficult to use or build with.',
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label: 'What specific parts of Supabase did you find difficult or frustrating?',
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},
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{
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value: 'Performance or reliability insufficient.',
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label:
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'Could you tell us more about the specific issues you encountered (e.g., UI bugs, API latency, downtime)?',
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},
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{
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value: 'My project was cancelled or put on hold.',
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},
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{
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value: 'Too expensive',
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label: 'We appreciate your perspective on our pricing, what aspects of the cost felt too high?',
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},
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{
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value: 'The pricing is unpredictable and hard to budget for.',
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label:
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'Which aspects of our pricing model made it difficult for you to predict your monthly costs?',
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},
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{
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value: 'My company went out of business or was acquired.',
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},
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{
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value: 'I lost trust in the company or its future direction.',
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label:
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'Building and maintaining your trust is our highest priority, could you please share the specific event or reason that led to this loss of trust?',
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},
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]
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