Bug fix
## What is the current behavior?
The client library selector validation was failing when the simplified
support form was used, because the field was required but hidden.
## What is the new behavior?
The client library selector is only required when: client library JSON
flag is on + not using simplified support form + client libraries is
chosen as the problem category.
## Summary by CodeRabbit
* **Bug Fixes**
* Improved support form validation logic and category eligibility for
support access requests.
* Refined conditional rendering of support access toggle based on
selected category.
* **New Features**
* Added feature-flag-based library selection capability for support
submissions.
* **Refactor**
* Streamlined support category options and removed obsolete entries.
* Simplified form schema initialization and made library field optional
where applicable.
…all support categories (#42254)"
This reverts commit a87387b56e.
<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit
* **Bug Fixes**
* Fixed support access eligibility logic to correctly reflect which
support categories qualify for access.
* **Refactor**
* Restructured support form to improve category filtering and visibility
handling for better organization.
* Updated category option structure to properly support hidden category
states and filtering.
* Streamlined support access determination based on selected category,
improving form logic clarity.
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settings.</sub>
<!-- end of auto-generated comment: release notes by coderabbit.ai -->
Previously, the “Allow support access to your project” toggle was only
shown for specific issue categories in our support form. This change
makes the toggle available for all categories.
<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit
* **Bug Fixes**
* Support access toggle and submission now suppress support access for
Account Deletion, Sales Enquiry, and Refund categories.
* **Refactor**
* Reworked category gating so UI visibility and submitted payload
consistently respect the disabled-category list.
* **UI**
* Category list updated—"Others" removed and category options adjusted
so all available options are shown.
<sub>✏️ Tip: You can customize this high-level summary in your review
settings.</sub>
<!-- end of auto-generated comment: release notes by coderabbit.ai -->
---------
Co-authored-by: Joshen Lim <joshenlimek@gmail.com>
* Update support form status page button to use incident query + make maintenance banner dismissible
* Clean up
* Nit
* Attempt to fix tests
* Fix tests
* feat(studio): clean up support form message
Support form message currently has the studio version and dashboard logs
link appended to the end. On request from the Support team, we're moving
this to metadata fields so it won't be as distracting.
* Hide IncidentAdmonition if event is maintenance
---------
Co-authored-by: Joshen Lim <joshenlimek@gmail.com>
* admonition
* clean up
* clean up
* plan info improvements
* fix wonky text area
* improve form
* submit button
* success state
* hide callouts on success
* fixes
* fixes
* nit
* rabbit
* deprecate InformationBox in favour of Admonition
* fix tests
* fix
* rabbit
* rabbit
* rabbit
* lint
* US English
* clean up AI assistant aside
* add Discord aside
* misc tweaks to AI cta
* improve Discord CTA
* markup
* fix test file
* Minor clean up and fixes
* Small improvement
---------
Co-authored-by: Joshen Lim <joshenlimek@gmail.com>
Table editor tests were being run serially because they would otherwise
stomp all over each other in setup. But this made them really slow. This
PR changes them to run in parallel, and makes sure the setup step runs
only once by using a file lock.
Also cleans up miscellaneous other sources of flakiness in tests.
Co-authored-by: Ali Waseem <waseema393@gmail.com>
* o11y: mirror and sanitize breadcrumbs
Mirror Sentry breadcrumbs as the basis for our own support logging. Also
adds more sanitization to breadcrumbs.
* feat(support form): toggle for attaching dashboard logs
Add a toggle to the support form when the category is "Dashboard bug",
to attach recent dashboard logs. Users can preview the attached logs and
opt out.
* feat(support links): dedicated support link component
Add a new component for support links, which:
- Uses the serializer for support link params to ensure
serialization/deserialization pairs correctly
- Snapshots breadcrumbs so the attached log on the support form will be
cut off at the support link click (otherwise we will get support form
actions cluttering up the log)
* tests(support form): extend timeout on flaky test
* Minor clean up
* fix(support form): allow url to specifically indicate no specified project
* minor nits
* Fix tests
* Fix tests
---------
Co-authored-by: Joshen Lim <joshenlimek@gmail.com>
* fix: add time zone to commit time and add to support message
The time zone isn't getting logged on the commit times, which makes it
confusing what the actual time is. Also added it to the support message
alongside the version number, to help quickly rule out outdated version
issues.
* Nit unrelated update auth users sort dropdown copy
---------
Co-authored-by: Joshen Lim <joshenlimek@gmail.com>
Knowing the commit SHA will help us debug issues by matching them to Git
timeline. Added the commit SHA in two places:
1. Automatically as part of the message on support requests
2. Logged within the console, so we can ask the user to double-check
when checking if issues persist/are fixed
* fix(support form): api route to create attachment urls
* clean: remove console log
* fix staging and prod
* Minor clean up
* Shift generation of urls to data folder
* refactor
* Final
* Fix tests
* Nit
---------
Co-authored-by: Joshen Lim <joshenlimek@gmail.com>
* fix(support form): fetch projects on mount
The OrganizationProjectSelector was updated to only fetch when opened to
save on API requests. This causes a problem for the Support Form, which
expects the projects to be fetched immediately so it can fall back to
the first project if no project was paused in the URL.
Added a fetchOnMount prop to OrganizationProjectSelector, which defaults
to false, so we can override this behaviour for the Support Form.
* fix(tests): increase timeout on support form tests
* refactor: refactor support form
Refactor support form to make it easier to maintain:
- Split up large components into smaller components and hooks
- Lift state up so we don't have to do complex child/parent
state-syncing via useEffect
- Use nuqs parsing for consistent serialization/deserialization of
support form prefilled fields
* test: support form
Add comprehensive tests for support form
* fix(support form): project and org empty state
* Nit clean up
* More clean up
* cleannnn
* fix(support form): allow case-insensitive category in url
* clean(support form tests): remove unused param
* fix(support form): incorrect logic for sending affected services in payload
* clean(support form): use NO_ORG_MARKER and NO_PROJECT_MARKER instead of strings
* fix(support form): don't show upgrade cta if already on enterprise
---------
Co-authored-by: Joshen Lim <joshenlimek@gmail.com>
Jordi Enric