Adds a short intro line above the suggested support articles list in the
new support case form so it's clearer that the items are clickable
links. Resolves FE-3548.
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## Summary by CodeRabbit
* **New Features**
* Documentation suggestions now include a short introductory message
above results and place recommendations inside a clearer grouped
container with improved spacing, enhancing readability while preserving
subtle dimming for older suggestions.
<!-- end of auto-generated comment: release notes by coderabbit.ai -->
* refactor: refactor support form
Refactor support form to make it easier to maintain:
- Split up large components into smaller components and hooks
- Lift state up so we don't have to do complex child/parent
state-syncing via useEffect
- Use nuqs parsing for consistent serialization/deserialization of
support form prefilled fields
* test: support form
Add comprehensive tests for support form
* fix(support form): project and org empty state
* Nit clean up
* More clean up
* cleannnn
* fix(support form): allow case-insensitive category in url
* clean(support form tests): remove unused param
* fix(support form): incorrect logic for sending affected services in payload
* clean(support form): use NO_ORG_MARKER and NO_PROJECT_MARKER instead of strings
* fix(support form): don't show upgrade cta if already on enterprise
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Co-authored-by: Joshen Lim <joshenlimek@gmail.com>
Ali Waseem