From fdd6131567702e9f29b0170ace90eecfb55a2c82 Mon Sep 17 00:00:00 2001 From: Kostas Botsas Date: Mon, 25 May 2026 11:50:48 +0300 Subject: [PATCH] Clarify SLA types and eligible plans (#45397) ## I have read the [CONTRIBUTING.md](https://github.com/supabase/supabase/blob/master/CONTRIBUTING.md) file. YES ## What kind of change does this PR introduce? Support policy update with current offerings for Uptime and Support SLA for Teams and Enterprise customers. Applies latest prettier config formatting. ## Summary by CodeRabbit * **Documentation** * Clarified Service Level Agreement details to distinguish between "Uptime" SLAs (Enterprise-only) and "Support" SLAs (Teams and Enterprise). --- apps/www/pages/support-policy.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/apps/www/pages/support-policy.mdx b/apps/www/pages/support-policy.mdx index bc037b438cc..9decc3cba6a 100644 --- a/apps/www/pages/support-policy.mdx +++ b/apps/www/pages/support-policy.mdx @@ -1,5 +1,5 @@ -import Layout from '../layouts/Layout' import SectionContainer from '../components/Layouts/SectionContainer' +import Layout from '../layouts/Layout' export const meta = { title: 'Support Policy', @@ -65,7 +65,7 @@ submitted through one of the official channels above. ## Service Level Agreement -Service Level Agreements are only available to Enterprise customers. You can details of our SLA including support response times on the dedicated page for this topic - +Uptime Service Level Agreements are only available to Enterprise customers. Support Service Level Agreements are available to Teams and Enterprise customers. You can find details of our SLA including support response times on the dedicated page for this topic - [https://supabase.com/sla](https://supabase.com/sla) ## Proactive Monitoring