diff --git a/apps/studio/components/interfaces/SignIn/SignInMfa.utils.test.ts b/apps/studio/components/interfaces/SignIn/SignInMfa.utils.test.ts
new file mode 100644
index 00000000000..dbc48579ac2
--- /dev/null
+++ b/apps/studio/components/interfaces/SignIn/SignInMfa.utils.test.ts
@@ -0,0 +1,45 @@
+import { describe, expect, test } from 'vitest'
+
+import {
+  getFactorDisplayName,
+  getFactorFriendlyName,
+  MFA_SUPPORT_EMAIL_HREF,
+} from './SignInMfa.utils'
+
+describe('getFactorFriendlyName', () => {
+  test('returns the trimmed friendly name', () => {
+    expect(getFactorFriendlyName({ friendly_name: '  iPhone Passwords  ' })).toBe(
+      'iPhone Passwords'
+    )
+  })
+
+  test.each([
+    ['null factor', null],
+    ['undefined factor', undefined],
+    ['missing name', { friendly_name: undefined }],
+    ['empty name', { friendly_name: '' }],
+    ['whitespace-only name', { friendly_name: '   ' }],
+  ])('returns undefined for %s', (_label, factor) => {
+    expect(getFactorFriendlyName(factor)).toBeUndefined()
+  })
+})
+
+describe('getFactorDisplayName', () => {
+  test('returns the friendly name when present', () => {
+    expect(getFactorDisplayName({ friendly_name: 'Work phone' })).toBe('Work phone')
+  })
+
+  test('falls back to a generic label when the name is blank', () => {
+    expect(getFactorDisplayName({ friendly_name: ' ' })).toBe('your authenticator app')
+  })
+})
+
+describe('MFA_SUPPORT_EMAIL_HREF', () => {
+  test('targets support with an encoded subject', () => {
+    const url = new URL(MFA_SUPPORT_EMAIL_HREF)
+
+    expect(url.protocol).toBe('mailto:')
+    expect(url.pathname).toBe('support@supabase.com')
+    expect(url.searchParams.get('subject')).toBe('Unable to sign in via MFA')
+  })
+})
diff --git a/apps/studio/components/interfaces/SignIn/SignInMfa.utils.ts b/apps/studio/components/interfaces/SignIn/SignInMfa.utils.ts
new file mode 100644
index 00000000000..512db3a4917
--- /dev/null
+++ b/apps/studio/components/interfaces/SignIn/SignInMfa.utils.ts
@@ -0,0 +1,20 @@
+import type { Factor } from '@supabase/supabase-js'
+
+export const MFA_SUPPORT_EMAIL_HREF = `mailto:support@supabase.com?subject=${encodeURIComponent('Unable to sign in via MFA')}`
+
+type FactorWithName = Pick<Factor, 'friendly_name'> | null | undefined
+
+/**
+ * Returns the user-provided name of a TOTP factor, or `undefined` if it has none.
+ *
+ * The name is a free-text label chosen at enrollment time. It does not identify which
+ * authenticator app actually generates the codes.
+ */
+export function getFactorFriendlyName(factor: FactorWithName): string | undefined {
+  const name = factor?.friendly_name?.trim()
+  return name && name.length > 0 ? name : undefined
+}
+
+export function getFactorDisplayName(factor: FactorWithName): string {
+  return getFactorFriendlyName(factor) ?? 'your authenticator app'
+}
diff --git a/apps/studio/components/interfaces/SignIn/SignInMfaForm.tsx b/apps/studio/components/interfaces/SignIn/SignInMfaForm.tsx
index 9c6e73dd10a..7e9da128c79 100644
--- a/apps/studio/components/interfaces/SignIn/SignInMfaForm.tsx
+++ b/apps/studio/components/interfaces/SignIn/SignInMfaForm.tsx
@@ -13,6 +13,11 @@ import { FormItemLayout } from 'ui-patterns/form/FormItemLayout/FormItemLayout'
 import { GenericSkeletonLoader } from 'ui-patterns/ShimmeringLoader'
 import z from 'zod'
 
+import {
+  getFactorDisplayName,
+  getFactorFriendlyName,
+  MFA_SUPPORT_EMAIL_HREF,
+} from './SignInMfa.utils'
 import { AlertError } from '@/components/ui/AlertError'
 import { useAddLoginEvent } from '@/data/misc/audit-login-mutation'
 import { useMfaChallengeAndVerifyMutation } from '@/data/profile/mfa-challenge-and-verify-mutation'
@@ -28,13 +33,6 @@ const schema = z.object({
 
 const formId = 'sign-in-mfa-form'
 
-const SUPPORT_EMAIL_HREF = `mailto:support@supabase.com?subject=${encodeURIComponent('Unable to sign in via MFA')}`
-
-function getFactorDisplayName(factor: Pick<Factor, 'friendly_name'> | null | undefined): string {
-  const name = factor?.friendly_name?.trim()
-  return name && name.length > 0 ? name : 'your authenticator app'
-}
-
 interface SignInMfaFormProps {
   context?: 'forgot-password' | 'sign-in'
 }
@@ -120,6 +118,7 @@ export const SignInMfaForm = ({ context = 'sign-in' }: SignInMfaFormProps) => {
   }, [code])
 
   const error = useAuthError()
+  const selectedFactorName = getFactorFriendlyName(selectedFactor)
 
   if (error) {
     return (
@@ -133,7 +132,7 @@ export const SignInMfaForm = ({ context = 'sign-in' }: SignInMfaFormProps) => {
               <Link href="/sign-in">Back to sign in</Link>
             </Button>
             <Button asChild>
-              <a href={SUPPORT_EMAIL_HREF}>Email support</a>
+              <a href={MFA_SUPPORT_EMAIL_HREF}>Email support</a>
             </Button>
           </>
         }
@@ -169,15 +168,16 @@ export const SignInMfaForm = ({ context = 'sign-in' }: SignInMfaFormProps) => {
               render={({ field }) => (
                 <FormItemLayout
                   name="code"
-                  label={
-                    selectedFactor ? (
+                  label="Authentication code"
+                  description={
+                    selectedFactorName ? (
                       <>
-                        Code generated by{' '}
-                        <strong className="text-foreground">
-                          {getFactorDisplayName(selectedFactor)}
-                        </strong>
+                        From the authenticator app registered as{' '}
+                        <strong className="text-foreground">{selectedFactorName}</strong>
                       </>
-                    ) : null
+                    ) : (
+                      'From the authenticator app registered to this account'
+                    )
                   }
                 >
                   <FormControl>
@@ -270,6 +270,14 @@ export const SignInMfaForm = ({ context = 'sign-in' }: SignInMfaFormProps) => {
               Force sign out and clear cookies
             </Link>
           </li>
+          <li>
+            <a
+              href={MFA_SUPPORT_EMAIL_HREF}
+              className="text-sm transition text-foreground-light hover:text-foreground"
+            >
+              Email support to regain access
+            </a>
+          </li>
         </ul>
       </div>
     </>
diff --git a/apps/studio/components/interfaces/SignIn/SignInRecoveryCodeForm.tsx b/apps/studio/components/interfaces/SignIn/SignInRecoveryCodeForm.tsx
index 0789b140f9a..f8b6949496f 100644
--- a/apps/studio/components/interfaces/SignIn/SignInRecoveryCodeForm.tsx
+++ b/apps/studio/components/interfaces/SignIn/SignInRecoveryCodeForm.tsx
@@ -23,6 +23,7 @@ import { FormItemLayout } from 'ui-patterns/form/FormItemLayout/FormItemLayout'
 import { GenericSkeletonLoader } from 'ui-patterns/ShimmeringLoader'
 import z from 'zod'
 
+import { MFA_SUPPORT_EMAIL_HREF } from './SignInMfa.utils'
 import { AlertError } from '@/components/ui/AlertError'
 import { useAddLoginEvent } from '@/data/misc/audit-login-mutation'
 import { useRecoveryCodesStatusQuery } from '@/data/recovery-codes/recovery-codes-status-query'
@@ -37,8 +38,6 @@ const schema = z.object({
 
 const formId = 'sign-in-recovery-code-form'
 
-const SUPPORT_EMAIL_HREF = `mailto:support@supabase.com?subject=${encodeURIComponent('Unable to sign in via MFA')}`
-
 export const SignInRecoveryCodeForm = () => {
   const router = useRouter()
   const signOut = useSignOut()
@@ -112,7 +111,7 @@ export const SignInRecoveryCodeForm = () => {
               <Link href="/sign-in">Back to sign in</Link>
             </Button>
             <Button asChild>
-              <a href={SUPPORT_EMAIL_HREF}>Email support</a>
+              <a href={MFA_SUPPORT_EMAIL_HREF}>Email support</a>
             </Button>
           </>
         }
@@ -238,6 +237,14 @@ export const SignInRecoveryCodeForm = () => {
               Force sign out and clear cookies
             </Link>
           </li>
+          <li>
+            <a
+              href={MFA_SUPPORT_EMAIL_HREF}
+              className="text-sm transition text-foreground-light hover:text-foreground"
+            >
+              Email support to regain access
+            </a>
+          </li>
         </ul>
       </div>
     </>