From 0600e76d288ee8c58b2e8a87671f1fc9a83a1214 Mon Sep 17 00:00:00 2001 From: Joel Lee Date: Wed, 1 Mar 2023 11:31:37 +0800 Subject: [PATCH] chore: update SLA (#12732) * chore: update SLA * chore: update SLA --------- Co-authored-by: joel@joellee.org --- apps/www/pages/sla.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/apps/www/pages/sla.mdx b/apps/www/pages/sla.mdx index 0c367489da1..e535758d638 100644 --- a/apps/www/pages/sla.mdx +++ b/apps/www/pages/sla.mdx @@ -87,8 +87,8 @@ An Information request about Supabase or feature request. | Severity Level | Standard | Priority | Priority Plus | | -------------- | ------------------------------------- | ------------------------------------- | -------------------------------------- | -| 1. Urgent | 1 business hour
24/7 × 365 | 1 business hour
24/7 × 365 | 1 business hour
24/7 × 365 | -| 2. High | 4 business hours
Monday - Friday | 2 business hours
Monday - Friday | 2 business hours
24/7 × 365 | +| 1. Urgent | 1 hour
24/7 × 365 | 1 hour
24/7 × 365 | 1 hour
24/7 × 365 | +| 2. High | 4 business hours
Monday - Friday | 2 business hours
Monday - Friday | 2 hours
24/7 × 365 | | 3. Normal | 1 business day
Monday - Friday | 1 business day
Monday - Friday | 12 business hours
Monday - Friday | | 4. Low | 2 business days
Monday - Friday | 2 business days
Monday - Friday | 1 business day
Monday - Friday |