diff --git a/apps/www/pages/sla.mdx b/apps/www/pages/sla.mdx index 0c367489da1..e535758d638 100644 --- a/apps/www/pages/sla.mdx +++ b/apps/www/pages/sla.mdx @@ -87,8 +87,8 @@ An Information request about Supabase or feature request. | Severity Level | Standard | Priority | Priority Plus | | -------------- | ------------------------------------- | ------------------------------------- | -------------------------------------- | -| 1. Urgent | 1 business hour
24/7 × 365 | 1 business hour
24/7 × 365 | 1 business hour
24/7 × 365 | -| 2. High | 4 business hours
Monday - Friday | 2 business hours
Monday - Friday | 2 business hours
24/7 × 365 | +| 1. Urgent | 1 hour
24/7 × 365 | 1 hour
24/7 × 365 | 1 hour
24/7 × 365 | +| 2. High | 4 business hours
Monday - Friday | 2 business hours
Monday - Friday | 2 hours
24/7 × 365 | | 3. Normal | 1 business day
Monday - Friday | 1 business day
Monday - Friday | 12 business hours
Monday - Friday | | 4. Low | 2 business days
Monday - Friday | 2 business days
Monday - Friday | 1 business day
Monday - Friday |