diff --git a/apps/internal-ui/src/features/chat/ChatPage.tsx b/apps/internal-ui/src/features/chat/ChatPage.tsx
index c36efe5..0716358 100644
--- a/apps/internal-ui/src/features/chat/ChatPage.tsx
+++ b/apps/internal-ui/src/features/chat/ChatPage.tsx
@@ -1,6 +1,7 @@
 import { useState, type ReactNode } from "react";
 
 import { ChatMobileHeader } from "../../layout/ChatMobileHeader";
+import { Hint } from "../../shared/Hint";
 
 import { ConversationWorkspace, type DialogScope } from "../conversations/ConversationWorkspace";
 import { DialogControls } from "../conversations/DialogControls";
@@ -51,6 +52,9 @@ export function ChatPage({
       counters={counters}
       showScopeSwitcher={showScopeSwitcher}
       mobileHeader={<ChatMobileHeader user={user} setRoute={setRoute} onLogout={onLogout} />}
+      hint={showScopeSwitcher
+        ? <Hint id="chat-visibility">Вы видите все диалоги организации. Сотрудники видят только диалоги своих групп, без группы и те, где они ответственные.</Hint>
+        : undefined}
       renderContextPanel={({ dialog, detail, applyConversation }) => (
         <ChatContextPanel
           rightTab={rightTab}
diff --git a/apps/internal-ui/src/features/conversations/ConversationWorkspace.tsx b/apps/internal-ui/src/features/conversations/ConversationWorkspace.tsx
index 0b30d95..364ea55 100644
--- a/apps/internal-ui/src/features/conversations/ConversationWorkspace.tsx
+++ b/apps/internal-ui/src/features/conversations/ConversationWorkspace.tsx
@@ -45,12 +45,13 @@ import { useIncomingMessageSound } from "./useIncomingMessageSound";
 // Общий workspace диалогов (SPEC-HUB-0010 §8.2). Видимость inbox решает
 // backend по группам (ADR-HUB-0043); страница параметризуется заголовком,
 // placeholder поиска и правой панелью через render-prop.
-export function ConversationWorkspace({ isOwner = false, listTitle, searchPlaceholder, renderContextPanel, mobileHeader, initialConversationId, scope, setScope, counters, showScopeSwitcher = true }: {
+export function ConversationWorkspace({ isOwner = false, listTitle, searchPlaceholder, renderContextPanel, mobileHeader, hint, initialConversationId, scope, setScope, counters, showScopeSwitcher = true }: {
   isOwner?: boolean;
   listTitle?: string;
   searchPlaceholder?: string;
   renderContextPanel: (ctx: { dialog: ConversationListItem | null; detail: ApiConversation | null; applyConversation: (updated: ApiConversation) => void }) => ReactNode;
   mobileHeader?: ReactNode;
+  hint?: ReactNode;
   initialConversationId?: number | null;
   // Охват (дерево фильтров) живёт в Shell: у сотрудника им управляет сайдбар,
   // у менеджера — поповер в заголовке списка.
@@ -198,6 +199,7 @@ export function ConversationWorkspace({ isOwner = false, listTitle, searchPlaceh
           setMobileDialogOpen(true);
         }}
         mobileHeader={mobileHeader}
+        hint={hint}
       />
       <section className="sales-conversation">
         <ConversationThread controlMode={controlMode} dialog={selectedDialog} detail={detail} isOwner={isOwner} onClaim={onClaim} onCall={(kind) => void callController.start(kind)} onClose={onClose} onSpam={onSpam} onReturnQueue={onReturnQueue} onArchive={onArchive} onToggleContext={() => setCtxOpen((open) => !open)} onMobileBack={() => setMobileDialogOpen(false)} />
diff --git a/apps/internal-ui/src/features/conversations/DialogList.tsx b/apps/internal-ui/src/features/conversations/DialogList.tsx
index 0ad4fe9..546ff8f 100644
--- a/apps/internal-ui/src/features/conversations/DialogList.tsx
+++ b/apps/internal-ui/src/features/conversations/DialogList.tsx
@@ -10,7 +10,7 @@ import type { ConversationCounters } from "./model";
 import type { ConversationListItem, ListTab } from "./types";
 import { SearchInput } from "../../shared/ui-controls";
 
-export function DialogList({ title = "Диалоги", searchPlaceholder = "Поиск по клиенту, продукту…", scope, counters, setScope, showScopeSwitcher = true, mobileHeader, dialogs, filtered, listTab, selectedId, search, errorText, setSearch, setListTab, setSelectedId }: {
+export function DialogList({ title = "Диалоги", searchPlaceholder = "Поиск по клиенту, продукту…", scope, counters, setScope, showScopeSwitcher = true, mobileHeader, hint, dialogs, filtered, listTab, selectedId, search, errorText, setSearch, setListTab, setSelectedId }: {
   title?: string;
   searchPlaceholder?: string;
   scope: DialogScope;
@@ -18,6 +18,7 @@ export function DialogList({ title = "Диалоги", searchPlaceholder = "По
   setScope: (scope: DialogScope) => void;
   showScopeSwitcher?: boolean;
   mobileHeader?: ReactNode;
+  hint?: ReactNode;
   dialogs: ConversationListItem[];
   filtered: ConversationListItem[];
   listTab: ListTab;
@@ -46,6 +47,7 @@ export function DialogList({ title = "Диалоги", searchPlaceholder = "По
         <DialogTab active={listTab === "mine"} onClick={() => setListTab("mine")}>Мои</DialogTab>
         <DialogTab active={listTab === "wait"} onClick={() => setListTab("wait")}>Ждут оператора {waitCount > 0 && <b>{waitCount}</b>}</DialogTab>
       </div>
+      {hint}
       <div className="sales-dialog-list-body">
         {errorText && <div className="sales-wait-note sales-load-error">{errorText}</div>}
         {/* Кадр S1: пустой список без призыва к действию. */}
diff --git a/apps/internal-ui/src/features/sales/dialogs/list.css b/apps/internal-ui/src/features/sales/dialogs/list.css
index 8ed05a8..aedb917 100644
--- a/apps/internal-ui/src/features/sales/dialogs/list.css
+++ b/apps/internal-ui/src/features/sales/dialogs/list.css
@@ -291,3 +291,40 @@ img.sales-dialog-avatar {
 .scope-dropdown .scope-dot.is-muted {
   background: var(--n-5);
 }
+
+/* Inline-подсказка первого визита (кадр A1). */
+.hub-hint {
+  display: flex;
+  align-items: flex-start;
+  gap: 9px;
+  margin: 10px 12px 2px;
+  padding: 9px 10px 9px 12px;
+  border: 1px solid var(--primary-border);
+  border-radius: 8px;
+  background: var(--primary-bg);
+}
+
+.hub-hint p {
+  flex: 1;
+  margin: 0;
+  color: var(--n-2);
+  font-size: 12.5px;
+  line-height: 1.45;
+}
+
+.hub-hint button {
+  width: 20px;
+  height: 20px;
+  display: flex;
+  align-items: center;
+  justify-content: center;
+  flex: none;
+  border: 0;
+  border-radius: 5px;
+  color: var(--n-4);
+  background: transparent;
+}
+
+.hub-hint button:hover {
+  background: rgba(0, 0, 0, 0.06);
+}
diff --git a/apps/internal-ui/src/shared/Hint.tsx b/apps/internal-ui/src/shared/Hint.tsx
new file mode 100644
index 0000000..87ddc83
--- /dev/null
+++ b/apps/internal-ui/src/shared/Hint.tsx
@@ -0,0 +1,38 @@
+import { useState, type ReactNode } from "react";
+
+import { Icon } from "./icons";
+
+// Реестр inline-подсказок первого визита (дизайн-базлайн v2, кадр A1; §6 —
+// сотрудникам подсказки не показываются, это решает вызывающая сторона).
+// Закрытие запоминается на устройстве по ключу `id`.
+
+const STORAGE_PREFIX = "chatbolls.hint.";
+
+function isDismissed(id: string): boolean {
+  try {
+    return window.localStorage.getItem(STORAGE_PREFIX + id) === "dismissed";
+  } catch {
+    return false;
+  }
+}
+
+export function Hint({ id, children }: { id: string; children: ReactNode }) {
+  const [dismissed, setDismissed] = useState(() => isDismissed(id));
+  if (dismissed) return null;
+
+  function dismiss() {
+    setDismissed(true);
+    try {
+      window.localStorage.setItem(STORAGE_PREFIX + id, "dismissed");
+    } catch {
+      // Подсказка просто вернётся в следующей сессии.
+    }
+  }
+
+  return (
+    <div className="hub-hint">
+      <p>{children}</p>
+      <button aria-label="Скрыть подсказку" type="button" onClick={dismiss}><Icon name="xCircle" size={13} /></button>
+    </div>
+  );
+}