diff --git a/apps/internal-ui/src/features/ai/knowledge/KnowledgeDetailSidebar.tsx b/apps/internal-ui/src/features/ai/knowledge/KnowledgeDetailSidebar.tsx
index 60763ef..d4472b0 100644
--- a/apps/internal-ui/src/features/ai/knowledge/KnowledgeDetailSidebar.tsx
+++ b/apps/internal-ui/src/features/ai/knowledge/KnowledgeDetailSidebar.tsx
@@ -1,4 +1,5 @@
 import type { AgentCard } from "../../agents/model";
+import { agentColorOf } from "../../conversations/model";
 import { Icon } from "../../../shared/icons";
 import { formatDate } from "../../../shared/utils";
 import type { KnowledgeItem } from "./types";
@@ -22,7 +23,7 @@ export function KnowledgeDetailSidebar({
         <div className="knowledge-agent-list">
           {assignedAgents.map((agent) => (
             <button type="button" onClick={() => openAgent(agent.id)} key={agent.id}>
-              <span><Icon name="robot" size={16} /></span>
+              <span style={{ color: agentColorOf(agent.code), background: `color-mix(in srgb, ${agentColorOf(agent.code)} 14%, var(--surface-card))` }}><Icon name="robot" size={16} /></span>
               <div><strong>{agent.name}</strong><small>{agent.groupName ?? "Без группы"}</small></div>
             </button>
           ))}
diff --git a/apps/internal-ui/src/features/ai/knowledge/KnowledgeTable.tsx b/apps/internal-ui/src/features/ai/knowledge/KnowledgeTable.tsx
index 93410ba..0fd519a 100644
--- a/apps/internal-ui/src/features/ai/knowledge/KnowledgeTable.tsx
+++ b/apps/internal-ui/src/features/ai/knowledge/KnowledgeTable.tsx
@@ -2,6 +2,7 @@ import { ContentLibraryTable } from "../../../shared/content-library/ContentLibr
 import { formatDate } from "../../../shared/utils";
 import { knowledgeCategoryPath } from "./knowledgeTree";
 import type { KnowledgeCategory, KnowledgeItem } from "./model";
+import { pluralRu } from "../../../shared/utils";
 
 type KnowledgeTableProps = {
   bulkMode: boolean;
@@ -54,7 +55,7 @@ export function KnowledgeTable({
       onCreate={onCreate}
       onRetry={onRetry}
       footer={!bulkMode && <div className="ai-table-footer">
-        <span>{items.length} знаний</span>
+        <span>{pluralRu(items.length, ["знание", "знания", "знаний"])}</span>
         <span>{selectedIds.size > 0 ? `Выбрано: ${selectedIds.size}` : "Изменения знаний применяются к агентам сразу"}</span>
       </div>}
     >
diff --git a/apps/internal-ui/src/features/ai/knowledge/styles-library.css b/apps/internal-ui/src/features/ai/knowledge/styles-library.css
index 1e91468..1d73d68 100644
--- a/apps/internal-ui/src/features/ai/knowledge/styles-library.css
+++ b/apps/internal-ui/src/features/ai/knowledge/styles-library.css
@@ -68,11 +68,11 @@
 
 .knowledge-table { table-layout: fixed; }
 .knowledge-col-select { width: 38px; }
-.knowledge-col-title { width: 32%; }
-.knowledge-col-category { width: 27%; }
-.knowledge-col-attachments { width: 6%; }
-.knowledge-col-agents { width: 6%; }
-.knowledge-col-status { width: 9%; }
+.knowledge-col-title { width: 30%; }
+.knowledge-col-category { width: 24%; }
+.knowledge-col-attachments { width: 8%; }
+.knowledge-col-agents { width: 9%; }
+.knowledge-col-status { width: 13%; }
 .knowledge-col-updated { width: 14%; }
 
 .knowledge-table th,
diff --git a/apps/internal-ui/src/features/support-portals/PortalArticleTable.tsx b/apps/internal-ui/src/features/support-portals/PortalArticleTable.tsx
index 5e599c1..c73439e 100644
--- a/apps/internal-ui/src/features/support-portals/PortalArticleTable.tsx
+++ b/apps/internal-ui/src/features/support-portals/PortalArticleTable.tsx
@@ -4,6 +4,7 @@ import { Icon } from "../../shared/icons";
 import { StatusPill } from "../../shared/ui";
 import { formatDate } from "../../shared/utils";
 import type { PortalArticle } from "./model";
+import { ARTICLE_STATUS_LABEL } from "./model";
 
 export function PortalArticleTable({
   articles,
@@ -88,7 +89,7 @@ export function PortalArticleTable({
               <td className="knowledge-category-path">{article.category.name}</td>
               <td>{article.locale.toLocaleUpperCase()}</td>
               <td>{article.publishedRevision ? article.publishedRevision.revision : "—"}</td>
-              <td><StatusPill status={article.status === "PUBLISHED" ? "published" : article.status === "ARCHIVED" ? "archived" : "draft"} /></td>
+              <td><StatusPill status={article.status === "PUBLISHED" ? "published" : article.status === "ARCHIVED" ? "archived" : "draft"} label={ARTICLE_STATUS_LABEL[article.status]} /></td>
               <td>{formatDate(article.updatedAt)}</td>
               <td className="row-actions" onClick={(event) => event.stopPropagation()}>
                 {canManage && (
diff --git a/apps/internal-ui/src/features/support-portals/PortalContent.tsx b/apps/internal-ui/src/features/support-portals/PortalContent.tsx
index e818177..dffc8f0 100644
--- a/apps/internal-ui/src/features/support-portals/PortalContent.tsx
+++ b/apps/internal-ui/src/features/support-portals/PortalContent.tsx
@@ -12,6 +12,8 @@ import { ContentLibraryToolbar } from "../../shared/content-library/ContentLibra
 import { DecisionDialog } from "../../shared/DecisionDialog";
 import { Icon } from "../../shared/icons";
 import { Button } from "../../shared/ui-controls";
+import { pluralRu } from "../../shared/utils";
+import { ARTICLE_STATUS_LABEL } from "./model";
 import { agentLinkOptions } from "../ai/agentOptions";
 import { linkPortalArticlesToAgent } from "../ai/knowledge/model";
 import { useAiAgents } from "../ai/useAiAgents";
@@ -198,7 +200,7 @@ export function PortalContent({
             )}
           >
             <label className="knowledge-filter-select"><span>Язык:</span><select value={language} onChange={(event) => setLanguage(event.target.value)}><option value="">Все</option><option value="ru">Русский</option><option value="en">English</option></select></label>
-            <label className="knowledge-filter-select"><span>Статус:</span><select value={status} onChange={(event) => setStatus(event.target.value)}><option value="">Все</option><option value="DRAFT">Черновик</option><option value="PUBLISHED">Опубликована</option><option value="ARCHIVED">Архив</option></select></label>
+            <label className="knowledge-filter-select"><span>Статус:</span><select value={status} onChange={(event) => setStatus(event.target.value)}><option value="">Все</option><option value="DRAFT">{ARTICLE_STATUS_LABEL.DRAFT}</option><option value="PUBLISHED">{ARTICLE_STATUS_LABEL.PUBLISHED}</option><option value="ARCHIVED">{ARTICLE_STATUS_LABEL.ARCHIVED}</option></select></label>
           </ContentLibraryToolbar>
           )}
           {error && <div className="portal-form-error">{error}</div>}
@@ -213,7 +215,7 @@ export function PortalContent({
             loading={false}
             onCreate={() => setEditing(null)}
             onRetry={() => void reload()}
-            footer={<div className="ai-table-footer"><span>{filtered.length} материалов</span></div>}
+            footer={<div className="ai-table-footer"><span>{pluralRu(filtered.length, ["материал", "материала", "материалов"])}</span></div>}
           >
             <PortalArticleTable
               articles={filtered}
diff --git a/apps/internal-ui/src/features/support-portals/PortalCreateDialog.tsx b/apps/internal-ui/src/features/support-portals/PortalCreateDialog.tsx
index cf1b69a..9637224 100644
--- a/apps/internal-ui/src/features/support-portals/PortalCreateDialog.tsx
+++ b/apps/internal-ui/src/features/support-portals/PortalCreateDialog.tsx
@@ -73,7 +73,7 @@ export function PortalCreateDialog({
         <p>Портал — это публичный центр помощи с инструкциями и ответами для клиентов.</p>
         <FormField error={fieldErrors.name} label="Название портала" value={name} onChange={setName} placeholder="Например, Центр помощи" wide />
         <label className={`portal-address-field${fieldErrors.slug ? " is-invalid" : ""}`}>
-          <span>Адрес Chatballs</span>
+          <span>Адрес портала</span>
           <div>
             <input
               type="text"
diff --git a/apps/internal-ui/src/features/support-portals/PortalSettings.tsx b/apps/internal-ui/src/features/support-portals/PortalSettings.tsx
index 831658b..32fb13c 100644
--- a/apps/internal-ui/src/features/support-portals/PortalSettings.tsx
+++ b/apps/internal-ui/src/features/support-portals/PortalSettings.tsx
@@ -77,7 +77,7 @@ export function PortalSettings({
         </div>
         <div className="portal-settings-fields">
           <FormField disabled={!canManage} label="Название портала" value={name} onChange={canManage ? setName : undefined} wide />
-          <FormField disabled={!canManage} label="Адрес Chatballs" value={slug} onChange={canManage ? setSlug : undefined} mono wide />
+          <FormField disabled={!canManage} label="Адрес портала" value={slug} onChange={canManage ? setSlug : undefined} mono wide />
           <p className="portal-address-preview">{portal.publicUrl}</p>
           <SelectField
             disabled={!canManage}
diff --git a/apps/internal-ui/src/features/support-portals/SupportPortalsPage.tsx b/apps/internal-ui/src/features/support-portals/SupportPortalsPage.tsx
index a5c4bb1..8e3d876 100644
--- a/apps/internal-ui/src/features/support-portals/SupportPortalsPage.tsx
+++ b/apps/internal-ui/src/features/support-portals/SupportPortalsPage.tsx
@@ -6,6 +6,7 @@ import { ContentLibraryToolbar } from "../../shared/content-library/ContentLibra
 import { Icon } from "../../shared/icons";
 import { ContentState, ErrorScreen, LoadingState, PageHeader, StatusPill } from "../../shared/ui";
 import { Button } from "../../shared/ui-controls";
+import { pluralRu } from "../../shared/utils";
 import type { SessionUser } from "../../types";
 import {
   listSupportPortals,
@@ -65,8 +66,8 @@ export function SupportPortalsPage({
   return (
     <div className="support-portals-page">
       <PageHeader
-        title="Порталы поддержки"
-        text="Публичные базы знаний отдела поддержки"
+        title="Порталы"
+        text="Публичные базы знаний для клиентов"
         action={createAction}
       />
       {portals.length === 0 ? (
@@ -90,7 +91,7 @@ export function SupportPortalsPage({
               hasItems={filtered.length > 0}
               loading={false}
               onRetry={() => void load()}
-              footer={<div className="ai-table-footer"><span>{filtered.length} порталов</span></div>}
+              footer={<div className="ai-table-footer"><span>{pluralRu(filtered.length, ["портал", "портала", "порталов"])}</span></div>}
             >
               <table className="baseline-table knowledge-table">
               <thead><tr><th>ПОРТАЛ</th><th>СТАТУС</th><th>ПРОДУКТЫ</th><th /></tr></thead>
diff --git a/apps/internal-ui/src/shared/ui.tsx b/apps/internal-ui/src/shared/ui.tsx
index fc4decc..e33f691 100644
--- a/apps/internal-ui/src/shared/ui.tsx
+++ b/apps/internal-ui/src/shared/ui.tsx
@@ -25,7 +25,7 @@ export function PageHeader({ title, text, action }: { title: string; text?: Reac
 
 export type StatusPillKey = "normal" | "active" | "published" | "blocked" | "disabled" | "invited" | "archived" | "draft" | "healthy" | "error" | "pending" | "unchecked";
 
-export function StatusPill({ status }: { status: StatusPillKey }) {
+export function StatusPill({ status, label: labelOverride }: { status: StatusPillKey; label?: string }) {
   const map = {
     normal: ["var(--success-bg)", "var(--success-border)", "var(--success-text)", "Работает"],
     active: ["transparent", "transparent", "var(--success-text)", "Активен"],
@@ -44,7 +44,7 @@ export function StatusPill({ status }: { status: StatusPillKey }) {
   const dotStyle = status === "archived"
     ? { background: "transparent", border: `1.5px solid ${color}` }
     : { background: color };
-  return <span className={`status-pill ${status}`} style={{ background: bg, borderColor: border, color }}><span style={dotStyle} />{label}</span>;
+  return <span className={`status-pill ${status}`} style={{ background: bg, borderColor: border, color }}><span style={dotStyle} />{labelOverride ?? label}</span>;
 }
 
 const ROLE_LABELS: Record<Role, string> = {
diff --git a/apps/internal-ui/src/shared/utils.ts b/apps/internal-ui/src/shared/utils.ts
index 787f8ec..2f6d750 100644
--- a/apps/internal-ui/src/shared/utils.ts
+++ b/apps/internal-ui/src/shared/utils.ts
@@ -18,3 +18,11 @@ export function productAccent(code: string): { bg: string; color: string } {
 export function formatDate(value: string): string {
   return new Intl.DateTimeFormat("ru-RU", { day: "2-digit", month: "long", year: "numeric" }).format(new Date(value));
 }
+
+/** Склонение по числу: pluralRu(3, ["портал", "портала", "порталов"]) → «3 портала». */
+export function pluralRu(count: number, forms: [string, string, string]): string {
+  const n = Math.abs(count) % 100;
+  const n1 = n % 10;
+  const form = n > 10 && n < 20 ? forms[2] : n1 > 1 && n1 < 5 ? forms[1] : n1 === 1 ? forms[0] : forms[2];
+  return `${count} ${form}`;
+}